Truck was fine. Didn't speed up too well but did the job.

Customer service was excellent when I booked the truck but I was called the day before I was to pick up the truck that the size had been upgraded and would have to be picked up at another location. Not too big of a deal until the charges were increased and not at the agreed upon price with the original booking person. The person at the pick up location was polite about it and had to call his supervisor to get the matter straightened out and the price corrected. Drop off was fine. Gentleman even called the car rental place for me. I didn't have any problems with the truck except one. With my bad knees it was hard to get up into the cab. Poor guy at the pick up location had to get a stepladder for me to use. I had to bring a step stool to use during my 6 hour trip and rely on the kindest of strangers to hand me the step stool once I got back in the cab. All rental truck companies might want to think about adding that extra step to these high cabs. Some of us aren't as young and flexible as we used to be. I was leaning towards two companies and U Haul was selected because of the great customer service when it was booked. I'd probably use them again but I hope I never have to move again.

Clean truck, great customer service, free mileage included. Highly recommend.

Truck had shifting problems

Aside from having to pick up from a different location than promised everything worked out OK.

Everything went well with the 20 foot U Haul truck we rented.

very quick and easy, cheap and no hassle.

Easy pick-up and drop off....

Was what I expected...a truck rental.

Everyone at the UHaul rental place were super-helpful and friendly. I would recommend them and use them again.

I don't think you can go wrong with Uhaul. Just don't expect the equipment you want on short notice. Always place a reservation the ensure you have what you need. The truck we had was pretty new with only 19,000 miles. Customer service has always been good with Uhaul. We chose due to convenience and pricing. Yes we would use Uhaul again.

I rented two 20' trucks. Cabs could have been cleaner, but everything worked great. The manager at pickup and dropoff was very courteous and helpful. I called in a panic for a second truck the 800 phone staff was very helpful.

My truck was ready as promised and check in / out was quick and easy!

We used Extra Attic in Sugar Hill. What a great experience - very friendly and accommodating to our needs. Thanks to Mack and Harvey!

Helpful. Good equipment. Easy to use

Easy, clean, helpful and very quick with no hassles.

Great! Van was there ready for pick up, quick check in and check out.

Got the exact van I requested. The 24 footer was easy to drive and did the job. A 27 footer would prob have cut one or two runs off the move but would also have been a lot more cumbersome. Excellent price compared to some other companies. Was the van pretty? Not particularly but it was smooth, had air conditioning, and did the exact job I needed. No complaints at all and would do it again.

Truck was in good condition and check in /check out process was smooth. Would recommend checking in online beforehand to complete paper work and minimize time at pickup.

The 26 foot truck was older. It has a oil level dash light illuminated when I picked up the truck and was advised that they had checked it out to be a sensor, and they verified the oil level. The suspension was poor. The brakes squealed during breaking, and I observed heat cracking on the front rotors. The breaking was adequate, but would have traded the truck if schedule and availability had allowed. The pickup location in Orlando and the drop off location in Gainesville GA were extremely polite and helpful.

Rented a 12x6 trailer. so far so good.

Uhaul sold me boxes & wrapping supplies, plus the 20ft. rental truck. I had no complaints.

Was not able to get the truck until late and the car hauler had to pick up the next morning. I had to call and reschedule the loaders.

Rented a 10 foot truck and car trailer. Clean equipment that worked great. A very positive overall experience.

The truck performed effectively

I was told I had a one-month free storage unit; when I arrived at the U-Haul storage place, I was told he didn't have the unit available and it wasn't the first time. I then drove back from Augusta to Waterville and drove around locating another unit I had TO PAY FOR! Then, when I arrived to turn in the truck I was hit with an overage on the mileage charge. NOT GOOD!

Size was ok. The condition of the truck was not good. Customer service was ok. This was the nearest truck rental service.

Pick-up and drop-off were easy, and the truck served us well. We rented 12 moving blankets and they came in very handy for protecting furniture. We did not move the whole house, just moved some things to an auction house and to a storage unite.

it was a uhaul. it did the job. it was fine. and it was too expensive.

There were no problems with this Uhaul rental

Too many bad things to list

The workers arrived early to my home, were very respectful of my property, and packed the U-Haul truck professionly. I would use this company again and would whole heartedly recommend them.

Helpful and courteous

The Uhaul Truck Rental located at East 23rd and 10th Ave was very efficient and easy to work with. Thank You

The original uHaul location called me the day before pickup telling me that they had no truck (5 minutes away) but could pickup another truck 20 minutes further. They also add additional mileage to my contract and an extra day because of their mistake

The truck was great, well maintained. When I was finished the they were to busy to check me out and had me simply leave the keys in the truck. This was somewhat disconcerting and I think that process needs some work.

Very professional and helpful.

choose them because they were close

CLEAN AND ON TIME FOR P/U WITH DROP OFF AT CLOSER LOCATION

The truck was in good condition and was the right size for our move. Customer service was great - very clear and concise. I would have appreciated a quick overview of how to start and drive a 17' truck. The mirrors, parking break, and ignition were all unfamiliar and difficult to operate. I am no weakling. A lesson would have helped. I chose UHaul due to the proximity to my house. Next time, however, I may try a different company.

Quick and easy. I just wish their costs were more transparent. I knew it would be extra for gas/mileage on top of the flat rate but it ended up being double the amount of the flat rate.

Was good size 15" truck for this move.

good. no problems. I appreciated the drop-off location emailing the receipt.

Only issue was the truck rental opened at 9:00 I would have liked to set up pick up of truck for 8:00

Pick up location was awesome.

Uhaul rocks... period.

Uhaul was great - after the initial truck pick up (26 ft) when it was found to be leaking - they found and gave me another truck (from a different location nearby), and the replacement 26 ft truck was brand new, and worked like a dream. Handled easy, rode well, and was very comfortable for our 1150 mile trip. I think Uhaul was the best value at the time - and we'd used them before. The JB Trucking Co we dropped it off with were very nice and it was seamless. I'd use them again for sure and most likely will be.

no problems! Friendly, easy pick up and drop off and no extra fees for keepings it some extra hours.