Rented a 10 foot truck and car trailer. Clean equipment that worked great. A very positive overall experience.

The truck performed effectively

I was told I had a one-month free storage unit; when I arrived at the U-Haul storage place, I was told he didn't have the unit available and it wasn't the first time. I then drove back from Augusta to Waterville and drove around locating another unit I had TO PAY FOR! Then, when I arrived to turn in the truck I was hit with an overage on the mileage charge. NOT GOOD!

Size was ok. The condition of the truck was not good. Customer service was ok. This was the nearest truck rental service.

Pick-up and drop-off were easy, and the truck served us well. We rented 12 moving blankets and they came in very handy for protecting furniture. We did not move the whole house, just moved some things to an auction house and to a storage unite.

it was a uhaul. it did the job. it was fine. and it was too expensive.

There were no problems with this Uhaul rental

Too many bad things to list

The workers arrived early to my home, were very respectful of my property, and packed the U-Haul truck professionly. I would use this company again and would whole heartedly recommend them.

Helpful and courteous

The Uhaul Truck Rental located at East 23rd and 10th Ave was very efficient and easy to work with. Thank You

The original uHaul location called me the day before pickup telling me that they had no truck (5 minutes away) but could pickup another truck 20 minutes further. They also add additional mileage to my contract and an extra day because of their mistake

The truck was great, well maintained. When I was finished the they were to busy to check me out and had me simply leave the keys in the truck. This was somewhat disconcerting and I think that process needs some work.

Very professional and helpful.

choose them because they were close

CLEAN AND ON TIME FOR P/U WITH DROP OFF AT CLOSER LOCATION

The truck was in good condition and was the right size for our move. Customer service was great - very clear and concise. I would have appreciated a quick overview of how to start and drive a 17' truck. The mirrors, parking break, and ignition were all unfamiliar and difficult to operate. I am no weakling. A lesson would have helped. I chose UHaul due to the proximity to my house. Next time, however, I may try a different company.

Quick and easy. I just wish their costs were more transparent. I knew it would be extra for gas/mileage on top of the flat rate but it ended up being double the amount of the flat rate.

Was good size 15" truck for this move.

good. no problems. I appreciated the drop-off location emailing the receipt.

Only issue was the truck rental opened at 9:00 I would have liked to set up pick up of truck for 8:00

Pick up location was awesome.

Uhaul rocks... period.

Uhaul was great - after the initial truck pick up (26 ft) when it was found to be leaking - they found and gave me another truck (from a different location nearby), and the replacement 26 ft truck was brand new, and worked like a dream. Handled easy, rode well, and was very comfortable for our 1150 mile trip. I think Uhaul was the best value at the time - and we'd used them before. The JB Trucking Co we dropped it off with were very nice and it was seamless. I'd use them again for sure and most likely will be.

no problems! Friendly, easy pick up and drop off and no extra fees for keepings it some extra hours.

Trucks were available as scheduled & provided us with the help we needed to make our move complete.

Uhaul had my equipment available when I needed it. The truck I picked up had an issue with the AC and uhaul had a technician come to my house to fix it so I could continue to pack.

Needed the truck a second day. UHaul told me it was reserved to have it back by 1pm. Charged me for 24 hours rental when only used 5 hours. No one ever picked it up in the afternoon. Could really have used the truck for one more hour.

They were great in dealing with me, professional in handling my case and that of the theft of my dolly. They did a great job and their vehicle was in good order and clean too.

Trailer was not available at my preferred pick-up location. They did not have all blankets I ordered; however, they did not charge me for what they provided.

Rental experience was fast and easy

The equipment we needed available and ready to go when we needed it. This was available locally which saved us a lot of miles.

The agents at annex storage in Newnan, Ga were very helpful. They took time to locate the appropriate size truck for my move.

Friendly and very helpful.

Uhaul came through for me with the right size truck, for a last minute job move to another state, on a holiday weekend. The truck was easy to drive, clean, and the pickup team was so helpful! As a girl driving a 20 ft truck across 3 states, the techs getting me prepped made me feel so comfortable and gave me tips on driving. The only catch, the price was twice that of Budget (but Budget could not guarantee me a truck the day i needed it).

The Uhaul cargo van was very clean, easy to drive, and just the right amount of space to transport our belongings. Online reservations and check-in made the process a breeze. The staff was very helpful during pick-up and drop-off as well.

The air conditioner went out, but U-haul made an adjustment.

Nothing spectacular - it was a rental truck and was fine

Brand new 26ft Ford Truck was a pleasure to drive!

The reservation process is a nightmare. Online "bookings" are not confirmations, and my online booking could not be honored. I was initially charged for a 24 hour truck even though I told them I would only need the truck for 6 hours. They told me that there were no more trucks available at the $29.95 in town rate, so I had to be charged the 24 hour rate. Prior returning the truck, I received a strange email stating that my return location had changed "in response to our conversation". I did not speak with anyone asking for a change of location. I returned the truck to the original location, and had to see someone at the check in desk. Uhaul is getting 2 stars instead of 1 because the person checking me in gave me the more reasonable rate since I had the truck only for 6 hours and let me check the truck back in even though the return location had been changed. Our 15 ft truck worked well for a one bedroom apartment for 2 people. 6 hours was a rush, but 8 would definitely be do-able.

Excellent equipment 10 foot truck.

Ryan was very helpful.

they gave me a brand new truck that ran and handled great.

Everyone at Uhaul was very polite, communicative, accommodating. They were great!

Was very helpful in the rental of our 15' truck. Truck was clean, and traveled as well as a truck can run. No problems. Would use them again.

I would definitely use the same facility again. Well worth it- They were great!

Rented a 20 Foot truck and full vehicle transport. Equipment worked great and was very dependable!

We used a 26 foot truck. The truck was clean and in good shape but drives and rides "like a truck" very uncomfortable. I would use uhaul again. It was an easy pick up and drop off after the job.