In general, the service was ok. However, I’d like to point out two issues:

1. One of the guys used the toilet which I told him specifically not to use because it is broken.

2. The same guy sat on the sofa without asking whether or not he could sit.

Another home run through HAH, this time with Skyler Moving in the Phoenix metro area. Two very efficient, personable gentlemen completed my move quickly, and took great effort to protect my items while unloading them from the PackRat container. They were also punctual, professional, and upbeat. Just an overall pleasant experience. I'd highly recommend anyone in the Phoenix area reach out to Skyler and its great folks when you need to move and have it done right.

Didn’t need them for as long as I thought but still paying for full time. Better to under estimate the time and then pay for the extra. The website was confusing. I thought it was 85 an hour but I was charged 134 an hour?

I had two movers come out on July 30th to help me move from a storage unit to a truck in AZ. The movers were absolutely WONDERFUL!!! They were so kind and professional. They completed the job quicker than I expected and packed everything into the truck perfectly. We drove across the country and not a single thing was broken or moved during the entire ride. I would HIGHLY recommend them to anyone. THANK YOU THANK YOU!!!

The guys were very efficient and hard-working. We had to load a storage container and they did a great job balancing the load and getting the entire home fit into the space. I would definitely recommend this service and will use them again.

Tony and Robert were punctual, friendly and Hard Working! They were careful with our items and considering the Heat today, banged out a fantastic job!

Honest responsive they are very careful with my belongings very efficient I will most definitely use them again they are very reliable on time and are amazing packers!!!

I used Hire a Helper to help me unload a Uhaul at two different locations in Phoenix on the same day. The process of unloading with the 2 helpers that were sent went smoothly. I have no complaints about that. The two men that they sent were courteous and efficient. The process of getting them there & dealing with the supervisor was another story. When you sign up for Hire a Helper, you request a certain day and a 2 hour window for them to be there. The 2 hour window that I requested was between 8 & 10 a.m. and it was not honored. When I called that morning & spoke to the supervisor he told me they could not come until between 2 & 4 p.m. I was not happy at all about that as my day of unpacking was now shot. 2:30 rolls around & I call the supervisor back to get an estimate of when they would be there. He replies: "I don't know, let me call my movers & I'll call you "right back". That call back never came. 3:45 rolls around & I call the supervisor back and ask what the deal is. "You said you would call me right back & you never did". His reply, "I was just going to call you but you beat me to it. They will be there at 4:30." Now 2 time slots have not been honored. I was pretty unhappy at this point, to say the least!!
The only reason I even give a 4 star is due to the fact that the movers, once there, did an excellent job. Regarding getting what you signed up for, I give it a 2 star. My time is more valuable than that!! Would I use them again, absolutely not! The supervisor called me back after all was finished and had the nerve to ask me not to put a bad review on their site. This shows his integrity. NONE!!

These guys are workhorses!! When they arrive.. you’re not so sure.. they’re older!! They work hard and fast!! Won’t say they didn't ding a thing or two.. but nothing major, nothing more than If we moved ourself!! They did the job arriving on time, in a reasonable time at a REASONABLE price!! I highly recommend!!