U-Haul® Reviews

thomas k

Woodridge, IL
Wrote a review on 8/16/2014
Uhaul Truck Review
(5 out of 5 rating)

Everything was fast and hassle free

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 800

Traci S

Elk River, MN
Wrote a review on 8/16/2014
Uhaul Truck Review
(1 out of 5 rating)

UHaul's customer service was the worst!! They changed my place of pick up & then they wanted to charge me an extra $100 to change the drop off place. They were rude & unprofessional. One customer service representative didn't even want to give me her name. It was one of the worst experiences ever!!!

Distance: 500 mi
Cost: $600
Per. Mile: $1.20
SqFt. Moved: 1,500

Stephanie M

Tucson, AZ
Wrote a review on 8/14/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul truck was okay.

Distance: 2,300 mi
Cost: $3,000
Per. Mile: $1.30
SqFt. Moved: 1,000

James T

Charleston, SC
Wrote a review on 8/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is Uhaul. It was fine.

Distance: 1 mi
Cost: $65.00
Per. Mile: $65.00
SqFt. Moved: 1,250

Ronald H

Cypress, TX
Wrote a review on 8/14/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was horrible on gas and I told the people I needed a bigger truck than for a two bedroom and they said a 20' truck was all I needed... I didn't even pack my kitchen or half my dinning set.. I have a commercial license and they insisted that was all I needed.

Distance: 245 mi
Cost: $350
Per. Mile: $1.43
SqFt. Moved: 1,200

Lori M

Madison, WI
Wrote a review on 8/14/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul self-move truck is really the best value for your dollars when moving a long distance. Combined with Freight Angels loading and Little Guys unloading, this makes the self-move much easier. My only complaint is the staff at the Uhaul center that I picked up at (Middleton, WI). They were impatient, rude, and disrespectful of my vehicle - when they needed me to move my car, they pounded on my window with a fist and tried to get in my car when someone was in the front passenger position which set off the alarm -- Unacceptable. These guys need to take a lesson from Freight Angels.

Distance: 1,600 mi
Cost: $2,500
Per. Mile: $1.56
SqFt. Moved: 1,500

Jason C

Lithia, FL
Wrote a review on 8/13/2014
Uhaul Truck Review
(2 out of 5 rating)

They call movers professionals for a reason and John Harvath proved that today along with Hairy. These professionals surgically moved 1,400 Cubic Square Feet or 10,000lbs into a 26FT U-Haul in 6.5 hours. This includes the time to remove and restructure four hours of self moved furniture and boxes from the previous day.

Distance: 1,300 mi
Cost: $1,300
Per. Mile: $1.00
SqFt. Moved: 2,200

Jennifer M

Oxford, CT
Wrote a review on 8/13/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul supplies, furniture covers not available even though I reserved them weeks ahead of time.

Distance: 2 mi
Cost: $350
Per. Mile: $175
SqFt. Moved: 1,400

Sheila C

Mars, PA
Wrote a review on 8/12/2014
Uhaul Truck Review
(5 out of 5 rating)

Great service. Highly recommend movers.

Distance: 20 mi
Cost: $100
Per. Mile: $5.00
SqFt. Moved: 450

Sally P

Eugene, OR
Wrote a review on 8/11/2014
Uhaul Truck Review
(3 out of 5 rating)

U Haul was fine and what I expect from U Haul...

Distance: 3 mi
Cost: $50.00
Per. Mile: $16.67
SqFt. Moved: 1,000

Steve s

Hoboken, NJ
Wrote a review on 8/11/2014
Uhaul Truck Review
(5 out of 5 rating)

Very pleased. The guys were on time easy to work with. Very helpful in teaching us to make sure we clean truck

Distance: 40 mi
Cost: $250
Per. Mile: $6.25
SqFt. Moved:

Vallery M

Baton Rouge, LA
Wrote a review on 8/11/2014
Uhaul Truck Review
(4 out of 5 rating)

Apparently August is not the month to make a move or your pickup location can be changed. Not a deal breaker though, just an inconvenience.

Distance: 3 mi
Cost: $125
Per. Mile: $41.67
SqFt. Moved: 2,000

John H

Washington, DC
Wrote a review on 8/11/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was perfectly adequate. Ran well. A bit dirty. U-Haul should allow more mileage. I went over by 8 miles - which only added a $3-4 surcharge. Not a big deal, but kind of annoying. Overall - Good experience. Not Excellent.

Distance: 250 mi
Cost: $325
Per. Mile: $1.30
SqFt. Moved:

Moira L

Baltimore, MD
Wrote a review on 8/11/2014
Uhaul Truck Review
(2 out of 5 rating)

Do not trust the uhaul guarantee. You book for one time in a location and a day before the move they call and say your truck will be available 2 hours away and 4 hours late. And then say you are not covered. What a rip off.

Distance: 350 mi
Cost: $700
Per. Mile: $2.00
SqFt. Moved: 1,800

Jillian M

Enfield, CT
Wrote a review on 8/11/2014
Uhaul Truck Review
(3 out of 5 rating)

They were on time and very professional. Would recommend the team

Distance: 2 mi
Cost: $125
Per. Mile: $62.50
SqFt. Moved: 800

Greg C

Clover, SC
Wrote a review on 8/11/2014
Uhaul Truck Review
(4 out of 5 rating)

U-Haul was fine. It was just a one day rental and should not have been a big deal and it wasnt

Distance: 30 mi
Cost: $85.00
Per. Mile: $2.83
SqFt. Moved: 2,500

Frank C

Jersey City, NJ
Wrote a review on 8/11/2014
Uhaul Truck Review
(4 out of 5 rating)

Good truck, carried goods from my studio into a 2 bedroom apt.

Distance: 35 mi
Cost: $115
Per. Mile: $3.29
SqFt. Moved: 1,200

Mike J

Austin, TX
Wrote a review on 8/9/2014
Uhaul Truck Review
(4 out of 5 rating)

I have done extensive business with UHaul and Public Storage. They both work out as expected. Not a lot of hassle, market prices, and few surprises.

Distance: 12 mi
Cost: $50.00
Per. Mile: $4.17
SqFt. Moved: 1,100

Jillian M

Charlotte, NC
Wrote a review on 8/9/2014
Uhaul Truck Review
(3 out of 5 rating)

Fine. Also am not sure on the price.

Distance: 300 mi
Cost: $300
Per. Mile: $1.00
SqFt. Moved: 600

Christopher B

Lees Summit, MO
Wrote a review on 8/9/2014
Uhaul Truck Review
(5 out of 5 rating)

Our move was complicated. I called uhaul on numerous occasions, and every time they politely worked to solve my immediate problem, usually without extra charge (even when we needed an extra service added.)

Distance: 300 mi
Cost: $400
Per. Mile: $1.33
SqFt. Moved: 2,200

Janet B

Merrimack, NH
Wrote a review on 8/9/2014
Uhaul Truck Review
(4 out of 5 rating)

The truck was adequate for the job.

Distance: 25 mi
Cost: $250
Per. Mile: $10.00
SqFt. Moved: 2,500

Greg R

The Colony, TX
Wrote a review on 8/8/2014
Uhaul Truck Review
(4 out of 5 rating)

Transportation was fine. I didn't arrange it so I really don't know much about it.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Jacob W

Denver, CO
Wrote a review on 8/7/2014
Uhaul Truck Review
(5 out of 5 rating)

Very simple. Truck was nice. People at the pickup place were nice. Very easy and simple.

Distance: 30 mi
Cost: $70.00
Per. Mile: $2.33
SqFt. Moved: 1,000

Jim W

Ellenton, FL
Wrote a review on 8/7/2014
Uhaul Truck Review
(2 out of 5 rating)

AC keep cutting off. Got very hot in truck , outside temp. 90 plus deg. Needs wiper blades replaced.

Distance: 650 mi
Cost: $431
Per. Mile: $0.66
SqFt. Moved: 1,600

Don R

Fort Worth, TX
Wrote a review on 8/7/2014
Uhaul Truck Review
(5 out of 5 rating)

Overall a good move experience.

Distance: 300 mi
Cost: $400
Per. Mile: $1.33
SqFt. Moved: 1,600

debby b

Wingate, NC
Wrote a review on 8/7/2014
Uhaul Truck Review
(5 out of 5 rating)

Moving is a difficult time, these guys made it much easier.

Distance: 235 mi
Cost: $400
Per. Mile: $1.70
SqFt. Moved: 1,000

Erna W

Salt Lake City, UT
Wrote a review on 8/6/2014
Uhaul Truck Review
(5 out of 5 rating)

I never moved this way before. The circumstances thrown our way made this a last minute move. We got evicted for no reason by a crazy landlord. All I can say is take the stupid bast#### to court and he can then pay for your Smart Move.

Distance: 5 mi
Cost: $50.00
Per. Mile: $10.00
SqFt. Moved: 850

LaRhonda H

Goldsboro, NC
Wrote a review on 8/6/2014
Uhaul Truck Review
(4 out of 5 rating)

Moving experience was gloriously stress free thanks to HireaHelper and Smart Movers LLC.

Distance: 550 mi
Cost: $1,100
Per. Mile: $2.00
SqFt. Moved: 2,100

Brittany W

Saint Louis, MO
Wrote a review on 8/6/2014
Uhaul Truck Review
(5 out of 5 rating)

Great work! Highly recommended!

Distance: 10 mi
Cost: $500
Per. Mile: $50.00
SqFt. Moved: 1,200

JAMES W

Jay, ME
Wrote a review on 8/6/2014
Uhaul Truck Review
(4 out of 5 rating)

i used a uhaul .they helped me with the big furniture.jim

Distance: 7 mi
Cost: $122
Per. Mile: $17.43
SqFt. Moved:

Francisco C

Las Vegas, NV
Wrote a review on 8/5/2014
Uhaul Truck Review
(5 out of 5 rating)

The U-Haul trailer made the trip without incident.

Distance: 320 mi
Cost: $250
Per. Mile: $0.78
SqFt. Moved: 1,800

Geoffrey S

Charles Town, WV
Wrote a review on 8/5/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul was great. I'm surprised the move went as well as it did.

Distance: 190 mi
Cost: $700
Per. Mile: $3.68
SqFt. Moved: 2,400

Joshua R

Princeton Junction, NJ
Wrote a review on 8/5/2014
Uhaul Truck Review
(5 out of 5 rating)

Standard uhaul rental. No issues or surprises.

Distance: 17 mi
Cost:
Per. Mile:
SqFt. Moved:

Hannah M

Chicago, IL
Wrote a review on 8/5/2014
Uhaul Truck Review
(1 out of 5 rating)

Changed our pickup time and location the day before and set us back tremendously (5 hours later and very far away). However, truck worked great, no problems at all driving halfway across the country. Guys at both ends were extremely nice and helpful.

Distance: 800 mi
Cost: $1,000
Per. Mile: $1.25
SqFt. Moved: 400

Kyle L

Orland Park, IL
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

U Haul is a good company they have been around forever

Distance: 120 mi
Cost: $120
Per. Mile: $1.00
SqFt. Moved: 800

mike m

Mendon, MA
Wrote a review on 8/4/2014
Uhaul Truck Review
(2 out of 5 rating)

26 foot U Haul loaded and pulling a car trailer was not very good on any type of moderate incline. At times I could only do about 40 mph on hills holding up traffic.

Distance: 1,500 mi
Cost: $1,200
Per. Mile: $0.80
SqFt. Moved: 1,400

Dean K

Betterton, MD
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

As easy as moving could be.

Distance: 78 mi
Cost: $300
Per. Mile: $3.85
SqFt. Moved: 1,200

Mark V

La Mirada, CA
Wrote a review on 8/4/2014
Uhaul Truck Review
(4 out of 5 rating)

U-haul in Whittier was the closest to our move, They were ready for us when we needed them.

Distance: 1 mi
Cost: $80.00
Per. Mile: $80.00
SqFt. Moved: 1,500

Maria M

Plymouth, MI
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

Did move my company from home to new warehouse. Great job. Hard working men. Highly recommended.

Distance: 5 mi
Cost: $25.00
Per. Mile: $5.00
SqFt. Moved: 1,500

Richard M

Beaufort, SC
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

They were a good team, were careful with our belongings and worked fast.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved:

Tracy s

Corning, NY
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

Provided great service.

Distance: 10 mi
Cost: $117
Per. Mile: $11.70
SqFt. Moved:

Shoib M

Henderson, NV
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

Awesome. Will use them again

Distance: 287 mi
Cost: $241
Per. Mile: $0.84
SqFt. Moved: 2,100

Ayesha J

Brooklyn, NY
Wrote a review on 8/4/2014
Uhaul Truck Review
(4 out of 5 rating)

Everything went smoothly, the representative didn't help put the trolleys in the truck.

Distance: 5 mi
Cost: $70.00
Per. Mile: $14.00
SqFt. Moved:

Kelly S

Hartford, CT
Wrote a review on 8/4/2014
Uhaul Truck Review
(5 out of 5 rating)

14 foot truck was more than enough. Great customer service - I had to extend the time I had the truck and they moved other reservations around to accommodate without any issues or cost.

Distance: 2 mi
Cost: $30.00
Per. Mile: $15.00
SqFt. Moved: 600

Adina C

Dallas, GA
Wrote a review on 8/3/2014
Uhaul Truck Review
(3 out of 5 rating)

The truck was old and hard to drive. Luckily the mover offered to drive it and even return it for me.

Distance: 9 mi
Cost: $150
Per. Mile: $16.67
SqFt. Moved: 800

Mary M

Pueblo, CO
Wrote a review on 8/3/2014
Uhaul Truck Review
(5 out of 5 rating)

U-haul is the best. The whole cost for everything was very reasonable. Highly recommend them.

Distance: 30 mi
Cost: $50.00
Per. Mile: $1.67
SqFt. Moved: 1,300

Eric H

Shakopee, MN
Wrote a review on 8/3/2014
Uhaul Truck Review
(5 out of 5 rating)

We used both U-Haul Trucks and Dart Portable storage. We rented the U-Haul from Hennen Station in Shakopee. They were extremely friendly and had the truck ready to go when promised. The check-in and return process was simple and we were ready to go quickly. Dart was delivered the storage unit on-time and without any issue.

Distance: 5 mi
Cost: $120
Per. Mile: $24.00
SqFt. Moved: 2,400

Heather R

Douglasville, GA
Wrote a review on 8/3/2014
Uhaul Truck Review
(4 out of 5 rating)

We moved the bulk of the house only needed help with really heavy items. Therefore the square footage only pertains to the items moved.

Distance: 70 mi
Cost: $1,000
Per. Mile: $14.29
SqFt. Moved: 700

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