U-Haul® Reviews

Mary M

Pueblo, CO
Wrote a review on 8/3/2014
Uhaul Truck Review
(5 out of 5 rating)

U-haul is the best. The whole cost for everything was very reasonable. Highly recommend them.

Distance: 30 mi
Cost: $50.00
Per. Mile: $1.67
SqFt. Moved: 1,300

Eric H

Shakopee, MN
Wrote a review on 8/3/2014
Uhaul Truck Review
(5 out of 5 rating)

We used both U-Haul Trucks and Dart Portable storage. We rented the U-Haul from Hennen Station in Shakopee. They were extremely friendly and had the truck ready to go when promised. The check-in and return process was simple and we were ready to go quickly. Dart was delivered the storage unit on-time and without any issue.

Distance: 5 mi
Cost: $120
Per. Mile: $24.00
SqFt. Moved: 2,400

Heather R

Douglasville, GA
Wrote a review on 8/3/2014
Uhaul Truck Review
(4 out of 5 rating)

We moved the bulk of the house only needed help with really heavy items. Therefore the square footage only pertains to the items moved.

Distance: 70 mi
Cost: $1,000
Per. Mile: $14.29
SqFt. Moved: 700

Satish M

Medford, MA
Wrote a review on 8/3/2014
Uhaul Truck Review
(1 out of 5 rating)

UHaul is very notorious company. Stay away from it if you want a peaceful move.

Distance: 1,450 mi
Cost: $2,000
Per. Mile: $1.38
SqFt. Moved: 2,000

Sid H

Chesterfield, MO
Wrote a review on 8/3/2014
Uhaul Truck Review
(3 out of 5 rating)

U-Haul trucks leave a lot to be desired. The most relevant problem is the terrible tie-down system used - it's terribly inadequate for any serious packing effort. Overall, the reservation system is spotty and with one-way rentals, you have no idea what you're getting or from where until the night before or the day of pickup.

Distance: 450 mi
Cost: $425
Per. Mile: $0.94
SqFt. Moved:

Faye H

Verona, WI
Wrote a review on 8/3/2014
Uhaul Truck Review
(5 out of 5 rating)

I recommend this U-Haul location. Excellent and friendly service.

Distance: 3 mi
Cost: $160
Per. Mile: $53.33
SqFt. Moved: 200

Faye H

Verona, WI
Wrote a review on 8/3/2014
Uhaul Truck Review
(5 out of 5 rating)

I recommend this U-Haul location

Distance: 3 mi
Cost: $170
Per. Mile: $56.67
SqFt. Moved: 200

Robin K

Chicago, IL
Wrote a review on 8/2/2014
Uhaul Truck Review
(5 out of 5 rating)

It worked like a charm

Distance: 1,100 mi
Cost: $400
Per. Mile: $0.36
SqFt. Moved: 1,200

Jason B

Dover, NH
Wrote a review on 8/2/2014
Uhaul Truck Review
(5 out of 5 rating)

New tick (under 300 miles). Great experience.

Distance: 10 mi
Cost: $50.00
Per. Mile: $5.00
SqFt. Moved: 1,000

Michael V

Chula Vista, CA
Wrote a review on 8/2/2014
Uhaul Truck Review
(5 out of 5 rating)

I used UHaul on the corner of Oxford and 3rd Avenue in Chula Vista. They were excellent when I needed a cargo van and a 14 ft truck the same week.

Distance: 1,461 mi
Cost: $150
Per. Mile: $0.10
SqFt. Moved: 550

Frankie C

San Tan Valley, AZ
Wrote a review on 8/1/2014
Uhaul Truck Review
(5 out of 5 rating)

Nice trailer. Spacious and good quality.

Distance: 320 mi
Cost: $300
Per. Mile: $0.94
SqFt. Moved: 2,000

Jennifer H

Mount Pleasant, SC
Wrote a review on 8/1/2014
Uhaul Truck Review
(5 out of 5 rating)

My experience with the brothers were excellent!

Distance:
Cost:
Per. Mile:
SqFt. Moved: 2,800

Theresa G

Baltimore, MD
Wrote a review on 8/1/2014
Uhaul Truck Review
(5 out of 5 rating)

Easy to use, truck was not too hard to drive.

Distance: 10 mi
Cost: $60.00
Per. Mile: $6.00
SqFt. Moved: 600

Kristi N

Bryan, TX
Wrote a review on 8/1/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul rep. were very helpful but Sanford and Sons (Movers) were most helpful of all!

Distance: 42 mi
Cost: $98.00
Per. Mile: $2.33
SqFt. Moved: 200

John S

Cary, NC
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul was very accommodating with my pick up and drop off locations, both ends the people were professional and nice. The truck was clean, ran great, and was relatively easy to drive. It did suck an awful lot of gas but was still much cheaper and I had more control over having someone else move the stuff. I would definitely use U-Haul again in the future.

Distance: 800 mi
Cost: $1,050
Per. Mile: $1.31
SqFt. Moved: 1,800

Tom V

La Center, WA
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

Moved from 1300 sf to 2200 sf.

Distance: 10 mi
Cost: $125
Per. Mile: $12.50
SqFt. Moved: 1,300

Ruben C

Kansas City, MO
Wrote a review on 7/31/2014
Uhaul Truck Review
(4 out of 5 rating)

I had to switch to Uhaul from Budget because Budget cancelled my reservation the day before move-in. This was not a last minute reservation either, it was made a week and a half in advance. Uhaul was good. Budget was the worst. They offered no reimbursement or compensation or even suggestions. The phone call was not helpful in offering me an alternative or what they could do for me. Instead all I was given was a cancellation and confirmation that, "No truck was available". I'm pretty sure I was told sorry, but an apology doesn't make the frustration and stress, not just for me but my movers who were already paid for, of rescheduling and trying to find another truck (I had to settle for a pickup instead of my original 16' truck). I'm just thankful Uhaul was able to help me and that their pickup was big enough.

Distance: 50 mi
Cost: $150
Per. Mile: $3.00
SqFt. Moved: 700

Rob T

Cary, NC
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

This was a relativity small move and took the crew only 1 hour to unload the contents from the truck into my garage. There was only one bedroom set to brought inside the house. The two crew were on time and provided the services needed. They were respectful or my property and did a good job.

Distance: 180 mi
Cost: $310
Per. Mile: $1.72
SqFt. Moved: 1,100

Kelly G

Montgomery, TX
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

Truck was good and checkout was very efficient. The check in at T-Mobile in Magnolia was actually fun because the girl at the office was energetic and helpful.

Distance: 700 mi
Cost: $1,200
Per. Mile: $1.71
SqFt. Moved: 1,800

Jeff C

Plainfield, IL
Wrote a review on 7/30/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul was mostly good. Just a few issues with call center and availability of a one way truck. Had to drive 60 miles round trip to pick up the truck

Distance: 575 mi
Cost: $550
Per. Mile: $0.96
SqFt. Moved: 1,800

Rebecca G

Falls Church, VA
Wrote a review on 7/30/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul provided a reliable truck in good condition. Price was very reasonable.

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 900

Mary C

Zelienople, PA
Wrote a review on 7/30/2014
Uhaul Truck Review
(5 out of 5 rating)

they did an excellent job on loading the truck

Distance: 120 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

Christopher S

Bridgeville, DE
Wrote a review on 7/30/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is a outstanding do it your self option to moving. I saved a lot of money and had excellent results.

Distance: 178 mi
Cost: $350
Per. Mile: $1.97
SqFt. Moved: 2,000

Loren G

Knoxville, TN
Wrote a review on 7/29/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul very accommodating when extra time needed for move!!!

Distance: 80 mi
Cost: $125
Per. Mile: $1.56
SqFt. Moved: 1,000

Ruth L

Highland Park, IL
Wrote a review on 7/29/2014
Uhaul Truck Review
(5 out of 5 rating)

Great service at pick up & return.

Distance: 60 mi
Cost: $100
Per. Mile: $1.67
SqFt. Moved: 800

Kayce T

Augusta, GA
Wrote a review on 7/28/2014
Uhaul Truck Review
(3 out of 5 rating)

Didn't have the items requested and had to purchase.

Distance: 16 mi
Cost: $100
Per. Mile: $6.25
SqFt. Moved: 1,800

Octavia G

Louisville, KY
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Great Job...entire transaction went so smooth

Distance: 90 mi
Cost: $149
Per. Mile: $1.66
SqFt. Moved: 2,000

James F

Castle Rock, CO
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

This was a great experience. Including tip, this move cost about $400.

Distance: 3 mi
Cost: $75.00
Per. Mile: $25.00
SqFt. Moved: 3,000

Gail C

Shelton, CT
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Easy to rent & to use.

Distance: 82 mi
Cost: $125
Per. Mile: $1.52
SqFt. Moved: 200

Jay M

Fishers, IN
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

everything went well

Distance: 22 mi
Cost: $47.00
Per. Mile: $2.14
SqFt. Moved: 1,200

Laura A

Cohoes, NY
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Reliable service, easy pick up and drop off, very convenient

Distance: 12 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

W Paul H

Old Hickory, TN
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

good huge U-Haul location easy in and out very efficient operation

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 2,500

Jean H

Las Vegas, NV
Wrote a review on 7/26/2014
Uhaul Truck Review
(2 out of 5 rating)

Truck almost burned up because the oil was never changed. It only had 2qt oil which was burnt and it caused poor gas mileage

Distance: 1,800 mi
Cost: $2,000
Per. Mile: $1.11
SqFt. Moved: 1,000

Jay G

Longview, TX
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul was prompt and helpful.

Distance: 1,275 mi
Cost: $1,295
Per. Mile: $1.02
SqFt. Moved: 2,000

John H

Wilmington, MA
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Great truck, good price

Distance: 30 mi
Cost: $110
Per. Mile: $3.67
SqFt. Moved: 1,000

Leighann Y

Atlanta, GA
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

I will continue to use Uhaul for the multiple trips I'm making, will not use the movers, that was a complete waste of money, won't make that mistake again.

Distance: 19 mi
Cost: $150
Per. Mile: $7.89
SqFt. Moved: 2,500

Matthew P

Louisville, KY
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Cheaper than other rental trucks

Distance: 50 mi
Cost: $85.00
Per. Mile: $1.70
SqFt. Moved:

Don B

Las Vegas, NV
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

As usual UHaul was outstanding; excellent service and we did not run into a single problem. When we arrived two thousand miles later, the staff in Tennessee went out of their way to assist us. Excellent company for us.

Distance: 2,000 mi
Cost: $2,300
Per. Mile: $1.15
SqFt. Moved: 1,800

Willy M

Bolingbrook, IL
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

They came out at 6:30pm after working a full day. I had heavy furniture that had to be moved to a second floor. They finished before the allotted time. Very hard workers and no dings on the wall

Distance: 5 mi
Cost: $75.00
Per. Mile: $15.00
SqFt. Moved: 2,300

daniel k

Syracuse, NY
Wrote a review on 7/25/2014
Uhaul Truck Review
(2 out of 5 rating)

2nd rental in a 1 yr period.....last yr I had to leave a $1000 worth of tools behind because they didn't have my car carrier with the truck....this year the care center called me to try and limit my use of the vehicle I reserved....asking me about what I had to move.....if I rent a truck for 3 days I don't need to explain my daily activities to use your truck...my next move will be with RYDER TRUCKS

Distance: 1 mi
Cost: $100
Per. Mile: $100
SqFt. Moved: 1,800

Don B

Nashville, TN
Wrote a review on 7/24/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul was Fantastic. They always have been and this time they were even better. The manager in Tennessee could not have been more helpful to me. I trust them, and have used them many times in the past, and to this day and five moves behind me, they have always been the most reliable.

Distance: 1,800 mi
Cost: $2,300
Per. Mile: $1.28
SqFt. Moved: 2,000

Tricia L

Torrington, CT
Wrote a review on 7/24/2014
Uhaul Truck Review
(5 out of 5 rating)

Everything worked out great with the truck.

Distance: 25 mi
Cost: $250
Per. Mile: $10.00
SqFt. Moved: 1,200

Shaun C

Sammamish, WA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I will use the service again.

Distance: 30 mi
Cost: $80.00
Per. Mile: $2.67
SqFt. Moved: 2,700

Rebecca S

Ridgeland, SC
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

The truck I rented was probably a little undersized for the stuff I had, but the movers made it work. Since I was moving less than 5 miles away, I used every opportunity to take things to my new place. If I had not done that, the truck would not have sufficed.

Distance: 12 mi
Cost:
Per. Mile:
SqFt. Moved: 960

David M

Yorktown, VA
Wrote a review on 7/23/2014
Uhaul Truck Review
(2 out of 5 rating)

We had to go to four different locations to pick up the U-Haul equipment that we had reserved weeks in advance. U-Haul did not give me the insurance that I asked for.

Distance: 160 mi
Cost: $500
Per. Mile: $3.13
SqFt. Moved: 1,600

Donna C

Denver, CO
Wrote a review on 7/23/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent! I would highly recommend them!

Distance: 15 mi
Cost: $500
Per. Mile: $33.33
SqFt. Moved: 1,500

Deborah O

Kissimmee, FL
Wrote a review on 7/23/2014
Uhaul Truck Review
(3 out of 5 rating)

Cost me a total of $266 plus gas $40

Distance: 20 mi
Cost: $100
Per. Mile: $5.00
SqFt. Moved: 920

chris h

Bel Air, MD
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I love U-Haul trucks...reliable and affordable. I always use U-Haul

Distance: 15 mi
Cost: $250
Per. Mile: $16.67
SqFt. Moved: 1,500
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