U-Haul® Reviews

Michael W

Mason, OH
Wrote a review on 8/27/2014
Uhaul Truck Review
(5 out of 5 rating)

Very smooth truck rental! from championelitedetailing.com in mason ohio

Distance: 3 mi
Cost: $60.00
Per. Mile: $20.00
SqFt. Moved: 1,800

Jeremy R

Hope, ME
Wrote a review on 8/27/2014
Uhaul Truck Review
(5 out of 5 rating)

Basic truck rental. Truck worked fine.

Distance: 2,100 mi
Cost: $1,500
Per. Mile: $0.71
SqFt. Moved: 2,200

Barbara S

Red Bank, NJ
Wrote a review on 8/26/2014
Uhaul Truck Review
(5 out of 5 rating)

We rented a truck from Econo-Car, which rents U-Hall trucks. We were very satisfied with the truck and we would use them again.

Distance: 15 mi
Cost: $60.00
Per. Mile: $4.00
SqFt. Moved: 1,300

Elena A

Lancaster, PA
Wrote a review on 8/26/2014
Uhaul Truck Review
(4 out of 5 rating)

They gave me a bigger track than I had booked but it worked fine.

Distance: 75 mi
Cost: $50.00
Per. Mile: $0.67
SqFt. Moved: 550

Jessica J

Houston, TX
Wrote a review on 8/26/2014
Uhaul Truck Review
(5 out of 5 rating)

These guys were great! They came through for me in a stressful situation. Thanks guys!

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 2,100

Hex H

Springfield, OR
Wrote a review on 8/25/2014
Uhaul Truck Review
(5 out of 5 rating)

Love Franklin Ave uhaul. Great sales help, friendly, helpful, all good

Distance: 10 mi
Cost: $80.00
Per. Mile: $8.00
SqFt. Moved:

Rashida H

Ypsilanti, MI
Wrote a review on 8/25/2014
Uhaul Truck Review
(5 out of 5 rating)

Great services- great find!

Distance: 75 mi
Cost: $141
Per. Mile: $1.88
SqFt. Moved: 700

Dale D

Hershey, PA
Wrote a review on 8/25/2014
Uhaul Truck Review
(3 out of 5 rating)

It was a moving truck... Not much to say

Distance: 30 mi
Cost: $80.00
Per. Mile: $2.67
SqFt. Moved: 900

Ellen R

Chicago, IL
Wrote a review on 8/24/2014
Uhaul Truck Review
(2 out of 5 rating)

I had reserved my truck one month in advance but ttwo days before was told I would need to pick up my truck 20 miles away and then the day before was told I needed to pick it up 40 miles away and not until the afternoon. the first person I spoke with was very rude and unhelpful. The second person did make it possible for me to pick up my rental in the morning but still 40 miles away. I was disappointed in their lack of regard for my needs and the fact that reserving ahead of time does not guarantee your reservation or location. I am not sure I would use them again and would not recommend them or to count on your reservation.

Distance: 220 mi
Cost: $500
Per. Mile: $2.27
SqFt. Moved: 1,000

brian p

Laguna Niguel, CA
Wrote a review on 8/24/2014
Uhaul Truck Review
(5 out of 5 rating)

Truck was solid, easy to drive and was clean.

Distance: 2 mi
Cost: $120
Per. Mile: $60.00
SqFt. Moved: 3,300

Gerald W

Atlanta, GA
Wrote a review on 8/24/2014
Uhaul Truck Review
(5 out of 5 rating)

God customer service. Truck clean and I would use them again.

Distance: 400 mi
Cost: $475
Per. Mile: $1.19
SqFt. Moved: 1,200

Jennifer K

Mechanicsburg, PA
Wrote a review on 8/23/2014
Uhaul Truck Review
(4 out of 5 rating)

The staff member did an excellent job, but she was the only one handling the long line at the rental counter.

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SqFt. Moved:

David F

Henderson, NV
Wrote a review on 8/23/2014
Uhaul Truck Review
(5 out of 5 rating)

All Storage Anthem is really great!

Distance: 1 mi
Cost: $20.00
Per. Mile: $20.00
SqFt. Moved: 800

Gary W

Streator, IL
Wrote a review on 8/23/2014
Uhaul Truck Review
(5 out of 5 rating)

You are recommended to anyone needing a team to do the heavy lifting. Thanks.

Distance: 1,790 mi
Cost: $1,000
Per. Mile: $0.56
SqFt. Moved: 300

Max W

Westminster, MD
Wrote a review on 8/23/2014
Uhaul Truck Review
(2 out of 5 rating)

I was not happy with u-haul but we was able to get 20 inches with same price that we asked for 17 with two. They were not able to have available in the same locate.

Distance: 590 mi
Cost: $800
Per. Mile: $1.36
SqFt. Moved: 980

Michael C

Temecula, CA
Wrote a review on 8/22/2014
Uhaul Truck Review
(5 out of 5 rating)

All went great. I purchased boxes and packing tape previous to our move day. They were efficient and fair.

Distance: 51 mi
Cost: $200
Per. Mile: $3.92
SqFt. Moved: 1,500

Lori W

Norfolk, VA
Wrote a review on 8/22/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul absolutely did so much to help me. They solved every problem I had, and I am now a devoted fan of Uhaul services. I rented equipment, trucks, UBoxes, storage, shipping, and then more after it all arrived here. Every employee seemed to care how my move was going. It was kind of amazing. I'll be back if I ever need anything.

Distance: 2,000 mi
Cost: $50.00
Per. Mile: $0.03
SqFt. Moved: 2,500

Billy C

Patterson, LA
Wrote a review on 8/21/2014
Uhaul Truck Review
(4 out of 5 rating)

It performed as expected.

Distance: 300 mi
Cost: $424
Per. Mile: $1.41
SqFt. Moved: 1,450

Cherie H

Boothville, LA
Wrote a review on 8/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Great professional job. Made moving easier. Worked very hard but efficiently . I would use them again.

Distance: 414 mi
Cost: $350
Per. Mile: $0.85
SqFt. Moved: 800

Chelsea K

Orlando, FL
Wrote a review on 8/20/2014
Uhaul Truck Review
(4 out of 5 rating)

The people were very friendly and the price was the best in town. There were some errors with our reservation but they fixed it without an issue.

Distance: 12 mi
Cost: $90.00
Per. Mile: $7.50
SqFt. Moved: 1,200

Carol B

Stockbridge, GA
Wrote a review on 8/19/2014
Uhaul Truck Review
(3 out of 5 rating)

I provided my own truck. The rating of the truck was for Uhaul.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Laura D

Cleveland, OH
Wrote a review on 8/19/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was great but I should have gotten the bigger one!

Distance: 40 mi
Cost: $90.00
Per. Mile: $2.25
SqFt. Moved: 1,300

Dan O

Charlotte, NC
Wrote a review on 8/19/2014
Uhaul Truck Review
(5 out of 5 rating)

EXCELENT. THANK YOU, DAN O'BRYAN

Distance: 5 mi
Cost: $50.00
Per. Mile: $10.00
SqFt. Moved: 700

Anna R

Shakopee, MN
Wrote a review on 8/18/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was alright for the short distance we needed it for.

Distance: 1 mi
Cost: $75.00
Per. Mile: $75.00
SqFt. Moved: 1,900

Helen V

Saylorsburg, PA
Wrote a review on 8/18/2014
Uhaul Truck Review
(5 out of 5 rating)

I was pressed for time and uhaul provided a speedy and courteous transaction and sent me on my merry way with my rental. I would definitely recommend them to others. They're affordable, professional, and ready to serve their customers.

Distance: 40 mi
Cost: $250
Per. Mile: $6.25
SqFt. Moved: 500

Nam F

Alexandria, VA
Wrote a review on 8/18/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul service is average. We were just happy they had the truck available.

Distance: 45 mi
Cost: $160
Per. Mile: $3.56
SqFt. Moved:

Robert J

Pittsburgh, PA
Wrote a review on 8/18/2014
Uhaul Truck Review
(5 out of 5 rating)

Just a move from a small house to a local temporary apartment before moving overseas. The Uhaul experience was good and uneventful as they did what they said and the cost was in line with their estimate. But I have to note that I had previously reserved a truck from Budget for this move and they cancelled the reservation 2 days before the pickup date and refused at the Regional Operations Manager level to supply another truck at my rental location. The morning of the move, they offered another truck in downtown Pittsburgh (10 miles away) during rush hour. Not a good business practice and because of the poor service and rental policies I will not rent from Budget again. As a result, I cannot recommend Budget as being reliable.

Distance: 5 mi
Cost: $110
Per. Mile: $22.00
SqFt. Moved: 1,200

Nam F

Alexandria, VA
Wrote a review on 8/18/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul has average service. We just felt fortunate the truck was provided on time.

Distance: 40 mi
Cost: $160
Per. Mile: $4.00
SqFt. Moved:

Tessa C

San Ramon, CA
Wrote a review on 8/18/2014
Uhaul Truck Review
(5 out of 5 rating)

We rented a uHaul to move from San Ramon to Livermore.

Distance: 20 mi
Cost: $128
Per. Mile: $6.40
SqFt. Moved: 2,000

Otto R

Grapevine, TX
Wrote a review on 8/17/2014
Uhaul Truck Review
(2 out of 5 rating)

The truck had a problem and it toll about 5 phone calls and 3 hours to swap to another truck

Distance: 175 mi
Cost: $250
Per. Mile: $1.43
SqFt. Moved: 1,300

Robert L

Long Beach, CA
Wrote a review on 8/17/2014
Uhaul Truck Review
(2 out of 5 rating)

truck check engine light came on the 2nd day. a paper towel was used in place of the oil fill cap and I got 6 miles per gallon because the engine had a miss

Distance: 1,700 mi
Cost: $2,800
Per. Mile: $1.65
SqFt. Moved: 100

Kelly C

Arvada, CO
Wrote a review on 8/17/2014
Uhaul Truck Review
(5 out of 5 rating)

They were wonderful. Very efficient and was close to our residence. They do charge the distance traveled, which is why I went with the closest to me. I would use them again if I needed to.

Distance: 4 mi
Cost: $60.00
Per. Mile: $15.00
SqFt. Moved: 800

Johanna H

Acworth, GA
Wrote a review on 8/17/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was good. The movers put everything into storage.

Distance: 10 mi
Cost: $185
Per. Mile: $18.50
SqFt. Moved: 1,800

Todd G

Stafford, VA
Wrote a review on 8/16/2014
Uhaul Truck Review
(4 out of 5 rating)

Used a 26 foot truck, Casper Movers and two friends. We started the move at 9:30AM and finished at 7:00PM. Casper Movers completed what I wanted them to do in 4 hours.

Distance: 29 mi
Cost: $108
Per. Mile: $3.72
SqFt. Moved: 2,000

Daniela R

Austin, TX
Wrote a review on 8/16/2014
Uhaul Truck Review
(5 out of 5 rating)

Truck was ready when I arrived and it was easy for me to drive.

Distance: 5 mi
Cost: $66.00
Per. Mile: $13.20
SqFt. Moved:

paul m

Queen Creek, AZ
Wrote a review on 8/16/2014
Uhaul Truck Review
(2 out of 5 rating)

Due to circumstances we could not control we had to keep the trucks for some addl days. They wouldn't give us any break on the price per day, even when the trucks were sitting idle. They charged more per day for them sitting than they did for daily use. Major ripoff...

Distance: 1,000 mi
Cost: $4,000
Per. Mile: $4.00
SqFt. Moved: 5,000

thomas k

Woodridge, IL
Wrote a review on 8/16/2014
Uhaul Truck Review
(5 out of 5 rating)

Everything was fast and hassle free

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 800

Traci S

Elk River, MN
Wrote a review on 8/16/2014
Uhaul Truck Review
(1 out of 5 rating)

UHaul's customer service was the worst!! They changed my place of pick up & then they wanted to charge me an extra $100 to change the drop off place. They were rude & unprofessional. One customer service representative didn't even want to give me her name. It was one of the worst experiences ever!!!

Distance: 500 mi
Cost: $600
Per. Mile: $1.20
SqFt. Moved: 1,500

Stephanie M

Tucson, AZ
Wrote a review on 8/14/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul truck was okay.

Distance: 2,300 mi
Cost: $3,000
Per. Mile: $1.30
SqFt. Moved: 1,000

James T

Charleston, SC
Wrote a review on 8/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is Uhaul. It was fine.

Distance: 1 mi
Cost: $65.00
Per. Mile: $65.00
SqFt. Moved: 1,250

Ronald H

Cypress, TX
Wrote a review on 8/14/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was horrible on gas and I told the people I needed a bigger truck than for a two bedroom and they said a 20' truck was all I needed... I didn't even pack my kitchen or half my dinning set.. I have a commercial license and they insisted that was all I needed.

Distance: 245 mi
Cost: $350
Per. Mile: $1.43
SqFt. Moved: 1,200

Lori M

Madison, WI
Wrote a review on 8/14/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul self-move truck is really the best value for your dollars when moving a long distance. Combined with Freight Angels loading and Little Guys unloading, this makes the self-move much easier. My only complaint is the staff at the Uhaul center that I picked up at (Middleton, WI). They were impatient, rude, and disrespectful of my vehicle - when they needed me to move my car, they pounded on my window with a fist and tried to get in my car when someone was in the front passenger position which set off the alarm -- Unacceptable. These guys need to take a lesson from Freight Angels.

Distance: 1,600 mi
Cost: $2,500
Per. Mile: $1.56
SqFt. Moved: 1,500

Jason C

Lithia, FL
Wrote a review on 8/13/2014
Uhaul Truck Review
(2 out of 5 rating)

They call movers professionals for a reason and John Harvath proved that today along with Hairy. These professionals surgically moved 1,400 Cubic Square Feet or 10,000lbs into a 26FT U-Haul in 6.5 hours. This includes the time to remove and restructure four hours of self moved furniture and boxes from the previous day.

Distance: 1,300 mi
Cost: $1,300
Per. Mile: $1.00
SqFt. Moved: 2,200

Jennifer M

Oxford, CT
Wrote a review on 8/13/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul supplies, furniture covers not available even though I reserved them weeks ahead of time.

Distance: 2 mi
Cost: $350
Per. Mile: $175
SqFt. Moved: 1,400

Sheila C

Mars, PA
Wrote a review on 8/12/2014
Uhaul Truck Review
(5 out of 5 rating)

Great service. Highly recommend movers.

Distance: 20 mi
Cost: $100
Per. Mile: $5.00
SqFt. Moved: 450

Sally P

Eugene, OR
Wrote a review on 8/11/2014
Uhaul Truck Review
(3 out of 5 rating)

U Haul was fine and what I expect from U Haul...

Distance: 3 mi
Cost: $50.00
Per. Mile: $16.67
SqFt. Moved: 1,000

Steve s

Hoboken, NJ
Wrote a review on 8/11/2014
Uhaul Truck Review
(5 out of 5 rating)

Very pleased. The guys were on time easy to work with. Very helpful in teaching us to make sure we clean truck

Distance: 40 mi
Cost: $250
Per. Mile: $6.25
SqFt. Moved:

Vallery M

Baton Rouge, LA
Wrote a review on 8/11/2014
Uhaul Truck Review
(4 out of 5 rating)

Apparently August is not the month to make a move or your pickup location can be changed. Not a deal breaker though, just an inconvenience.

Distance: 3 mi
Cost: $125
Per. Mile: $41.67
SqFt. Moved: 2,000

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