U-Haul® Reviews

Tom V

La Center, WA
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

Moved from 1300 sf to 2200 sf.

Distance: 10 mi
Cost: $125
Per. Mile: $12.50
SqFt. Moved: 1,300

Ruben C

Kansas City, MO
Wrote a review on 7/31/2014
Uhaul Truck Review
(4 out of 5 rating)

I had to switch to Uhaul from Budget because Budget cancelled my reservation the day before move-in. This was not a last minute reservation either, it was made a week and a half in advance. Uhaul was good. Budget was the worst. They offered no reimbursement or compensation or even suggestions. The phone call was not helpful in offering me an alternative or what they could do for me. Instead all I was given was a cancellation and confirmation that, "No truck was available". I'm pretty sure I was told sorry, but an apology doesn't make the frustration and stress, not just for me but my movers who were already paid for, of rescheduling and trying to find another truck (I had to settle for a pickup instead of my original 16' truck). I'm just thankful Uhaul was able to help me and that their pickup was big enough.

Distance: 50 mi
Cost: $150
Per. Mile: $3.00
SqFt. Moved: 700

Rob T

Cary, NC
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

This was a relativity small move and took the crew only 1 hour to unload the contents from the truck into my garage. There was only one bedroom set to brought inside the house. The two crew were on time and provided the services needed. They were respectful or my property and did a good job.

Distance: 180 mi
Cost: $310
Per. Mile: $1.72
SqFt. Moved: 1,100

Kelly G

Montgomery, TX
Wrote a review on 7/31/2014
Uhaul Truck Review
(5 out of 5 rating)

Truck was good and checkout was very efficient. The check in at T-Mobile in Magnolia was actually fun because the girl at the office was energetic and helpful.

Distance: 700 mi
Cost: $1,200
Per. Mile: $1.71
SqFt. Moved: 1,800

Jeff C

Plainfield, IL
Wrote a review on 7/30/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul was mostly good. Just a few issues with call center and availability of a one way truck. Had to drive 60 miles round trip to pick up the truck

Distance: 575 mi
Cost: $550
Per. Mile: $0.96
SqFt. Moved: 1,800

Rebecca G

Falls Church, VA
Wrote a review on 7/30/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul provided a reliable truck in good condition. Price was very reasonable.

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 900

Mary C

Zelienople, PA
Wrote a review on 7/30/2014
Uhaul Truck Review
(5 out of 5 rating)

they did an excellent job on loading the truck

Distance: 120 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

Christopher S

Bridgeville, DE
Wrote a review on 7/30/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is a outstanding do it your self option to moving. I saved a lot of money and had excellent results.

Distance: 178 mi
Cost: $350
Per. Mile: $1.97
SqFt. Moved: 2,000

Loren G

Knoxville, TN
Wrote a review on 7/29/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul very accommodating when extra time needed for move!!!

Distance: 80 mi
Cost: $125
Per. Mile: $1.56
SqFt. Moved: 1,000

Ruth L

Highland Park, IL
Wrote a review on 7/29/2014
Uhaul Truck Review
(5 out of 5 rating)

Great service at pick up & return.

Distance: 60 mi
Cost: $100
Per. Mile: $1.67
SqFt. Moved: 800

Kayce T

Augusta, GA
Wrote a review on 7/28/2014
Uhaul Truck Review
(3 out of 5 rating)

Didn't have the items requested and had to purchase.

Distance: 16 mi
Cost: $100
Per. Mile: $6.25
SqFt. Moved: 1,800

Octavia G

Louisville, KY
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Great Job...entire transaction went so smooth

Distance: 90 mi
Cost: $149
Per. Mile: $1.66
SqFt. Moved: 2,000

James F

Castle Rock, CO
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

This was a great experience. Including tip, this move cost about $400.

Distance: 3 mi
Cost: $75.00
Per. Mile: $25.00
SqFt. Moved: 3,000

Gail C

Shelton, CT
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Easy to rent & to use.

Distance: 82 mi
Cost: $125
Per. Mile: $1.52
SqFt. Moved: 200

Jay M

Fishers, IN
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

everything went well

Distance: 22 mi
Cost: $47.00
Per. Mile: $2.14
SqFt. Moved: 1,200

Laura A

Cohoes, NY
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Reliable service, easy pick up and drop off, very convenient

Distance: 12 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

W Paul H

Old Hickory, TN
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

good huge U-Haul location easy in and out very efficient operation

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 2,500

Jean H

Las Vegas, NV
Wrote a review on 7/26/2014
Uhaul Truck Review
(2 out of 5 rating)

Truck almost burned up because the oil was never changed. It only had 2qt oil which was burnt and it caused poor gas mileage

Distance: 1,800 mi
Cost: $2,000
Per. Mile: $1.11
SqFt. Moved: 1,000

Jay G

Longview, TX
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul was prompt and helpful.

Distance: 1,275 mi
Cost: $1,295
Per. Mile: $1.02
SqFt. Moved: 2,000

John H

Wilmington, MA
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Great truck, good price

Distance: 30 mi
Cost: $110
Per. Mile: $3.67
SqFt. Moved: 1,000

Leighann Y

Atlanta, GA
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

I will continue to use Uhaul for the multiple trips I'm making, will not use the movers, that was a complete waste of money, won't make that mistake again.

Distance: 19 mi
Cost: $150
Per. Mile: $7.89
SqFt. Moved: 2,500

Matthew P

Louisville, KY
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Cheaper than other rental trucks

Distance: 50 mi
Cost: $85.00
Per. Mile: $1.70
SqFt. Moved:

Don B

Las Vegas, NV
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

As usual UHaul was outstanding; excellent service and we did not run into a single problem. When we arrived two thousand miles later, the staff in Tennessee went out of their way to assist us. Excellent company for us.

Distance: 2,000 mi
Cost: $2,300
Per. Mile: $1.15
SqFt. Moved: 1,800

Willy M

Bolingbrook, IL
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

They came out at 6:30pm after working a full day. I had heavy furniture that had to be moved to a second floor. They finished before the allotted time. Very hard workers and no dings on the wall

Distance: 5 mi
Cost: $75.00
Per. Mile: $15.00
SqFt. Moved: 2,300

daniel k

Syracuse, NY
Wrote a review on 7/25/2014
Uhaul Truck Review
(2 out of 5 rating)

2nd rental in a 1 yr period.....last yr I had to leave a $1000 worth of tools behind because they didn't have my car carrier with the truck....this year the care center called me to try and limit my use of the vehicle I reserved....asking me about what I had to move.....if I rent a truck for 3 days I don't need to explain my daily activities to use your truck...my next move will be with RYDER TRUCKS

Distance: 1 mi
Cost: $100
Per. Mile: $100
SqFt. Moved: 1,800

Don B

Nashville, TN
Wrote a review on 7/24/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul was Fantastic. They always have been and this time they were even better. The manager in Tennessee could not have been more helpful to me. I trust them, and have used them many times in the past, and to this day and five moves behind me, they have always been the most reliable.

Distance: 1,800 mi
Cost: $2,300
Per. Mile: $1.28
SqFt. Moved: 2,000

Tricia L

Torrington, CT
Wrote a review on 7/24/2014
Uhaul Truck Review
(5 out of 5 rating)

Everything worked out great with the truck.

Distance: 25 mi
Cost: $250
Per. Mile: $10.00
SqFt. Moved: 1,200

Shaun C

Sammamish, WA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I will use the service again.

Distance: 30 mi
Cost: $80.00
Per. Mile: $2.67
SqFt. Moved: 2,700

Rebecca S

Ridgeland, SC
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

The truck I rented was probably a little undersized for the stuff I had, but the movers made it work. Since I was moving less than 5 miles away, I used every opportunity to take things to my new place. If I had not done that, the truck would not have sufficed.

Distance: 12 mi
Cost:
Per. Mile:
SqFt. Moved: 960

David M

Yorktown, VA
Wrote a review on 7/23/2014
Uhaul Truck Review
(2 out of 5 rating)

We had to go to four different locations to pick up the U-Haul equipment that we had reserved weeks in advance. U-Haul did not give me the insurance that I asked for.

Distance: 160 mi
Cost: $500
Per. Mile: $3.13
SqFt. Moved: 1,600

Donna C

Denver, CO
Wrote a review on 7/23/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent! I would highly recommend them!

Distance: 15 mi
Cost: $500
Per. Mile: $33.33
SqFt. Moved: 1,500

Deborah O

Kissimmee, FL
Wrote a review on 7/23/2014
Uhaul Truck Review
(3 out of 5 rating)

Cost me a total of $266 plus gas $40

Distance: 20 mi
Cost: $100
Per. Mile: $5.00
SqFt. Moved: 920

chris h

Bel Air, MD
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I love U-Haul trucks...reliable and affordable. I always use U-Haul

Distance: 15 mi
Cost: $250
Per. Mile: $16.67
SqFt. Moved: 1,500

Luke S

Philadelphia, PA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

Easy and convenient.

Distance: 1,200 mi
Cost: $1,000
Per. Mile: $0.83
SqFt. Moved:

Richard R

Oxnard, CA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul was good the only problem was they charged my card twice but we're quick to refund it

Distance: 30 mi
Cost: $150
Per. Mile: $5.00
SqFt. Moved: 1,000

Bruce B

Huntingtown, MD
Wrote a review on 7/22/2014
Uhaul Truck Review
(4 out of 5 rating)

Was not told that I had to refill gas tank. At the rate per mile, I assumed fuel was included.

Distance: 32 mi
Cost: $320
Per. Mile: $10.00
SqFt. Moved: 3,400

Kelly L

Richmond Hill, GA
Wrote a review on 7/22/2014
Uhaul Truck Review
(4 out of 5 rating)

The 10 foot truck was a good size for the small one bedroom apartment. It was in good mechanical condition and clean. The staff were friendly. I had the truck for about four hours. The total cost was around $96. $19.95 for truck, around $15 for insurance, $14 for Hand truck & Dolly, 66 cents per mile (46 miles) AND gas.

Distance: 7 mi
Cost: $50.00
Per. Mile: $7.14
SqFt. Moved: 500

Jany T

Brooklyn, NY
Wrote a review on 7/22/2014
Uhaul Truck Review
(4 out of 5 rating)

Great price for UHaul rental, but the forgot to add the handtruck to our order. Otherwise, all around good.

Distance: 2 mi
Cost: $72.00
Per. Mile: $36.00
SqFt. Moved: 800

Bailee K

Madison, WI
Wrote a review on 7/21/2014
Uhaul Truck Review
(5 out of 5 rating)

My biggest complaint is that I couldn't return the truck to a different location. After moving from the west side to the east side and then having to drive all the way back to the west side again, the rental got VERY expensive.

Distance: 50 mi
Cost: $45.00
Per. Mile: $0.90
SqFt. Moved:

Hector Miguel O

Hudson, FL
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Wes, the guy who handles U-haul rentals at Fairway Tire in Lenoir NC is a very dependable/responsible person. He will make sure you have the truck you need on the date and time you asked for. He will follow up with you to make sure there are no changes, and if there are he will make every effort to accommodate them. I would definitely recommend him to anyone looking to rent a truck.

Distance: 650 mi
Cost: $1,300
Per. Mile: $2.00
SqFt. Moved: 2,500

Michael M

Petersburg, VA
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

New truck. Ran great

Distance: 650 mi
Cost: $900
Per. Mile: $1.38
SqFt. Moved: 1,250

Peggy W

Athens, GA
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

The truck was in very good condition. Since U-Haul transferred my reservation to a different business that opened later then the original one, the Manager at the final provider allowed us to pick up the truck the day before without charge. I really appreciate that kind of customer service.

Distance: 600 mi
Cost: $500
Per. Mile: $0.83
SqFt. Moved: 1,050

Daniel L

Gray, ME
Wrote a review on 7/20/2014
Uhaul Truck Review
(4 out of 5 rating)

Making the reservation was easy with a courteous, helpful young woman, and the truck was ready at the time agreed. It was clean and easy to drive. I would definitely use them again.

Distance: 20 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

mary beth b

Knoxville, TN
Wrote a review on 7/20/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul is overpriced, but they are the best to guarantee a truck is available.

Distance: 348 mi
Cost: $347
Per. Mile: $1.00
SqFt. Moved: 2,500

Rob W

Broken Arrow, OK
Wrote a review on 7/20/2014
Uhaul Truck Review
(4 out of 5 rating)

I would recommend uhaul and tulsa mover pros

Distance: 25 mi
Cost: $95.00
Per. Mile: $3.80
SqFt. Moved: 2,400

Bill E

Aurora, OH
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Zooming Moving is great.

Distance: 22 mi
Cost: $100
Per. Mile: $4.55
SqFt. Moved: 1,200

Deanna A

Dandridge, TN
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Again excellent job will use in the future!

Distance: 60 mi
Cost: $150
Per. Mile: $2.50
SqFt. Moved: 1,600

Peter D

Riverside, CA
Wrote a review on 7/19/2014
Uhaul Truck Review
(5 out of 5 rating)

they were excellent they were on time cook a little longer than I expected but they were moving fast all in all very happy with service

Distance: 70 mi
Cost: $150
Per. Mile: $2.14
SqFt. Moved: 1,100

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