Seriously under estimated truck size and our belongings. We decided we really need to downsize. Hope to never have to do a do it yourself move again. Past moves were company relocation paid for and had everything done for us. It's tough work! Would look into other truck rentals though if we have to do it ourselves again to compare with U-Haul as far as pricing.

Uhaul does the job as always

Everything worked out

It was a truck, it ran fine. The check-in, check-out experience was smooth. No surprises.

I will never use UHaul again! I rented a 26 ft truck and a 5x8 trailer. The trailer connection was not done correctly from the beginning and had to stop at 2 different Uhaul locations to connect the electrical properly. The truck was a really beat up truck. I asked if that was the best one we could get since we were travelling 3,000 miles. They assured me it was fine. The connection from the antifreeze hose to the radiator burst off because there was no clamp on the hose and we lost all antifreeze and water while in the dessert! This happened 2 times until we had to go 70 miles out of our way to get a set of clamps to fix the problem ourselves and also had to get more antifreeze. We called Uhaul and they said it would take hours for them to get to us while stranded in the hot dessert! And from the start, the power steering didn't work while trying to make turns. We called UHaul and they said they couldn't get to us for hours to fix the power steering, and we waited and they only replaced a belt, but that still didn't fix the power steering problem! At one stop at a UHaul center in ElPaso, I told the manager that I wish we had a different truck and he said that we could get another one but NEVER informed us that UHaul would pay to have my belongings transferred into another truck, which I found out they would pay this! Then in Pheonix, AZ, we stopped at another UHaul center with problems with the air conditioning and informed them of this but nothing was done. The whole trip was wrought with major problems which could have cost us loss of life or a horrific accident! Again, I will NEVER use UHaul, and hope others take heed to the horrific problems I had with using UHaul!!!…...

Uhaul is great. I always use them. Quick, easy to rent and very accessible.

everything we had fit in the uhaul. One thing I would suggest needs improvement. would be maybe a more comfortable seat in the driver side of the uhaul with arm rest. Other than that excellent.

Great truck with great storage room

THE CREW WAS AMAZING !! ON TIME & VERY FAST !!

uhaul customer service was outstanding but it was slow due to computer issues and equipment issues every person i spoke to, rented from and helped with my equipment were very kind and helpful

I would say for the money it cost us to move ourselves, all total, we could have hired a company to load and deliver us.

We were very happy with our UHAUL truck. We hauled boxes from our current home to a storage unit where we are moving.

No Issues with truck or equipment

Truck and equipment was ready to go and had no issue.

Professional and easy. My only suggestion is to get newer trucks -- which they are doing next year.

Would use U haul again

Thank you guys for excellent job

Excellent job!! Great guys!

Uhaul has good equipment and competitive pricing.

Very reliable company.

Excellent! Loved them! Will call again! Helped me so much! Thank you for allowing me to have something I could rely on during this stressful time. I honestly didn't know how I would get these things done until A&J Relocation Services showed for the job!

all has been said.....

U haul in Birmingham was great. Was disappointed that when I return my extra boxes the Hixon office would not take back my unused box.

All in all we are very satisfied with the service.

The came through with everything as promised.

very easy experience

The mover helper option worked well.

U haul on Telegraph Road in Woodbridge has an excellent staff. They were very helpful with our move!

Equipment wasn't there. They tried to send me to another location that was too far from me. They finally went to pick the truck up themselves. My pickup was at 9am and didn't get truck until 11. Was promised a 100 dollar credit, but only received $50. Will not use them again!!!!!!!

McPhearson uh ail truck was ready to go

Worked well and was able to return with no issues

NO MAJOR ISSUES WITH TRUCK

Great job well done!

Over all, the move went well… Thanks to the movers.

Terrible. I have rented from uHaul for over 20 years. I have never received such patched up, crap equipment. The drive which normally taked 4 hours took over 9. I lost money on waiting movers because I couldnt get there as scheduled and sat in a NO AC hot box in July. Not an apology, apethetic at best. Uhaul has declined.

There were some communication issues with the scheduling of the truck

Provided service as stated.

Would have liked if they had a larger truck available as we needed to make multiple trips and that cut down on the time we had the help

Courteous and very helpful at the pickup.

Great great job!!!!!

Great Job. I would use them again

I would recommend We Care Movers.

I would hire moving help again. I called last minute and Mike and Tony were able to come unload a 17 foot truck and go to my storage unit to put everything that didn't fit in my apt in there. They worked hard and did a good job.

Rented two U-Haul trucks within a month to complete my move. The first time, my truck order was incorrect and all over the place. This more recent time went much smoother. Customer service on location was good. Phone ordering system could use improvement. Truck was decent. Price and location worked well! Would use them again.

Moved sleeper couch; bed; 3 dressers; 3 chairs; trunk; ottoman; 20 boxes

U-Haul is always a great option

We had a blowout in Gallup, NM on the trailer hauling the car and we waited about two hours while they dispatched someone from Grants, NM. The uHaul service people were very nice and did follow up to make sure we were back on the road. We moved to Manteca, CA and were told we had to return the truck to Salida, CA. When we took the truck back, we went 50 miles more than what we were supposed to (we stopped in Kingman, AZ to sleep at a motel) but weren't charged. I would use uhaul again, next time I would get some added mileage for stopping at motels, etc.

U-Haul is a very good value. The 26' truck performed well, but was a little under powered while fully loaded and towing my car on a car hauler. Pick up and drop off were painless.