U-Haul® Reviews
At the last second the rental truck got switched from the 17 foot truck I reserved to a 26 foot truck 10 miles further away. The folks at the farther away rental center were able to set me up with a 17 foot truck for a shortened time window, but it was more aggravation and running around than I expected.
Had two helpers, George and Mike. They showed on time, walked in, looked around and started to work The only time they took a break or sat down was when we were traveling to the unload location. They were professional and polite. I hope to never have to move again but if I do I would definitely use HireAHelper and hope I get two workers like George and Mike
They were actually early which we were thankful for! The two gentleman were very nice and very fast. A little careless with our items, we lost a roller off of a file cabinet. Thankful my husband had done the taping and packing before they arrived. Other then that we were very pleased with the energy of the two gentlemen.
They upgraded me from my originally requested 17' truck to a 20' for no additional charge, so I had no problems fitting my household goods inside. The pick-up personnel were quite helpful in getting my car mounted on the dolly. When towing a car, the truck does struggle power-wise, particularly going up hills. The lack of cruise control does wear on longer trips. But for cargo space and price, I am satisfied.
The guys that showed (I apologize, I'm terrible with names) did an amazing job unloading my truck for me. I paid for two hours of work, they had it done in just over an hour. I don't mind paying that extra for the job they did. I couldn't have done it myself due to my back situation even if I wanted to. Thank you Big Biy Movers! We'll be moving again in a year or so, expect a phone call from me again for your help.