1-800-PACK-RAT® Reviews

Kirk/Sherry A

Saint Louis, MO
Wrote a review on 11/17/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Both drivers of the pods were friendly and professional.

Distance: 15 mi
Cost:
Per. Mile:
SqFt. Moved:

Mike B

Oberlin, OH
Wrote a review on 11/15/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Good price, and they delivered as promised.

Distance: 500 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Conner B

Falls Church, VA
Wrote a review on 11/15/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Easy drop off and pick up

Distance: 700 mi
Cost: $2,200
Per. Mile: $3.14
SqFt. Moved: 1,600

David O

Savoy, TX
Wrote a review on 11/14/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Driver was friendly and professional and did a great job.

Distance: 110 mi
Cost: $1,630
Per. Mile: $14.82
SqFt. Moved: 1,500

John L

Prescott Valley, AZ
Wrote a review on 11/13/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Good delivery and pick up on both end of our move from Denver Colorado to Prescott Valley AZ. Drivers were very professional.

Distance: 900 mi
Cost:
Per. Mile:
SqFt. Moved: 1,400

Karen B

Olathe, KS
Wrote a review on 11/9/2024
1-800-Pack-Rat Review
(2 out of 5 rating)

Packed poorly and damaged product

Distance: 2,200 mi
Cost: $9,000
Per. Mile: $4.09
SqFt. Moved: 2,188

Alan R

Saint Petersburg, FL
Wrote a review on 11/8/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Drop-off and pick-up as expected. Pod was just the right size.

Distance: 40 mi
Cost:
Per. Mile:
SqFt. Moved: 2,100

Suzanne R

Seaside Heights, NJ
Wrote a review on 11/7/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Fantastic and always on top of everything and super nice on the phone with all the details and questions I had.

Distance: 15 mi
Cost:
Per. Mile:
SqFt. Moved: 1,000

Tom N

Hampstead, NC
Wrote a review on 11/6/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Second time I've used them they were awesome

Distance: 3,000 mi
Cost: $6,000
Per. Mile: $2.00
SqFt. Moved:

Ed R

La Quinta, CA
Wrote a review on 11/4/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

The PackRat container service has been flawless so far! I got things booked, container arrived, pick up completed all as promised with no fuss and good communication along the way. I'm having them store the container while renovating our new place across country so I'll try to provide an additional review post-delivery.

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Judy C

Hampshire, IL
Wrote a review on 11/2/2024
1-800-Pack-Rat Review
(3 out of 5 rating)

The containers weren't delivered in the sequence that was scheduled which made it difficult. We were to have an extra person to move a safe, consequently we paid for an extra person that was not needed and then we short one man to move the safe. NOT GOOD

Distance: 2,500 mi
Cost: $1,000
Per. Mile: $0.40
SqFt. Moved: 2,800

George H

Saint Petersburg, FL
Wrote a review on 10/25/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Arrived in sufficient time for packers, even though llate in the evening.

Distance: 1 mi
Cost: $450
Per. Mile: $450
SqFt. Moved: 1,780

Debbie H

Venice, FL
Wrote a review on 10/24/2024
1-800-Pack-Rat Review
(1 out of 5 rating)

We were given a discount for all the issues, but would have preferred better service

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Michelle B

Mckinney, TX
Wrote a review on 10/20/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

So far so good. Our container is currently being stored for us until we find a house. We will know more when the container is delivered.

Distance: 950 mi
Cost: $3,000
Per. Mile: $3.16
SqFt. Moved: 1,800

Wayne S

Columbia, SC
Wrote a review on 10/19/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

They were easy to work with and accommodating to work with when we needed to acces our pod prior to delivery

Distance: 2,338 mi
Cost:
Per. Mile:
SqFt. Moved: 1,400

Mindy S

Glenpool, OK
Wrote a review on 10/19/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Very knowledgeable and understanding. Phillip the driver was amazing. Containers were perfect for our needs. Highly recommend

Distance: 40 mi
Cost: $300
Per. Mile: $7.50
SqFt. Moved:

Kevin K

Los Angeles, CA
Wrote a review on 10/18/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Everything arrived and no broken items!

Distance: 1,650 mi
Cost: $2,800
Per. Mile: $1.70
SqFt. Moved: 500

Lauren Alberti A

Fort Lauderdale, FL
Wrote a review on 10/18/2024
1-800-Pack-Rat Review
(2 out of 5 rating)

they were very pleasant however even after my supplying them with an actual list of my furniture they underestimated the number of necessary containers. the storage company brought it my attention. On the day of pick up I had to add another container with no ability to negotiate.

Distance: 1,100 mi
Cost: $9,200
Per. Mile: $8.36
SqFt. Moved: 2,500

Lisa C

Sarasota, FL
Wrote a review on 10/15/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

Great option for moving long distance or when you are not sure of the timing of the unloading. All went great except the initial delivery of the empty container arrived several days late and threw off my loading schedule.

Distance: 1,200 mi
Cost: $3,500
Per. Mile: $2.92
SqFt. Moved: 1,800

Heather W

Burlington, NC
Wrote a review on 10/7/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Wonderful company! I needed two more containers than originally reserved. The manager at the company was great, understanding, and accommodated my immediate need for the extra containers. Mike in scheduling was amazing, despite being short delivery drivers and a full schedule, he made sure to pick up the two full containers we had and delivered the two extra containers that same day. He was excellent with communication through the whole process! Definitely would recommend, this amazing company!

Distance:
Cost:
Per. Mile:
SqFt. Moved: 3,000

Ellen Z

Simpsonville, SC
Wrote a review on 10/5/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Kept in contact. Great pricing. Managed everything.

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Kay M

Bloomfield Hills, MI
Wrote a review on 10/3/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Too early to tell. The move isn't complete yet.

Distance: 770 mi
Cost: $2,300
Per. Mile: $2.99
SqFt. Moved: 1,500

Lydia W

Lakebay, WA
Wrote a review on 10/1/2024
1-800-Pack-Rat Review
(1 out of 5 rating)

Would never use them again. The driver called in sick on the day the container was to be delivered to the new residence and they have no backup driver. This set up a chain of events that were a huge issue for us. I would not recommend them.

Distance: 1,425 mi
Cost: $3,600
Per. Mile: $2.53
SqFt. Moved: 1,025

Robert H

Okahumpka, FL
Wrote a review on 9/28/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

Had some delay issues but got it all worked out

Distance: 2,300 mi
Cost: $12,500
Per. Mile: $5.43
SqFt. Moved: 1,800

Patrick S

Jacksonville, FL
Wrote a review on 9/23/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Excellent customer service and very responsive.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Debra R

East Rochester, NY
Wrote a review on 9/23/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Awesome customer service and communication every step of the way.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Carlos M

Buckeye, AZ
Wrote a review on 9/22/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Great moving unit for the 8ft. It looked brand new. I suggest updating the 16ft unit. The one I used showed a lot of wear and tear. Some holes could be seen at the bottom.

Distance: 2,600 mi
Cost: $7,500
Per. Mile: $2.88
SqFt. Moved: 2,200

Ursula P

Austin, TX
Wrote a review on 9/21/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

We've used 1-800-Pack_Rat twice now and have been happy with them. They were great about sending me a bigger container when I needed one.

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Nicole S

Oak Creek, WI
Wrote a review on 9/21/2024
1-800-Pack-Rat Review
(1 out of 5 rating)

Where do I start...problems from day 1. Save yourself some trouble and spend a bit more to get a better moving company.

Distance: 1,300 mi
Cost: $4,000
Per. Mile: $3.08
SqFt. Moved: 1,000

Mary G

Saint Paul, MN
Wrote a review on 9/20/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Worked with them a couple of times... You can depend on them.

Distance:
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Wayne G

The Villages, FL
Wrote a review on 9/16/2024
1-800-Pack-Rat Review
(3 out of 5 rating)

Truck arrived 40 minutes late on a window of 8:00AM to Noon. Would have appreciated a call from anyone that the container would not be on time. My loaders, Family Movers, were on time. The container had two large rips in the metal side wall. I taped them with aluminum duct tape to seal the splits.

Distance: 1,400 mi
Cost: $5,000
Per. Mile: $3.57
SqFt. Moved: 1,800

Michel R

Farmington, CT
Wrote a review on 9/16/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

So far they have just dropped off the pod, but it came on time and as described, the driver was also very nice to deal with and excellent communication.

Distance: 1,100 mi
Cost: $2,900
Per. Mile: $2.64
SqFt. Moved: 1,500

Brandon T

Philadelphia, PA
Wrote a review on 9/12/2024
1-800-Pack-Rat Review
(3 out of 5 rating)

Difficulty with scheduling exact times. Provided arrival windows and allowed for requested times, but otherwise made it difficult to plan and schedule while still having a work schedule.

Distance: 2,000 mi
Cost: $4,500
Per. Mile: $2.25
SqFt. Moved: 1,000

Sandy T

Zimmerman, MN
Wrote a review on 9/6/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

I would use them again

Distance: 40 mi
Cost: $300
Per. Mile: $7.50
SqFt. Moved: 800

Rebeca P

Columbus, OH
Wrote a review on 9/3/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Very helpful and communicated all aspects of the move well

Distance:
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Per. Mile:
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Nancy K

Westland, MI
Wrote a review on 9/2/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Trailer clean, dropped off when they said and also picked up when they said. Have not finished with them at this time. We chose this company with a friend recommendation It won't let me advise that the 4700 was for TWO containers not one

Distance: 1,250 mi
Cost: $4,700
Per. Mile: $3.76
SqFt. Moved: 1,100

Dale P

Mesa, AZ
Wrote a review on 9/1/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

Late getting my Pod to me and late picking it up. was all done in the same day as specified but had to call to verify it was still coming.

Distance: 2,000 mi
Cost: $3,800
Per. Mile: $1.90
SqFt. Moved: 1,412

Charles F

Santa Fe, NM
Wrote a review on 9/1/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

Completed all jobs as described.

Distance: 600 mi
Cost: $5,000
Per. Mile: $8.33
SqFt. Moved:

Josh R

Mission Viejo, CA
Wrote a review on 8/28/2024
1-800-Pack-Rat Review
(1 out of 5 rating)

Misleading to dishonest quotes and delivery times, and then not getting our things for the better part of a month. We were supposed to have a 7 day delivery from pick up to drop off which they said when reserving, but knew full well that it wasn't possible to do because they work business days only. Our 13 days then turned to 23 days. Daily calls to find our things, had to pay for moving help twice because they delivered our things separately and not together like they said they'd be. Incurring unexpected expenses because or things did not show up when expected. I would NOT RECOMMEND.

Distance: 1,000 mi
Cost: $5,700
Per. Mile: $5.70
SqFt. Moved: 2,200

Miguel S

Oak Creek, WI
Wrote a review on 8/28/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Very responsive, good help support, I highly recommended.

Distance: 774 mi
Cost: $2,400
Per. Mile: $3.10
SqFt. Moved: 2,800

Tony K

Sandy, UT
Wrote a review on 8/28/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Excellent communication for scheduling and timely pickup - dont have container yet after pack out, but I expect them to be good

Distance: 720 mi
Cost: $2,400
Per. Mile: $3.33
SqFt. Moved: 2,200

LaVerne S

Citrus Heights, CA
Wrote a review on 8/27/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Delivery and Pick up were on time and efficient.

Distance: 10 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Mike G

Coram, NY
Wrote a review on 8/26/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

On Time with the container

Distance: 650 mi
Cost: $3,300
Per. Mile: $5.08
SqFt. Moved: 1,000

Raphael J

Homestead, FL
Wrote a review on 8/23/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

They beat the competitor's price.

Distance:
Cost: $3,000
Per. Mile:
SqFt. Moved: 1,848

Dawn H

Las Vegas, NV
Wrote a review on 8/23/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Container arrived within a reasonable time frame and was placed exactly where I wanted it, where it would be convenient for our loaders to fill it up.

Distance: 1,200 mi
Cost: $5,500
Per. Mile: $4.58
SqFt. Moved: 1,950

Leslie W

Youngsville, NC
Wrote a review on 8/19/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

This1 move is the second time we have used Pack Rat containers for our move. Scheduling the containers was easy and the process was very thorough. I had the phone extension of the person I worked with to assure contact with one person throughout the process. Delivery of the containers took more time than we anticipated. Only one container could be dropped off at a time so we waited over 7 hours to have all of them delivered to our home. Thankfully, we had not planned to pack them on the same day.

Distance: 630 mi
Cost: $5,900
Per. Mile: $9.37
SqFt. Moved: 2,500

Stephanie C

Boulder, CO
Wrote a review on 8/19/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

The front end was great - Virginia Beach, VA. The Colorado end needs a bit of work on being better communicators. One call an hour before is not sufficient. Workers were nice.

Distance: 1,700 mi
Cost: $1,700
Per. Mile: $1.00
SqFt. Moved: 200

Roger J

Lillington, NC
Wrote a review on 8/19/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Spot on, great service. 4 months rental and storage, plus transportation for 3 large PODs from FL to NC right around 10k

Distance: 1,000 mi
Cost: $10,000
Per. Mile: $10.00
SqFt. Moved: 2,800
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