1-800-PACK-RAT® Reviews

Boyd M

Goodyear, AZ
Wrote a review on 2/17/2024
1-800-Pack-Rat Review
(4 out of 5 rating)

On time and did what they said they would do.

Distance: 2,050 mi
Cost: $4,000
Per. Mile: $1.95
SqFt. Moved: 2,200

David T

Henderson, NV
Wrote a review on 2/16/2024
1-800-Pack-Rat Review
(3 out of 5 rating)

delayed my move on both pickup and delivery because the don't work certain days , i.e. Wednesday in Vegas.

Distance: 250 mi
Cost: $4,000
Per. Mile: $16.00
SqFt. Moved: 2,500

Caryl V

Beaumont, CA
Wrote a review on 2/15/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Packrat Drivers are awesome!

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Doug R

Franklin, IN
Wrote a review on 2/10/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Not only received great service when booking the order, but perfect on time deliveries and pick ups of the containers. Great pricing when compared to other services.

Distance: 1,800 mi
Cost: $8,600
Per. Mile: $4.78
SqFt. Moved: 1,610

Jeff & Betty B

Cape Coral, FL
Wrote a review on 2/8/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Phone contacts were real good. Details covered well. They adjusted for my changes. I added a POD to the order. The 12 foot container was not available.

Distance: 1,300 mi
Cost: $6,000
Per. Mile: $4.62
SqFt. Moved: 2,000

Wendy C

Phoenix, AZ
Wrote a review on 2/1/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Very helpful and professional. Always willing to help whenever we had questions.

Distance: 40 mi
Cost:
Per. Mile:
SqFt. Moved: 1,900

Lillie H

Summerton, SC
Wrote a review on 1/31/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

My furniture was delivered to my address from Miami, Florida without any broken items. The driver was very professional upon delivery of the POD.

Distance: 548 mi
Cost: $3,500
Per. Mile: $6.39
SqFt. Moved: 1,300

Susan T

Mantua, NJ
Wrote a review on 1/29/2024
1-800-Pack-Rat Review
(2 out of 5 rating)

My furniture is scratched up, box spring and lamp shade ripped, boxes crushed

Distance: 752 mi
Cost: $4,000
Per. Mile: $5.32
SqFt. Moved: 1,000

Thomas C

Goodyear, AZ
Wrote a review on 1/29/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Their driver was very professional and put the container within inches of where I wanted it. I would happily use their services again.

Distance: 2,000 mi
Cost: $4,000
Per. Mile: $2.00
SqFt. Moved: 400

Joe P

Longs, SC
Wrote a review on 1/16/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

the whole process was very professional. Great communication through the whole process.

Distance: 600 mi
Cost: $3,900
Per. Mile: $6.50
SqFt. Moved: 2,200

Susan T

Buford, GA
Wrote a review on 1/15/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

For the first part of my journey, they went above and beyond!

Distance: 713 mi
Cost: $4,000
Per. Mile: $5.61
SqFt. Moved: 1,200

Wes P

Campbell, CA
Wrote a review on 1/8/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Customer service was fantastic and super helpful. They delivered a POD to my doorstep within 48 hours. Their drivers were very nice and communicative as well!

Distance: 3,000 mi
Cost: $5,900
Per. Mile: $1.97
SqFt. Moved: 800

Susan S

Greenwood, SC
Wrote a review on 1/8/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

They made this out of state move seamless and exceptional.

Distance: 500 mi
Cost: $4,000
Per. Mile: $8.00
SqFt. Moved: 1,900

Michael G

Maitland, FL
Wrote a review on 1/8/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Everything described is what I received.

Distance: 1,600 mi
Cost: $4,000
Per. Mile: $2.50
SqFt. Moved: 2,100

Norbert M

Trinity, TX
Wrote a review on 1/6/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Called ahead of time for the drop off and the pick up afterwards. Container was clean, the person who delivered and the person who picked up were personable, friendly, etc.

Distance: 85 mi
Cost: $562
Per. Mile: $6.61
SqFt. Moved: 2,300

Antje F

Salt Lake City, UT
Wrote a review on 1/1/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

This is my second move with 1-800-Pack-Rat and I highly recommend it. It was easy to schedule, easy to get helpers for the move, great customer support.

Distance: 750 mi
Cost: $10,000
Per. Mile: $13.33
SqFt. Moved: 1,100

Thomas C

Tucson, AZ
Wrote a review on 1/1/2024
1-800-Pack-Rat Review
(5 out of 5 rating)

Excellent local service in booking, delivery and pick-up. Clean Helpful, efficient, and conscientious drivers. We highly recommend this company.

Distance: 15 mi
Cost: $800
Per. Mile: $53.33
SqFt. Moved: 2,870

Maxine T

Maricopa, AZ
Wrote a review on 12/26/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

on time, courteous, and responsive

Distance: 1,000 mi
Cost: $6,000
Per. Mile: $6.00
SqFt. Moved: 2,000

Kim/ Carmen D

Brookeville, MD
Wrote a review on 12/21/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Our pods arrived on time and the driver was very courteous.

Distance: 1 mi
Cost: $1,500
Per. Mile: $1,500
SqFt. Moved: 1,500

Monica B

Arvada, CO
Wrote a review on 12/21/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Transport to final destination has yet to take place - we will be able to leave a review sometime in January.

Distance: 1,000 mi
Cost: $5,800
Per. Mile: $5.80
SqFt. Moved: 3,200

Monika B

Arvada, CO
Wrote a review on 12/21/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

On time, even on short notice, competent drivers, and as soon as we have the experience of the transport to the new home, we will be able to make a full review. Pricing was also competitive so far.

Distance: 1,000 mi
Cost: $5,800
Per. Mile: $5.80
SqFt. Moved: 3,200

Zane S

Seal Beach, CA
Wrote a review on 12/20/2023
1-800-Pack-Rat Review
(4 out of 5 rating)

The container was a mess. I taped the joints where the siding joined the frame to keep tiny livestock out. I was only partly successful. I sealed the door with duct tape also,because the seals were not working and I had water intrusion before I had the container loaded. Not a great experience with Pack-Rat

Distance: 2,500 mi
Cost: $5,000
Per. Mile: $2.00
SqFt. Moved: 1,000

William Judith S

San Francisco, CA
Wrote a review on 12/20/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Perfect size, good condition, always called ahead.

Distance: 2,909 mi
Cost: $1,000
Per. Mile: $0.34
SqFt. Moved: 1,200

Gloria A

Rockwall, TX
Wrote a review on 12/19/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

The delivery driver was incredible and highly skilled..... on its way to Florida!

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Judy A

Mount Laurel, NJ
Wrote a review on 12/15/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

efficient and professional

Distance: 15 mi
Cost: $600
Per. Mile: $40.00
SqFt. Moved: 1,100

David T

Waleska, GA
Wrote a review on 12/4/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Excellent. On time and precisely set box where i wanted it.

Distance: 600 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Susan D

Tucson, AZ
Wrote a review on 12/3/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

I highly recommend 1-800-Packrat.com. I was able to fit my entire 2 bedroom Townhome into the 16ft Container ( I hired movers from Hire-A-Helper to Pack everything in). Then Packrat.com moved my Container to AZ and stored it in a climate controlled warehouse for 6months until I could move and find a new home.... Now I am here; surrounded by all my lovely things. 1-800-Packrat.com made it so easy, and affordable. Thankyou.

Distance: 500 mi
Cost:
Per. Mile:
SqFt. Moved: 1,000

Dale S

Sandia Park, NM
Wrote a review on 12/2/2023
1-800-Pack-Rat Review
(4 out of 5 rating)

only issue is they were hard to get in touch with to get status during the transport . everything else went as planned and very smoothlly.

Distance: 1,550 mi
Cost: $15,000
Per. Mile: $9.68
SqFt. Moved: 2,000

Richard J

Fort Myers, FL
Wrote a review on 11/30/2023
1-800-Pack-Rat Review
(3 out of 5 rating)

They should change the 2 minute hold to 20 minute hold.

Distance: 1,800 mi
Cost: $4,500
Per. Mile: $2.50
SqFt. Moved: 2,800

Doug W

Westport, CT
Wrote a review on 11/17/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

We've used Packrat 8 times and would use them again.

Distance: 265 mi
Cost: $3,900
Per. Mile: $14.72
SqFt. Moved: 1,400

John C

Tempe, AZ
Wrote a review on 11/11/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Everything went as planned.

Distance: 105 mi
Cost: $2,100
Per. Mile: $20.00
SqFt. Moved: 1,715

Chris G

Leander, TX
Wrote a review on 11/6/2023
1-800-Pack-Rat Review
(4 out of 5 rating)

They did a good job.

Distance: 2,071 mi
Cost: $7,000
Per. Mile: $3.38
SqFt. Moved: 2,200

Lee C

Carmel, IN
Wrote a review on 11/4/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

no company could be more pleasant to work with, great employees, like new containers, secure containers, on-time!

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Charles W

Saint Paul, MN
Wrote a review on 10/28/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

A great moving experience from North Carolina to Minnesota.

Distance: 980 mi
Cost: $3,500
Per. Mile: $3.57
SqFt. Moved: 1,650

Alice D

Pensacola, FL
Wrote a review on 10/26/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

I'd recommend 800-Pack-Rat. I liked the flexibility of having more time to pack items, and pickup and dropoff went as scheduled with no problems.

Distance: 2,500 mi
Cost: $9,000
Per. Mile: $3.60
SqFt. Moved: 2,400

Edward P

Wimauma, FL
Wrote a review on 10/25/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Outstanding job getting our personal goods from florida to Georgia

Distance: 575 mi
Cost: $5,000
Per. Mile: $8.70
SqFt. Moved: 2,200

Marci M

Fishersville, VA
Wrote a review on 10/25/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Great communication and efficient, everyting inside of container for 6 months was exactly as placed in container, in good shape, no mold, no bugs, etc.

Distance:
Cost:
Per. Mile:
SqFt. Moved: 1,350

Kristin H

Summerfield, FL
Wrote a review on 10/21/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

They took care of my cross-country moving needs. They even beat the other competitor's price that I was quoted by over $500. My unit arrived on time at each location and nothing was damaged in the transport or delivery of my items.

Distance: 1,000 mi
Cost: $2,900
Per. Mile: $2.90
SqFt. Moved: 1,500

Jean H

Harrah, OK
Wrote a review on 10/17/2023
1-800-Pack-Rat Review
(3 out of 5 rating)

cost was too high. 3 years ago, the same trip was $2,000 - - now it is almost triple in 3 years!!

Distance: 1,400 mi
Cost: $4,800
Per. Mile: $3.43
SqFt. Moved: 1,700

Alice D

Pensacola, FL
Wrote a review on 10/16/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Very good job, containers arrived on time and items were in good condition.

Distance: 2,100 mi
Cost: $9,000
Per. Mile: $4.29
SqFt. Moved: 2,400

Sandra P

Rossville, TN
Wrote a review on 10/15/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Pack-Rat scheduled my entire move including recommending the wonderful Mover’s on both sides of my move. I did have an incident on the move from side with one of my containers being defective. Pack-Rat had a supervisor step in and she handled the situation with the professionalism you would expect from such a reputable company. I would not hesitate to recommend Pack-Rat for your self move container needs. Sandra P. Davie, FL to Rossville, TN move

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Richard S

Calabash, NC
Wrote a review on 10/12/2023
1-800-Pack-Rat Review
(4 out of 5 rating)

I would have given pack-rat a 5 but they couldn't pick up the container on the scheduled day so the container was in my driveway an extra day. Otherwise it was great.

Distance: 600 mi
Cost: $3,600
Per. Mile: $6.00
SqFt. Moved: 1,300

Maria D

Roseville, CA
Wrote a review on 10/9/2023
1-800-Pack-Rat Review
(2 out of 5 rating)

When the container arrived, I open the door, and I was in shock because the container was dirty, dirty. It had animal hair like cows or other animal was kept there. I didn't't have time to call, for another container so I had to clean and disinfected. Complete disgusting. I call the company to complain and the said just sorry! I was expecting a second container and they promise that this container will be clean. Wrong! the second container was a dirty, as the first one. Very disappointed with this company.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved: 1,600

Maria D

Roseville, CA
Wrote a review on 10/9/2023
1-800-Pack-Rat Review
(3 out of 5 rating)

When the container arrived, I open the door, and I was in shock because the container was dirty, dirty. It had animal hair like cows or other animal was kept there. I didn't't have time to call, for another container so I had to clean and disinfected. Complete disgusting. I call the company to complain and the said just sorry! I was expecting a second container and they promise that this container will be clean. Wrong! the second container was a dirty, as the first one. Very disappointed with this company.

Distance: 400 mi
Cost:
Per. Mile:
SqFt. Moved: 1,600

Mary & Kerry M

Southbury, CT
Wrote a review on 10/6/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Great experience. Drivers were prompt and friendly and polite.

Distance: 1,500 mi
Cost: $2,700
Per. Mile: $1.80
SqFt. Moved: 1,300

James N

New Orleans, LA
Wrote a review on 10/4/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

The Pack Rat was delivered when promised and in good shape.

Distance: 1,200 mi
Cost: $2,000
Per. Mile: $1.67
SqFt. Moved: 1,200

Lauren K

Costa Mesa, CA
Wrote a review on 10/3/2023
1-800-Pack-Rat Review
(5 out of 5 rating)

Container was delivered on time as promised.

Distance: 2,360 mi
Cost: $4,250
Per. Mile: $1.80
SqFt. Moved: 1,000

Lisa L

Utica, MI
Wrote a review on 10/3/2023
1-800-Pack-Rat Review
(1 out of 5 rating)

If I could give 1-800-PackRat less then one star I would. I am currently in the process of moving my 80-year-old mother from her apartment in MI to my home in AZ. I'm handling all the moving details because it is more than my mother can handle. To start, PackRat didn't deliver the container on the day it was scheduled to be delivered and then didn't pick up the fully loaded container on the day it was scheduled to be picked up. To be clear, they never called to let us know that there were any scheduling issues for delivery or pickup. I had to call them to find out what was going on. Each time I called them regarding their missed delivery and pickup times, they claimed their truck broke down or that they could not get in touch with their facility in MI that was responsible for container transportation. After arguing and explaining that the unit was sitting in the parking lot of an apartment community and we were no longer on the premises to monitor the unit they rescheduled the unit for pickup 5 days later without consulting us. After more arguments regarding their poor communication and service, they picked up our unit and belongings one day after the originally scheduled pick-up date, then charged me extra for all THEIR screw-ups and change. They labeled the additional charges as "same-day" and "guaranteed scheduled pickup and deliveries." They also charged me $15.01 for a lock that was supposed to be included with the rental, and one I didn't need because we had our own. Originally, my cost was supposed to be $3,100.00, but after adding miscellaneous fees, fuel subsidies, and repositioning fees (whatever that is), they charged my card over $3,914.00, immediately after picking up the unit! I tried to dispute the charges with one of the many agents in their call center, however, they have possession of all of my mother's stuff and they know there is nothing I can do but pay the extra charges. They refused to refund any of the extra charges. Never use 1-800-PackRat!!!!!

Distance: 1,700 mi
Cost: $3,914
Per. Mile: $2.30
SqFt. Moved: 400
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