WOW!! This is the only way to move! would recommend this company to anyone who is moving.

on time for delivery and pickup

PODS container use is not for everyone. Teaneck NJ demanded that it be put in the driveway or the lawn. In Austin TX, the gated community parked the container over 200 yards away from our apartment.

Accomodating and very helpful in delivering the needed pods. Delivery and pickup of pods were on time.

I would happily use PODS again over other moving services. They do their best to meet your schedule, working with short schedules. Tracking online could be better, but visibility is given for major progress markers at least. Quality of packing is up to you and jostling / vibration seems on par or better than what I would expect driving a moving truck over the same distance.

Good luck getting the timing right on your POD. They email you the time frame the night before, when everything is closed and then say its too late to change/modify the delivery/pickup time. I wouldn't have cared, had the person who booked my POD at the company not lied to me and told me that they'd be picking it up last time frame of the day. We barely were able to get everything moved in before they came to pick it up, about 6 hours before the original time frame given when I booked it. Use anyone else if you value your sanity.

Driver was friendly, on-time and highly skilled.

Everything went as described in contract. Happy with pod service on pick up and delivery of pod.

Driver and office kept me informed, were professional and courteous. Arrived timely and matter of factly did both drop off and pick up. Explained everything.

Delivered cross country and their customer service is very good. One caution - it is up to you to follow up to see if your container has been delivered to your city. They do not do this. All in all a great experience and I would recommend highly.

Did this transportation option work well for the size and distance of your move? Yes What was the condition of the truck, trailer, or container? Like new How was their customer service during booking, pick-up, and drop off? Excellent, every appointment occurred on time and as scheduled Why did you end up choosing this company? Friend Would you use them again? Yes

They were Efficient, and when a Problem arose, they handled it satisfactorily.

PODS worked well for us when we moved to Gig Harbor 10 years ago, which is why I called on them again. But this time the POD did not fit my property as well (foliage grew). More importantly, my order was mismanaged: the POD was not picked up when I ordered it, and my buyer had to reschedule her move-in. Contacting PODS about the bungled pickup was very difficult, as my conversations with PODS were cut off twice when I was placed on hold (my order was mistakenly cancelled). Although the trailer itself was fine and my furnishings arrived without damage, I would not use PODS again.

I would definitely recommend pods

PODS was very efficient.

The POD arrived on time and was taken on time. The wait time for customer service on the telephone was way too long on Saturday June 30.2018. Maybe this was due to the Holiday Weekend,but moving is stressful and time is precious.

terrible. they delayed my transport an extra 2 weeks without telling me

A better company cannot possible exist, with this unique system they are the tops. Long live the Pod-People, the Podzilla and its PODS!

I moved into temporary house for a couple of months. I am having a home built. So I am using Pods for storage. I am not sure of new location as of yet. So the following questions I can not honestly rate. The young guys they sent were very polite and very good at what they did. Yes I would hire them again no questions asked... Two thumbs up. Great job..

PODS was good but could have been great if they spent a little more time explaining the process.

very professional and accomodating

Plenty of space in the 16 foot pod and you can't beat the convenience! We will definitely be using pods again for interstate moves!

Already reviewed on PODS

everything in perfect condition

great. The delievry man Gary was helpful and on time. He showed me how to best load the container and showed me how to properly lock the door and handle. He was very patient and helpful.

Couldn’t be happier so far. Have moved across country twice with horror stories no on wants to hear. So far, this has been flawless. Your pod goes from point a to point b or c but stays in the container. No transfer or way to have items lost - yes twice with national corporate approved van lines. Highly recommend this as an alternative.

the pod itself was decent, the guy who delivered it was great, but the employees I get on the customer service line leave something to be desired. Always make me feel like I am bothering them with my business.

The PODS company is the best. Completely transparent in all aspects of the process. Customer service people are uniformly excellent. Driver has been wonderful, he could park a POD on a dime! Excellent service all around.

Very good customer service, except the size pod I needed was not available, ending up with something much larger. Container in average condition with some damage which had been partially fixed, but did not impact my belongings. I would use them again.

Very easy to work with and arrange delivery.

Excellent and convenient. Would recommend and use again.

arrived on the day within the time frame for both drop off and pick up. Both drivers very courteous.

I have used both PODS and Pack-Rat. Both companies are very professional but the PODs container I received was newer and for me easier to pack then the Pack-Rat mostly the way the doors opened.

Pleasant people to speak to, very pleasant drivers, but somehow they opened 2 accounts, major confusion!

Great service. Pack it and then have them deliver it! What more can you ask if not using a full service mover?

I know it’s the busy season, but I really wish they were a bit more flexible with options for delivery.

My only gripe was that when I called to have the empty containers picked up early they only scheduled to have one of he two containers picked up and the other sat empty for an additional 3 days in my driveway.around

PODS has horrible Customer Service. I called to schedule pick-up of the POD after it was emptied and was advised it was scheduled. They never came to pick the POD up. I called back and spoke to a very rude manager who began to argue with me saying I didn't schedule the pick-up. The manager also threatened to disconnect the call! We've paid PODS thousands of dollars (long-term storage, multiple moves, etc). I'm not providing all of the details in order to keep this review brief. However, I will never use their services again after the horrible Customer Service provided. PODS please train your managers to offer the customer an apology when YOU mess up!

I have used this method before it's very convenient

They guy that came to pick up the POD did an amazing job loading it when it was ready.

Very good experience.

Customer service was uneven. Mistakes made become very expensive. Otherwise, a convenient way to move.

The Pod was delayed 2 days in transit, but the drivers loading and unloading my Pod were extremely nice and friendly. My Pod arrived with a huge dent in the front and the driver made sure that he noted the issue so that I wouldn't be charged. Overall a really good experience.

I liked the concept of the PODS but felt that the representative that helped me decide what size and how many did not adequately give me the best advice. I could not get everything on the PODS. I had a 16ft and a 7ft. I could have easily had 2- 16 ft.

Delayed unloading my POD by 2 weeks. Did not have enough worker for the busy time of the year.

The PODS move was excellent. From scheduling the POD, delivery, pickup and redelivery and pickup at our new location. Everyone was very helpful. The customer service reps walked us through every step. The process was flawless.

We have used PODS for two moves (a year apart). The second time was a much better experience because I knew the way things worked a little better. Customer service on the phone was very good. The 16 foot container was the right size for our goods from a 2 bedroom townhome. The POD was in good condition. I wish that the interior walls of the containers were smooth instead of having the exposed support boards sticking out from the sides. They make loading large furniture in a way so that it does not get damaged/dented by the boards very challenging. Overall, their customer service was very good with this move. We moved across country and had minimal damage to furniture with this move due to shifting contents. The drivers that deliver/pick up the PODS are overall amazing, very skilled guys. We would use PODS again.

Good communication, on time for each step.