PODS® Reviews
Great unit delivered. The driver was on time and was such a fabulous driver. He place the pod with ease. I love that PODS will deliver the container so that I will not have to drive a truck and trailer my car. They made my move so easy for me. $I am very please with my experience with PODS. I would recommend this company to my family and friends.
PODS costumer service and drivers were great to work with. I needed to make several changes to our order from the beginning to the end and each time I felt I was heard and they responded with respect and kindness. The drivers were pleasant and called each time they were a half hour or so out from our location. This was the first time we used PODS. Our move was a long distance one with picking up, storage, and delivery. We had heard good things about PODS and decided to use them for ourselves. I am hoping this is our final move, but if not, I would consider them again.
Eric B. delivered the second of my two PODS on Sept. 17. I live on a dirt road with a narrow driveway. Eric backed up a huge truck so carefully, worked hard to protect my rose bushes, trees and fence. And dropped the POD within a few inches of the rope marker I left. And, he gave us a thorough explanation of the container. He cleans all the containers he delivers and our was spotless. I asked PODs to send him to pick it up. Definitely would refer him to others. He was a pleasure to work with
PODs got the job done. I did have several broken things, but I knew this would happen because it's a huge move across country. I wasn't super impressed with the way my stuff was strewn about when it got here, but I'm not totally unsatisfied. Pretty average experience. I got most of my things. The end.
Everyone I have had contact with at PODS was Great (the people on the phone and the people who moved the container --both in Ohio and in Florida) !!! The container was very clean, and the people arrived exactly on time !!! I had my things in storage 3 months. All of my things arrived at my new home in excellent condition !!!
I had to order a second POD at the last minute - the service agents there assured me that one large POD would be sufficient, but it wasn't even close. They were able to get a second, smaller POD out to me the next day, so crisis averted. The drop off men were extremely helpful in placing the extra POD.
I was not happy with the delivery. to my home. The POD was shook and crooked as it was put down and things were dislodged and luckily nothing was broken. Also the machine was leaking and dripped oil all over my driveway. I did call and they sent a maintenance man out and he used a power washer and degreaser butt it did not clean it all. Now the POD is still sitting in my driveway til Saturday because they said I was not on the calendar for pickup. I set the whole process u from start to finish several months ago and it was scheduled for pickup on September 12th. So someone, not me, messed up.
These guys bent over backwards to get another POD to me when the first two ended up not being enough. They stayed in constant contact, always letting me know what was going on and when they would arrive. The PODzilla drivers really know their stuff. The other questions in this survey are estimates since the PODs are still in storage and have not moved yet.
The PODS showed up on time and the driver was very courteous and pleasant to work with for the delivery. After we packed the PODs, they were picked up on time - we were not present. The delivery to our new home was perfect with the driver helping and giving us pointers for setting them up to unload. He did an outstanding job of placing the PODs and was very careful to not damage property of structures. I would definitely recommend PODs to anyone plannign a move.
I got a 16 ft Pod for the move which was the perfect size. They dropped it off on the right date. Pod was very clean inside. We chose this option since we were moving our mother across state and needed a place to store her furniture until we found her a place. It was so easy to call them up, schedule the drop off of Pod and pick up. This was definitely the way to go. Only issue was delay in the ability to take pod out of storage and schedule drop off and pick up. This was pretty much due to being around Labor Day and people moving before school starting. Besides that, happy with the professional and courteous assistance from Pod folks.
