PODS® Reviews
Using PODS was a very positive experience. However, one caveat: if you're not sure about which container size to use, I would recommend going larger, since estimating cubic feet for what I was moving was confusing. Also, it may impact the cost of moving long distance, so you should ask them if there is additional cost depending on the size of the container. Otherwise, it was the easiest move I've ever made!
I can't get over how simple this process was! I can't imagine why anyone would use unreliable, sneaky moving companies (had a horrible experience with multiple ones where they show up, raise the price, and you have to get out so you're at their mercy- is this common practice?!?!) PODS was so convenient, on my timeline, inexpensive and the reps were so easy to talk to. I also discovered how flexible they can be when I needed a faster pickup of my empty container and I wasn't even home!
The pods arrived on time as scheduled but when we attempted to change the pick up date we had to call back 3 times because they somehow ended up not making the correct change. Instead we almost got 2 extra pods delivered, then the 2nd call changed the pick up date to a wrong date. On the 3rd call they seem to have the correct information. Hopefully since we are still using them and hope our instructions are finally understood.
Wonderful service during a difficult moving situation with frequently changing dates and periods of storage. Pods were clean, great preservation of a large house's contents in 3 Pods (6 months to 3 months storage for individual pods) transportation over 1500 miles. This company has the best customer service we have ever had the pleasure of working with. Friendly, clear, helpful, efficient, always available to make changes, etc. Cannot get better! We will absolutely use their services again. PODS's broader services in advice, and in providing choices of local companies for the auxiliary services were very much appreciated
I used PODS because of the cost compared to regular cross-country movers. The drivers that droped off/picked up the POD at both locations were great. On time and very helpful if placing the POD the way my HOA required. PODS also stored my container for about 2-3 weeks until I was ready for delivery. I'd use this type of mover again and will recommend it to anyone I know that's moving.
