PODS® Reviews
Pods company was super easy to work with. Every time I called they took their time with me on the phone and were very pleasant to work with. They helped coordinate a long distance move for me and were very knowledgeable about the whole process. They called and emailed confirmation of everything which was very helpful during a busy move. POD was delivered and picked up in the time frame given to me and the drivers were all friendly. I would definitely use this company again.
Everything very good and convent. Only problem we had was on delivery of full container. Because of slight incline of driveway, heavy container, degree of turn in drive for final placement and inexperienced driver who lost control of POD hydronic delivery system, we ended up with damage to garage front and roof. Driver reported it on site but no one from POD has contacted us. It’s been 5 days and still no call from PODS. I had to contact them. I still have no detail on what the process will be to get the damage cost settled.
PODS arrived right at the times confirmed the evening before. (If you think you will need to put one in the street I'd recommend contacting your City beforehand. We did put one in the street and I had to go to downtown Long Beach for a permit--but it still worked better than putting two PODS in the driveway.) Drivers confirmed as the got near and also confirmed when they picked up and moved PODS to storage. Very happy so far with our move and decision to use PODS .
My POD was delivered on time, I could keep it for as long as needed, it was picked up and transported efficiently even though I had to change dates a couple of times. PODS is a very easy company for moving halfway across the country like I did. They give estimates upfront so you know the cost of your move, plus they recommended helpers to assist with your moving needs.