The worst experience I could imagine. I hope eventually someone at PODS in a leadership position hears about the horrible customer experience I've had with their company.

timely and efficient

would highly recommend pods for storage and movemasters for moving

The PODS option made our cross-country move easy and I loved the super easy delivery process. This isn't the most cost-effective way to move, but we chose it for option of storage while we found our new home.

Very helpful in helping choose an appropriate size, easy booking, great communication as to drop off and pick up. Clean container and reasonable price.

So far so good - the container is in transit. They showed up both times within the correct time windows, and they were fast and courteous.

PODS worked great for our move. Everything was on time from pickup to drop off. We never had any issues with scheduling. The drivers were all very courteous and helpful. This is the only way I would do a long distance move. We always knew where our belongings were and they arrived safely.

They handled the complicated logistics very well considering that the delivery address/dates changed.

Very pleased with this first time experience.

Pods customer service was excellent and their delivery people were very nice. I don't have a single complaint about working with the company.

This was a great solution to storing my life for four months between houses.

The price is worth the convenience. I stored items for a few years and every single item was intact and barely jossled. Packing out of one location, storing, and delivering to another is worth every penny over a storage unit!

Really good about changing the delivery date on short notice, and they picked up quickly. Driver was very careful not to damage lawn or sprinklers in a tight space.

Excellent customer service with professional phone service and willing to assist and go above and beyond from the first call.

There were ants in the pod, which got into our boxes and ended up bringing them into our new house. Ugh! Other than that, I think it is a less stressful way to move.

Pricey but nice to be at ground level vs. a ramp.

Helped us store/move 5 PODS over a 6 months period of time over 1700 miles cross country. Had nothing broken. Amazing company!

On time and no damages.

Timely, professional, customer oriented, reasonably priced.

PODS damaged our house when they sent the first POD and it was not pleasant trying to work with them to get this fixed.

Delivered on time. They pick it up tomorrow.

PODS is a great system. Every step was handled in a timely and professional manner. The drop off and pick up people were great too!

The PODs came on time and when we were done they called and made sure we were ready. Great job.

Great job storing and moving items for cross-country move.

My rep, Jennifer, was outstanding and truly a pleasure to work with. As it turned out, I needed her help more than I expected. I'm giving them four stars because their I used three Pods for this move and the online application wouldn't allow me to update my pick-up dates, which caused some issues, so thank you, Jennifer, for the extra effort to make this move a success. Using Pods allowed us to stagger the move instead of going "big bang," which definitely saved us money. The drivers were prompt and courteous, always calling ahead to let us know they were on their way.

I would have them again if the need arises. Their drivers were very courteous and careful to not damage the driveway.

great service!! on time, courteous.

They were the very best. Took time to wrap and re-wrap all items. Wonderful QUICK team, Jim and CJ did a fabulous job. would hire again !!!!

Every thing went smooth.

Everything was seamless

Steve was very patient and worked with me on the location of the POD. He worked quickly and had the POD situated in no time. Very polite.

The PODS are clean and have so many places to tie down your load. The drivers especially Lilia was great in moving the pods around and repositioning them. We are currently placing the 2 PODs in storage until we find a replacement home.

Rescheduled to pick up PODS x 3, and with terrible customer representatives.

Waiting to see if the POD arrives in good shape. Their customer service is excellent.

Excellent customer service from first phone service updates to final delivery

Took the worry out of transporting and storing. Everything is secure as packed and worry free until I get it on the other end.

3 rooms of furniture and appliances

Their serviced lacked in some areas. All-n-all...good job

They were excellent to work with.

We would certainly recommend the PODS Team!! Well Done!! Thanks, Ken

When the pod was delivered for unloading the wheels from the pod lift rolled on to newly laid sod. An incident was filed.

Si far si good. The PODS is in stirage for a couple if months. We'll see how the second half goes.

The 16’ held all I needed to move. A few things remained.

Arrived to deliver and pick-up as advertised. Would definitely use them again.

POD drivers arrived in a suitable amount of time. The professional staff explained how they need the POD to be situated to be picked up, and quickly had it set in place. Very pleased with their service thus far.

everything was great The only comment we have is that the driver that picked up our final empty container was not friendly at all

Still in the process of moving. Good in storage at the moment.

Great! Quick delivery, helped me with lock. Very friendly! Overall great experience