PODS® Reviews
did not deliver when was promised and is not picking up pod when promised so now we are losing a weeks pay for the pod is blocking our driveway with our company truck is behind, if pod was removed when promised we would not be having this problem, also had to pay helper twice for they did not deliver until following day of promised date. not happy with them at all never use pods again.
The primary pod company was great - excellent drivers, excellent help on the phone. Primary and major concern was the ordering of the blankets - the website is confusing and thus I did not get the blankets I thought as they were mailed after the pod was packed. Big Glitch! They need to work on their customer service in the blanket ordering arena and their website.
THE POD ARRIVED DURING THE WINDOW TIME. I DIDN'T THINK EVERYTHING WOULD FIT IN IT. 16X8X8 POD, BUT EVERYTHING DID. THE POD WAS VERY CLEAN, WHAT A SURPRISE. MY REALTOR RECOMMED THE POD FOR TRANSPORT. THE PEOPLE AT THE POD WERE EXTREMELY HELPFUL IN BOOKING AND EXPLAINING EVERYTHING. I WOULD DIFFENTLY USE THEM AGAIN;
Frustrated that 1 day before scheduled delivery of POD at my destination, I was called (on my way from the airport to my new destination) to say that the truck had been delayed and that delivery would not occur until 3 weeks later since I had scheduled delivery 3 months earlier and the next available delivery time was in 3 weeks. After complaining, a delivery date within one week was found. Despite this disruption, PODS personnel were professional and apologized from the issue.
went out of their way! Great company and great service. Very pleased with everything about Pods. I called them because another company Pack Rat messed up my order and basically said too bad! Packrat would have been a bit less expensive but again they were rude and didn't show up so that's no bargain. Pods heard my problem and have gone above and beyond to help. Recommend to anyone and would discourage anyone from ever calling Packrat
They got our pick up date confused by a month but we were able to reschedule to a closer to wanted time. A long distance move of the pod was much more money than expected. Ask this up front if you are making a long distance move. Despite these troubles, our items were intact and not damaged when the pods were unloaded.
I was so not happy. They picked my things up on a Tuesday which was the day after Memorial Day (May 29) said my container would arrive to my new location on June 4. Well we didn’t receive our container until June 7. So they had my things for a week and a half. When they called to say it would be delayed they offered no explanation as to why. The delay meant we had to push everything else back as far as getting our new home in order (cable internet security and everything else). We were here for four days with nothing. Not to mention we ordered the biggest container they had and we had (professional pack it) it was NOT big enough for our things 2 bedrooms, living room and boxes. So we had to spend another $2000 dollars on a rental truck that’s on top of $3000 we paid for the PODS. I WOULD NOT RECOMMEND USING PODS. It’s best to just hire a moving company and let them do the work at least you’ll have your things the same day you arrive. PODS may be good for storage but I WOULD NOT RECOMMEND them for long distance move. LESSON LEARNED HERE
Used PODS to load a bunch of things from a 3 bedroom house while also using a truck separately for belongings in more immediate need of; used a 16' Pod here and had about 2 bedrooms-worth of our things. Pod as advertised, but did have some issues moving it off property after loading it up due to rain and it being placed close to grass -- mover who took pod to final destination tore up the grass pretty good trying to get it onto the truck when using the Podzilla. Noticed a small area where water pooled (about a 1x1 foot area) in the back left corner of pod when loading -- dried it off, but found some very slight water damage to a headboard upon final delivery, so assume there was a tiny leak somewhere that got to our stuff, despite wrapping it up to prevent any damage. Website and customer service were great and helped make the process easy. Would more than likely use again given price and ease of the whole process, but given challenges with weather and grassy areas, may reconsider, depending on how long we would need pod.