Excellent customer service. Ingenious and efficient way to move.

Very poor customer service. They did not service us. We were at there convenience. I would not use them again as they were hard to work with and to get a hold of.

Very reasonable cost & professional staff. PODS is the only way to go.

Very quick, easy, on time, and convenient. The drivers were very professional and were able to maneuver the POD to where I needed it. I also really like how insecure the POD with my own locks and it is never unpacked prior to the final destination.

Delivered on time and placed container in the perfect place.

We would definitely recommend both PODS as a company and pod containers as a moving alternative. The container was clean and well maintained. The method of loading and unloading the container onto their truck was something to behold, too complicated to relate here. The important point was that the POD was kept stable and level during the process. No dangling or swinging. No damage to our belongings. Good communications. On time. Walked us through the process. Price as quoted. One note: The statistics are a bit misleading. We moved into a two bedroom unit, but it was already mostly furnished so less than the expected amount of stuff. Move was one 7' POD, mostly boxes. We packed.

They did everything as promised, However pack well and use lotsa blankets

Good experience on both ends to the move.

Would absolutely recommend

POD was clean and on time, and all employees interacted with were kind and helpful.

Time on hold is excessive—10-15 min, long distance info can’t be addressed online. Operators were thorough

PODs arrived in great condition and on time.

Timely and courteous. Helped me problem solve some issues with the storage facility. Very accommodating! I’d use them again.

good but a little pricy. everything was done on time. hard to get a customer service on a call, 20 minutes wait.

I would have rated them higher except that they didn't send enough PODS which resulted in me having to try to get another one ASAP. I was put on hold for a long time and then told I wouldn't be able to get another one for 6 days. I had to try to get Uhaul and a storage unit. PODs did come through at the end but I was a mess.

It held more than I thought it would.

The fort myers manager was helpful, promptly delivered the container and arranged for a quick pick up when empty. Delivery drivers were on time and very professional. The staff from the Fort Myers facility were excellent.

Packers were excellent

The delivery and pickup were on time and the equipment was clean. Communications with PODS was excellent throughout the process. Drivers were courteous and helpful. I would use this company again.

This was a great way to move all of our stuff and as stress free as possible. We used 2 PODS to move and the first one was an older model with a plywood floor that initially we were concerned about until we realized how they were constructed and the reinforcements under the POD. The second one was a newer fiberglass POD with a composite floor that held most of heavy furniture including a 1000lb safe. The delivery and pick was excellent and the customer service we received over the phone from booking to completion was some of the best we have ever had. The people were knowledgable, courteous, helpful, and just a delight to talk with. They were available to answer all of questions no matter what time it was so very efficient with their work. We would definitely use them again if we ever had to move long distance again.

Great service! reliable and timely.

Poor communications from pods dispatch to local provider,

Timely and units met expectations.

Efficient job. Huge plus!!!

Everything was fine - delivery, service - except orientation: I requested door orientation to the driveway - they changed it in paper work to facing the house without telling anything. Thanks to driver wno ,turned it door to the street and we worked it out.

The customer service people at PODS are fantastic. They took the stress out of a stressful situation. The drivers that delivered and picked up the PODS were great as well!

PODS was a great service to move across the country. They were good when I had to keep changing the destination.

Some items feel kinda blocked door

PODs is great for the convenience. Unfortunately, my experience this time around has been less than stellar. Any time I have to call customer service, I'm on hold for 10-15 minutes, and I have to call because we are dealing with a long distance move. We were on a tight turn around, so it was pertinent our PODs got picked up on time. They assured myself and the new owners of the home the containers would be gone by 4pm. I received a phone call at 8pm that neither of the two were picked up, and there wasn't any way they could go get them. And, it was a holiday weekend, so they'd have to remain for an additional two days. The new owners were very upset. They had to figure out how to move into their new home with our containers in their way. I also ordered locks which they didn't have in stock, which is not a big deal except I was charged for them. I love the convenience of PODs, and in our particular situation, we had to go with them, but I am disappointed in our experience this time around.

The customer service was good and all went as expected including on time pick up

Moving with the POD has been a wonderful experience. It was so easy having it delivered and picked up. Very efficient and helpful.

It was great! Getting the PODS container was the BEST decision ever. It was easy, convenient and helped relieve so much stress that comes with moving. What I loved the most is that the container gets delivered, you take your time loading your belongings, at your own pace, your own schedule and then they picked it up and store it! Its great! I will never rent a U-Haul again or rent a storage unit. I highly recommend a PODs Storage Unit.

convenient, could load and unload by my schedule

The container was adequate for the items it housed.

The pods were delivered and picked up on time

Great on time pickup everything smooth

Easy easy. Great communication. This is how you move. California to Tennessee

Easy to work with. Very flexible. On time.

We moved to Maryland to San Francisco. Using the POD company is a very efficient and cost effective way to move long distance. Everything went very smoothly. Aside from a few expected nicks on one or two items, everything arrived in one piece and in good condition. I would definitely recommend using them.

Estimate of how many pods was way off. Sold more than 1/2 furniture. Not enough insurance coverage unless you opt for additional fees depending on how much your moving & if local or long distance. They have right to change date of delivery/pickup.

Very efficient moving a POD to my driveway and a few weeks later removing it. No damage to the property. POD arrived clean. Easy to arrange on-line, and phone help responsive as well.

All drivers who transported my POD were fantastic. They were here at the start of 2 hour window, were polite, and were respectful of the property. This is my 3rd time using them for a cross-country move and would recommend them to anyone.

Terrific Pods delivery and pick-up. These guys are pros.

Polite, clean, and on time.

Pods was the best option for my long-distance move, but they were expensive and difficult to set up (space requirements, permission from the facility, scheduling).

They were on time, both for delivery and pickup.

Moving one master bedroom, workshop

So far so good. Have not moved yet.