PODS® Reviews
PODs is great for the convenience. Unfortunately, my experience this time around has been less than stellar. Any time I have to call customer service, I'm on hold for 10-15 minutes, and I have to call because we are dealing with a long distance move. We were on a tight turn around, so it was pertinent our PODs got picked up on time. They assured myself and the new owners of the home the containers would be gone by 4pm. I received a phone call at 8pm that neither of the two were picked up, and there wasn't any way they could go get them. And, it was a holiday weekend, so they'd have to remain for an additional two days. The new owners were very upset. They had to figure out how to move into their new home with our containers in their way. I also ordered locks which they didn't have in stock, which is not a big deal except I was charged for them. I love the convenience of PODs, and in our particular situation, we had to go with them, but I am disappointed in our experience this time around.
It was great! Getting the PODS container was the BEST decision ever. It was easy, convenient and helped relieve so much stress that comes with moving. What I loved the most is that the container gets delivered, you take your time loading your belongings, at your own pace, your own schedule and then they picked it up and store it! Its great! I will never rent a U-Haul again or rent a storage unit. I highly recommend a PODs Storage Unit.
We moved to Maryland to San Francisco. Using the POD company is a very efficient and cost effective way to move long distance. Everything went very smoothly. Aside from a few expected nicks on one or two items, everything arrived in one piece and in good condition. I would definitely recommend using them.
The PODs were clean and spacious and held much more than I expected. The deliveries and pickups were on time and very fun to watch being lowered and raised for transport. Customer service was excellent: friendly and very helpful. I had a few questions and talking with a person was very helpful. The computer booking was easy but the customer service people were even faster at gathering the information than I could do it on line and they didn't seem to mind my poor computer skills. I would use this company again for either storage or just a move (I used them for both - great system!).
Noah Brown and Kevin (don't know his last name) loaded my POD in record time, with amazing knowledge of how to do it in a way that I could have never figured out! They were very careful, professional, courteous and kind. I was so pleased and impressed, I requested them for my brother's POD which they will be loading tomorrow. Thank you so much, Anne Giddens
This was really a good solution for us. All of the communication was really clear and informative. The drivers were all very courteous, very skilled at doing there jobs. We were also able to store our POD's for a couple of months while we found are new home. Overall the most cost effective way for us to make our move.