PODS® Reviews
This was really a good solution for us. All of the communication was really clear and informative. The drivers were all very courteous, very skilled at doing there jobs. We were also able to store our POD's for a couple of months while we found are new home. Overall the most cost effective way for us to make our move.
Great communication by telephone and website. Everyone I talked with was friendly, professional and well informed. Everything was delivered or removed on time and the POD was in great condition. I was also very impressed with their full service as they recommended Helpers for Hire. My move was made so easy with their help and POD. I selected PODs from friend recommendations and online reviews. If I move again it will be with PODS.
We have a 1025 sq. ft. house with no appliances being moved, and our 16x8x8 POD is plenty big for our in-home stuff as well as yard equipment. The PODs folks are very good about making sure you are aware of your deadlines and times, so I have had a great experience so far. We'll see if it continues!
5 stars for the people who delivered and picked up the POD. They managed to place it in a very narrow driveway on a very narrow street and did not crush any of the landscaping. 4 stars for the scheduler who told me that pick up was easy to schedule and I should do it about 48 hours in advance. Then when I called after unloading they told me that it would take 8 days for pick up! After I called 2 more times I reached a very helpful customer service person who was able to arrange pick up the next day. The take home message is to schedule the pick up as far in advance as possible!
We were just storing in our driveway for a renovation. POD was clean and in great condition. Phone rep was very helpful in scheduling and explaining costs. I was kept informed of delivery times. I used them because I have seen them used by a number of home owners i our neighborhood. I would definitely use them again
This was the best way to move! The containers were delivered on time and the guy was friendly and gave us instructions on how to lock our PODS. Pick up from our old address and delivery to our new address went so smoothly. The guy at the other end was also pleasant. Pick up of the empty containers was a breeze. The condition of the containers was clean. Customer service over the phone was great! We heard about PODS from others who had good experiences with them. We would definitely recommend and use PODS again if needed in the future!
The entire PODS crew were fantastic. We moved from Lincoln, CA to Dallas, TX. It took three 16' containers to accomodate our goods. Prior to finalizing our agreement with PODS we visited their facility in Sacramento, CA. Met one of their staff, Floyd, who had been a driver and asked im to go through the entire process with us. He gave us valuable advice on loading, tracking and unloading of our shipment. He is representative of the quality of people we encountered throughout the PODS organization. We started by ordering 2 16' PODS. We had a local mover evaluate our load and provide a loading crew. He had reservations about being able
We ordered one 16 ft POD and it arrived on time and it was fine. Soon we realized that we needed another POD, so we ordered another 16 ft POD and it arrived and was put next to the 1st POD when no one was home. So far so good. However, the 2nd POD had water leaks inside and when I called the company to complain, I was told that their computers were down and that they could not help me. The movers were already putting furniture in the POD and I could not ask to stop as they were getting paid and the construction crew was coming in the next day to work on my house. Something to take up with the PODS company.
This is the second time that I have hired the service of PODS and each time it has served my needs at a reasonable rate. This time, it was a long distance move me. The container was clean and relatively new. A little water got in but I haven't found and damage so far. The customer service reps were friendly and helpful. I would hire them again.
They were on time and courteous when dropping off the POD. Booking is GREAT and the customer service representatives are almost always available by phone. The 16 foot container was either not big enough for my 2 bedroom condo OR the laborers who packed it didn't pack it correctly. The POD condition was excellent. The downside is that you must purchase your own moving blankets and ropes, which can be expensive. This was unexpected. With other moving services, you can rent these items.