PODS® Reviews
The PODs were clean and spacious and held much more than I expected. The deliveries and pickups were on time and very fun to watch being lowered and raised for transport. Customer service was excellent: friendly and very helpful. I had a few questions and talking with a person was very helpful. The computer booking was easy but the customer service people were even faster at gathering the information than I could do it on line and they didn't seem to mind my poor computer skills. I would use this company again for either storage or just a move (I used them for both - great system!).
Noah Brown and Kevin (don't know his last name) loaded my POD in record time, with amazing knowledge of how to do it in a way that I could have never figured out! They were very careful, professional, courteous and kind. I was so pleased and impressed, I requested them for my brother's POD which they will be loading tomorrow. Thank you so much, Anne Giddens
This was really a good solution for us. All of the communication was really clear and informative. The drivers were all very courteous, very skilled at doing there jobs. We were also able to store our POD's for a couple of months while we found are new home. Overall the most cost effective way for us to make our move.
Great communication by telephone and website. Everyone I talked with was friendly, professional and well informed. Everything was delivered or removed on time and the POD was in great condition. I was also very impressed with their full service as they recommended Helpers for Hire. My move was made so easy with their help and POD. I selected PODs from friend recommendations and online reviews. If I move again it will be with PODS.
We have a 1025 sq. ft. house with no appliances being moved, and our 16x8x8 POD is plenty big for our in-home stuff as well as yard equipment. The PODs folks are very good about making sure you are aware of your deadlines and times, so I have had a great experience so far. We'll see if it continues!
5 stars for the people who delivered and picked up the POD. They managed to place it in a very narrow driveway on a very narrow street and did not crush any of the landscaping. 4 stars for the scheduler who told me that pick up was easy to schedule and I should do it about 48 hours in advance. Then when I called after unloading they told me that it would take 8 days for pick up! After I called 2 more times I reached a very helpful customer service person who was able to arrange pick up the next day. The take home message is to schedule the pick up as far in advance as possible!
We were just storing in our driveway for a renovation. POD was clean and in great condition. Phone rep was very helpful in scheduling and explaining costs. I was kept informed of delivery times. I used them because I have seen them used by a number of home owners i our neighborhood. I would definitely use them again
This was the best way to move! The containers were delivered on time and the guy was friendly and gave us instructions on how to lock our PODS. Pick up from our old address and delivery to our new address went so smoothly. The guy at the other end was also pleasant. Pick up of the empty containers was a breeze. The condition of the containers was clean. Customer service over the phone was great! We heard about PODS from others who had good experiences with them. We would definitely recommend and use PODS again if needed in the future!