PODS® Reviews
We needed at least another half or smaller pod in addition to the two we did have. We were constrained by a very slow response from the homeowner in Olympia and needed lots of time to try and load one pod by ourselves. The truck driver was very considerate and called just before he arrived. The empty pod(s) pick-up was right on schedule.
While happy with Pods and the service I would believe it would have been less expensive and move would have been quicker if I had used a moving company. My move was 1,250 miles. I used 3 16 foot pods. Cost of Pods with cost of hiring helpers to load them, and packing materials (blankets, straps, etc) is going to be close to 10,000.00.
PODs were a great solution for us. We were packing up a small house after living there for 59 years. PODs allowed us to sort and pack over a period of several months, emptying the packed stuff as we progressed and leaving room to continue sorting the remainder. We used 2 16-foot PODs for an 1145 sq ft home. Then PODs transported them to our new home from IL to GA. We especially loved the flexibility in rescheduling PODs as our needs evolved.
Both Pods delivered and picked up right on schedule. We are packing 3 pods-two one weekend and one the next. Putting them in storage for a month. Then unloading them at new house next month. Over 3 weekends. PODS allowed more logical unloading and not leaving piles of boxes in house from moving it all in one day.
Communication with PODS is horrible. The concept is great, but the customer service needs a lot of work. I also think they are taking on too many customers because it seemed like they kept telling me that they couldn't do this or that because they were so busy. Again, great concept, but do something about your customer service and communication with customers.
Great service from beginning to end. The service agents we spoke with on the phone were helpful and able to make all necessary arrangements and answer questions that came up. The POD was delivered and picked-up as promised, on both ends, during the time frame that was set-up. We are pleased with the service and would use a POD container again in future. Recommended.
PODs was easy enough to use. I had a large pod and fit my belongings from a one bedroom apartment with room to spare. My only issue was in getting the dates I wanted side - I felt like I was only warned after the fact that the dates were going fast, whereas at first I had been told that it would be easy to change dates if I needed extra time to load it. My belongings all arrived safely to their destination.
Highly recommend using PODS. Everything from the very beginning went smoothly and none of our stuff was broken and it was stored for two months and delivered across three states. We did pack the POD ourselves (and have experience), but I can't say enough good things about how prompt the POD company was. I will say I'm a little annoyed by their continual charges and would rather give a deposit at the beginning and then the final payment rather than getting charged every month or few weeks. Also, one final invoice would be nice to see all the charges. I had to go into my account and click on each invoice to see all the charges. That portion could be improved.
