PODS® Reviews
The service people doing the delivery and pick up were friendly and professional and the communication with the office kept me up to date on everything. When I was arranging the times for the various aspects of the move, Crystal was particularly helpful in seeing that everything happened as it should and at the best cost to me.
I have used PODS in the past, and would use them again, but for a long-distance move. They are pricey, but less stressful than having to load and unload a truck in 12-24 hours. I used them for 2.5 weeks total(no option to put weeks in other section), even though they do not pro-rate and bill for 30 days at a time. So up to you if you would use them if you needed unit less than 30 days.
PODS was an excellent company to work with. They took time to explain my options and helped me decide on a good plan (I was eligible for a discount that PODS representative made me aware of!) They delivered the POD within the window communicated with me the day before. The drop off was seamless. The driver was excellent (I wish I could remember his name). He took time to give me tips on packing the POD and showed me the locking mechanism.
I use Pods to store my furniture for about 6 months while my new house is being built. The rental cost is good, 192.00/ month considering that they dropped the container to my house took it back to their facility and will drop it to my new place and pick it up again that is 4 times. The driver of the truck was very courteous, he was on time both times and was careful with the manipulation of the container. The only bad thing about the Pods, is that they send me an old container with duck tape on the corners of the roof (rain was expected) there was a cockroach inside and some termite drops on the floor not to shabby when your stuff gonna be there for 6 month so I had to clean-up before.
2017 - containers were transported and stored with no problems. 2018 - had several problems with scheduling information not saved by customer service. Had to scramble to make sure containers arrived in time for movers, pick-up for shipping, and drop-off for final destination. What a mess! Although I had some problems with PODS, I will use this service again, because the concept worked for our needs.
Very satisfied with using PODS. The PODS were delivered according to our schedule, we received courtesy calls shortly before each delivery and pick-up. The drivers were very professional and knowledgeable in placing the containers exactly where we wanted them, with minor adjustments. The containers were clean and in good condition. The billing and administrative part went smooth as well. Would use again for my next move.