on time, decent customer service

This is my first experience with PODS. So far everything has been positive. The 16 foot POD was delivered on time and placed exactly where I wanted it and was clean. After it was loaded PODS came back and picked it up on the appointed day and time. It has not yet been delivered to my final destination in Florida so I can't evaluate the whole move project at this time, but everything to date has been great and as promised.

very professional, communicated and showed up when promised.

they delivered the POD on time the day before it was to be packed and placed it carefully on our property. The day after packing was completed we scheduled to have the POD picked up. They arrived on time and both times the POD employee was courteous and efficient.

excellent job well done

Perfect for my move I didn't want the hassle of renting a moving truck, packing the truck, unloading it again at a storage unit and paying for the additional storage unit.

Just sitting in my driveway but it was delivered on time and efficiently.

Great way to store our personal items, while we waited for our house to be finished.

On time delivery and pick-up. Efficient and courteous drivers. Outstanding customer service answered all my questions along the way. I would use them again and recommend them highly.

The person who delivered the PODS was very helpful, friendly and customer-focused. The person who picked up the container to the storage facility was not very communicative. He left a voice message asking where the container was located (I had my phone on vibrate). I called back in 15 mins and continued to call/text to find out the status, he did not set up his voice mail. I called PODS customer service and they said they do not have the driver's information (which is odd, and useless if there's an issue).

They were complaining from the start. Said things would not fit through doorways . They actually fit just fine.They did not put boxes where they were labeled to go.They were not careful kept nicking scratching newly painted walls even when objects were not large or perceptually heavy.

They were on time. Knew what they were doing.Careful,respectful and professional.They worked very hard the whole time. I would highly recommend this crew to anyone. Sincerely Linda & Arquelio Torres

The 16' POD arrived in good condition and the driver was courteous and friendly. Answered questions about the best location to spot the POD. The drop was smooth and efficient.

Still waiting to complete the moe on the other end.

This is the easiest way to move! The whole process was very simple. The scheduling process to the delivery and pick up was all coordinated with just a phone call. Modifications can be done via the website. Simple & very polite staff helps with any questions.

Haven’t had delivery yet. Just pick up. Did a good job.

PODS was great. We had no issues at all!

I had very mixed experiences with PODs. Moving from NYC, I had to work with The City Team, but the could not give me a direct phone line, so I had to wait on hold to get through to customer service, go through my account info and explain that I needed the city team then wait on hold and give my account info again... Every time! They could not give me a direct phone number, and I was not able to manage my move online even once I was out of the city! Plus, if I called in with a question or request, the could not call me back with an answer or confirmation, so I'd have to go through the whole call and wait process again. I thought it was a horrible user experience and I don't think I would use them again. However, the phone reps were great once I got to them, both drivers I worked with were fantastic. The pod itself was great and none of my stuff was damaged from transportation, so maybe using PODs outside of a city would be worthwhile.

delivered and picked up on time

Pods worked well for us.because it allowed us to pack on our schedule. Great alternative to hiring a moving company

I still have questions about the amount I was billed. It is hard to get an understandable answer to what I was quoted versus what I was billed after I had to change the original arrangements for the move.

to the minute on all 3 stages of the process...delivery, pick up, and re-deliveryExceptional

Overall a good experience

Didn't use a transportation company.

Would’ve given it a 5 star review but furniture in one of our three pods got stained by something, maybe water? The other thing that wasn’t good was it took six days to get our Pods from the storage center one hour away from our new home delivered to our new home, pretty much the same amount of time it took for them to travel cross country. This put us over the thirty days and cost us another month’s fees. Still better than a moving company I guess, but not real happy.

I will never use any other service. Perfect from beginning to end.

We used a POD container for our items to be stored while we remodeled the house. Upon arrival the POD was placed exactly where we wanted it on the driveway. It is currently being stored so we have yet to have returned. but from the experience so far has been good.

good company, drivers very professional

Cost Effective way to move items. Very professional company that has clearly written a business model that covers everything needed for moving. Thank you it has been awesome

So far so good pick up flawless. Haven’t arrived at other end yet

Arrived on time with clean container and blankets

On time delivery, set up as per instructions.

Using PODs is highly recommended over a storage unit. They were very customer focused and easy to work with.

Delivered Pods on time, drivers were very nice

This move was accomplished within a very short lead time. We were combining two households (one moving from California, moving to the other in North Carolina). Tons of "stuff" to go through with several trips to the POD unit parked outside the home (and mountains of stuff going into two very large dumpsters). We used HireAHelper to move the big stuff (heavy furniture) into the POD unit. After about two weeks, the POD was ready to move to North Carolina. The unit arrived in excellent condition per the estimated timeframe. We again used HireAHelper to unload the POD. While it was a time-consuming move, it was relatively stress-free. I would highly recommend this method of moving to anyone having to pay for an entire household long distance. PODS is an amazing concept! Thank you!

Booking, delivery, and pickup of the POD was great, no problems whatsoever. I will definitely use them again.

They brought the Pod at the time planned and placed in a convenient spot on the driveway

The POD Container company was recommended to me by two friends. Booking on their website was a seamless process. I received a written and automated voicemail confirming time of arrival as 9:30am-12:30pm. So, I scheduled helpers through Hire-A-Helper to arrive at 1pm. At noon on the date of arrival, I checked the website, only to discover, that they had changed the time of arrival range to 11:15am-2:15pm. This threw my entire schedule off. I was moving my things due to a pipe burst, so the contractors needed the space the next morning. Based on the unexpected change, I had to reschedule the helpers for the following morning which caused a day delay. Also, when I called PODs Container to explain my dilemma due their change of schedule and to request pick up the following delay, they were unaccommodating - although they caused my initial issue. Regarding the pod delivery, the person who delivered the pod was friendly. The pod was clean and the estimate of how much it holds was accurate.

They were on time for both delivery and pick up. Placed and picked up the POD in what was a bit of a difficult location. The driver had good advice for me. They gave me good advice; it was a good size for my move. It smelled a little weird but maybe that's just Florida.

My pod was delivered on time and the drivers were very courteous and professional and answered all my questions about both the equipment and my rental. I would definitely recommend using pods again! Note that if you pay extra for same day delivery and pick up, it is touchy to hire movers as you don't get the times the pod will actually be ready for loading/unloading until the day before.

I have never used Pods for any move, but will use them in the future. Pods is very helpful with every aspect of moving.....with the Pods delivery, to giving you info for packers and loaders to unloader. Easiest move ever! Thank you, Nancy Coleman

My experience with PODS was overall pretty good but the one thing I find difficult is the way they do their scheduling. It's extremely difficult to plan your move day when given a 4-hour window the night before the move.

PODS Team members did excellent work. Customer service was great and communications were excellent throughout the entire process. Container wea clean and worked well. I will use PODS in the future. I would tell anyone that PODS is the future of moving.

Promised as delivered

No problems with service. Probably would have been cheaper to rent a truck and hire movers, but at the time I had no choice. Good solution for my issue. $2200 for my total moving expenses (2-16' pods and then the cost of the movers to pack them and unpack them on 2-seperate days). Last time I moved in year 2000 it cost me approx. $1600 so things have gotten more expensive.

Definitely recommend PODS! Courteous and hard worker Vince had to deal with the aftermath of an ice storm and he was awesome.

PODs was amazing to work with. They were accommodating to our schedule which changed alot, the drop off and delivery people were polite, professional and on time. The POD itself was perfect for our belongings and was easier than dealing with a traditional moving truck. Their support staff was also incredible. Highly recommend them!

On time delivery and pickup. Very Professional