So far, so good. Need to store, ship to another state, store, and deliver. Then I can give a review.

Container was clean, easy to load and delivery and pickup were timely.

Great way to go if you don't want your property moved off a truck and back on for a long distance move. The 16' holds a lot more than it looks! I have three 16' going to Georgia!

No issues to address as of this date. 3-24-18

This transportation option was perfect for me. The size was right, the container was clean and in good condition. Customer Service was very helpful during the booking and pickup. The drop off won’t occur until May 2nd. Absolutely, I’d use them again.

This is the second time I have used PODS and each and everytime I am never am disappointed. I had to use 2 PODS; 1 large and 1 small. Thanks to Hire a helper, the way they stacked everything I didn't have to leave anything behind! So grateful! Would never do anything different. Thank you! Dona Howell

Have been in constant contact about pick up and drop off times and have made it super easy to use.

Only had one thing broken and it was just the glass on a picture. The did a great job!

Great Service, follow up!

We received a 3 hour window the day prior to each delivery and pickup date. The POD was spotless, and the drivers were all professional and helpful. We will use PODS for phase II of our move.

On time. All drivers we met were courteous and professional.

PODS was great for our type of move out of state, we needed long term storage for 6 months until our new construction home was completed.

On time and courteous. Pods will pick up our unit in two days with one storage here and two months storage at our destination.

This was my first time using PODs and the service was smooth and easy to use, with good communication throughout.

Used the PODS system to totally relocate family long distance. System worked well on each end. Great support; full-satisfaction.

Have used them in the past and great service both times.

Very friendly drivers

Lots of stuff shifted in the move. But that’s too be expected moving across state lines. Overall a pretty good experience. They recommended the smallest container size, which I was hesitant about but it worked out. I did have to sacrifice some things to close the door. But again, that was expected.

Delivered on time. Clean and easy to load

Very convenient and well priced.

Very easy to arrange and well explained on the phone. nice person!

Everything was perfect except somehow my pick up date I scheduled 3 weeks in advance did not get entered so ended up being delayed by a day. In the scheme of things was not that big a deal , otherwise it would have been perfect. Would definately use them again.

The city driver was wonderful.

It took 3 weeks to get my pod. I will never, ever use them again.

Everything with PODS went extremely smoothly until I attempted to schedule pick-up of the PODS after delivery to our final destination. I called on February 26th to schedule pick-up for March 2nd or that weekend, and was told the next available day for pick-up wasn't until March 8th! The PODS were delivered on March 1st, so that meant they would sit in our driveway for a full week, completely empty. I had to ask if there was any sort of waiting list for sooner pick-up (this was not offered to me) and I was told yes, PODS would contact the local manager and they would get back to me. I did not hear anything, so called again on February 28th, and was told they would not call me unless something opens and they can add me for an early pick-up. The PODS were delivered March 1st, emptied by that evening, and sat completely empty in our driveway until March 8th. I never received a call for an earlier pick-up.

Super convenient and worked really well with my needs! They were very pushy when I called to get a quote but when I expressed reluctance about the price (it was out of my budget by a few hundred), the gentleman on the phone said they could take off the liability insurance that's automatically included and he offered to discount the shipping for me. That put it right at the high end of my budget so I took it because the service came recommended to me by a family member. Be aware though that it takes 6-8 days NOT including Sundays for your POD to reach you which didn't work as well as I was hoping with my move schedule but I was willing to make that sacrifice because of the reviews of the durability of the container and reliability of the company.

Excellent to work with

Pickup and delivery was as promised. Limited days for delivery in my location.

on time, decent customer service

This is my first experience with PODS. So far everything has been positive. The 16 foot POD was delivered on time and placed exactly where I wanted it and was clean. After it was loaded PODS came back and picked it up on the appointed day and time. It has not yet been delivered to my final destination in Florida so I can't evaluate the whole move project at this time, but everything to date has been great and as promised.

very professional, communicated and showed up when promised.

they delivered the POD on time the day before it was to be packed and placed it carefully on our property. The day after packing was completed we scheduled to have the POD picked up. They arrived on time and both times the POD employee was courteous and efficient.

excellent job well done

Perfect for my move I didn't want the hassle of renting a moving truck, packing the truck, unloading it again at a storage unit and paying for the additional storage unit.

Just sitting in my driveway but it was delivered on time and efficiently.

Great way to store our personal items, while we waited for our house to be finished.

On time delivery and pick-up. Efficient and courteous drivers. Outstanding customer service answered all my questions along the way. I would use them again and recommend them highly.

The person who delivered the PODS was very helpful, friendly and customer-focused. The person who picked up the container to the storage facility was not very communicative. He left a voice message asking where the container was located (I had my phone on vibrate). I called back in 15 mins and continued to call/text to find out the status, he did not set up his voice mail. I called PODS customer service and they said they do not have the driver's information (which is odd, and useless if there's an issue).

They were complaining from the start. Said things would not fit through doorways . They actually fit just fine.They did not put boxes where they were labeled to go.They were not careful kept nicking scratching newly painted walls even when objects were not large or perceptually heavy.

They were on time. Knew what they were doing.Careful,respectful and professional.They worked very hard the whole time. I would highly recommend this crew to anyone. Sincerely Linda & Arquelio Torres

The 16' POD arrived in good condition and the driver was courteous and friendly. Answered questions about the best location to spot the POD. The drop was smooth and efficient.

Still waiting to complete the moe on the other end.

This is the easiest way to move! The whole process was very simple. The scheduling process to the delivery and pick up was all coordinated with just a phone call. Modifications can be done via the website. Simple & very polite staff helps with any questions.

Haven’t had delivery yet. Just pick up. Did a good job.

PODS was great. We had no issues at all!

I had very mixed experiences with PODs. Moving from NYC, I had to work with The City Team, but the could not give me a direct phone line, so I had to wait on hold to get through to customer service, go through my account info and explain that I needed the city team then wait on hold and give my account info again... Every time! They could not give me a direct phone number, and I was not able to manage my move online even once I was out of the city! Plus, if I called in with a question or request, the could not call me back with an answer or confirmation, so I'd have to go through the whole call and wait process again. I thought it was a horrible user experience and I don't think I would use them again. However, the phone reps were great once I got to them, both drivers I worked with were fantastic. The pod itself was great and none of my stuff was damaged from transportation, so maybe using PODs outside of a city would be worthwhile.

delivered and picked up on time

Pods worked well for us.because it allowed us to pack on our schedule. Great alternative to hiring a moving company