Pods is an excellent way to move when you don't know exactly what time frame you will need. Used them to recover from Hurricane Ian and for our recent move.

Communcation was great and they parked the container exactly where I asked.

small schedule issue, but great if your flexible on time

It was easy to reschedule when I was running behind schedule. Very professional and friendly staff.

decent but they didn't always follow directions

The POD has not arrived yet, I don't expect any disasters. It was packed VERY well.

the move won't be complete until June, 2024...the house is going into storage while we are away overseas.

ongoing moving with two pods yet

We've used PODS for several moves and will not use anyone else.

PODS are great, but overpriced. We have a dispute with them now over transit costs. Original destination Reno, new destination Salt Lake City which is MORE expensive. Shorter distance == more $$

We used Pods to transport, store, and travel from the Midwest to California. It made for an efficient and cost effective move.

I relocated myself (not work); what a logistical nightmare - not! PODS was the answer to untangle my web. My job was a little more complicated because I ordered a second unit after booking the first, so I had 2 different job numbers. That got a little complicated with scheduling; especially using the online feature. I had to call to get things right and feel confident. Once I had someone on the phone, problem solved. They listened to me and I felt truly heard. The reason for the 4 vs. 5 star is due to multiple PODS coordination; if it were only 1 POD, I am confident it would've been a 5 (and I would not have had to pick up the phone). Great overall job with the drop off and pick up on both ends of my move (4 experiences in 1 move)!

Great support from the staff who set everything up. Dropped and picked up my POD when they said they wuld

Very responsive to requests.

easy and flexible move.

Larry and Nick were professional and friendly. They got straight to work and moved quickly.

This system of moving household goods is the best chance at not having damage when you need to utilize storage as part of your move. I was happy with the results. However, on the receiving end, I was not prepared for the mobility restrictions of the Podzilla. On this end, I had all the clearances required by company policy but the container still was not able to be placed in the reserved spot. That was disappointing.

The communication from the Suwanee GA facility was awful! They cancelled PODS delivery twice WITHOUT NOTIFICATION! It took countless phone calls and even contacting the president of the company to get results. We would never recommend PODS to anyone.

POD was delivered on time and placed very well. I needed to change the container size at the last minute and there were no issues at all.

What to say about PODS? Articulate, precise, accurate, communicative, careful and comprehensive from the beginning to the end.

Super easy and efficient customer service.

We had an issue with the door not opening when our hired unloading helpers arrived. The had delivered it in such a way that it was on a down hill slant. The Mattress was pushed against the door and jammed it. We could not get it open.We had to reschedule the help and pay a $160.00 cancellation charge. Two days later the Pods people showed up. They said if the pod door was damaged we would have to pay for it. Then they loaded it up and turned it around. The door opened. What I would suggest is the following. during the set up for the pods delivery to our new home, they asked if we wanted the door of the pod to be facing our home. They did not say anything like" if the slope of your driveway is down to the house it could cause the items to slide down and jam the door, we recommend that your face it the other way. They did say in there website that they would not be able to deliver on a hill. Our driveway is not super slanted, it is very long with lots of options for flatter parking. Anyways it all ended up ok, no damage. It was frustrating to have to pay extra and to wait two more days to unpack as we were living in an empty house....I would reccomend that you make sure the pod is delivered in a way that things wont shift...you should also tie everything down as they suggest( we did this) I would also suggest the the Pods people really emphasize this issue a little more. If the driver saw it was too much of an angle just park in a better spot. AS I looked for solutions online, I found that this is an ongoing problem, lots of people cannot open the door upon delivery. Other than this I found them good.

My belongings were well cared for while in storage

Move not complete. Moving furniture to interim storage.

On time and I did not have to be there to pick up my PODS or to have the PODS picked up.

POD was ready and waiting for me.

From drop off at our home in Michigan to drop off in Florida they were spot on on schedule. This is a great way to move.

I felt good knowing my belongings were secure and that they would show up on time at my new place when I needed them.

Very good service on phone and texting. The reps were knowledgeable and made the process very smooth. We were ahead of schedule over Christmas.

No problems with scheduling

They were easy to work. We gave them short notice and were very accommodating. Would recommend them.

Efficient and convenient

On time both pickup and delivery. No issues whatsoever.

The doors on the Pods containers need help. Very weak

Good phone contact for sale of service, but a lot of smoke blown when delivery of first POD to final destination was delayed by seven days due to "warehouse construction" Second POD was picked up and delivered as scheduled.

very efficient, thorough and nice.

PODS delivers exactly what they advertise. Great service for a reasonable cost.

I only moved boxes of my things. I did not move any furniture. They did a fabulous job. The drivers who delivered the POD and picked it up were courteous and obviously knew what they were doing..

PODS was a bit more than I expected. Customer service transposed some numbers on my address and the driver for drop off had some issues and directed his frustration out on me. He did apologize several times though. Other than that communication fromPODS is excellent.

The only way to move.

Only delivered the POD thus far.

PODS is excellent and I highly recommend them!

Good. A little unwieldy to communicate with since most is online. If you do get a human, the office is in Florida.

Notification of the drop off between 5 and 9pm the day before delivery is very inconvenient. Not knowing the time until so late prevents scheduling helpers effectively because they might be scheduled before the container is delivered,

Very disappointed with PODS! We still had to get a UHaul trailer to hitch on the back of Hubby's truck to get all of out things from Florida to South Carolina! When we discussed the issues with the Representative she lied to us & then only communicated via another Representative! This was my first & last time every using them & wouldn't recommend them to my enemies! We ended up having to get two separate hotels! One because the company they recommended to load us milked the damn clock & we were to tired to get right on the road & then too tire when we got to our storage in Summerville & was too tired to drive the last two miles after rearranging our storage unit & putting all of the items in storage!

The Pods delivery technician worked carefully to assess the best placement of the container. Both on delivery and pickup, the technician did a masterful job of managing the container.

This was an easy load job for friends and family to load, however, due to illnesses, I hired POD worker referrals to complete the job as noted above

the only thing that keeps this from being a 5 star is the fact that you have no control on the time of delivery on the scheduled day of delivery. This makes it impossible to schedule mover help with pod delivery. If there is an option to have the pod dropped the day before it is definitely the better option.