Professional, flexible. I would use them again. However, there is confusion over our billing.

Pods delivery person, John was very helpful

Very good job. Confusion on the last POD delivered when and time, but I would use PODs again.

The overall process was great. The only issue I had was misinformation due to moving to California. There was an extra form that wasn't explained to me. This caused a delay in pod transit. I was also not given proper information about SF street parking. Things like this should be explained well in advance so the customer has time to prepare.

Excellent job so far!

I have been asked about the service. I have rated it very high. They will get more business because of my review.

wish they had a bigger pod......

The pods drivers were excellent! Can't thank them enough. Again, thank you Bobby and crew.

Amazing job of setting up the pod! Right size for us, and will use them again for future moves.

Minus one star mostly because there was some drama about me needing to be rescheduled bc I would not be present to sign a waiver for a street drop off (very stressful). But I rescheduled to a week later (thank god it was available) and it went very smooth. The pod is in progress to be delivered to me in NY, so I don't have the other side delivery to rate just yet, but so far so good on the first half. The 16' container fit my 2 bedroom apartment, but I also didn't have a ton of furniture and only 1 bed. Though there still was some space left in the pod after all was said and done.

the PODS were delivered and picked up on time... (being a retired trucker that means a lot) both drivers did their job with little problem... 25

This was the way to go as I was 10 days between homes. I'd use PODS again. Excellent service.

I found working with PODS service personnel very easy and simple. They were always accommodating to any changes I needed to make and provided the assistance I needed to assure a smooth processing of the job. Their service personnel were knowledgeable and courteous. I used their website frequently and found it easy to use.

PODS customer service kept me informed by email and phone regarding the times for expected delivery and pickup on both ends of the move. The drivers were respectful of the properties and very polite. I was able to obtain the original weight tickets - empty and full - which are needed for a military DITY move - by following the PODS driver to the weigh station. The POD was in good repair, clean, dry, and pest free. The small, 16ft, size was more than enough space to move my two bedroom household. I would definitely use PODS again for my next move.

This transportation option was cost effective and convenient for the distance of our move. The customer service was optimal. We didn't have to be present at drop off or pick-up. We would definitely use this company in the future.

PODS was great. They did everything they said. They was concerned when it came to my grass while unloading and loading the PODS on both ends. Mississippi and Vigiria.

Furniture,art work, miscellaneous items

got pods there as promised.

Accommodated last minute scheduling well. Explained options and offered the flexibility with our moving plans.

They Phoned ahead, they were on time, and delivered cautiously.

On time, respectful, knew his job, and somehow parked it in a townhome parking spot!

Rough on the pickup/sit-down, but otherwise, it was a decent enough service for mobile/on-site storage...

Cost was not what was quoted. Lots of added charges. I would not use them again.

PODS worked with me to stay within my budget and within my time frame for pickup and delivery.

POD moving is the perfect choice for moving and storage combined. The POD customer service was very responsive to our needs and explained everything about the process

Pods was able to drop off their biggest container in a flower bordered circular driveway and did a great job! They honored their delivery & pick-up dates.

Our belongings were dusty upon removal which we did not expect as we cleaned the POD before using. The charges for pick up/delivery/pick up were more expensive than we planned. Also the delivery driver to our new address was very new and he apologized for not getting the pod close to the curb. I was OK with the distance but it was problematic to our HOA.

PODs arrived on schedule and on pick up they made a courtesy call ahead of pick up to make sure that I had enough time to load.

Very efficient and not too expensive

Ordered one 16 foot container and one 12 foot container. Both cost the same. When I asked the dispatcher if there was any disadvantage to having extra space she said that things could move around if too much room. After all, we needed 2 16 foot containers and had to rent a truck to move the rest of our things. Our movers said there is no disadvantage to having too much room as they can strap things in so they won't move around.

This is the fourth time I have used PODS. They are reliable, and on time. I will continue to use them for long distance moves.

Easy to schedule, delivered on-time, and cost-effective. Moving from San Jose, CA to Woodinville, WA. PODS is storing our 2 containers for 2 1/2 months.

They showed up on time to deliver and pick up the POD.

wrong pricing quotes

This transportation/storage option worked very well for the size and distance of our move because we were in between escrows and had to move out of the house we sold 9 days before escrow on our new house closed. We used the largest POD for our 2 Bdrm w/ a garage condo and it worked although it was tight. Once it was loaded, they picked it up and stored it at their local storage facility until we were ready to move into our new home. The condition of the container was perfect - clean and in excellent condition. The customer service during booking, pick-up and drop-off was very professional, true to their word. We received a call with the estimated time of arrival to drop-off or pick-up the day before and they always arrived in the time estimated with time to spare. We also received a call from the driver when he was 15 to 30 mins away. I would definitely use PODS again and would recommend them to family and friends.

Overall experience was great. The Broomfield, CO dispatch did not update their information. So when the drivers called for drop off and pick up we confirmed our address. Both times they would have gone to the wrong place if we had not spoken up.

The original Pod delivery driver was very courteous and accommodating to help find a way to "make it work" with POD placement in a narrow alley. Upon delivery 5 months later to my new location, the POD was put exactly where I requested it to be and pick up was also on time.

Needed to place the pod in a different place. Put it in the driveway and worker was very careful of neighbor's property and mine. He assessed the situation, placed the pod, and did an excellent job. Pod came in specified window of time and I'd recommend PODS which I found online.

Austin to NYC 7x7 pod quoted me 1200 ended up being over 2500 lost my pod couldnt find it I mean WTF This was suppose to bbe pain less

POD delivered on time, stored and picked up on time.

After speaking with several consultants at Pods, they assured me that their 12 foot container would be the ideal size for the move, I decided to get the 16 foot container based on my own instinct and it still wasn't large enough for our 2 bed 2 bath condo move. It caused a HUGE hassle on the day of the move to go get an additional storage unit, a U Haul and move the rest of the items ourselves because we had already kept our movers for 6 hours! Very displeased with their estimates.

Showed up on time and received early notifications. The drivers were very polite and knowledgeable explaining how to use the POD.

The Pods arrived and were picked up on time. They were responsive to my request to change my pod storage from local to out of state. The transport of my pods was prompt as well. All of my belongings were just as they were when placed in the pod. No damage.

PODS are so wonderful. Easy to arrange, move, set up, get access to, etc. Everything about them is effortless.

On time and very convenient. No hassle.

The estimation of container size was grossly wrong. Even after doublechecking that a single 16 ft container was enough, they were confident it was. We've filled the 16 foot container and are renting a 20 ft uhaul to finish the job which will lead to renting a storage unit after we move to Texas.

Exactly what I needed for my move.

we feel the transportation was great. We had problems with the load shifting and took 30 minutes to try to get the door open. Our pods delivery person helped. however we felt he could have helped more on some aspects. We would still recommend pods. We felt the over all experience was great.