On time and great customer service.

Wish they had better explained how much space it would take, otherwise they are doing a good job but it is not complete yet.

I love PODS!! This is my second time suing PODS for storage.

Very pleased all the way around. The packing, the storage and delivery as well as the unpacking. The two gentlemen that unpacked us today did a fantastic job!! I would recommend them highly to anyone!!

The Pod was a few hours late arriving to my new home but all in all it was a pleasant and smooth experience.

So far so good! ... Goods have not been delivered to warehouse yet ...

PODs has been prompt and efficient in delivery and pick-up of all of our containers. Their customer service personnel are always helpful and courteous, and the on-line notification system is very informative.

We used 3 containers. They did a great job; came when I needed another container, answered all my questions. Worked with me at my new location when I had special requests.

Best way to move ever! No need to stress yourself with renting a truck or hauling loads by yourself when these guys are around.

Overall, I had a good experience with the PODS storage container. There were a couple of small issues. The container was delivered incorrectly the first time, but they fixed it for free. Then on the 2nd drop off, the dates got mixed up and they almost delivered the POD too early (before I actually owned the new home I was moving into). Even though the professional movers did their best to tie everything down, the contents still shifted a three or four small items broke. The customer service was excellent and they took care of every problem that they could. I would still highly recommend the PODS service, it was very good.

Great service. Love PODS!

The Pods idea is a great one, but the billing was problematic. They had some glitch and doubled me every month and the call time to get a hold of CC person was stupid long!

This is my 3rd cross country move with PODS and they NEVER disappoint. They are always on time, they call to keep you posted if there is an issue, and they are always friendly, from the office to the driver!

This is the second time I've used PODS. The first was to move from Boston to Portland, OR, in the middle of winter, and they did a great job, despite the fact my delivery was delayed because the truck carrying my POD had a gasline freeze somewhere in Idaho. Not their fault. This most recent move from Portland to San Diego was not quite as smooth. PODS lost my gypsy moth form while I was en route, and it wasn't easy to straighten out. Then I stored the containers for 2 months while looking for a place to live in San Diego, and that worked out well. Basically, I'm pleased with their service, their drivers are incredibly pleasant and competent, and I would use them again for any long-distance move.

If you can get your stuff safely into and out of the POD you will be happy. It's the filling and unloading of the POD is where the issues occur.

The delivery and pick up went smoothly at both ends.

This is a great approach for moving. Drivers are very helpful. We had 2 PODS and had no problems at all with pick up and delivery requests. We stored our belongings for nine months.

Every person I dealt with thru customer service was knowledgeable and friendly. Same with the drivers. My stuff was moved from Florida to California and it arrived exactly how it was packed - nothing moved, tipped over etc.

I will never use PODS again.

I had an awful experience with PODS from beginning to end. It was a nightmare.

This transportation option worked well for the size and distance of my move. They were able to schedule the pick up and drop offs to work around my schedule and the apt restrictions. Everything fit in my POD and I would use them again if I had another big move.

So far so good - Drivers great at getting in touch and letting you know that everything is on track.

I love the POD service I received. I am putting my items in storage indefinitely, as I am going to be traveling for several years. The POD is a great system and the driver was very helpful and efficient. I love that I did not have to be home to have the POD picked up. I can't say enough about the great service. I would recommend the POD for anyone who needs safe, reliable storage of their items.

We used PODS to pack and move us from Washington State to California. Then we used them again to move us from one apartment to another and to keep some items in storage for a number of months. This storage POD was just emptied. They are the best movers/storage company we have used and we highly recommend them.

The local team is super. They stay in communication and make certain the job is done right & on time.

They were on time. I was disappointed that they could not fit the pod further on my driveway, but the basketball hoop was in the way so I appreciated their care in making sure that it did not get damaged.

On time and efficient.

The helpers were fantastic. They arrived on time, finished in a reasonable amount of time and were just a joy to work with!

The pod was delivered on time.

PODS service was outstanding. I would highly recommend them.

So far all they have done is deliver the Pod. It came right on time and the driver, technician was very nice and competent.

I have not yet had them move the Pod, either to their storage or to my new location. (So I'm not sure of the cost).

When I got an email telling me my order was cancelled, and I know I didn't cancel, I called and spoke to a very helpful young lady, after first talking to a man who was not willing to help me, I was on the phone with this young lady for almost two hours. There was a mix up in my order, no one bothered to call me and tell me my card was rejected they just cancelled the order" ; she stayed on the phone with me until she had resolved the problem. My only question is why am I paying $395 each for one 16ft and one 12 ft container. I was told the 12ft would be $177

I was very pleased with PODS. My only complaint is their online system, which is very "clunky" and is not very reliable (I made changes and didn't see them afterwards.)

On time. Sent lots of emails with updates. Need to include more info in the emails sent ie delivery info. Doesnt include where the POD is being delivered. Would be good to know that it is being delivered to their storage facility or a specific address. You call and get placed on hold for 15 plus minutes ...... Also my entry door two sliders were bent. I had to use skinny luggage locks as that is all that the damaged door sliders would allow. They should check that the door locks havent been stressed before delivery to new job site or offer free insurance if not able to be secured as usual. The guys packing my POD were surprised that it was like that on delivery and wasnt fixed before it was sent to me.

The CSR at PODS advised that I needed a 16ft. container so that is what i ordered. Unbeknownst to me, that container was not big enough, so I had to then order another POD container of 7ft. and pay an addl $1,000.00 to get all of my items transported.

The driver was incredibly engaging and very professional. He knew how to do his job well.

Excellent price and perfect to move at your own pace. Also, if you can watch the truck who delivers the POD, it's fascinating. A great service.

They have been and continue to be just what I needed and need for my long move and the storage of my household contents.

This POD has just gone into storage. Workers were great and did a good job.

I would give this company negative stars if I could. They pushed my delivery date back twice leaving me with no furniture for weeks. Then they triple charged me for all service totally over $7000 and took three weeks to reimburse me-and only did so after I contacted them. They are impossible to contact; I easily spent over 2hrs on hold, twice having to hang up because the wait was so long. I will NEVER use this company again.

I didn't have to be there for the pick up which was nice. The delivery guy, Tray, was very professional and handled the machine extremely well to get the POD into just the right spot.

Once they have your order they are impossible to contact via telephone, email, or chat!! I was put on Hold three times and the call was picked up and hung up....this after waiting 10-minutes each time. I even called as a govt customer twice and those transferred calls were dropped after waiting 10-minutes each time. The pod is OK and that is the ONLY reason for giving them an "average".

We chose a pod since we sold our home sooner than we thought and did not have a new home yet. So Pod was a good way to store our furniture for short term.

there were no problems with delivery or pick up of the pods.

Timely, without hassle.

I am dealing with them. not happy at all - can I give them zero stars? I am demanding a partial refund due to extremely poor service.

Dropped off and picked up great!