PODS® Reviews

Storm W

Sherwood, OR
Wrote a review on 11/11/2015
PODS Review
(3 out of 5 rating)

They told me door to door for my 3000 mile trip would be 10 days. It was 15.

Distance: 3,000 mi
Cost: $4,000
Per. Mile: $1.33
SqFt. Moved: 1,200

cheryl d

Escondido, CA
Wrote a review on 11/11/2015
PODS Review
(5 out of 5 rating)

What a great way to move. The delivery and pick up of the POD were so easy, and they have terrrific customer service. I used the online tools, but when that wasn't convenient, I called them. There was never a long hold period and the reps where very helpful and knowledgable. This method was perfect for our cross-county move, The condition of the container was great. We chose this method of moving because it best suited our needs in terms of time needed to load and unload. I would definitely recommend them and would use them again and recommend them to others.

Distance: 2,800 mi
Cost: $3,500
Per. Mile: $1.25
SqFt. Moved: 1,000

Deborah R

Lithonia, GA
Wrote a review on 11/10/2015
PODS Review
(5 out of 5 rating)

PODS worked fine and the container was good. Customer service was excellent. I would use them again.

Distance:
Cost: $1,500
Per. Mile:
SqFt. Moved:

Eduardo F

Fort Worth, TX
Wrote a review on 11/9/2015
PODS Review
(5 out of 5 rating)

Great, on time and excellent customer service.

Distance: 450 mi
Cost: $2,000
Per. Mile: $4.44
SqFt. Moved: 1,100

Debbie M

Las Vegas, NV
Wrote a review on 11/8/2015
PODS Review
(5 out of 5 rating)

I would definately recommend them. They kept in touch with us and were very courteous on the phone. Always on time with container drop off and pick up. Had no problem with getting access to container.

Distance: 1,700 mi
Cost: $2,200
Per. Mile: $1.29
SqFt. Moved: 2,400

Janet C

Austin, TX
Wrote a review on 11/7/2015
PODS Review
(5 out of 5 rating)

They were prompt and professional on both ends of my move.

Distance: 1,800 mi
Cost:
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Teresa O

Vermontville, MI
Wrote a review on 11/7/2015
PODS Review
(5 out of 5 rating)

Right on time with the delivery and both drivers were very polite, answered all my questions, and were very professional. Would use them again.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

Susan B

Bel Air, MD
Wrote a review on 11/4/2015
PODS Review
(4 out of 5 rating)

PODS customer service was excellent. They quickly and professionally answered every question and handled every change. The containers were clean, and the driver was extremely nice. My only issue is that I greatly underestimated size and quantity of the PODS I would need for my move. There has to be better way to estimate how much stuff a person has to move for example how many books, how much artwork and wall decor, how much clothing, etc. Nonetheless, my overall experience was positive and I would use PODS again.

Distance: 600 mi
Cost: $2,500
Per. Mile: $4.17
SqFt. Moved: 1,800

Shawn H

Winston Salem, NC
Wrote a review on 11/4/2015
PODS Review
(5 out of 5 rating)

PODs was perfect for my moving and storage needs. I was moving locally, but had to store my things for about 2 weeks. They kept in touch with me throughout the whole process. The PODs were clean and in good condition. Customer service was responsive, efficient, and helpful throughout the process. I would definitely use PODs again and would recommend them to anyone.

Distance: 5 mi
Cost: $340
Per. Mile: $68.00
SqFt. Moved: 2,100

Jody H

North Hollywood, CA
Wrote a review on 11/4/2015
PODS Review
(5 out of 5 rating)

Everything in my container was protected and in excellent condition when it arrived. The pick up and drop off were a breeze. I would use them again for sure.

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Jeanne K

Las Vegas, NV
Wrote a review on 11/4/2015
PODS Review
(5 out of 5 rating)

They were always on time and courteous. It worked for me because I was able to load and unload at my own pace. The size was fine. The condition was good. The POD went through snow and rain and didn't leak.

Distance: 1,500 mi
Cost: $3,300
Per. Mile: $2.20
SqFt. Moved: 600

Adrienne Y

Lafayette, NJ
Wrote a review on 11/4/2015
PODS Review
(5 out of 5 rating)

This was our first time using PODS and would definitely contract with them again. Customer service was excellent and Jerry, the driver, delivered the POD on schedule. Awesome service!

Distance: 700 mi
Cost: $2,400
Per. Mile: $3.43
SqFt. Moved:

Cierra L

Rancho Cordova, CA
Wrote a review on 11/2/2015
PODS Review
(4 out of 5 rating)

PODS was easy to work with

Distance: 1 mi
Cost:
Per. Mile:
SqFt. Moved: 1,100

Mark S

Los Angeles, CA
Wrote a review on 11/2/2015
PODS Review
(5 out of 5 rating)

We had a problem with being able to pick up my container once I had loaded it and left the city. Cars continued to park around it and block access to it. PODS worked with me on this until they were successfully able to pick up the container. They went the extra mile. I would use them again for sure. It was a much better alternative to my move than moving companies who wanted weeks to deliver my furniture after they picked it up, or using U Haul which would have cost more and forced me to navigate the downtown area of a big city in a large truck with my car in tow.

Distance: 1,500 mi
Cost: $1,500
Per. Mile: $1.00
SqFt. Moved: 1,100

Isabel D

Groveland, MA
Wrote a review on 10/31/2015
PODS Review
(5 out of 5 rating)

I would definitely use PODS again if and when I have to move, hopefully not for a long time. lol

Distance: 5 mi
Cost: $2,000
Per. Mile: $400
SqFt. Moved: 2,700

Mary C

Nashville, TN
Wrote a review on 10/30/2015
PODS Review
(5 out of 5 rating)

The customer support staff were amazing and we have been very impressed with Stacy in customer support and Jason who handled the actual POD in Nashville. Thank you all! Marcia and Autumn.

Distance: 1,200 mi
Cost: $2,500
Per. Mile: $2.08
SqFt. Moved: 900

Deb P

Bridgewater, MA
Wrote a review on 10/30/2015
PODS Review
(5 out of 5 rating)

POD arrived on time. Crew was conscientious about placement and offered options we didn't think about.

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patricia k

Salinas, CA
Wrote a review on 10/30/2015
PODS Review
(3 out of 5 rating)

put the pod where they wanted - not considerate of where it was placed (in the middle of a two car driveway) so I was unable to park my car on either side.

Distance: 400 mi
Cost: $1,200
Per. Mile: $3.00
SqFt. Moved: 1,500

Mary Gail T

Troutdale, OR
Wrote a review on 10/27/2015
PODS Review
(5 out of 5 rating)

Wonderful customer service, communication, and ease of planning. My belongings were undamaged, dry, and delivered as promised.

Distance: 1,000 mi
Cost: $2,200
Per. Mile: $2.20
SqFt. Moved: 1,200

Tom E

El Cajon, CA
Wrote a review on 10/23/2015
PODS Review
(5 out of 5 rating)

PODS is an awesome company! Would use again and rev omen to anyone.

Distance: 50 mi
Cost: $800
Per. Mile: $16.00
SqFt. Moved: 1,200

Kristen M

Seattle, WA
Wrote a review on 10/21/2015
PODS Review
(4 out of 5 rating)

PODS has accommodated several changes in the moving plan. Staff are courteous and helpful.

Distance: 30 mi
Cost: $3,500
Per. Mile: $117
SqFt. Moved: 1,200

Karen S

Everett, WA
Wrote a review on 10/20/2015
PODS Review
(5 out of 5 rating)

Antonio, Devon and Brad were definitely the best movers that I have ever seen.

Distance: 600 mi
Cost: $2,000
Per. Mile: $3.33
SqFt. Moved: 1,000

Patricia C

Phoenix, AZ
Wrote a review on 10/19/2015
PODS Review
(5 out of 5 rating)

Initially ordered one Pod & needed two. A second was delivered 1 day before the pods were to be loaded. In every case -- delivery & P/U of pods -- the drivers arrived on the front end of the window I was given & they were all courteous & professional.

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,806

Marisa W

Okatie, SC
Wrote a review on 10/19/2015
PODS Review
(2 out of 5 rating)

Long distance PODS move -- service in FL at the beginning of my move did a great job -- delivered on time, easy to schedule, careful set up of container in driveway (carefully avoiding sprinklers in yard, etc.). On the other end, it was next to impossible to schedule a delivery date. I was told that the Savannah facility only has 2-3 drivers, so if you are using this (or another smaller market location) make sure you plan FAR in advance. In fact, the (empty) POD is still in my driveway because they were unable to schedule a date to pick up the empty POD until 11 days AFTER it was dropped off at my house -- and I scheduled the pick-up date a week before it was even dropped off. VERY disappointed and I get to be reminded of how disappointed I am every time I go out my front door and there is an empty POD just waiting in my driveway for them to come and pick it back up. I will NEVER use PODS service again unless I am moving to and from a large market where they can PROMISE me better and more timely service.

Distance: 350 mi
Cost: $2,500
Per. Mile: $7.14
SqFt. Moved: 1,500

Marcia S

Avondale, PA
Wrote a review on 10/19/2015
PODS Review
(4 out of 5 rating)

We stored our furniture in a Pod for 10 months. They were very convenient, on time, and very easy to schedule, even on short notice. We did see that there had been a small leak in the pod as the cloths that had wrapped a couple of our headboards showed evidence of leakage stains on the cloth, but the furniture was not damaged. All of our furniture was exactly as we had secured it ten months ago, nothing shifted or broken. We would use them again.

Distance: 70 mi
Cost: $1,600
Per. Mile: $22.86
SqFt. Moved: 2,500

Linda F

Beaumont, CA
Wrote a review on 10/18/2015
PODS Review
(5 out of 5 rating)

Very satisfied with PODS!

Distance: 3,000 mi
Cost: $3,700
Per. Mile: $1.23
SqFt. Moved: 3,200

james c

Cape Coral, FL
Wrote a review on 10/18/2015
PODS Review
(5 out of 5 rating)

Brian the driver was very nice and made me feel very comfortable.

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Lisa K

Saint Louis, MO
Wrote a review on 10/17/2015
PODS Review
(1 out of 5 rating)

Many of our items were damaged upon arrival- vases that were extremely well packed arrived broken, furniture was banged up and legs were broken off of dressers. The pod goes through so much shaking during the loading and unloading process that the boxes were shifted and pinned the door shut. We could not access it for several hours until a professional came to open the pod. We also had difficulties receiving our pod in a timely manner- we were told it would arrive in 4 days and it arrived 8 days later. Very disappointed, would not use again and would not recommend.

Distance: 700 mi
Cost: $1,300
Per. Mile: $1.86
SqFt. Moved: 950

Charlotte K

Albuquerque, NM
Wrote a review on 10/16/2015
PODS Review
(5 out of 5 rating)

Very efficient in every way!

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Michelle B

Skillman, NJ
Wrote a review on 10/14/2015
PODS Review
(5 out of 5 rating)

PODS is a lower cost option that simplies the moving process. Our contact Kim knew what she was doing and made it all so easy.

Distance: 1,000 mi
Cost: $2,300
Per. Mile: $2.30
SqFt. Moved: 3,100

Steve D

Estero, FL
Wrote a review on 10/13/2015
PODS Review
(5 out of 5 rating)

Connecticut to Florida move and no problems at all! I highly recommend PODS.

Distance: 1,500 mi
Cost: $3,200
Per. Mile: $2.13
SqFt. Moved: 1,600

Brett L

Mount Holly, NC
Wrote a review on 10/12/2015
PODS Review
(4 out of 5 rating)

Pod took up 2 parking spaces and apartment management whined

Distance: 530 mi
Cost: $1,600
Per. Mile: $3.02
SqFt. Moved: 1,000

Graeme B

Kansas City, MO
Wrote a review on 10/11/2015
PODS Review
(5 out of 5 rating)

They were not able to place the POD in the driveway so it was placed in the street. Rather than pick it up the day after loading as scheduled they picked it up the same day. They did so to prevent the city from citing us for the container being in the street. They container was in perfect condition and the driver did a great job. I would definitely recommend them will use them again if the need arises.

Distance: 1,400 mi
Cost: $1,900
Per. Mile: $1.36
SqFt. Moved: 3,500

Dan T

Chino, CA
Wrote a review on 10/10/2015
PODS Review
(5 out of 5 rating)

Excellent service! On time delivery and pick up....friendly employees.

Distance: 1,300 mi
Cost: $5,000
Per. Mile: $3.85
SqFt. Moved: 850

Nihada B

Manhattan, NY
Wrote a review on 10/8/2015
PODS Review
(1 out of 5 rating)

They showed up very late.

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Lata K

Lutz, FL
Wrote a review on 10/6/2015
PODS Review
(4 out of 5 rating)

Very good and apacious

Distance: 1,600 mi
Cost: $2,000
Per. Mile: $1.25
SqFt. Moved: 1,100

Rebecca W

Chesapeake Beach, MD
Wrote a review on 10/6/2015
PODS Review
(5 out of 5 rating)

Everything we packed came out to us perfectly. 1900 miles plus a month of storage, plus survived Hurricane Joquin!

Distance: 1,900 mi
Cost: $5,800
Per. Mile: $3.05
SqFt. Moved: 3,500

David O

San Francisco, CA
Wrote a review on 10/5/2015
PODS Review
(5 out of 5 rating)

Everything about PODS was convenient and professional. While I wish a mid-sized container was available for cross country moves, as the small size was not large enough and the large size too big, the experience was still a very pleasant one.

Distance: 3,000 mi
Cost: $5,000
Per. Mile: $1.67
SqFt. Moved: 750

Tim W

Placentia, CA
Wrote a review on 10/5/2015
PODS Review
(4 out of 5 rating)

Only problem with them is the won't PRORATE for container charges. Otherwise, PODS are great.

Distance: 3 mi
Cost: $250
Per. Mile: $83.33
SqFt. Moved: 1,000

Lorena R

Salt Lake City, UT
Wrote a review on 10/4/2015
PODS Review
(4 out of 5 rating)

Overall very good! They over promise what they can do and then they don't fully deliver.

Distance: 6 mi
Cost: $1,500
Per. Mile: $250
SqFt. Moved: 2,200

Carole B

Storrs Mansfield, CT
Wrote a review on 10/4/2015
PODS Review
(5 out of 5 rating)

I hired PODS to transport most of the contents of my 2-bedroom condo to our new place 1500 miles away, in a 16-foot container. It cost much less, even with Hire-A-Helper assistance at both ends, than the large van lines. The customer service rep was very professional and helpful (for example, she advised me to get a 16-foot POD rather than order two 7-footers, as it would actually cost less--and it turns out that she was right, I would definitely have needed more than one 7-footer to fit all my stuff.) And, unlike the larger moving companies, PODS could tell me the exact day when they could deliver the POD to my new apartment. I'm happy to report that everything arrived safe and sound! My only critique was that their truck arrived several hours earlier than the estimated 'window' time to pick up the filled POD--so make sure you have everything packed into the POD the night before pickup.

Distance: 1,500 mi
Cost: $3,200
Per. Mile: $2.13
SqFt. Moved: 1,200

Sue or Ron B

Fort Myers, FL
Wrote a review on 10/3/2015
PODS Review
(4 out of 5 rating)

Very efficient in scheduling and providing pick up and delivery times.

Distance: 950 mi
Cost: $7,000
Per. Mile: $7.37
SqFt. Moved: 4,000

Anthony K

Forest Grove, OR
Wrote a review on 10/3/2015
PODS Review
(4 out of 5 rating)

PODS was the most affordable option for our situation. We had to have our stuff stored for a couple of months while we found a new home in another state, and then have those things moved to the new home. With PODS we were able to load everything into the unit, and it was stored locally, then when we found our new home, the same unit was then transported to our new location. I would definitely recommend hiring movers to load your things if you have a lot of stuff.

Distance: 2,200 mi
Cost: $3,300
Per. Mile: $1.50
SqFt. Moved: 1,700

Karen B

Gilbert, AZ
Wrote a review on 10/2/2015
PODS Review
(4 out of 5 rating)

My interstate move went very smooth and on schedule. The transport guys on both ends were amazing - there is nothing like personal face-to-face interaction. They both went above and beyond. Guillermo who did the drop off was very personable and explained everything to me. Kevin went above and beyond by calling dispatch and having the container arranged to be picked up next day for me since it sat on a public street, that is not customary. Sales rep was decent, they are pushing for a sale. However the 800 reps are sorely lacking, they are very little help and have little knowledge. They probably see what you can see yourself on your online account. I could never get a straight answer from them and they are not local so they can't tell you much. If I had to load/unload myself, I would most likely use a Pods container again. Best cost efficient deal around.

Distance: 1,800 mi
Cost: $3,200
Per. Mile: $1.78
SqFt. Moved: 1,500

Mary Gail T

Rancho Palos Verdes, CA
Wrote a review on 10/2/2015
PODS Review
(5 out of 5 rating)

I was very pleased with the quality of the pod as it will be traveling to a State that gets lots of rain. The POD driver was very considerate in placement of the POD, and the wooden slats at the bottom protect my driveway. I have called their Customer Service with additional questions and the employees are very polite and informative. I am happy so far with the quality and service.

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Richard H

Denver, CO
Wrote a review on 10/2/2015
PODS Review
(5 out of 5 rating)

Pod deliveries and pick-ups went as scheduled. Pod was clean and easy to use.

Distance: 1 mi
Cost: $400
Per. Mile: $400
SqFt. Moved: 1,000

Deborah D

Chicago Heights, IL
Wrote a review on 10/2/2015
PODS Review
(4 out of 5 rating)

pending upon the delivery of the POD. Did not care for all the communication through email. Too many forms, and not enough personal communication.

Distance: 1,500 mi
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JEANNINE M

Cincinnati, OH
Wrote a review on 10/2/2015
PODS Review
(4 out of 5 rating)

Responsive and communicated well.

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