PODS® Reviews
Ordered one 16 foot container and one 12 foot container. Both cost the same. When I asked the dispatcher if there was any disadvantage to having extra space she said that things could move around if too much room. After all, we needed 2 16 foot containers and had to rent a truck to move the rest of our things. Our movers said there is no disadvantage to having too much room as they can strap things in so they won't move around.
This transportation/storage option worked very well for the size and distance of our move because we were in between escrows and had to move out of the house we sold 9 days before escrow on our new house closed. We used the largest POD for our 2 Bdrm w/ a garage condo and it worked although it was tight. Once it was loaded, they picked it up and stored it at their local storage facility until we were ready to move into our new home. The condition of the container was perfect - clean and in excellent condition. The customer service during booking, pick-up and drop-off was very professional, true to their word. We received a call with the estimated time of arrival to drop-off or pick-up the day before and they always arrived in the time estimated with time to spare. We also received a call from the driver when he was 15 to 30 mins away. I would definitely use PODS again and would recommend them to family and friends.
After speaking with several consultants at Pods, they assured me that their 12 foot container would be the ideal size for the move, I decided to get the 16 foot container based on my own instinct and it still wasn't large enough for our 2 bed 2 bath condo move. It caused a HUGE hassle on the day of the move to go get an additional storage unit, a U Haul and move the rest of the items ourselves because we had already kept our movers for 6 hours! Very displeased with their estimates.
What a lifesaver using Hire A Helper. The two young men that came were on time, polite, friendly and did an outstanding job pack up my PODS. I wish I would have used them to pack our first POD. They amazed me on how well they packed the POD making sure to pack all the things that were the most important to me and then some. Leaving no wasted space. I would definitely use them again.
The PODS concept and execution is fabulous! So convenient and flexible. We used their system for a move from our primary residence to two new separate locations, one across town (one PODS) and one cross-country (2 PODS). What a wise decision on our part! Easy to work with, fantastic customer service, and FLEXIBILITY.
Lots of credit to the PODs delivery and pick up drivers. They we all courteous and called to let us know when they would arrive. They took great care to ensure no damage to the driveway and surrounding grass area. Our POD was in good condition and no water damage which is one of the things we worried about most. We used One 16' POD
PODS worked well for us. We moved often in the past between cities and had observed professional packers and loaders. So we packed in a lot of paper and padding when boxing breakables. I think we had less damage then when we had name brand moving companies move us. We used professional hire a helper to load the heaviest furniture on the 2nd pod. We would use PODS again
The PODS people on the phone and the actual delivery men clearly don't have an understanding of what each other do. The operators on the phone assured me of delivery into my driveway, even after I gave them dimensions on the phone. When the delivery man go there it couldn't be done. They wanted me to only get one 16 ft pod, I felt that would be too small so I ordered a 7 ft pod. Even the 7 and 16 ft pods together were too small. I feel like the operator on the phone was just trying to make a quick sale without listening to what I was explaining to him. The result was we ran out of space, had to wait for another pod to be delivered, and had our pod sitting in the street which was dangerous for my stuff because the street is narrow and my pod could have been hit by a car.
