Renting a PODS container worked well for the distance we moved. It was the largest container and we needed just a bit more space.The condition of the container was very good. The customer service was quite good. The two young men who arrived to drop off our POD were professional, friendly and very talented when it came to placing the container in our driveway. We thought they did a very good job. We would not hesitate to use them again, if the need arose.

Every thing done as scheduled. Outstanding service.

On time dev of the pod, clean and ready to store.

The 16'x8'x8' container was supposed to fit 3-4 rooms. I fully disclosed everything we had to fit in our 3 bedroom apt, and the PODS rep said that we would undoubtedly get everything in. But we didn't. We had to donate several small pieces of furniture. Not a huge loss, but disappointing.

Pod's, overall was great to deal with. Their container was clean, in good shape and the service was excellent. We chose Pods because of the quick scheduling of the move. It gave us more flexibility which we couldn't get with a moving company. We would use them again. Although it's more physical work than hiring a professional mover if you do your own loading, which we did. But, if done right, nothing gets lost or broken and you can have it delivered when you want other than dealing with a movers schedule.

Good size,pod in good shape, driver went too fast, wrong placement

PODs picked up and delivered my POD on time, and everything that I unprofessionally packed in there was in a good condition when I got it out 5 months later. The reason they aren't getting 5 stars is because they stored my POD at a facility that was so far away from my new apartment that they ended up charging me for a second long distance move when I requested that they deliver my POD. If I had known where they intended to store it when I first had it shipped cross country, I would have told them to store it at a closer location so I wouldn't be charged for a second move.

The drop-off and pick-up people were excellent, the pod door latches were difficult (slightly bent?) but otherwise it was in good shape and very clean. Phone contact was okay. ( I do not like to order online, I rely on my computer only for confirmations and receipts when purchasing). I chose Pods because they were the company I had heard of the most frequently. My pod was in storage for a year and things were a bit dusty, but in good shape. Yes, I would use them again.

The young men who packed the pods were careful and did so with precision. They were polite and cheerful. Very good experience. Thank you Antonio, Ed and Greg.

So far I have only ordered my POD, but that went very well. I am a returning customer…they are the best!!

Great price for the pod and very convenient with the storage in the same unit.

Some customer service issues with people I spoke to on the phone not giving correct information (not intentionally, just not understanding the info themselves probably), just be sure you clarify any payment and fee details and understand all agreements, but overall a great service. The container was clean and secure, all the people I interacted with in person were great (drivers, warehouse staff and office). So far everything that came out of the pod looks to be in the same condition it went in. The approximate price I listed for this service includes 7 months of storage at about 250/month for a 16' container.

POD is really a class act and I understand their success. It was so easy.

great moving job both times the Pod had to be moved

The POD was delivered right to my driveway at exactly the scheduled time. Their update alerts were very helpful and I always felt in the loop about the progress of the POD arrival and pick-up.

Didn't deliver/pickup when requested.

The driver was pleasant and competent. Knew what he was doing. Placed the Pod carefully exactly where I wanted it.

They badly estimated the number of containers I needed for a 4 bedroom house.

I found out about this company, after I had already packed and stored my belongings with PODS and I needed someone to help me unload the contents at my new location. Since I live alone, I didn't have someone to stay outside and watch the guys as they unloaded my furniture since I had to be inside to direct them where to place the heavy items, as I wouldn't be able to move them myself after they left. I had carefully wrapped my headboard in a furniture pad and the PODS was very tightly packed so that nothing could move around in it durning transport. When I saw one of the movers bringing the headboard in to my apartment, he was not only carrying it by himself under one arm, which meant that it was swinging around as he was walking, he had also removed the furniture pad! When it came in he had put a large gouge on both the front and back of the headboard. That's not all. After the movers had left, I noticed that I was missing a full length mirror that belonged in my bedroom. When I went out to the POD to see if it was still in there, I saw that it was hanging over a curb, completely shattered. Of course, the movers never mentioned a word about it, they stupidly thought I just wouldn't notice. When I submitted a complaint and explained the situation, the representative that got back to my had the nerve to tell me that the headboard HAD to have been damaged in transport, after I had explained, VERY CLEARLY, that it had been carefully wrapped and packed and couldn't possibly have been damaged with a sharp gouge when it was wrapped in a furniture pad. They sent me a small reimbursement for what was covered under their free insurance policy but if you make the unfortunate decision to hire this company, pay the extra money for full insurance coverage and make sure you're babysitting the movers and watching their every move.

I cannot say enough about how much I love PODS. Service, cost, ease of use… it revolutionized moving. The extra links, like to the movers, etc. are genius. Even small issues, like me needing to have the POD dropped off & picked up same day… no issues! LOVE PODS.

I love this process. It totally works for us.

Third time using pods.cross country move. Never an issue.

The drivers delivering and picking up the PODS were on time and very courteous. They knew what they were doing, very professional.

We rented 2 pods for about 2 months. Reasonably priced and much cheaper than renting a trucking company.

Very convenient and perfect for our needs. Drop off and pick up were flexible to my schedule, and were prompt.

From the setting up our move to the very end where pod will return I always had someone help me with any of my questions. Very helpful and courteous. Thank you

Most punctual and efficient service I've used. Container barely fit everything when stuffed, but we are overfurnished for a 2bd apartment.

I was totally amazed at how easily and accurately they placed the pod on our driveway! It worked out great!

Best option for a "layered move" and I felt in total control. Everyone was so professional. Will use in future.

The POD I ordered came on time. I have used them before and highly recommend them.

Second move with this company. They are excellent.

Prompt and professional. I needed another container and they brought me one the next day with no delays.

Our move correlated to the end of the college year and the phones at PODs were jammed. i spent 1.5hrs on the phone during 1 call and 40 minutes on another call trying to reach them. Their system to identify deliver windows does not work well at all. They call you with a delivery window but don't leave the time on your VM, instead they tell you to log in and check. When i logged in to check, the information WAS NOT posted to my account so I had to make another call. They sent a guy out to deliver a lock that we never requested, so that was another call to get that charge removed as the delivery guy kept the lock. All in all, PODs is a good system but the inefficiencies with their process is creating a lot of additional expense for everyone concerned.

Pod doesn't get picked up until tomorrow, and not sure how long it will be in storage. Maybe 2 months

Cost effective and great customer service

They tried to cancel and change our delivery date the day the POD was to be delivered. We already had arranged for movers to come help us pack the POD the next day and were told the POD wouldn't be delivered for 2 days (due to the weekend). Luckily they were able to deliver the POD on our original date after calling and explaining our situation.

Good value and great flexibility.

I had a few issues where a few days after I ordered i received notices that they were dropping off the unit I requested. Other than that, no issues.

will use again fast delivery helpful with getting helpers.

Did everything they said they would on time and with plenty of advance notice. Would recommend PODS to anyone.

The POD was delivered when promised.

Efficient and good amount of space. I like their "podzilla" contraption. Makes me feel like that's one less area where my items have the potential to be damaged.

Service was GREAT - they arrived when they said they would and I have no complaints at all.

Very convenient. Worked well given that I had a very open ended move (not sure when or what city).

Moved to another state. The price was competative, extra clean containers, had prompt delivery & pick up right down to the time they would arrive empty and picked up when they were full. They were stored at their secured facility for 9 weeks until we took posession of our new home. Again, I received a call from the driver within 1/2 of drop off and they picked up the empty containers at the designated time agreed upon on the date I requested. Very impressed.

Happy with arrangement

Love the company saved me from having to drive a trailer across the US...

Very polite transporters who were there within their time window and called before arriving.