PODS was very easy to work with. I would recommend to any of my family and/or friends.

PODS gives you a 3 hour estimated window for dropping off empty container and also for delivering it at destination. They were an hour late on drop off, and a DAY late on delivery. NEVER AGAIN. Used ABF before and no problems on either end. I would have used ABF again but they were booked. Will never use PODS again.

Not ready to review PODs - still waiting for the delivery of our items.

We spent a long time waiting on the telephone to speak to someone to make adjustments . We had a long-distance move. We needed to change some of our dates due to circumstances out of our control and they were not accommodating. We had to take dates that were only available for them.

PODS was also great -- extremely good customer service over the phone, very communicative about drop-off and pick-up times, and drivers were very friendly and professional, too.

Good service, on time with delivery and pickup.

great company so far

I was really impressed with the PODS process. We needed three storage units so it was a lot of stuff. The first POD was delivered on time and the young man that delivered it was very professional and courteous. He called 30 minutes ahead to let us know he was on his way then placed the POD on our driveway. When the second POD came, they sent the empty one on a truck and the driver was upset that they didn't send two trucks. He had a kind of surly attitude. He had to drop the empty POD on the street in front of our house, pick up the full POD, drop it on the street, pick up the empty POD then place it on our driveway. He then had to pick up the full POD. A lot of work but certainly not our fault. Two days later, the same surly driver just showed up. No call ahead. He had already dropped the new empty POD on the street and had began picking up our full POD. That's when I saw him and was shocked. Instead of picking up the POD while keeping it relatively level, he picked up the front of it about 5 feet off the ground leaving the back (door side) of it on the ground. This, of course, would have shifted everything in the unit back towards the door. I ran outside and asked him to please be more careful and to at least try to keep it level. His attitude was even worse after that. My third POD is being picked up tomorrow. I can only hope it won't be the same driver. It's a shame one arrogant non-caring driver had dampened out enthusiasm for the POD experience.

The company delivered and picked up containers at prior residence on time. it delivered the first container on time at my current residence.

same review asa for 32092.

They screwed up my order several times.

Communication with the PODS company was a little challenging. But it worked out at the end.

PODS delivered, stored, picked up, moved....overall, our experience was positive. However one PODS was dropped off facing away from the house and we were charged to have it turned around (this was refunded after we complained) and we are being charged insurance despite an email trail which says it has been taken off our account (waiting to work out a refund).

POD arrived without any tie down points installed and was very dirty inside. Called POD customer service and they told me to go to Home Depot and buy the eyelets used for the tie down points and install them, and no they did not offer to reimburse. Average rating for now, as waiting to see what kind of shape my possessions are in when delivered, will be in storage @3 months.

clear and communicative. trustworthy.

PODS gave me very good service and assisted me in successfully completing a very long distance move. I would use the service again.

The PODS staff and drivers are great. Customer service was always very cordial. The drivers really know what they are doing- they called before pickup and delivery and they put the POD down just where you want it

PODS container service itself was fine and as advertised. However, in the midst of our move PODS implemented a new software system that created nightmares for both PODS employees and us. Waiting on the phone for hours to resolve billing problems is just not acceptable. Their system billed for services not rendered and then automatically charged our credit card account. Their system problems started on January 6th and our account problems were finally resolved in mid-May. Their CEO actually sent an email blast apologizing for the fiasco.

POD delivered on time. Good customer service.

Excellent service. Easy online set up - great communication, and frankly - an amazing product and delivery mechanism.

I cannot give a full review because the POD has not yet been delivered. The POD was delivered on time and well placed. It was a good size for my furniture. It was also picked up on time. It will be delivered to my home next week.

PODs was a convient way for us to store our belongings while we were between homes. Drop off, transporting, and pick up was pretty easy to arrange. One issue I had is that they don't deliver or pick up on Sundays.

The 7 foot container was perfect for the amount of items we had packed. The driver was very professional and really knew how to operate the truck and the part that unloaded/reloaded the PODS container. He worked the PodZilla truck with great ease, it was nice watching him maneuver the truck and container. We will certainly use PODS again as we prepare for our final packing.

Website is terrible. Had trouble getting real person on phone. Lot of problems scheduling delivery date and correct address. All furniture and boxes were secure and arrived safely. Our move took a year to complete, so the PODS storage idea was great, although expensive.

PODs is very easy to work with. They keep schedules and are always very helpful on the phone and the online chat. They are bit expensive, but they do everything for you from delivery to storage.

arrived on time, picked up on time, delivered on time, customer service was great

I like working with them. They are on time and provide clean containers

So far I only had the pod packed. But pod arrived right on time. Hopefully the pick up and transport are as good.

Great way to do small moving jobs ! they communicate clearly and keep tabs on how things are going and supply a phone number for any questions during the process.

Professional, flexible. I would use them again. However, there is confusion over our billing.

Pods delivery person, John was very helpful

Very good job. Confusion on the last POD delivered when and time, but I would use PODs again.

The overall process was great. The only issue I had was misinformation due to moving to California. There was an extra form that wasn't explained to me. This caused a delay in pod transit. I was also not given proper information about SF street parking. Things like this should be explained well in advance so the customer has time to prepare.

Excellent job so far!

I have been asked about the service. I have rated it very high. They will get more business because of my review.

wish they had a bigger pod......

The pods drivers were excellent! Can't thank them enough. Again, thank you Bobby and crew.

Amazing job of setting up the pod! Right size for us, and will use them again for future moves.

Minus one star mostly because there was some drama about me needing to be rescheduled bc I would not be present to sign a waiver for a street drop off (very stressful). But I rescheduled to a week later (thank god it was available) and it went very smooth. The pod is in progress to be delivered to me in NY, so I don't have the other side delivery to rate just yet, but so far so good on the first half. The 16' container fit my 2 bedroom apartment, but I also didn't have a ton of furniture and only 1 bed. Though there still was some space left in the pod after all was said and done.

the PODS were delivered and picked up on time... (being a retired trucker that means a lot) both drivers did their job with little problem... 25

This was the way to go as I was 10 days between homes. I'd use PODS again. Excellent service.

I found working with PODS service personnel very easy and simple. They were always accommodating to any changes I needed to make and provided the assistance I needed to assure a smooth processing of the job. Their service personnel were knowledgeable and courteous. I used their website frequently and found it easy to use.

PODS customer service kept me informed by email and phone regarding the times for expected delivery and pickup on both ends of the move. The drivers were respectful of the properties and very polite. I was able to obtain the original weight tickets - empty and full - which are needed for a military DITY move - by following the PODS driver to the weigh station. The POD was in good repair, clean, dry, and pest free. The small, 16ft, size was more than enough space to move my two bedroom household. I would definitely use PODS again for my next move.

This transportation option was cost effective and convenient for the distance of our move. The customer service was optimal. We didn't have to be present at drop off or pick-up. We would definitely use this company in the future.

PODS was great. They did everything they said. They was concerned when it came to my grass while unloading and loading the PODS on both ends. Mississippi and Vigiria.

Furniture,art work, miscellaneous items

got pods there as promised.

Accommodated last minute scheduling well. Explained options and offered the flexibility with our moving plans.