PODS® Reviews

Lata K

Lutz, FL
Wrote a review on 10/6/2015
PODS Review
(4 out of 5 rating)

Very good and apacious

Distance: 1,600 mi
Cost: $2,000
Per. Mile: $1.25
SqFt. Moved: 1,100

Rebecca W

Chesapeake Beach, MD
Wrote a review on 10/6/2015
PODS Review
(5 out of 5 rating)

Everything we packed came out to us perfectly. 1900 miles plus a month of storage, plus survived Hurricane Joquin!

Distance: 1,900 mi
Cost: $5,800
Per. Mile: $3.05
SqFt. Moved: 3,500

David O

San Francisco, CA
Wrote a review on 10/5/2015
PODS Review
(5 out of 5 rating)

Everything about PODS was convenient and professional. While I wish a mid-sized container was available for cross country moves, as the small size was not large enough and the large size too big, the experience was still a very pleasant one.

Distance: 3,000 mi
Cost: $5,000
Per. Mile: $1.67
SqFt. Moved: 750

Tim W

Placentia, CA
Wrote a review on 10/5/2015
PODS Review
(4 out of 5 rating)

Only problem with them is the won't PRORATE for container charges. Otherwise, PODS are great.

Distance: 3 mi
Cost: $250
Per. Mile: $83.33
SqFt. Moved: 1,000

Lorena R

Salt Lake City, UT
Wrote a review on 10/4/2015
PODS Review
(4 out of 5 rating)

Overall very good! They over promise what they can do and then they don't fully deliver.

Distance: 6 mi
Cost: $1,500
Per. Mile: $250
SqFt. Moved: 2,200

Carole B

Storrs Mansfield, CT
Wrote a review on 10/4/2015
PODS Review
(5 out of 5 rating)

I hired PODS to transport most of the contents of my 2-bedroom condo to our new place 1500 miles away, in a 16-foot container. It cost much less, even with Hire-A-Helper assistance at both ends, than the large van lines. The customer service rep was very professional and helpful (for example, she advised me to get a 16-foot POD rather than order two 7-footers, as it would actually cost less--and it turns out that she was right, I would definitely have needed more than one 7-footer to fit all my stuff.) And, unlike the larger moving companies, PODS could tell me the exact day when they could deliver the POD to my new apartment. I'm happy to report that everything arrived safe and sound! My only critique was that their truck arrived several hours earlier than the estimated 'window' time to pick up the filled POD--so make sure you have everything packed into the POD the night before pickup.

Distance: 1,500 mi
Cost: $3,200
Per. Mile: $2.13
SqFt. Moved: 1,200

Sue or Ron B

Fort Myers, FL
Wrote a review on 10/3/2015
PODS Review
(4 out of 5 rating)

Very efficient in scheduling and providing pick up and delivery times.

Distance: 950 mi
Cost: $7,000
Per. Mile: $7.37
SqFt. Moved: 4,000

Anthony K

Forest Grove, OR
Wrote a review on 10/3/2015
PODS Review
(4 out of 5 rating)

PODS was the most affordable option for our situation. We had to have our stuff stored for a couple of months while we found a new home in another state, and then have those things moved to the new home. With PODS we were able to load everything into the unit, and it was stored locally, then when we found our new home, the same unit was then transported to our new location. I would definitely recommend hiring movers to load your things if you have a lot of stuff.

Distance: 2,200 mi
Cost: $3,300
Per. Mile: $1.50
SqFt. Moved: 1,700

Karen B

Gilbert, AZ
Wrote a review on 10/2/2015
PODS Review
(4 out of 5 rating)

My interstate move went very smooth and on schedule. The transport guys on both ends were amazing - there is nothing like personal face-to-face interaction. They both went above and beyond. Guillermo who did the drop off was very personable and explained everything to me. Kevin went above and beyond by calling dispatch and having the container arranged to be picked up next day for me since it sat on a public street, that is not customary. Sales rep was decent, they are pushing for a sale. However the 800 reps are sorely lacking, they are very little help and have little knowledge. They probably see what you can see yourself on your online account. I could never get a straight answer from them and they are not local so they can't tell you much. If I had to load/unload myself, I would most likely use a Pods container again. Best cost efficient deal around.

Distance: 1,800 mi
Cost: $3,200
Per. Mile: $1.78
SqFt. Moved: 1,500

Mary Gail T

Rancho Palos Verdes, CA
Wrote a review on 10/2/2015
PODS Review
(5 out of 5 rating)

I was very pleased with the quality of the pod as it will be traveling to a State that gets lots of rain. The POD driver was very considerate in placement of the POD, and the wooden slats at the bottom protect my driveway. I have called their Customer Service with additional questions and the employees are very polite and informative. I am happy so far with the quality and service.

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Richard H

Denver, CO
Wrote a review on 10/2/2015
PODS Review
(5 out of 5 rating)

Pod deliveries and pick-ups went as scheduled. Pod was clean and easy to use.

Distance: 1 mi
Cost: $400
Per. Mile: $400
SqFt. Moved: 1,000

Deborah D

Chicago Heights, IL
Wrote a review on 10/2/2015
PODS Review
(4 out of 5 rating)

pending upon the delivery of the POD. Did not care for all the communication through email. Too many forms, and not enough personal communication.

Distance: 1,500 mi
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JEANNINE M

Cincinnati, OH
Wrote a review on 10/2/2015
PODS Review
(4 out of 5 rating)

Responsive and communicated well.

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Suzanna R

Denver, CO
Wrote a review on 9/30/2015
PODS Review
(4 out of 5 rating)

The PODS company was great and easy to work with. I chose them because I was moving across the country and needed time to look for a new house. I did run into a major problem however when the POD couldn't be placed in my new townhouse community. I had to rent a truck and unload the POD at the POD storage facility, then unload the truck at the house. This is exactly what I was trying to avoid by using PODS in the first place. It was not PODS fault, I would just caution that not all communities will allow a POD to be placed in the community.

Distance: 1,700 mi
Cost: $4,000
Per. Mile: $2.35
SqFt. Moved: 900

Patricia G

Loveland, CO
Wrote a review on 9/30/2015
PODS Review
(4 out of 5 rating)

We havenot received our shipment yet but so far everything we expected.

Distance: 1,600 mi
Cost: $4,500
Per. Mile: $2.81
SqFt. Moved: 1,800

Deborah W

Saint Petersburg, FL
Wrote a review on 9/30/2015
PODS Review
(5 out of 5 rating)

I have used PODS three years ago and am using them again. The flexibility I need for this move can be handled by PODS.

Distance: 2,200 mi
Cost: $3,000
Per. Mile: $1.36
SqFt. Moved: 900

Robert J

Myrtle Beach, SC
Wrote a review on 9/28/2015
PODS Review
(4 out of 5 rating)

I am waiting to see if anything gets broken to rate the PODS, since the Furniture is in Storage.

Distance: 5 mi
Cost: $700
Per. Mile: $140
SqFt. Moved: 2,400

Ashlyn M

Libertyville, IL
Wrote a review on 9/28/2015
PODS Review
(5 out of 5 rating)

pod arrived as scheduled, driver worked hard to position it as I had requested and the pod looked almost brand new.

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Herbert W

Pleasanton, CA
Wrote a review on 9/28/2015
PODS Review
(4 out of 5 rating)

The first container was old and unsightly, with few tie points inside, but actually fine, because we didn't actually need many tie points for that particular load. The most negative thing about PODS for me was the Chat line that was in no way a chat line. It basically says, here are the questions you may ask and here are the answers to them, totally disregarding the actual questions.

Distance: 400 mi
Cost: $3,000
Per. Mile: $7.50
SqFt. Moved: 1,000

Sherry S

Laguna Beach, CA
Wrote a review on 9/28/2015
PODS Review
(5 out of 5 rating)

It is my first time to use PODs, it is not bad :)

Distance: 1 mi
Cost: $700
Per. Mile: $700
SqFt. Moved: 3,000

Stacy N

Jacksonville, FL
Wrote a review on 9/28/2015
PODS Review
(5 out of 5 rating)

Very clean POD was delivered on time. Customer service was great. We would use them again

Distance: 15 mi
Cost: $400
Per. Mile: $26.67
SqFt. Moved: 1,500

Charles S

Castle Rock, CO
Wrote a review on 9/28/2015
PODS Review
(5 out of 5 rating)

This was an excellent way to store household goods. I had mine in the container for 7 months.

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Stephanie H

Aurora, CO
Wrote a review on 9/27/2015
PODS Review
(2 out of 5 rating)

Too many errors on their part to list. Communication is poor. They didn't keep to their schedule or contract. I was speaking to managers the night before my empty pod was to be delivered. Filed complaint with their logistics office. Another complaint with the experience with one of the managers. I would not use them again.

Distance: 1,100 mi
Cost: $1,700
Per. Mile: $1.55
SqFt. Moved: 500

Rhonda H

Union, KY
Wrote a review on 9/27/2015
PODS Review
(5 out of 5 rating)

The PODS were a great solution for our needs. I would use them again if the need were to arise.

Distance: 100 mi
Cost: $3,000
Per. Mile: $30.00
SqFt. Moved: 4,000

Jill C

North Plains, OR
Wrote a review on 9/27/2015
PODS Review
(5 out of 5 rating)

Florida to Oregon...the Only way to go

Distance: 5,000 mi
Cost: $5,000
Per. Mile: $1.00
SqFt. Moved: 800

Mike P

Houston, TX
Wrote a review on 9/27/2015
PODS Review
(3 out of 5 rating)

Had three POD's delivered. First and Third POD delivery was smooth. The second delivery was a disaster with the driver damaging our entry gate.

Distance: 30 mi
Cost: $600
Per. Mile: $20.00
SqFt. Moved: 3,500

Delana C

Cherry Hill, NJ
Wrote a review on 9/26/2015
PODS Review
(5 out of 5 rating)

Again, just outstanding !!!

Distance:
Cost: $3,500
Per. Mile:
SqFt. Moved: 1,200

Kathleen K

Evanston, IL
Wrote a review on 9/25/2015
PODS Review
(1 out of 5 rating)

Horrible, unreliable, no regard for customer service.

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 200

Byron T

Columbus, OH
Wrote a review on 9/25/2015
PODS Review
(5 out of 5 rating)

Very professional. Good website, polite and helpful reps

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Jacqueline M

Orlando, FL
Wrote a review on 9/25/2015
PODS Review
(5 out of 5 rating)

Very professional and easy to work with.

Distance:
Cost: $1,800
Per. Mile:
SqFt. Moved: 800

Mark A

Scottsdale, AZ
Wrote a review on 9/24/2015
PODS Review
(5 out of 5 rating)

Delivered just when they said. The 16' POD is big and the packing advice they gave worked, everything arrived in good shape.

Distance: 2,400 mi
Cost: $3,500
Per. Mile: $1.46
SqFt. Moved: 2,100

Tara G

Boulder, CO
Wrote a review on 9/24/2015
PODS Review
(4 out of 5 rating)

Was perfect for my needs. I don't drive, so Uhaul was out. I didn't have enough stuff to justify a full-service moving company, but didn't want to leave all my things behind. One thing to note is that they can't give your delivery window more than one day in advance, which can be tricky if you are moving into an apartment building with a shared parking lot. Worked out just perfectly in my case, but it's something you need to keep in mind when making plans!

Distance: 1,800 mi
Cost: $2,500
Per. Mile: $1.39
SqFt. Moved: 500

Jeffrey H

Lakewood, WA
Wrote a review on 9/24/2015
PODS Review
(1 out of 5 rating)

Will not be using again, over priced, unprofessional drivers, and lack of care for the materials stored within the containers. Even properly stored and wrapped items were destroyed.

Distance: 1,800 mi
Cost: $9,832
Per. Mile: $5.46
SqFt. Moved: 1,400

Gerard M

Austin, TX
Wrote a review on 9/23/2015
PODS Review
(5 out of 5 rating)

They did exactly what I needed. Delivered the container when they said they would and picked it up on time. Nothing was damaged. Very courteous gentlemen.

Distance: 2,500 mi
Cost: $5,000
Per. Mile: $2.00
SqFt. Moved: 1,700

Abigail M

Bay Shore, NY
Wrote a review on 9/23/2015
PODS Review
(5 out of 5 rating)

The option recommended was perfect and I will be using POD's again!

Distance: 15 mi
Cost: $430
Per. Mile: $28.67
SqFt. Moved:

Susan L

Venetia, PA
Wrote a review on 9/22/2015
PODS Review
(5 out of 5 rating)

The whole moving event was seamless!

Distance: 1,000 mi
Cost: $1,500
Per. Mile: $1.50
SqFt. Moved: 200

John R

Chesapeake, VA
Wrote a review on 9/21/2015
PODS Review
(5 out of 5 rating)

On time and professional !

Distance: 1 mi
Cost: $289
Per. Mile: $289
SqFt. Moved: 2,450

Gian Carlo O

Wilton, CT
Wrote a review on 9/21/2015
PODS Review
(2 out of 5 rating)

PODS delivery and pick up men were good, however the call center need to better understand and communicate the capabilities of their delivery and pick up. I was originally told by the PODS sales person that pick up might be able to take place on Sunday, however they are closed on Sunday, the person in the call center should have known when the center was closed and never communicated that it was a remote possibly. Then I was told that the pick up could occur on a Tuesday and once again, the delivery center was closed on Tuesday so once again the salesperson on the phone once again promised something that PODS pickup/delivery center couldn't fulfill.

Distance: 2 mi
Cost: $1,500
Per. Mile: $750
SqFt. Moved: 2,700

Ingrid T

Floral Park, NY
Wrote a review on 9/19/2015
PODS Review
(4 out of 5 rating)

Pod seems great. Lots of room on the 16 ft. container. My only complaint would be the company does not provide anything to straps your belongings down with and we were never told. Had to rush out and find straps big and strong enough to work with their hooks in the PODS. Otherwise so far so good.

Distance: 1 mi
Cost: $800
Per. Mile: $800
SqFt. Moved: 1,400

Marsha C

Rogers, AR
Wrote a review on 9/18/2015
PODS Review
(5 out of 5 rating)

They arrived when promised and were clean. Customer service was great.

Distance: 1,300 mi
Cost: $8,200
Per. Mile: $6.31
SqFt. Moved: 2,700

Darla H

Rockwall, TX
Wrote a review on 9/17/2015
PODS Review
(5 out of 5 rating)

PODS made our move easy. They brought them when they said and picked up when said.

Distance: 20 mi
Cost: $700
Per. Mile: $35.00
SqFt. Moved: 3,000

Justin W

Winnetka, CA
Wrote a review on 9/17/2015
PODS Review
(5 out of 5 rating)

Very efficient and convenient operation to get the PODS delivered and picked up.

Distance: 20 mi
Cost:
Per. Mile:
SqFt. Moved: 2,100

Gregory G

Brookline, MA
Wrote a review on 9/16/2015
PODS Review
(3 out of 5 rating)

Delivery was on time but they require tons of room to deliver the pod. We didn't get the supplies we ordered requiring an extra trip to go buy them. We also are waiting a week for them to come get the pod to put it in storage. Not great.

Distance: 1 mi
Cost: $600
Per. Mile: $600
SqFt. Moved: 500

Alistair M

Tacoma, WA
Wrote a review on 9/16/2015
PODS Review
(4 out of 5 rating)

The pod worked very well. Predicted delivery/pickup times did not work out (truck arrived later than we were told in all cases), but overall the service is good. I would use again. It's slightly tricky timing truck arrival for 4 hour New York City PODS packing window against arrival time of hired helpers.

Distance: 2,872 mi
Cost: $4,664
Per. Mile: $1.62
SqFt. Moved: 1,200

Monica S

Reno, NV
Wrote a review on 9/16/2015
PODS Review
(5 out of 5 rating)

PODS were great to work with. They were very helpful with their suggestions and delivered our belongings in great shape. They also recommended HireAHelper!

Distance: 250 mi
Cost: $1,800
Per. Mile: $7.20
SqFt. Moved: 2,000

Paul N

Milford, MA
Wrote a review on 9/15/2015
PODS Review
(5 out of 5 rating)

He was very polite and put the pod exactly where we needed it. We used it because our friends and a relative used pods. They were very pleased so we figured we would hire them. We're not sorry that we did.

Distance:
Cost: $2,800
Per. Mile:
SqFt. Moved:

malcolm b

Bellevue, WA
Wrote a review on 9/14/2015
PODS Review
(5 out of 5 rating)

IT was a clean pod. Their pick up and delivery people were very professional.

Distance: 1,900 mi
Cost: $3,500
Per. Mile: $1.84
SqFt. Moved: 1,200

Anne S

Springdale, AR
Wrote a review on 9/14/2015
PODS Review
(5 out of 5 rating)

Pod worked out well for distance. Everything was in good condition - no leaks or damage! Customer service and delivery/pickup were excellent. I would use them again.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved:

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