Other than a small hitch when the POD was delivered at the origination point they did an excellent. I received confirmation of the delivery and pick up times. I was given a window each time and then a call from the driver when they were close to the destination. The items in the POD arrived in good condition. I have no complaints and would recommend them.

Love the PODs idea. Easy, on time delivery and pick up.

Great price for my long distance move. Cheaper then U-haul and driver/ gas was included so their was no surprises in the cost. Got a discount online also.

Pods has so far has been great. Customer service has helped us out tremendously!

Very prompt . drivers were polite and helpful with suggestions. Would highly recommend.

We are renting a POD for a month. Costing us about $500 for the big one, it's well worth it for us as we have two weeks before we can get in our new place. It only holds most of our furniture so if doing a whole house you'll need more than one for sure. The two men that we've had interaction with when dropping off and picking up our pod so far have been incredibly nice! Would use pods again but hopefully we won't be moving again soon :)

Did everything that they promised, on time no fuss.

PODS made our move more cost and time efficient. It gave us the opportunity to pack and load items over a 3-week time period, which was helpful.

Late to pick up my container in Boston that required a permit in order to be parked there.

Best service, great customer service.

Great all the way around - dropped off and picked up the POD on time.

PODS is excellent for moves. I moved from San Francisco, CA to Boston, MA and everything arrived on time and as expected, all of my things intact. Customer Service is incredible and puts the customer first. A great alternative to other moving companies and also offers storage in the POD.

On time, positioned just were we wanted it. My only complaint is that I received four different prices for the same thing by four different phone operators. I think they should make their pricing easier to calculate (especially when giving a discount) and their invoice as well.

They delivered within the service window, and called before they showed up. They helped search for the best place to put the POD and were patient and helpful.

nice clean container

Everything from booking to storage of the pod for couple of months, redelivery and pickup of POD went smoothly. Nothing arrived damaged or broken. Very happy!

I ordered the POD it arrived when they said it would. I changed my pickup date 3 times due to my closing on my new home being changed and the painters taking a little longer then we originally planed on. Never had a problem rescheduling etc. They picket up the POD when I asked and moved it to the new place and then picked it up on the scheduled date for pick up without a hitch.

Best way to move!!! I hired PODS to move from NJ to MA. Then I had to hire a local moving truck to move items within the PODS into the city (Boston). My local moving truck, Bell Air, did a fantastic job and I'd highly recommend them (out of Dedham, ask for Nick).

PODS made my move so hassle free! With the loading and unloading companies recommended by PODS I had flexibility and assurance it would be done correctly.

We are very pleased with all aspects of the Pods container experience. Packing ourselves gave us the flexibility we needed as we prepared for the 12 hour move. Customer service excellent and extremely helpful and accommodating when changing dates for delivery and re-delivery of containers. Would definitely recommend this service.

The price and convenience were great. The customer service was great. Down side, one of the drivers who did a pick-up was anything but gentle with the container and banged it around quite a bit. They advertise a gentle move and lift system, but make sure you heavily wrap your furniture as the system is only as good as the operator.

Customer service was very helpful. The drivers were excellent at locating the containers in the optimum location.

Everybody was on time !

PODS were very convenient.

Very pleased with the service from start to finish. The company did everything they said they would do and our possessions arrived on time in great condition.

The PODs were a more economical way to go. However it is a bit more inconvenient when it comes to getting them placed. Plus the two I got were older and difficult to open and close.

Same as order #266318

Easy to use, everything was on time and simple.

I had a lot of broken things. I was not there but my sister-law saw the pod miss the turn and made a very sharp turn into the road. When the movers tried to open the pod a lot of things were against the door.

A great company to use for moving and storage. Extremely flexible

Delivered and picked up on time from where I was moving. It did take 2 days longer to get to the city where I was moving, but since I hadn't finalized where I was going to live yet it wasn't an issue. The container was delivered to me when I needed it, where I needed it, and was picked up as scheduled. I would use PODS again.

Pods always drops off and picks up on time. I highly recommend them.

The POD was very clean and I love the transparent roof that lets in so much light. It packed well and we have had no problems with it thus far.

I wish there was a larger option available. Distance from my POD was reasonable.. Container was in good condition. Customer service was excellent. Using POD for storage was easier than traditional storage containers. I only had to pay for someone to load my valuables initially, then when I was ready for my valuable I only pay to have them unloaded vs. load and unload for traditional storage containers. The company picked up there container when stated. I would use this company again.

2900 mile move, PODS on time on initial drop off, initial pickup.. then again on the destination.. Prompt, courteous and careful.

The unit was dropped off on time and positioned where I requested. No problems

Okay. Difficult to get in the phone. Often mistaken about previously agreed items.

The POD was not in great condition and the wood flooring made moving furniture around difficult. The men who delivered the PODs in both places were very helpful and went out of their ways to instruct me and be sure I was satisfied.

Customer service was excellent, they were patient and helped me to pick the right Pod for me. Pods are a great idea especially for me because I need a temporary place to store my furniture until my new construction was completed. I would recommend Pods to everyone!

Initial delivery and destination pick went trouble free. Thought I'd get more into the 16' long Pod since most boxes were already moved to new location. Had to put some furnishings in personal van.

Using PODS was very interesting but good.

Good for the cost - no issues at all

enjoyed the pod situation

Working with PODS was easy and convenient. I was contacted by Keith Martin in special services due to the moving restrictions in New York City. It was helpful to have a personal contact throughout the process. They worked with me to arrive during alternate side parking to maximize the chance of getting a spot right in front of my apartment building. The driver arrived early and was able to park directly in front of my building. The POD was clean and the lock and furniture blankets I ordered arrived with the POD. The only hiccup was that the rope I had ordered did not arrive and there was some miscommunication somewhere along the line, as I did not receive it in the mail as I should have -- though I did not know until the day of my move that the rope was supposed to have been shipped to me -- I was expecting it would arrive with the other supplies I ordered. The driver of the truck, Nina, was fabulous. She stood outside the container and kept an eye on all of my belongings while the POD was being loaded. Overall, it was a great experience. Hopefully the delivery of my belongings will go as smoothly as the pick-up.

This was a perfect method for us to transport our household goods. The pod was always delivered and picked up in a timely manner and the workers were always pleasant and helpful. They placed the pod in a couple of challenging locations: first on a tree-lined circular driveway and then on a fairly steep slope. The pod was clean and held much more than I had anticipated. I would recommend them to friends and use them again myself.

They did a great job

I had problems with customer service and their billing process earlier. They could not meet my requested date to deliver the POD despite calling 10 days in advance, theirs web site recommends 3-5 day advance notice. The day before the scheduled delivery they called to reschedule the delivery which created problems for the crew I hired to unload the pod. Fortunately they were able to schedule it for the next day without an additional charge. I had to have the pod parked on a public street and had permission to have it there for 48 hours so, I scheduled the pickup for the day after delivery. The day it was scheduled to be picked up no one arrived or called. I called the company who told that a truck broke down and they cancelled my pick up. This was on a Friday and they would not pick it up until Monday because it was empty it was a low priority. I told them it was on a street and needed to be removed right away, and they said that was not their problem. Also be aware that PODS does not prorate their billing, go one day into the next billing schedule and you will be charged for a total month. This is what happened to me despite the fact that it was their fault due to the missed delivery date!

The delivery of the pods was good. They picked it up when I wanted them too. There was a problem with the first pod, in that I had requested it to be left in the storage area until I could have it re dilivered to my condo to continue filling it. It was a misunderstanding between both the PODS operator and myself. This resulted in the POD being shipped to the final destination less than half full. I had to have another POD delivered and pay the long distance fee twice. Because of the tapes it was decided that PODS did not have to make and adjustment to the account.