Has not been transported yet

Excellent!!! I had email and phone confirmation of eta for PODS container delivery the night before. The driver called the morning of to say he was on his way and would arrive within 15 minutes which he did. The initial delivery was seamless and the driver very professional and cautious about placing plywood to guard against tearing up the grass or damaging a sprinkler head off the driveway. Great service!!!

Pods did a great job!! Friendly, professional and accommodating !!!

We needed a moving option that would allow us to store our belongings for several months while we visited family members. PODS was a perfect solution. The scheduling was easy, they were there on time, and our belongings arrived in good condition.

PODs was wonderful - great communication and service.

The driver who installed the 2 pods into our driveway took extreme care to avoid damaging our property as our one driveway was not wide enough to bring the pod fully into position. But his expert judgement allowed the pod to be perfectly placed and balanced at just the right angle to allow the pod to sit at the far end of the driveway but out of the way of street traffic

They were very professional and performed just as expected. The rates were reasonable, and I would recommend them!

PODS was a bit expensive but the service was very good and our stuff was very well protected in the container that was in storage for 3 months at a PODS facility before it got delivered back to us.

on time as scheduled

easy and adjustable to meet our needs.

Very organized. I appreciated the quick response to changes. Pick up a drop off perfect. But I only got a fraction of what I thought I could fit into the POD. I wish I'd been better coached on that. Had to put a bunch of stuff in storage and hire an additional truck later on.

delivered to wrong address

Two improvement areas. 1) the screws holding the floor boards down weren't screwed all the way making it difficult to slide items. i understand vibrations cause this but perhaps a better design should be considered 2) we needed a permit for parking the POD in the street and when I called to set up delivery the customer service person was ignorant of this fact and told us that we either had to park it in the grass or come pick up the items from the storage facility.

The container was clean and arrived right on schedule according to when we set up.

Great but extremely expensive...the customer service is outstanding but I was shocked at the extra charges for delivering them just 20 miles beyond the original start location....if I had to move again, I would shop around first.

Was pleased with the job completed

They went out of their way to help me choose the correct size POD for my needs. I had to change dates along the way due to scheduling and they were more then helpful to get the info right. They are a smooth running company and I was very impressed with them.

First time using PODS and I'd do it again. You get a call telling you the window of drop off/pick up and the driver calls you 20-10 min before they arrive. All my things arrived safely. It shifted a little but I probably could have done a better job of securing it. All in all, I am happy!

They were very good. They came and did the job in a professional way.

They delivered the POD on time and picked it up on the day that was promised.

Great job from ordering to delivery, can't comment on pick-up, storage or delivery yet

great experience, I will use PODS every time.

Very very professional. I have no complaints. I will use them again....I was able to rent three 8 x 8 x 16's from them and was very pleased. Thank you PODS. I have been telling anyone that will listen to use your company.

My furniture was all damaged due to poor packing and the shaking that it underwent through the POD. I would definitely not use POD again unless I packed it myself(which I have done with success in the past) and secured it really well.

Delivered and picked up as needed. There were several additional expenses involved which kicked up my total bill to better than $3100.00. This seems a little expensive since the cost to send the POD costs $1565.00. Rental for two months was $606.00. I will have to take a hard look at what I really need in order to use PODS again.

exactly as promised. affordable. nothing broken.

I love pods. I have used them multiple times and they have always been on time and professional. I would highly recommend.

Transportation method: Excellent Container condition: Very Good Price Comparison vs U-Haul (driving truck): Cheaper! I would use them again. Drivers were friendly and helpful. The driver that unloaded the POD at my destination helped me when I made a mistake with which side the door needed to be on! BIG HELP!!

Pods were delivered on time and placed exactly where we needed them placed. We didn't even have to be there for the delivery.

PODS met all expectations. The sq foot assessment and PODS units needed were short. So, figure you have more than you are describing to PODS rep.

PODS were fine. You need a good packing job on the front end so your possessions don't get damaged during travel. Make sure you have sufficient room if using multiple PODS.

Very easy and user friendly site. Customer service is excellent.

Very service oriented. Drivers were professional. Worked hard to accommodate my tight schedule.

Suggestion would be when the pod is emptied have pickup easier to arrange instead of waiting days. I realize summer is a busy time of year.

Fantastic experience start to finish!

Great service. I like POS (vs PackRat) because you can log into your own account and monitor.

We used PODS to load up our house outside of DC when we put our house on the market. We were able to declutter our house and load about half of our belongings and have the pod removed while we showed it. Then we had it brought back and finished filling it before having it brought to Florida. Everyone I dealt with was professional and helpful from the phone staff to the drivers. It was a great way to move. I would do it again

They kept our furniture for 11 days. Expected (because we were told )to get our furniture in 6-7 days. Would not use again.

We would never use pods again. They ended up being way more expensive than what was originally quoted. They did not drop off the container where promised, as a result, it was necessary to rent a truck, load it, unload it and bring the stuff to the pod. All at additional time, work and expense?

On time with delivery & pick up.

PODS delivered the container on time and positioned it exactly as I wanted. I will have it for 2 months with part of my belongings inside while I show and sell my home, then will pack the remainder and make my move. PODS is a great option for my particular situation.

Some of my furniture was damaged and some water leaked in.

After 4 years everything was there. Nothing missing and all in good shape. Deliveries were precise and on time.

Arrived 4 days late. Contents were in excellent condition. Cause of delay was mechanical failure of the truck en route. PODS manager Courtney called us personally to discuss options due to the delay. She offered to reimburse for hotel or air mattress purchase (although she did NOT have to based on the contract we signed with PODS). We had to open a claim to get this personalized attention and it took 2 days to be assigned a case manager. We are going to submit our receipt for the air mattress and Courtney is supposed to follow up with us today. We'll see what happens...

I would rate PODS excellent on every aspect of our move. From initial phone contact to the removal of the empty POD 2 months later. I called several times making adjustments to the order and was always impressed with their telephone etiquitt. In every case the order changes were made flawlessly. The POD was taken from our house to the local depot where we accessed it on 4 occasions. We called the day before and it was always ready for us the following day. Dennis in your Oaks, PA depot did an excellent job every time and helped us when we encountered a problem with our straps. He obviously takes pride in his job. Two months and 1200 miles later we are happy with your service.

There were on time, efficient, well organized

The customer service people could not have been any less helpful than they were. All 4 of the people I spoke with in regards to having my POD delivered back to me quoted a different dollar amount due. The POD was delivered almost 3hrs past the time I was told but with the service I had been receiving I anticipated this and scheduled my movers for later. I would have to have to be desperate to use these people again.

Deliveries and pick-ups were on time. The drivers were helpful and courteous and I would absolutely recommend POD service to anyone needing long distance moving help. I will use them with my next move as well.