PODS® Reviews
Fantastic! PODS made it so easy to make a long-distance move. The drop-off and pick-up of the POD can be done contactless but I talked to most of my drivers and they were such sweet people. The POD was as clean as I would expect (still buy your own blankets, especially if you have light-colored furniture). They'll give you a time frame of your drop-off or pick-up on your account the day before and always kept it within that time frame. Their services don't seem practical for short-distance moves but if I ever move long-distance again, I would definitely use them again.
Movers Tanner and Axel, called before they came. Accommodated a revised schedule the day of. Showed up right on time. They did a fast assessment of what needed to be moved and went right to work. After two full hours, they filled a 10x 15 Pod without stopping. These guys are expert at making everything fit. There were only a few items they could not squeeze in and that was our fault for underestimating how much we had. We couldn’t be happier with the job. Wish there were more folks with the same work ethic and excellent customer service!
Everyone I worked with from initial delivery of the POD, to pick-up and delivery to my destination were professional and knowledgeable. Answered all my questions and allayed any concerns I might have anticipated. Made changes easily and the whole experience was excellent. Love watching the unloading, loading, unloading and unloading process. Will definitely use PODs again for any future moves and recommend them wholeheartedly.
They failed to include enough pads or the lock that I paid for. My bigger beef is with the company that packed the POD. I assumed that POD affiliates might be superior to other labor contractors...not so much.The crammed everything in, but it was not properly protected and shifted badly during transportation leaving almost all of the furniture damaged. Would definitely not use Moving Staffers next time.
Great communication and customer service. They called before deliver, before pickup and drop off a new location. If, I had any changes they was able to accommodate in a timely manner. I t was a best choice for me considering I had to move out my current apartment before my new apartment was ready. I would definitely use PODS again for a move or temporally storage and recommend to family and friends.
I had a very good experience using PODS to transport my belongings a thousand miles. Every one of their support staff I talked to was helpful and friendly. The drivers were great at getting the containers into place and picking them up, and they were always within their given time window. My container made it from CA to CO without any issue, and I didn't find anything damaged in the trip.
PODS was a stress free and cheap way to move all of my family’s belongings. The container delivery allowed us to pack at our own pace, which works great with 2 young kids. Delivery options of off site storage or direct delivery to our new home gave us great flexibility. The drivers did a great job of maneuvering around tight parking situations. The cost was well below other options, and was so much better than renting a UHaul or hiring movers with their own truck that would have had a much tighter schedule for what our move needed. The space was just what we needed to move out a 3 bedroom house.
We moved more than 2200 miles with this pods, the first of two planned. The main advantage for us was the ability to pack and load the pods the way we wanted, and not leave it to movers to do what they do. But expensive. Spent over $6,000 Nevada to Florida. The pods container was old and the door got stuck after delivery to our house. It had to go back to the pods warehouse to get the door opened and then returned to the house. So we lost two days in the process, and possibly more if they don't pick up the empty container right away. Obviously the load shifted a lot and we wondered if it was a rough ride or something else. Customer service could be better and takes too long to get actions taken. It worked out okay in the end but delayed the entire move. Now thinking if we should use pods again for the second part of our move.
Couldn"d have worked out any better. Was going to get two pods Rep told me to stagger arrival days in case I didn"t need two. My movers got all my stuff into one pod unbeliveable. Had to change days a couple of times with no problems. everything arrived in perfect condition not a scratch. It couldnt have went any better.