Easy as could be. The PODS worker was a great guy.

A few problems with communication, but otherwise satisfied.

Super flexible and everything got here early!

Great communication. Worked closely with us on locations at both sites. Dropped off early. Gladly do business again!

Pods were on time for delivery and pick up and did an excellent job.

The entire process with PODS was "spot on" and not a single mishap has taken place. They are hospitable and understanding of how stressful a move can be. They were helpful in arranging a timeframe for pickup since I have to have another moving company come and complete the job. The only downside of this whole experience with PODS is they have a recommendation on their website for Hire A Helper.

Delivery and pick up was well within the window provided. They did and exceptional job placing the containers.

good way to move when not ready to move everything at one time

Overall good service. Pickup of POD was delayed due to questionable access for truck, but rescheduled quickly.

Website is hard to work with

Move still in progress...rest is still unwritten

Second time using PODS containers company recommend there services when moving from one State to another

I regret using PODS for my long-distance move. Everything went wrong, and it almost ruined my entire move. First, the inexperienced driver failed to deliver the PODS container to my house and ended up damaging my neighbor’s property. This led to a heated argument between the driver and my neighbor, who then called the police. The police arrived and issued a report. When I contacted PODS customer service, they suggested I move my belongings to the container at their warehouse. The next day, I had a moving helper scheduled to assist me. Due to the change in plans, I had to urgently contact the helper within 24 hours, or my entire move would be ruined. I had no choice but to accept the new quote they gave me. Fortunately, Daniel and his team were very helpful and willing to adjust the plan. Despite their failure to deliver the container, PODS still charged me a delivery fee. When I tried to dispute this charge, PODS customer service was terrible and very difficult to communicate with. They refused to cancel the fee, and when I asked to speak to a manager, my request was declined. I don't understand why PODS has so many good reviews, which influenced my decision to use them. Their customer service is absolutely the worst. Long-distance moving, which involves packing and cleaning, is already very stressful and time-consuming. Using PODS and dealing with their customer service took hours of my time, but my problem still wasn't solved, adding another layer of stress that is completely unacceptable. I strongly do not recommend PODS.

One 16’ container moved NY->CO. Everything worked smoothly

PODS container arrived and placed in driveway. The driver even left room for me to move my car in and out of the garage instead of leaving it out in the hot sun. The inside of the container was pristine and yes I would use/ recommend PODS.

Very helpful and kind

The PODS drivers on both the pick up and delivery were on time and very friendly and courteous. It's a very professional organization.

First PODS was delivered to our driveway, no issue. He did have to jockey the truck around a bit to get a good angle (we are on 3 acres, 480' driveway). Second PODS delivery trucker refused to drop. Said first PODS was in his way. FIRST PODS DRIVER returned with 2nd PODS container and dropped it right beside the first one perfectly. NICE JOB !! Drivers vary. YAY to DRIVER NUMBER ONE ! He was super accommodating and very professional. Our Sotheby's real estate agent messed up royally and we had to do a second move and lots of storage costs.

This is the 2nd time I used this company, need I say more?

PODS is a great idea if you have control of a suitable driveway or parking space at origin and destination. Otherwise, the space and time requirements can turn present many problems to solve. The city I moved from required a permit that cost a few hundred dollars but did not guarantee me use of the parking in front of my home... which is a hostile neighbor's favorite place to park. The destination had lots of parking, including the space assigned to me, but the BOD told me to use the visitor parking at the end of the street, effectively tripling my unloading costs. Having the POD on site for two nights and 3 days was also an issue. They will probably never allow a POD to be used on their property again.

Very nice, accommodating, knowledgeable, and flexible regarding unit access at storage facility. Delivery and pickup personnel had good advice about how best to secure items in the unit. Have not yet completed transportation to new location.

PODS is a good company with whom to work. They provide very good telephone support, and their local drivers are helpful at working with you to site the PODS. We had an inclined driveway that way relatively flat at the top, and the driver, using the PODS delivery system and his own ingenuity, was able to safely site the POD. They helped estimate the number of PODS needed, and helped adjust that number as we got closer to the actual pick-up date.

Great customer service. I would definitely use them again.

Wow, PODS is the way to go when it comes to moving. From start to finish, they provided me with all the information I needed to make an informed decision. I moved from SC to IL and didn't have to worry a bit. Would 100% recommend them as the way to go for long distance moving.

2nd time moving with PODS, great system and excellent service. No issues other than being aware that scheduling pickups and deliveries during peak times should be done promptly.

Easy to use and customer service is helpful. On the expensive end, but if you need storage along your move timeline then PODS are perfect.

Everything was good until the day of the drop at the new address. It was scheduled for 9 am (the apartment complex does not allow earlier access) but The carrier called at 6:30 in the morning and said he needed to come early. He showed up at 7 and the loud truck was under the windows causing other tenants to complain. It turned out that he had a pick-up scheduled for later and wanted to drop my pod so he could pick up the other one with one trip. That would be a reasonable way to work it if it hadn't meant coming in at 7 to get started and disturbing close tenants. His pick-up was at the far end where they were doing construction so I doubt he disturbed anyone there. However, the construction people aren't supposed to have something with that much noise before nine. It was explained to the building manager and we didn't get written up, but it was not the way to do things.

We have used Pods before and have been very happy every time.

The entire PODS process has been wonderful- great text and email communication and a great POD dashboard to coordinate my move.

A bit pricey for just storing furniture, etc. during work on house, but very convenient and easy to arrange.

Pod deliveries came as expected, being picked up at a later date

Really good experience with PODS. 3 large containers + a small one that we added at the last minute for all the stuff that didn't quite fit, haha. Excellent communication, nice website so it's easy to understand what is going on, and every driver or phone support associate I talked to was professional and competent.

The people at PODs worked well to accomodate

A good solution for many moves. However, make sure your destination allows PODS on the property.

They arrived when they said they would and kept me informed on where my pod was.

Great Customer Care and David was super informative.

PODs was on-time and did what they said they would do. Highly recommend.

It worked exactly as we had hoped: the scheduled pickup and the delivery worked as requested and the people were helpful and friendly.

EFFICIENT AND ON-TIME AS PROMISED

Pods was simple and easy - way to do!!

Outstanding Experience with PODS - Consistently Reliable and Attentive I have had the pleasure of using PODS for my moves on four separate occasions, and each experience has been nothing short of fantastic. Here’s a breakdown of why I keep coming back to PODS and why I highly recommend them: Did this transportation option work well for the size and distance of your move? Absolutely! PODS provided the perfect solution for both short and long-distance moves. The flexibility in container sizes made it easy to choose the right fit for each move, ensuring that all my belongings were accommodated comfortably. What was the condition of the truck, trailer, or container? The condition of the PODS containers has always been excellent. Each unit I've used was clean, well-maintained, and felt brand new. This level of upkeep gave me confidence that my belongings would be safe and secure during transport. How was their customer service during booking, pick-up, and drop off? PODS' customer service has consistently been top-notch. From the booking process to the pick-up and drop-off, their team was attentive, helpful, and professional. They communicated clearly and ensured that all my needs were met promptly, making the entire process smooth and stress-free. Why did you end up choosing this company? I chose PODS because of their reputation for reliability and flexibility. Their ability to deliver and store containers at my convenience, coupled with their excellent customer service, made them the ideal choice for my moving needs. Each time, they have lived up to and exceeded my expectations. Would you use them again? Without a doubt, yes! Having used PODS four times already, I can confidently say I will continue to use their services for any future moves. Their consistent quality and attention to customer needs make them my go-to choice. Other general comments, concerns, or interesting tidbits: One thing that stands out about PODS is their commitment to customer satisfaction. Whether I had a last-minute change in plans or needed extra assistance, they were always ready to accommodate and assist. Their flexibility and dedication to service are truly commendable. In summary, PODS has made my moving experiences easy and efficient time and time again. Their well-maintained containers, excellent customer service, and reliability make them a standout choice for anyone looking to move. Thank you, PODS, for consistently delivering such outstanding service!

This is the 3rd POD container we loaded for this move. Thier service was great

Was there when they said they would be. Got a call prior to arriving and that was appreciated.

Pods was the right choice for me, as i was not moving the entire contents of my old home.

We used a POD container to help prepare for showing our home

So far, so good! I've yet to schedule the POD drop-off, but the delivery to the original location was seamless.

The POD was clean and in good repair.

Prompt, large POD and small POD moved to new home, each on it’s own time schedule, without any problems. Helpful and friendly from top to bottom … will certainly use PODS again.