PODS® Reviews

Cheryl S

Houston, PA
Wrote a review on 9/13/2023
PODS Review
(5 out of 5 rating)

halfway through - the 6X16 POD was dropped for us to load on time and he set it exactly where we wanted it set. Friendly and helpful. The destination is a few days away yet.

Distance: 810 mi
Cost: $3,000
Per. Mile: $3.70
SqFt. Moved: 1,800

Tasha D

Acworth, GA
Wrote a review on 9/11/2023
PODS Review
(5 out of 5 rating)

They were flexible and helped us facilitate a complex move with lots of moving parts. They are a little pricier than their competitors but worth every penny.

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Kris E

Leawood, KS
Wrote a review on 9/10/2023
PODS Review
(5 out of 5 rating)

They were timely and very qualified. Efficient. Well trained.

Distance: 1,800 mi
Cost: $6,000
Per. Mile: $3.33
SqFt. Moved: 950

Monica L

San Francisco, CA
Wrote a review on 9/9/2023
PODS Review
(5 out of 5 rating)

If you've never thought about it....think again POD is the wayto go. They offer you everything+ when you are moving.

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Linda A

Loveland, CO
Wrote a review on 9/8/2023
PODS Review
(4 out of 5 rating)

For the most part PODS worked very well for me. Just one damaged table at the end of the move.

Distance: 1,271 mi
Cost: $6,500
Per. Mile: $5.11
SqFt. Moved: 1,200

Mike Y

Kansas City, MO
Wrote a review on 9/7/2023
PODS Review
(5 out of 5 rating)

Great service, customer service people were wonderful

Distance: 1,500 mi
Cost: $2,000
Per. Mile: $1.33
SqFt. Moved: 2,000

RaChelle C

Harrisburg, PA
Wrote a review on 9/7/2023
PODS Review
(1 out of 5 rating)

Did not deliver my PODs as scheduled and were not truthful on the supposed delivery date

Distance: 25 mi
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Cynthia L

Hollywood, FL
Wrote a review on 9/7/2023
PODS Review
(5 out of 5 rating)

Timely to the max. nice people too

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Anne B

Cape Canaveral, FL
Wrote a review on 9/6/2023
PODS Review
(5 out of 5 rating)

We packed it full and everything made it in good shape from TN to FL. By using this service we were able to leave before the POD did, get to the new location and prepare for the POD's arrival there. It worked out great.

Distance: 700 mi
Cost: $5,000
Per. Mile: $7.14
SqFt. Moved: 1,800

Geoffrey S

Colorado Springs, CO
Wrote a review on 9/5/2023
PODS Review
(5 out of 5 rating)

I had a very good experience using PODS to transport my belongings a thousand miles. Every one of their support staff I talked to was helpful and friendly. The drivers were great at getting the containers into place and picking them up, and they were always within their given time window. My container made it from CA to CO without any issue, and I didn't find anything damaged in the trip.

Distance: 1,000 mi
Cost: $3,000
Per. Mile: $3.00
SqFt. Moved: 1,000

Eric P

Madison, AL
Wrote a review on 9/2/2023
PODS Review
(5 out of 5 rating)

PODS was a stress free and cheap way to move all of my family’s belongings. The container delivery allowed us to pack at our own pace, which works great with 2 young kids. Delivery options of off site storage or direct delivery to our new home gave us great flexibility. The drivers did a great job of maneuvering around tight parking situations. The cost was well below other options, and was so much better than renting a UHaul or hiring movers with their own truck that would have had a much tighter schedule for what our move needed. The space was just what we needed to move out a 3 bedroom house.

Distance: 5 mi
Cost: $400
Per. Mile: $80.00
SqFt. Moved: 1,300

Weina S

Folsom, CA
Wrote a review on 8/30/2023
PODS Review
(5 out of 5 rating)

very good company and be able to reschedule it to fit my timeline as long as meeting the policy timeline.

Distance: 2,000 mi
Cost: $2,800
Per. Mile: $1.40
SqFt. Moved: 1,200

Craig R

Cathedral City, CA
Wrote a review on 8/29/2023
PODS Review
(5 out of 5 rating)

there drivers off loaded and loaded the PODS as we direxcted them for the door line up

Distance: 85 mi
Cost: $1,200
Per. Mile: $14.12
SqFt. Moved: 3,100

Mark J

Canyon Country, CA
Wrote a review on 8/28/2023
PODS Review
(5 out of 5 rating)

We were enamored with the capabilities of one driver.

Distance: 3,000 mi
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Cathy D

Pinehurst, NC
Wrote a review on 8/28/2023
PODS Review
(5 out of 5 rating)

About half the cost of national moving company, but we did our own packing of boxes and hired others (at addl cost) to load PODS

Distance: 1,600 mi
Cost: $15,000
Per. Mile: $9.38
SqFt. Moved: 2,025

Fred W

Bradenton, FL
Wrote a review on 8/28/2023
PODS Review
(5 out of 5 rating)

Podzilla is amazing and the driver/operator was excellent; this was actually enjoyable to watch.

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Dave K

Tucson, AZ
Wrote a review on 8/26/2023
PODS Review
(5 out of 5 rating)

Professional and prompt.

Distance: 500 mi
Cost:
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SqFt. Moved: 3,500

Weina S

Chaska, MN
Wrote a review on 8/26/2023
PODS Review
(5 out of 5 rating)

Very reliable and on schedule, easy the update as long as it follows the instructions of limitations

Distance: 2,000 mi
Cost: $2,800
Per. Mile: $1.40
SqFt. Moved: 1,200

George H

Sun City, CA
Wrote a review on 8/26/2023
PODS Review
(5 out of 5 rating)

Good Software tracking

Distance: 700 mi
Cost: $4,500
Per. Mile: $6.43
SqFt. Moved: 1,100

Frederick M

Clarks Summit, PA
Wrote a review on 8/25/2023
PODS Review
(5 out of 5 rating)

3 rd time I have used PODS, happy with their service.

Distance: 3,100 mi
Cost: $1,800
Per. Mile: $0.58
SqFt. Moved: 950

Jaime S

Fernandina Beach, FL
Wrote a review on 8/23/2023
PODS Review
(4 out of 5 rating)

We moved more than 2200 miles with this pods, the first of two planned. The main advantage for us was the ability to pack and load the pods the way we wanted, and not leave it to movers to do what they do. But expensive. Spent over $6,000 Nevada to Florida. The pods container was old and the door got stuck after delivery to our house. It had to go back to the pods warehouse to get the door opened and then returned to the house. So we lost two days in the process, and possibly more if they don't pick up the empty container right away. Obviously the load shifted a lot and we wondered if it was a rough ride or something else. Customer service could be better and takes too long to get actions taken. It worked out okay in the end but delayed the entire move. Now thinking if we should use pods again for the second part of our move.

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Dan S

Reno, NV
Wrote a review on 8/23/2023
PODS Review
(5 out of 5 rating)

Couldn"d have worked out any better. Was going to get two pods Rep told me to stagger arrival days in case I didn"t need two. My movers got all my stuff into one pod unbeliveable. Had to change days a couple of times with no problems. everything arrived in perfect condition not a scratch. It couldnt have went any better.

Distance: 250 mi
Cost: $1,400
Per. Mile: $5.60
SqFt. Moved: 1,600

Melanie A

Jersey City, NJ
Wrote a review on 8/23/2023
PODS Review
(3 out of 5 rating)

I live in a city that won’t allow PODS to be left on the street and don’t have a driveway so I had to have their city service where the driver brings the container and waits while we load it. We had 4 hours to load and I had booked this about a month in advance. The driver was an hour late with nothing but excuses as to why. Then he missed the turn for my one way street and ended up backing down the street. Thankfully nothing was damaged but I’m very annoyed with the way this panned out. Thankfully the movers I hired to load the container were amazing and able to get everything loaded quickly.

Distance: 3,000 mi
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Ankit G

Saint Louis, MO
Wrote a review on 8/22/2023
PODS Review
(2 out of 5 rating)

I had a lukewarm experience with PODS. Communicating with the PODS team to figure out how to place my container was difficult. Their website has some very vague pictures that you select from to tell the PODS driver how to position the crate. However, the pictures are confusing but apparently very important to decide how to place the container. I was initially reassured that the driver would coordinate with me to figure out how to place it, but I never received a call. I decided to call on the day of my container delivery to find out that the local container delivery branch was not informed to call me. The PODS call center was condescending and blamed me for not informing them to have the driver call despite being told that I would be called when I initially placed the order. In addition, the call center kept falsely telling me that the driver would figure it out on his own by talking to the city (???) to figure out where to deliver the container. I ultimately was able to communicate with the driver, but the PODS was loaded in the opposite orientation of what I wanted which was not ideal but manageable. Apparently, the POD orientation cannot be switched once loaded on the truck so there was nothing the driver could do once he had arrived. It was not the PODS drivers' fault but rather the PODS company's fault. I know a bit better now how it works, but I did not have this much problem with UPack. PODS needs to improve their website to explain how the container will be placed or just allow the client to directly talk to the distribution center a few days prior. It would substantially ease anxiety with the entire process.

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 900

Michael H

Americus, GA
Wrote a review on 8/18/2023
PODS Review
(5 out of 5 rating)

Excellent delivery and pick-up

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SqFt. Moved: 5,000

Kelly B

Saint Augustine, FL
Wrote a review on 8/17/2023
PODS Review
(4 out of 5 rating)

PODS kept in contact through texts and emails. The only 2 complaints I have are: 1.) The customer service girl who took my original order transcribed our zip code and all the PODS went to the wrong city, AND we were charged for a double delivery. We are in the process of disputing this. The other issue is waiting on hold for 45 minutes to an hour to reach customer service. Once I did get through, on the whole, they were very helpful. We have used PODS in the past, I would recommend them, but be prepared to wait on hold. (it's like calling Comcast, Verizon or ATT)

Distance: 350 mi
Cost: $3,500
Per. Mile: $10.00
SqFt. Moved: 3,000

Jamie B

Jackson Springs, NC
Wrote a review on 8/16/2023
PODS Review
(5 out of 5 rating)

PODS were perfect for my move as I had a small amount of items. They allowed me to keep control over my items and moved the items in a very efficient and timely manner to meet my needs

Distance: 400 mi
Cost: $7,000
Per. Mile: $17.50
SqFt. Moved: 2,200

John S

Ocala, FL
Wrote a review on 8/15/2023
PODS Review
(5 out of 5 rating)

No complaints. We got everything that was expected. All employees I personally worked with were professional and extremely helpful.

Distance: 1,000 mi
Cost: $3,500
Per. Mile: $3.50
SqFt. Moved: 1,100

Matthew J

Saint Cloud, FL
Wrote a review on 8/15/2023
PODS Review
(3 out of 5 rating)

PODS customer service sucks, but I can't deny that the service they do offer is pretty good. The crews that dropped off and picked up our PODS were awesome and the friendliest people ever. Their customer service reps need to take notes from those guys. It may be expensive, but at least I knew my stuff would arrive in one piece because of the awesome drivers.

Distance: 575 mi
Cost: $5,000
Per. Mile: $8.70
SqFt. Moved: 3,000

Debbie S

White House, TN
Wrote a review on 8/14/2023
PODS Review
(5 out of 5 rating)

Everything worked out great!

Distance: 2,000 mi
Cost:
Per. Mile:
SqFt. Moved: 2,600

John M

Immokalee, FL
Wrote a review on 8/13/2023
PODS Review
(1 out of 5 rating)

Absolutely awful experience between the loaders/unloaders (3rd party through PODS) and then the PODS itself. Many of our items were damaged from rain/water, and there was also mold damage too. We were told that the movers would bring blankets, but then the movers told us that PODS was wrong and we needed to provide them. Several of our possessions were damaged, including, but not limited to: a knife set (molded), our TV stand (broken), dining room set w/ table and chairs (scratched & chipped), glider chair for our son's nursery (molded), two cribs (chipped and molded), couches (molded). If we knew that PODS would be inconsistent and reckless with our items, we would have went with another company. And they need to do better with recommending 3rd party movers. It reflects poorly on them.

Distance: 1,159 mi
Cost: $3,800
Per. Mile: $3.28
SqFt. Moved: 1,700

Jeanne S

Asheville, NC
Wrote a review on 8/13/2023
PODS Review
(5 out of 5 rating)

The company made the move easy (or as easy as a move can be)

Distance: 200 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Patricia C

Sarasota, FL
Wrote a review on 8/13/2023
PODS Review
(5 out of 5 rating)

Customer service has been great with even complicated requests and changes. Delivery has been on time and the driver went out of his way to set up placement of the container on my tricky (less than completely flat) driveway.

Distance: 700 mi
Cost: $2,000
Per. Mile: $2.86
SqFt. Moved: 1,200

Barbara M

Roseville, CA
Wrote a review on 8/13/2023
PODS Review
(5 out of 5 rating)

We have used PODs for 3 mioves over the last ten years, and would use then again were we to move in the future. The PODs drivers delivered the pods within their time windows. Each driver called about 25 minutes before arriving to let me know they were coming. And did the same a few days later once the PODs were unloaded. I needed to delay the delivery date for one of the PODs and it was very easy to do.

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Shante A

Saint Augustine, FL
Wrote a review on 8/10/2023
PODS Review
(5 out of 5 rating)

Very much appreciated the great communication and quickness of packing/moving. Friendly and helpful guys, would definitely recommend.

Distance: 1,300 mi
Cost: $2,300
Per. Mile: $1.77
SqFt. Moved: 1,900

Victoria G

Jersey City, NJ
Wrote a review on 8/9/2023
PODS Review
(5 out of 5 rating)

Other than long wait time's to get a person (required to manage the move), everything was excellent. Delivery pickup and drop off were on schedule.

Distance: 2,700 mi
Cost: $3,000
Per. Mile: $1.11
SqFt. Moved: 550

Neal P

Trenton, NJ
Wrote a review on 8/8/2023
PODS Review
(5 out of 5 rating)

The POD was delivered on time

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Lyle Q

Rio Verde, AZ
Wrote a review on 8/8/2023
PODS Review
(5 out of 5 rating)

Everything traveled well from our location and remained in great shape while in storage for 12 months. Definitely recommend PODS for moving and storage.

Distance: 1,700 mi
Cost: $6,000
Per. Mile: $3.53
SqFt. Moved: 1,500

Chelsea M

Owings Mills, MD
Wrote a review on 8/8/2023
PODS Review
(5 out of 5 rating)

Nothing was broken or shifted during move

Distance: 700 mi
Cost: $3,500
Per. Mile: $5.00
SqFt. Moved: 900

Sarah S

Mount Pleasant, SC
Wrote a review on 8/8/2023
PODS Review
(3 out of 5 rating)

hit a few issues - scheduling, pod door stuck. Miscalculating the square footage was a huge barrier and issue to our move.

Distance: 450 mi
Cost: $10,000
Per. Mile: $22.22
SqFt. Moved: 2,200

Lisa I

Portland, OR
Wrote a review on 8/7/2023
PODS Review
(5 out of 5 rating)

Delivered on time and picked up the day after it was packed as planned. Would definitely use pods again.

Distance: 3,500 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200

Yao H

Spring, TX
Wrote a review on 8/7/2023
PODS Review
(5 out of 5 rating)

Drivers arrived on time and provided good service.

Distance: 1,200 mi
Cost: $2,200
Per. Mile: $1.83
SqFt. Moved: 1,000

Rosa H

Fort Worth, TX
Wrote a review on 8/6/2023
PODS Review
(5 out of 5 rating)

They first unloaded my Uhaul storage items into a Uhaul truck, and the next day they unloaded my Uhaul truck items into 2 PODs containers

Distance:
Cost: $1,300
Per. Mile:
SqFt. Moved: 2,000

Greg H

Georgetown, TX
Wrote a review on 8/6/2023
PODS Review
(5 out of 5 rating)

Changed pick up a couple of times due to work conflicts. Although the hold times were long, the customer service agents were knowledgeable and professional. Drop off, delivery and pick up was timely and handled with care. No damage to any goods.

Distance: 120 mi
Cost: $1,000
Per. Mile: $8.33
SqFt. Moved: 1,500

James C

Salem, OR
Wrote a review on 8/4/2023
PODS Review
(3 out of 5 rating)

Customer Service is difficult to access

Distance: 3,000 mi
Cost: $5,000
Per. Mile: $1.67
SqFt. Moved: 1,200

Margie T

Riverview, FL
Wrote a review on 8/3/2023
PODS Review
(5 out of 5 rating)

I have used PODS before with no problems.

Distance: 840 mi
Cost: $1,800
Per. Mile: $2.14
SqFt. Moved: 500

Charlotte K

Columbus, OH
Wrote a review on 8/3/2023
PODS Review
(4 out of 5 rating)

I think PODS is a great option for a long distance move like mine (OH -> MD) in terms of cost and flexibility, but going through the process for the first time I did a lot of things wrong just due to lack of information. So, while overall I think I had a good experience, I believe they could do a better job of guiding folks new to the service. This could take the form of a better organized or more detailed website, training their phone staff to give information about what to expect, or even preparing the delivery drivers to spend a tiny bit more time with customers after dropoff to ensure the POD is able to be opened normally.

Distance: 405 mi
Cost: $1,800
Per. Mile: $4.44
SqFt. Moved: 600

Karen P

Hollywood, FL
Wrote a review on 8/2/2023
PODS Review
(5 out of 5 rating)

Everything was spot on from container size and delivery of container. I feel quite sure the pick up portion of the POD will be just as good.

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