The overall service was fantastic - PODs was what I needed to complete my move. However, the initial quote process was not thorough and I got a slightly smaller POD than I should have. The initial drop off also had some difficulties with the driver calling out, however the mechanic that stepped in did an amazing job! PODs was always responsive to questions and everything happened and cost what it was reported to. No hidden fees, no hidden agendas.

Dropped it on time, picked it up on time, was delivered on time, so easy to use and very economical!

All the PODs operators were courteous, friendly and helpful. They keep us in the loop as far as delivery and pickup times.

Timing and communication was perfect.

The PODS container was delivered on time and was set in place in a very short time. Efficient operation.

Made moving easy with several day to load the container and have it shipped and stored until I was ready.

Very difficult to communicate with them. I had to do same day pick up and they were unable to help me get a narrower delivery time so I could coordinate movers. The movers pulled it off and saved the day. It can’t be that difficult to accommodate same day pick up if you offer it. When I reserved the pod, they assured me it would be fine and I would get a one hour delivery frame. That was a lie.

PODS is awesome I have used them a few times over the years

The PODS guys were very friendly and quick at both ends. The POD was big enough for 1 person, 1br apartment. Moving was efficient due to PODS shipping my things, especially for the cost it was phenomenal!

Delivered on time and awaiting pick up. Worked great!

PODs is always professional, reliable, communicative, super easy to work with. I've used them for local moves, and cross country moves.

Smooth, painless, and allowed us to have the flexibility we needed to avoid completing the move during a potential hurricane in the Gulf of Mexico

Have used them 2 times and have had no problems at all. Very friendly and careful delivery drivers.

Good communication and follow up.

Using the Hire-A-Helper, definitely made the POD experience easier. The drivers were all very accommodating, communicative and friendly.

Excellent if PODS did not charge me more than agreed upon. I will review PODS charge and come back to update.

The techs that work the PODS in and out of place did exactly what I requested as far as placement and they made sure I knew how to open ad close it before they left.

The drivers were great, punctual, and communicative. I would 100% recommend.

This was needing to be a quick move. I did most on the phone with PODS at first to explain my timeframe. They worked with me backwards meaning the dates I wanted the PODS delivered to unload came first and then we came up with the dates the empty PODS would be delivered. This worked perfectly for a very smooth transition.

Pick up with city service was great. I used 2 movers to load an 8 x 8 container in 1 hour. A downside of the storage aspect was that everything was packed so there was no way to access anything in between when the container was picked up in one city and dropped off in a small town 2 months later. The drop off was horrible. They don’t give you the arrival window until the night before (so I was scrambling to get movers set up) and then when the truck arrived they said I didn’t have enough parking spaces reserved even though 2 spots was enough previously. And they won’t pick up for 3 days???!!! On top of that my delivery date was 1 day into the next month for storage and instead of prorating it by the day they charged me for the full month. Not using again. Total cost for 8 x 8 POD: $600 transport fee + $1200 storage fees for 2 months + $150 delivery fee

The phone service was always handled professionally. The driver arrived on time and did his job professional. I had a little problem getting the container open; however, the movers was able to assist me in getting the container open.

This is the 3rd time I’ve used Pods. Absolutely wonderful!

the container was sized accurately for the amount of items to be transported.

Everything went according to plan

Driver arrived on time, placed the 2 containers on the desired area as close to each other as possible (there were cars in alternate spots). Respectful, businesslike in demeanor.

PODS is a good choice.

Quick and professional

Upcoming, but good so far

The drivers were all extremely nice and accommodating.

The delivery person for PODS was very polite and helpful

PODS cancelled my pod delivery at my loading location at the last moment. And based upon the damage to my goods, they were not very gentle with the POD

On time on pick up & delivery. A futon was damaged in the move.

Efficient and flexible. They dropped off and picked up exactly on time.

Extremely helpful in helping us determine our needs

PODS was very easy to work with, and I thought their pricing was fair.

Super convenient but expensive considering it doesn't include movers.

worked out very good for us

They are great at placing the container exactly where you want it and fast!!!

We had difficulty obtaining a POD but that was due to Hurricanes Helene and Milton.

PODS has picked up our items - and has not yet delivered as that time will be next week. They have been great in accommodating our needs.

The pod delivery at house was tight quarters and low trees. They were careful as they could be. Sometimes pods are tilted at angles as they are raised and lowered. Contents can shift..

When I realized I had ordered the wrong size POD, they were quick at picking it up and bringing me the correct size.

all fit great even had a little room left!

This is the 3rd time I have used PODS and I have never had a problem. The delivery drivers are always friendly and careful when situating the POD and arrive on time.

Nate (Nathaniel Carr) was excellent. He assisted us and was mindful of the time so we wouldn't get charged extra. He showed us how to work the lift and also helped get the items to the lift in addition to ourselves

Lived up to our expectations

There are two pickups at each location (the move-from location and the move-to location). PODS has met their scheduled time/date for one of the four. The PODS container has been empty and sitting in my driveway for four days now and I just received an email saying that it won't be picked up for another five days. I am not sure if it is coincidental that the first delivery was the only one that was on time, but it sure feels like once they have you locked-in to their business, they no longer care. Also, their customer service is a call center overseas with no ability to transfer to someone who can actually help. That is anything but service.

Would definitely use them again