The PODS team is really great. We had a unique situation and they spent time with us walking through our options and ensuring everything went smoothly

Pods.com and U-box. Well Organized and efficient

My booking was quite smooth with my contact, John Gacula. He was really helpful and accommodating.

Easy to schedule and all interactions were positive.

Worked like a dream!

Would not recommend if moving. Very poor to no Customer service.

Very good job. Pod was delivered to my specifications. Great service.

The POD was ok but lacked a few items that were typically installed to help Secure and fasten items.

Reasonable pricing and efficient

Great way to move load the Pod store it until your ready.

Exceeded my expectations. I would recommand for sure!

Very easy to work with, responsive. A little expensive but provided fantastic service so far.

website down for over 9 days, could not log in, phone "support" took 3 hours on hold, when they finally answered, they could not help, nor would they give me a local number to inquire where my pod was. It arrived as if by magic only 6 days late, thus costing me another month of charges, trying to get this resolved, wish me luck...

delivery of the POD was on time and set up was quick. I would recommend for a move.

Showed up on time with a nice clean container. So far so good.

I have used them multiple times and PODS are always amazing. They show up on time, do what they are supposed to do, and always help me out. Make sure you book early.

delivered on time , the right size and with excellent guidance on line and by phone. Very satisfied.

We hired a wonderful two-men crew to empty the remaining items in our PODS containers. These men are hard-working and very patient with customer demands. Boxes to be figured out (where to put them) and heavy items to be handled up the stairs (quick reasoning and teamwork). They went above and beyond making sure that all went in where we wanted. They even found fallen hardware pieces for various items. They measured walls for a few items to decide whether these would fit or not, willing to move the furniture several times before our final decision. Prompt and precise arrival time, a full-on toolbox and expertise to assemble furniture items (we asked assembly for an unusual rustic table, so he finished it in a breeze!). If we ever move away from here, I can use this company again.

Better than Hire a Helper

Awesome experience with PODS both at our house in CA and here at the condo in Detroit. Very friendly and super helpful drivers. The driver in Detroit helped find a spot to put the POD when the one the HOA had approved did not work and even waited for an HOA board member to come down and approve the new spot.

I will definitely use PODS again. All communication was easy to use and all equipment arrived on time.

The container arrived on time and the driver was very careful of the property when she delivered it. She checked to make sure everything was just as I wanted it. This is the second time I've used Pods and I recommend them.

Pod company was great, movers on 3rd pod sucked

Made our move so much easier. The only downside was the transportation time, but it is pretty standard in the industry

Would likely not use again.

Great communication, all household goods in original condition…would use aga8n

Efficient in getting the POD to me on time, but I was concerned about the 2-week gap before they could pick it up. Calle POD and they reduced the gap to 5 days. Good guys.

POD was very useful, saved a lot of time having to take items to storage facility.

surprisingly easy to coordinate!

super easy to reach, very helpful in the entire process

To long a lead time to pick up empty pods

We trusted and were very happy that our Pods were stored in a safe air condition environment.

Once I was able to get in touch with a person they took very good care of any needs I had. I felt I could trust the company and was very satisfied once the move was over.

Every thing went as promised and the staff we had contact with were helpful and professional.

Phenomenal for our cross country move!

The men who delivered the PODS were very friendly and on time. They placed the PODS exactly where we needed them.

The people with the PODs unit were excellent to work with. They were accommodating and reliable.about

PODS made my long inter-state move so much easier than I thought it was going to be.

I moved from a single family home to an apartment. I would not recommend moving with PODS if you are moving into an apartment or from an apartment. I was surprised to learn that they don't do same day drop off and pick up, and they don't pick up on Sunday. My POD had to block the loading dock longer than necessary. If you are moving between homes I'm sure it's a different experience, but I wish I would've used a different service for the apartment move.

These guys have just been top notch so far. Delivery on time each time, pick up on time, courteous drivers who did a great job of placing containers. Great customer service on the phone when I needed to make changes.

POD arrived one day late for loading and four days late for pickup. I was not informed until the pickup day that the POD was not there.

My only concern was the lady on the phone did not speak very good english, she was super helpful, but it was difficult to know if she understood all I was asking.

Outstanding company, very helpful and work with you to find the best solution.

When undergoing my latest move, I liked the idea of not having to drive a large moving truck through a new city, so I went with PODS. The entire process was pretty simple and their website allowed me to follow the location of my pod as it was transferred to the new city. The only downsides were the size of the POD and the inconvenience of having to place the POD without much flexibility. As I was moving more than 50 miles, I had to choose between the 8 ft pod and the 16 ft pod. After describing what I expected to be moved within the pod, the customer support person recommended the 8 ft pod. He seemed pretty sure that we would be able to fit everything in there. Once the pod arrived, I was unconvinced. The movers that I hired to load the pod did end up packing everything in the pod, however, once the pod was opened at the new location, there was definitely some damaged pieces. While I understand this is more of an issue with the packing of the pod, having a 12 ft pod option would have offered more space which might have saved some of my pieces. My other complaint is something to be expected: the placement of the pod. Once the pod is delivered, there is obviously no way to move it. This proved to be a bit of a problem when moving into my new apartment. There were not many side-by-side parking spots to sit the pod, so we had to place it rather far from the entrance which was very inconvenient. These are just things to be aware of when using PODS. I really do think that I will be using them on my next move in a few years, but with a better understanding of the process.

Could have been great. The good - pod arrived, was picked up and dropped off at new destination exactly when the company said it would be. Very efficient. The bad - when booking I listed the size of our place and all of the furniture we needed transported. The size container we were told to get was far too small and the company was unable to adjust this at a similar price to that at booking when I later expressed concern (I am suspicious that underestimating container size is intentional as the cost of switching/adding containers is much higher closer to move time). We had to part with a bunch of furniture :(. Also they need to do something about communication - I had no problem booking, but spent well over an hour on hold trying to get info/make adjustments. Overall I'd consider using them again but choose the container size myself. If there is a similar company with better reviews on communication I'd use them instead.

Right on time and very courteous. Exceptional service and employees.

PODS was atrocious. I originally booked they 5 months ahead of the move due to their good industry reputation. They no-showed on my dropoff date, then called that evening stating they could show up in 3 weeks and oh-by-the-way it'll be an extra $500. Ended up having to cancel and go with UHaul, which has been good thusfar.

We had to have the Pod sit on a truck while we loaded it and the Pod truck driver/lift operator was very friendly!