PODS® Reviews
Not very communicative regarding any debit account withdrawals. Only after they cancelled an initial order did they share that a "large charge" might be refused by the bank. Should have been much clearer about the situation - all we got was an email from Nestor saying the order would be cancelled. A phone call straightened it out (I thought) and it cancelled anyway.
Pod pickup and dropoff was al fine. The problem is that they severly underestimated the size of our POD based on our sq footage/bedrooms. We have a 2 bed/2 bath, aprox 1000 sq ft and the Med size pod did not fit all of our stuff. I had originally selected a large pod but changed it based on their estimations. I wish I had not done that.
I don't know that I would use the pods system again. It was OK but its just as difficult as moving every other way and I probably spent more money using movers because I had to have them come multiple times. Its deceptive how much it ends up costing because they charge a little here and a little there.
I had the opportunity to hire them to load a POD, with zero experience of what to expect. They came on time, and ready to go. They didn't have the best English, but that didn't matter they simply got the job done and kicked ass. I tipped them heavy from their hard work and ingenuity in loading the POD as Tetris masters. I know this now because I had to order a U-haul truck for the remainder (not much) and decided to hire their help. It was a tad cheaper and I was already there and they were morons and careless. The difference was astonishing, one was driven and careful and quick and badass, the others the opposite. I didn't leave a bad review for the breaking things morons I just decided if you can't say anything nice axiom is my position here. Great guys driven and worth every penny! Patrick
I started with one 16-foot and one 8-foot container. I ended up needing two 16-foot and one 8-foot container. The POD web site estimating recommendations were too low for my situation. I should have done more homework. But PODs responded quickly with the changes. The drop off pick-up of containers on both ends of my move was on time and done by friendly professionals. POD containers roll up doors can be problematic if the items inside shift of the packers load too much near the door. The containers have tie points for straps, but they are too far inside once the load is done to reach. It requires the packers to plan ahead, but mine did not. The containers could use hinged doors instead of the roll up type to make this situation better. This is why my rating is only 4 stars.