PODS® Reviews
Warning! Always buy the minimum amount of time for moving help to load these. The Website was not clear that I would not get a refund of unused hours. In regard to the delivery of the PODS container, that was interesting watching the person control the movement with just a remote control, but he positioned it perfectly so I could still get my car in and out of my garage.
Motivated Movers Chuck and Anthony Motivated Movers Bradenton FL sent Chuck and Anthony to my home to unload my 16' POD. Motivated Movers promptly sent me confirmation of my request and emailed me to re-confirm as the date became closer. Chuck and Anthony dutifully texted me as promised when they were 30 minutes from my home for arrival. They arrived right on time and met with me to discuss my expectations and further directions, and then went straight to work. I couldn't believe they unloaded the POD in just 2 hours, which included minor assembly of a dining table, shelves, and then moving boxes for me to make it easier for me to unpack with severely arthritic hands that don't work well any more. I couldn't have been more pleased with their dependability, strong work ethic, and their cheerful, respectful behaviors that felt sincere and uplifting during a very stressful time for me. I will request Chuck and Anthony if I need a helping hand in the future. They were amazing and a God-send to me that day.
They were on time, worked steadily. Asked questions when they were unsure of what I wanted them to do with respect to placement of furnishings. NOTHING was damaged. They took extra care to wrap my furniture. Jerry did an excellent job in packing the truck so that every thing was secure and did not shift in transit. I highly recommend this team and this company. I cannot say enough good things about them.
My whole experience with PODS from the first time I called them in San Francisco until the day I unloaded it in New York City was easy and excellent. And both of the drivers were nice and easy to work with. The driver in New York especially was very knowledgeable about my new neighborhood and worked with me and my movers to find the perfect place to park.
Pods have missed/cancelled/ or changed my delivery/pickup times without notice. If you use them and schedule a pickup/delivery make note that they may not come on the day scheduled. Also, I am not a fan of their containers. The garage door style of opening can get stuck closed if your items shift during transport. Also, I do not believe that they are as weather proof. I prefer the PackRat containers much better. I would go with pack rat.
The POD experience to move was good.I give 4 stars because the scheduling was not great. I had to call 3 times to confirm my delivery date. It was frustrating. The online portal wouldn’t update but they assured me it was scheduled, it was, but in a stressful situation having to call several times was not good.
So far I am not happy with what I have had to deal with regarding POD service. Customer Service has been terrible during the weekend. The man I spoke to was so rude and disrespectful. Told me I had to "listen and pay attention" because I asked him to explain why the container would sit for two weeks after being picked up and transported to their hub. which would leave me 1 week to unpack before being charge. Would not recommend company.
I have not moved yet, just loaded 1st POD Received on time and after I made 1 drop off date change. Only moving partial household, so I can't go by bedrooms or know sq ft. Will need 2 PODS quoted 2 16', but may only need 1 and 1 8' so price should be a little cheaper in that case and may save some miles, delivering 1 to my son's then both to new address when I get one.
Quickest way to get your stuff out of a home if you need to move across country (ie quick closing time). Will take time to schedule delivery, transportation, and pickup. Save time scheduling each step in advance if able. The delivery driver on both ends were awesome and very helpful. Able to maneuver this crazy equipment into tight spots. I was very impressed. Trouble only comes from scheduling each step if you don’t know dates ahead of time and finding knowledgeable people to help LOAD is key. You want to make sure they protect wooden surfaces and stack furniture so things don’t shift and get damaged or break. Plastic wrap and furniture pads and tape are absolutely necessary.
PODS was so uncomplicated and easy. We had the POD on our driveway for a week, loaded it up, and off it went to NewOrleans. It arrived on time. The drivers that arrived at both locations were pleasant and helpful. We made several calls to customer service to ask about ETA, etc and were always treated courteously.
My experience with Helpful Movers was really wonderful. They packed my things from 2 storage units to a 16 ft POD in Seattle. When the POD reached Sante Fe, the POD driver opened the door and said that it was the best packing job he'd ever seen in a POD. And the movers who came to move my things into the house said the same thing. The movers worked hard and were incredibly efficient and cheerful. It was a perfect job.
I never used Pods before, but would do so again. Every step of the way they are very interactive with emails to confirm the booking, and to remind at each stage when it will be picked up by them, when it will be dropped at the destination, and that you need to schedule the final pickup to return the Pod. I also communicated by phone a few times and by text, and they were very accessible and helpful. I moved long distance from FL to NY. My Pod was 16feet, which had room to spare for my two bedroom condo furniture and quite a few boxes. All arrived in one piece, which I would attribute to the excellent packing by Pack Man movers. The Pod was not entirely full, so there was a little shifting, but nothing was damaged. Every person that worked for Pod to pick up and drop off were pleasant and efficient. It was my first experience with them, and I would definitely recommend.