PODS® Reviews
The pick up in Fort Lauderdale was great; the delivery in Kentucky was a HOT MESS and VERY delayed. Thankfully, the drivers who ended up delivering the PODS a day late were incredibly kind (Chris & Greg). Corporate C/S (the outsourced employees) were very kind, but seemed limited in their ability to help me while the chaos was ensuing; Wendy in Clearwater was exceptional and went above and beyond by calling the local office here in Lexington and leaving a message for the supervisor to call me directly.
We moved from NY to Myrtle Beach, SC. PODS delivered our container to be loaded in NY on the exact date and time they said they would come. They also delivered the PODS to SC exactly when they said they would. In Both NY & SC, the PODS operators were amazing at maneuvering the "podzilla" in tight spaces. It was fascinating to watch and they were very careful regarding the landscaping. We had a 10 day gap in between closings, so PODS worked perfectly for us. You should try to set a date as soon as possible for pick up of the pods.
PODS is a great way to have your things transported. A little pricey. customer service was good and not good at times, just depended on who you got on the phone. If you use PODS make sure you cover with moving blankets anything you don't want scratched or rubbed. The vibration of being on a semi truck does a number on freezers, washers/Dryers, cabinets etc. We covered furniture yet it still was a little banged up. If you are moving high-end things, you would want to bubble wrap corners and cover/tape very, very well. That would be the only down side.
Great experience, we got the 16" pod and everything arrived 2,000 miles away intact and in good condition! Definitely get professional movers to help you pack it, I would definitely use PODS to move again if I had to, it's reasonably priced, it gave me piece of mind, and it was really cool to see the way the containers get delivered and picked up!
Three Pods from JAX FL to Raleigh NC storage. We were very pleased when we finally had the PODs delivered to our new house. Nothing damaged. This is definitely the way to go. We hired help to load the PODs and unload the PODS and they were both excellent help. We should have had 4 PODS, but hired a U-haul 26' as well. Never again. PODS for everything
EVERY TIME I have had to call customer service or spoken to a delivery driver it has been positive experience. They have all been kind, courteous, knowledgable, and able to answer all questions. I did shop around and found cheaper options, but I'm willing to pay a little more for a company that clearly spends the time to train it's employees and treats them well. Also, when asking questions of the competitors they store their containers outside - in the elements. PODS does not do that.