PODS® Reviews
We have not had our PODS moved from our home yet to get into transit but thus far the experience has been exceptional. The PODS website is easy to make changes to and the customer service support is excellent. We selected PODS because we heard so many good things about the support and it's all true.
This was a horrible experience, the date that I was set for got moved not once, but twice the first being because of a "computer glitch" which sent my container to the wrong location. Then delayed in transportation, now a week later after causing me to be billed for a cancellation fee for the movers there has been no communication regarding any aspect of trying to make this right.
We rented and filled two POD containers, they transported both across the country and stored them in a facility close to where we were moving until our home was completed. They delivered the containers safely and placed them exactly where we wanted them. The drivers in both states were excellent and really know they job!
It was my first time using PODS container for a long distance move. From beginning to end the experience was excellent. The reps on the phone were very helpful, every time I called, and their quote didn't change after the job was done. When it came the time of delivery and pick up, in both locations, the drivers called ahead (this is an excellent practice when you leave in an apartment complex, so you can be there when driver arrive to let them know where to put the container). There was no waste of time, and both drivers knew what they were doing, super nice, and patient. Moving is a stressful time but they made me feel at ease. I couldn't be happier! I recommend this company.
Went over the top to accommodate us in getting our container picked up so we did not have another month to pay for rental. Stuck to posted drop off/pick up times. Stored our container securely while we waited 3+ weeks to move in. Our items arrived safe after their 600 mile journey. Would highly recommend them for any move.