Always happy with PODS

POD is clean and was placed perfectly.

Mark was my driver He provided service beyond what I expected He even made a special trip to help me with a solution to access my driveway and garage His follow up was greatly appreciated moving can be stressful however Mark was a very bright light in the process Many Many thanks

delivered as expected

Arrived on time and put the container where I wanted it.

Delivered on time. No problems.

If the helper had given me the missing item and not put it on the pod all the fuss could have been avoided. Other than that the move was good.

All delivery and pickup times were as promised. My only suggestion is for the company to give more advance notice of POD delivery to enable scheduling of workers to load and unload. Notice was only the night before.

Can't say I would recommend using PODS again, moving from Canada to the US, but they did provide good instructions for the Customs forms.

PODS is very inflexible. I provided more than 3 weeks notice and they were still unable to comply with my needs. The driver himself was wonderful but their system is not customer friendly in any way shape or form. It was frustrating. Ultimately things worked out but a move is stressful enough. They added to the stress

From start to finish they made the process flawless!! The people involved with the company were all so helpful and patient with you. The email notifications were all on point and also made the process simple and easy...2 ???? ???? for this company!!

We were expecting a 12'x12'x16' container and a 8'x8'x16' showed up. The driver told us it was the largest size they have. The container was clean and in good condition. Customer Service was very helpful and always available. Pods was recommended by a friend who made a similar move. I would recommend them also. Luckily everything fit perfectly in the Pod.

The PODs team did a great job for us. The drivers always communicated what and when they would arrive for pickup or drop off activities.

It was fast and easy to order and get my Pod. Everyone was very polite and helpful. Delivery and pick-up drivers were both very nice. The container was clean. If I ever move out of state again, I will use Pods they make it easy.

Move not finished - POD arrival on time and placed where it was supposed to be. Driver helpful with my questions.

PODS were great to work with.

This container was the perfect size for my move. I was a little skeptical of everything not being able to fit, because I have big furniture pieces, but it worked. I moved from GA to TX. I had a 2 bedroom 1189 sqft townhome. My pod contained 2 beds, 2 dressers, washer, dryer, u shaped sectional, a good amount of boxes and other miscellaneous toys like bikes, etc. The person delivering the POD was communicative and they delivered and picked up on time. GA to TX is a far move, 17 hours to be exact, and I didn’t want to be hassled with gassing up a Uhaul or anything. I would recommend moving with PODS when you’re moving far. It may be a little pricey, but the worry free part is worth it.

This is the 6th POD I've used.

No complaints. Easy process and easy to schedule.

Excellent service, flexible scheduling and right on budget.

PODS delivered and picked up on time. Even in Pittsburgh where there are skinny streets and hills.

POD arrived on time and they put it just where we asked.

The driver called and left plenty of room to move my car. Polite and professional!

PODs is a great service for cross countrymoves. Just know ahead of time the delivery and pick-up windows are estimations. The portal service and over-the-phone customer service was great. Just be very clear of your expectations and you should have no worries!

PODS was very spotty with their communication, which made it difficult to coordinate a moving company for unloading. I was only contacted about pickup or drop-off times when the PODS delivery personnel was already on the way.

The POD arrived on time and was placed exactly where I stated. The delivery personnel introduced themselves went over loading and securing itemsand readily had answers to all my qyestions.

Worth the money, felt the move with the Pod worked perfect.

Mike delivered the pod placed it appropriately and gave us excellent service.

If PODS enterprise changed the details of the order AFTER confirming the order – the least they can do is CONTACT the customer and inform them on time about the change They promised to send the empty container to my home to load and scheduled for a same day pick up ( I was told I am being charged extra for the same day pick up service ) in Fort Lauderdale and to take it to PODS warehouse in Fort Lauderdale ( to be transported to Tampa) – NO ONE called me to inform me that they will NOT be providing this service ( dropping off of the PODS at my home in FORT LAUDERDALE) & I found OUT by calling to get the time of arrival of the POD – this is atrocious The customer services reps did their best to APOLOGIZE (apology does not help the customer) – I had to scramble at the last minute to get trucking company to pick up my items and take it to their warehouse in Fort Lauderdale. Why are the so-called managers / supervisors of PODS on a payroll for PODS enterprise – if they can’t responsibility and convey this to their CEO and upper management ?? and inform the customer about it? PODS CHARGED me what they had to charge and went about their business as if nothing happened – I am taking the time to write this is because – NO other customer should go through the ordeal I went through to get a trucking company at the last minute to move my items from my home to the PODS warehouse in Fort Lauderdale (to be transported to Tampa – this portion of the order PODS delivered)

Our experience was surprisingly good. I was nervous about using them because I had heard horror stories from other people about their experiences but aside from their customer service being outsourced to a foreign country, we had a good experience. I would have given them an excellent rating if not for the fact that I had to spend several hours (in total) on the phone with customer service on several occasions in order to amend delivery dates during the course of our experience. The staff on the ground here in the US was outstanding and we are now completely moved and very happy.

everything was on time

Everything as promised right on time

The POD was delivered, picked up, stored and then delivered to new address on time and contents were secure!

James was great! Lovely personality, helpful and understanding.

PODS was a great solution for us as we had a few weeks between selling and buying. Easy delivery and pickup and they were always on time.

Professional and kind associates.

The PODS were expensive (we had to store them for just over a month so we were charged for two months) but it was worth the price for not having to deal with a truck and storage. 4 stars instead of 5 because we were on a tight moving schedule and one of our pods didn't get picked up from the old house when it was supposed to. I got a text at 8:00 that night from the pick up driver that said, "I can't pick up the pod. Call pod customer service". Overall, everything worked out and I would recommend PODS. It just added to stress during an already stressful move.

Used for a cross country move with no destination planned. Moving, transportation and storage was simple

I would not use PODS again. They delivered the container to the wrong building. They scheduled to move it, but never showed, although they did charge me for the repositioning.

They delivered the Pod on the date requested and placed it where I asked. They contacted me ahead of time and gave me a window time of when it would be delivered and picked up. And they were on time for both.

Very good, easy service.

The dates have changed several times and we are still trying to buy the to buy a house in Texas.. So there is another house we are lookong

Prompt & professional

I was quite impressed by the way they handled my belongings.

The pod was delivered securely and on time. They are always in contact with you so you know what to expect.

Working with PODS has been great so far. The POD drop off and pick up were easy, we're just waiting for the POD to arrive at our destination.

I used PODS previously over 20 years ago and decided I would use them with this move. I definitely recommend. I also like the ability to hirer movers through PODS. This option really helped with unloading the container.

Easy to work with, convenient. Highly recommend