Right on time and very courteous. Exceptional service and employees.

PODS was atrocious. I originally booked they 5 months ahead of the move due to their good industry reputation. They no-showed on my dropoff date, then called that evening stating they could show up in 3 weeks and oh-by-the-way it'll be an extra $500. Ended up having to cancel and go with UHaul, which has been good thusfar.

We had to have the Pod sit on a truck while we loaded it and the Pod truck driver/lift operator was very friendly!

Their websites states a 2-3 bedroom home will easily fit in their 16 ft container. DO NOT BELIEVE THIS. I had a 2 bedroom apt, with only one bed and only 2/3 of my belongings fit. This required an emergent second order of another 16 ft container (at a much higher price). Both packing and unpacking companies I hired (thru their website) told me "this happens all the time". The delivery also had the orientation of the container wrong with BOTH containers! Finally, after lodging a complaint via phone, I was told a manager would call me back within 24-48 hours. I never received a call. Very disappointing and frustrating.

Arrived on time and did a good job positioning the POD.

Clear communication and on-time with deliveries. Would have appreciated a faster delivery. Also had to pay extra for permit fees to leave pod on street.

First time using the service. Will use again in 6 months. JERMAINE WAS VERY PROFESSIONAL AND CURTOUS CURTOUS. GREAT service Thanks

Pods did an excellent job of moving and storing our items.

On time and made it work on the NY streets.

I had a positive PODs experience. The container was the perfect size for a small two-bedroom move.

Great service and very professional!

Good communication all throughout, they arrived on time. The driver is very attentive, parked the PODS in the exact spot I needed.

This option was so much better than driving my own u-haul. Much less hassle and my stuff arrived as expected!

I was pleased with everything.

Using PODS was a great experience I would definitely recommend them, they communicated with me throughout the move and everything went as planned.

I will use PODS again and recommend them to anyone who asks. Their communication was excellent, they were on time and placed the PODS exactly where we needed them.

Good communication, were on time and met all our needs. Will definately use PODS again. We moved to a different state and the communication and service by both PODS centers was fantastic. The cost of everything (pods delivery and pickup, storage, transport to new state, storage there and delivery to new home was less than half the price of a moving company.

The POD arrived right on time and put the POD right where we needed it. Would definitely recommend PODS

Great customer service from the call center to the drivers. It worked well for the size of my move and especially the timing that I needed it in. Container was clean and the drop off and pick ups were on time and there was good communication from the drivers. I would definitely use them again.

PODS delivered our furniture 2 years ago. So, when we needed help with moving within our home, I called them for recommendations. I appreciate PODS.

The POD drivers have been very professional and helpful. Appreciate the service.

Haven’t unpacked yet but it looks like only one box was crushed but the things inside were okay. My nephews did a good job packing the pod as per instructions on PODS website.

POD was new and in good condition

Seamless from POD delivery and pickup. Would use again

POD delivered the container on a Wednesday and the next day Big Boy Movers of Utah arrived and loaded up the POD.I thought I had already scheduled the POD to be picked up the next day on Friday but they told me that they didn't have be scheduled yet. The soonest they could come was 5 days later. I was afraid my landlord was going to have a fit so the POD company put me on a waiting list just in case someone cancelled their appointment time. Much to my shock, I got a call that the POD guy was in my driveway hooking up my container on the day I originally thought I was scheduled. I was so so happy. No one cancelled. The manager asked I driver to simply pick my POD up on his way back from another delivery. My POD is now stored at their Lehi, Utah facility until our home is completed. They were awesome!

I had to switch from a traditional moving company to using a POD on short notice. PODs lets the customer know the estimated delivery time the night before it arrives which makes it difficult to schedule hired help.

My POD experience started with a booking and change in booking to which the consultant got me exactly what I needed. The gentleman who dropped my POD was personable and professional. When he picked up the POD and there was a car parked too close to the POD, he called me and we worked out the situation with no problems at all. Now I am awaiting the drop off in a couple of weeks.

The container was clean and simple to pack. No complaints. I chose the company because it was available in our area, but would use it again,.

We had friendly and professional drivers who delivered the POD at both ends of the move when they said they would. The placement of the container was exactly as we requested. We've used PODS before for an interstate move and that's why we used them again for our local move. If we move again, we'll definitely use them once again. You can't beat the cost and dependability.

PODs were clean. All good.

PODS transport drivers are amazing. They are able to maneuver those huge containers with the utmost of ease and are very accommodating and mindful of where the customer wants the container placed. If I ever had to move again I would definitely use them again.

PODS worked out well, relatively seamless. We did a big remodel and needed some of our rooms emptied. The only thing I don't like is they don't prorate the last month's rent, but you know that up front when you contract with them.

Delivered the pod 3 days later than expected, and were unable to provide reliable updates on status. They assured us they would pay for expenses caused by the delay, including cancellation costs for movers. However, after sending requested receipts in, we have not heard back from them about when we can expect a resolution. Overall, this is a company that I have very low confidence in based on our experience.

The suggested POD size was too small.

Working with PODS is easy. The drivers are always nice and very skillful at placing the POD containers precisely where you want them

Pods were ok. The drivers were great .

2nd time using PODs and both times it's been the easiest experience.

The Pod was dropped off in front of our driveway. I was disappointed that they could not get it to fit in the driveway itself, but the guy did call and explain the situation, and physical limitations are physical limitations, so I can't fault them for that. Admittedly, this review is being written before the Pod is delivered to it's final location. Hopefully everything arrives in decent shape.

Very poor customer service. They are difficult to get in touch with and if there is a problem they are unable to solve it. Do not rely on their sales team to give you the correct information, make sure you double check all of the logistics on your own.

From Dallas, TX to Phoenix, AZ it was almost 4,000 dollars.

Please provide your driver with the details that I provided on the PODS website of where to place the container. That was not provided to the driver and he had to take extra time and energy to change how the POD was loaded on his equipment in order to get it in the proper placement. This would have saved him time and aggravation. He, himself, was great and we are very impressed with how the POD system works. Thank you.

SO EASY!! Communication is great, timing is good and the drivers are excellent!

The whole experience with Pods.com was a complete clown show. The company is fine if you have a lot of time and flexibility in your schedule to pack, load, and unload at a leisurely pace over the course of multiple weeks. They don't seem to understand the need to adhere to a schedule, take off time from work, schedule helpers to load/unload, or just get on with your life. To them, a schedule that they have committed to, truthful proactive communication with customers, and following up on their commitments are things that they are either unwilling or unable to deliver upon. They missed the delivery date at the destination by 3 days. On the original delivery date, multiple people were still promising on-time delivery even though they admittedly had no idea where the pod was and were unable to get in touch with the driver. We were repeatedly promised calls and updates from the customer service rep, the service supervisor, the truck driver, and a resolution specialist. None of these happened until we called the service back and insisted on not getting brushed off by staying on the line until we got questions answered. Without this insistence, the answer continually was, "just wait by the phone and you'll get a call in another hour or two," even though we'd been waiting all day. Even at the origin point, we were promised by multiple people that the moving blankets that we had been charged for would be delivered with the pod and then subsequently in a separate delivery. We made numerous calls trying to track down these blankets so that we could get everything packed up, and finally ended up driving to a Pods facility ourselves to pick up the blankets. Despite this, we weren't even given the number of blankets that we paid for. The one positive note was a single person at the Pods facility whom we believe was a rank-and-file driver or similar role. He took time away from his primary job to help us out with the blankets because no one else was around, even though it obviously wasn't his responsibility. He saw how frustrated we were with the situation and went out of his way to make things right. Many thanks again to that person.

I was pleased with the process both picking up and delivering of the pod. The people employed seem to be on the ball and took charge got pod picked up, and delivered.

So effective and easy to use

I was very pleased with PODS. My goods arrived on time and without loss or damage. The delivery of the container was easy with great service from competent drivers.

came on time and picked up on time.

Great job, all as promised.