The process of reserving, delivery, and pick-up were very easy and everyone was helpful and friendly.

Very good at keeping you informed about delivery for loading and unloading. Company employees were patient and professional. Used 16 foot unit. Had it transported from FL to CA. Compared to $10,000 moving van or truck, pod container was very reasonable. Pod 16’ container had more than enough room for furniture and boxes that fit into 430 square foot apartment. Approximate cost of move was $5,100 that included container and transportation, movers to load and unload and my gas, food, and lodging for six days of traveling by car across US.

have used before and would use again

Pods drivers have were always prompt, friendly and helpful.

The POD was dropped off and picked up on time. The POD was clean and ready to go.

Great service and timely

Showed up during window, placed PODS perfectly, picked during window.

Arrived on time. Very easy to make the arrangements. Communicated well. Good attitude

Easy to organize! Met expectations.

There were a lot of scheduling issues with the delivery which pushed back our timeline.

They did an excellent job.

On time, good communication, and not overly expensive

The MyPODS site was very poor and at one point during the process was shut down. The quote for the move from the warehouse in CA included incorrect origin and storage fees and never was corrected. Very confusing and poorly handled.

Very efficient and respectful to my property.

Good. Business office move.

Excellent team work. Showed up on time very pleasant to work with. Very diligently loaded the container and were finished in less then 2hrs. Very honest in approach and attitude. I would highly recommend Helping Hands Moving.

Used PODS as they were able to store belongings and then ship to new residence. Would use then again if I was moving long distance.

The container was very clean and had good places to hook ties into.

They did a good job.

GREAT way to go for us moving across the country with unknown delivery time on our new construction house.

No complaints but nothing to boast about.

Nothing broken - everything came through real well. Would use again.

George and TJ were GREAT! On time, efficient, polite.

Been very good so far, not done yet.

So flexible, accommodating, and great customer service. Prompt and effiecient.

I have never used them before but it was great to be able to load my stuff and let someone else do the driving and let me unload at my leisure. I will definitely use them again.

They showed up at the specified times without issue.

The driver who delivered my Pod was friendly and prompt. I appreciated the service.

the Pods came on time and they were placed properly as directed.

I will use it again. Had a great experience with them.

great service. on time, super clean and easy to load

PODS is amazing. On time, clean and easy to load

Easy to work with and dropped off within the time frame on both ends of the move. City Service in Manhattan was fantastic.0

Logistics: PODS was on time with delivery and pickup. Communication: The website service was terrible once I was a customer. The login link repeatedly failed to connect to my account, definitely a software glitch. I had to call directly each time to continue our business. Cost: Rental and storage were reasonable. Freight transport was unreasonably exorbitant. This was frustrating and still remains unresolved. I booked the 1st POD in April and received a decent freight quote. I added a 2nd POD in July and the freight quoted was $2000 more than the the 1st POD, with no explanation or negotiation. No agent had the ability to make adjustment, with no supervisor or back office management to appeal to. BOTH PODS were picked up at the same time, from the same place, and delivered to the same location. How can there be a difference of over $2000 in freight? Service agents insisted I must pay first and ask for an adjustment later, after the fact. This makes no sense to me. I have disputed the freight and requested an adjustment. I have not received any communication back from PODS accounting management.

Seamless, easy to schedule and drivers were courteous and professional

Size was good with condition of pod had outside mild damage. There was no leakage or safety issues just noted for my records. Customer service during was always informative and nice. This is my second move with PODS. So yes I will recommend them to anyone.

Pleasant very helpful

Very customer friendly. Pod was well made and arrived clean. Keep to their schedule. Very very nice experience.

I used PODS. They were amazing. The PODS drivers are professional and know what they are doing. IT's the only way to move.

POD was not delivered within the 2 hour window. I was not updated on what the problem was. I had to make several phone calls. POD was on a truck that got "stuck" and was waiting for a tow truck, but I was not apprised of the situation. It was frustrating. Otherwise I was pleased with the pick up and storage part, just not delivery.

Great Service!! Very communication with on-time pick up and arrival

I had movers load my 16 foot pod. I took a picture before I closed the door, and another picture over 1,000 miles later when i opened it. Almost identical.

We've used PODS in the past. Very convenient.

Stellar service! I would definitely recommend them.

The drivers were great!

Really good job! Container arrived on time and the driver took the extra effort to find a good parking spot.

POD was there when they said it would be , it was clean and was picked up when it was supposed to be.

My loading was in the afternoon, so I imagined the loaders would be tired out from an earlier move. Not the case. Two guys (sadly, I didn't get their names) from Lewis Moving Company came in and loaded a 16-foot pod, plus moved a bunch of heavy furniture into the garage in way under 3 hours. How they managed to fit everything into the pod I don't know, but they did. Of course, I won't know how secure everything is until I unload after a long-distance move, but from this point, 5 stars!