We had used PODs before for a 200 mile move and were very satisfied, so we used them again and were not disappointed. They are communicative on charges, arrival, pickup and storage and delivery. Very professional.

We used PODS moving from Reno, NV to Mebane, NC and they were all on time, very professional and communicative of when they would arrive and the exact charges for pickup, storage, and drop off. Everything arrived intact and unbroken. We had used them 2.5 years before for a 200 mile move and were very satisfied.

They were great. One time and easy to work with.

when delivered they had 2 pods on trailor but was only able to drop one. he had to go back to station and fix something then come back with second pod. when he then picked up for storage he only had a single trailor. had to come back for second pod.

Overall, great experience with PODS. They're good with communication. Our POD was delayed 1 day which was a slight inconvenience, but other than that there were no issues. We would hire them again.

good review so far not finished yet

Your drivers were great, not a problem. But your customer service leaves a lot to be desired. They were hard to understand, and I feel they did not understand me as I repeated myself many times. I will never need to use Pods again in my lifetime as this was my last move.

These guys were awesome

Called with arrival update, fast delivery and pickup!

Both drivers called to let us know they were on their way to deliver and pick up the PODS container. They were both very nice to deal with and conscious about the space and cars around the parking spaces.

We have used PODs for 2 moves. Customer service has been first rate, from helping us estimate container sizes needed, to delivery & pick up scheduling. We will definitely recommend PODs to our family & friends.

about what i expected

Prompt with delivery and pickup. No events

...with a couple of reservations. First delivery driver was on time, communicated well, made sure the POD was level, and was amazingly proficient, but the delivery driver at the other hand didn't seem to know how to use the Podzilla properly, leaving the POD unlevel, having difficulty lowering it, and other problems. The company is excellent at communicating, providing a customer portal that works well, and answering questions. You can't always get the size you want; it depends on what is available in your region. PODs also has good links to box purchases and moving helpers.

PODS is a great way to go. It's less expensive and they take great care of their customers.

AVOID AT ALL COSTS! PODS is the worst bunch of incompetent criminals I can imagine. Note this is referring to the corporate organization, not the local centers and drivers, who were great. But corporate is a disaster. Web site doesn't work, they canceled our entire move (without notifying us) because we didn't check a box on the web site, *which was broken for weeks*. Multiple times, we called to confirm deliveries only to have them screw up after assuring me they wouldn't, costing me deposits for movers. They also double-charged my account an extra $14K after rescheduling my move. They have massive IT and billing issues that they admit on the login page (the same message has been there for months, so they obviously haven't fixed anything).

PODS has great customer service. I needed to call to reschedule and change some details. It is easy to get a live person, and they are friendly and helpful. Their transport system needs some improvements... they need a large space to maneuver and the POD definitely tips every which way when they put it on and off the truck.

The pod was delivered on time and placed where we asked

The POD was delivered to my home and picked up on the 16th for transport to my moving destination. It was expected to arrive there on the 26th. I received the delivery window for the 26th but the POD did not show up. We contacted them twice and were told there was a delay. First it would be in 45minutes then within the hour. That pushed the delivery time to 6pm. The POD still did not show. No one from the company contacted us to say what the problem was. We called once more and was told the warehouse was closed and they could not provide information but someone would contact us the next day, Sunday. No one did. We called again on Monday the operator was helpful said she raised an issue on our behalf and arranged for the POD to be delivered on Tuesday. We received the POD on Tuesday, 3 days late. In all that time we did not receive even 1 call from a POD representative to say what was wrong. We hired helpers to assist with the unloading and had to reschedule with them several times. Thank goodness that company, Ox and Bull, was flexible and worked with us.

Would use this Team again!

Chris Monaldi was my first contact with the PODS company… He was very professional and answered all my questions.. He gave me lots of information which helped me make an informed decision. Dominic was the gentleman who brought the PODS container… He was very accommodating to my needs… When I wanted the container placed a certain way he, without any hesitation, turned it around and placed it exactly where I wanted it.

All arrived in good shape. Drivers were Pros at moving and placing pods.

Rented the largest POD which ended up a few cubic feet short of being large enough. Hard to estimate what was needed and had to scramble to get a truck and extra 10x5' storage unit nearby. Not PODs fault; just be wary and make sure you know everything will fit.

so far, it's been great

Just know how much space you need for your things.

Pods was exceptionally easy to work with as well. Move x-country and stuff arrived right on schedule.

Wonderful and they made it easy.

Moving to another state. So far the loading process was good.

I had an issue with pods so I may update if they resolve my issue.

Great company and very dependable

Met my storage needs

Arrived on time and left on time. Driver was super friendly and fast. Thank you!

Used two 16' PODS. One POD was old and did not have good tie downs inside.

Derrick maneuvered the POD into my driveway like the expert he certainly is. It was quite amazing to watch actually!

Pod was a great size and easy for drop off/pick-up. However, at the time of drop off, door was difficult to open because items has shifted and blocked the door.

Did the job. Perfect communication.

Not done yet, but so far, so good.

Fantastic! would use them again. They were accommodating, the truck drivers delivering and picking up the PODS were great! I can't say enough good things. They delivered another POD last minute when my estimate was incorrect. I ended up needing a 16' and 8' PODS.

POD arrived on schedule and was picked on schedule

Communication on the receiving end particularly with City-Service was awful.

Just at the beginning of this storage and move. So far so good.

household bins and boxes

Impressed at how smoothly the entire process went.

This is the 2nd time I've used a POD container. Another satisfying experience.

Great customer service, good price. Delivered on schedule as requested.

Anthony was fabulous! Very polite and knew how to work all the hydraulics like the back of his hand! A real knowledgeable and friendly guy! I would DEFINITELY request him next time I or my friends or family need a POD! He’s out of the Santa Ana office he was FABULOUS!!

Very satisfied. Clean container. The drivers PODS, Inc. drivers that I interacted with were friendly, skillful, and professional. Convenient way to move. Just what I needed.

Worked very well. Delivery, storage, delivery from storage and empty POD pickup all perfect, prompt and we’ll executed. Driver was kind enough to help me get sliding door open after shipment and did so without me even asking. Good job