The cost of getting the permit was double what the city of Minneapolis charges. I loved the service but this was excessive.

Driver was right on time - polite- dropped the POD just were we needed it. Simple and easy and efficient

Delivered on time and picked up on time.

I gave him a list over the phone of everything I needed moved, he recommended the size I would need, but I ended up needing to rent a 5x8 U-Haul, and my washer and dryer never got loaded.

Clear contract, good customer service, good service, useful website.

Great job, fast, efficient and friendly.

Great first experience using portable storage!

Even though we gave instructions on where and how to orient pod they did not do it; we prepaid for a lock and they didn’t have one so we had to leave the pod unlocked on the street while we went to get a lock

They were on time & courteous. I would use them again for my next move.

Dealing with PODS has been a nightmare. I'll never use them again.

PODS was excellent! They were prompt, easy to communicate with and made my long distance move run smoothly. I would definitely recommend.

Very easy to use, dropped off container and after it was loaded picked it up within 1 day and delivery to destination will be completed within a week

The driver of the second pod delivery messed up our landscape lighting near the driveway resulting in expensive repair.

Pods was great. Would use them again as well as recommend them.

On time, trust worthy and know what they are doing.

Amazing how easy and efficient everything with Pods went for our move. Scheduling, pick up, storage, drop off, local mover recommendations on both ends. Just an easy worry free process, exactly what we needed! Dependable and simple to organize.

We have not had our PODS moved from our home yet to get into transit but thus far the experience has been exceptional. The PODS website is easy to make changes to and the customer service support is excellent. We selected PODS because we heard so many good things about the support and it's all true.

Pods held our container for nine months and when returned to us all the items were in great shape.

Everything is still in storage. Final costs have not been determined.

Everything was on time.

PODS has been fantastic with me and all of my questions. I have made a few changes to my order and the have been very accommodating. I will use them again for a move like this.

The POD was delivered as requested & in the time element expected. The drivers were very professional & courteous.

This was a horrible experience, the date that I was set for got moved not once, but twice the first being because of a "computer glitch" which sent my container to the wrong location. Then delayed in transportation, now a week later after causing me to be billed for a cancellation fee for the movers there has been no communication regarding any aspect of trying to make this right.

We loaded the entire contents of a large one-bedroom apartment with more furniture and boxes than the average apartment using PODS city service because street space was unavailable.

POD was the easiest and most efficient method for the needs of this 70 year old dude

The pod was clean and delivered as scheduled. It held more than I expected.

would use them again

We rented and filled two POD containers, they transported both across the country and stored them in a facility close to where we were moving until our home was completed. They delivered the containers safely and placed them exactly where we wanted them. The drivers in both states were excellent and really know they job!

It was my first time using PODS container for a long distance move. From beginning to end the experience was excellent. The reps on the phone were very helpful, every time I called, and their quote didn't change after the job was done. When it came the time of delivery and pick up, in both locations, the drivers called ahead (this is an excellent practice when you leave in an apartment complex, so you can be there when driver arrive to let them know where to put the container). There was no waste of time, and both drivers knew what they were doing, super nice, and patient. Moving is a stressful time but they made me feel at ease. I couldn't be happier! I recommend this company.

Great customer service to set up the move and continuous communication in delivering/picking up the pod.

Not cheap, but excellent service!

Everything with the POD move worked out very smoothly. It is a good option.

All was excellent except some more minor damage to our driveway by the driver making delivery. This damage incident has been reported and an incident # received.

Another timely, well organized team.

Pods was here exactly on time.

Second time we used PODS

Very nice to deal with and very professional

A lil pricey, but at the end of the day, it works.

Very professional and flexible!

Timely from beginning to end.

Went over the top to accommodate us in getting our container picked up so we did not have another month to pay for rental. Stuck to posted drop off/pick up times. Stored our container securely while we waited 3+ weeks to move in. Our items arrived safe after their 600 mile journey. Would highly recommend them for any move.

Prompt on schedule service.

container was fine, customer service was so sub par, rude, unhelpful, that i will never use them again nor recommend them.

nothing wrong with the pods, everything wrong with customer service. some are very nice and helpful; most are RUDE, unhelpful, even nasty, including hanging up on me.

Chaos start to finish. They have an oddly distributed system that might work on paper, but reality was a different story. Scheduling errors - including wrong locations happened more than once. I had a complicated move across three states and back two after two months. On the second leg, their billing software cached eleven emails to me saying payment wouldn't go through (gas prices took it up about $1000) from the first leg of trip. My calling to double check on where it was supposed to be was the only thing that saved me from complete catastrophe. I was able to solve it with a different form of payment in moments, but days had gone by in the meantime. The "home" page I'm supposed to be able to work from didn't indicate a problem - it was sheer luck that I inquired. That issue was resolved by one incredible PODs person. The ONLY person who seemed to understand the whole system and who gave a damn. After that, the days and times they said they would deliver were not honored, causing me to have to reschedule my movers twice. And then they dropped it in the wrong spot, a full 8 hours earlier than expected. A spot that required a permit. I would NEVER use this service again and caution anyone to think twice about it - especially if you are making a long distance move.

The POD was larger then expected so I had extra room to put in some things that I thought I might have left behind.

PODS has been great to work with for our out of state move. We have had to adjust our schedule several times and everything has been handled smoothly and all our questions answered. I have used the online tool to make changes as well as spoken to a representative and used online chat. Both channels worked well. Be sure to compare costs of the 8” and 16” container for long distance moves. Drivers have been polite and professional maneuvering the large containers in our driveway without a lot of extra room.

Everyone I dealt with while scheduling my Pod was very knowledgeable and helpful, especially as I had no idea what I was doing. Delivery was on time and perfectly placed in the driveway.