PODS® Reviews

Annemarie Q

Chula Vista, CA
Wrote a review on 2/19/2022
PODS Review
(4 out of 5 rating)

Pod was a great size and easy for drop off/pick-up. However, at the time of drop off, door was difficult to open because items has shifted and blocked the door.

Distance: 5 mi
Cost: $300
Per. Mile: $60.00
SqFt. Moved: 940

Mark C

Phoenix, AZ
Wrote a review on 2/19/2022
PODS Review
(5 out of 5 rating)

Did the job. Perfect communication.

Distance: 1,100 mi
Cost: $7,000
Per. Mile: $6.36
SqFt. Moved: 2,000

Paul S

Long Beach, CA
Wrote a review on 2/16/2022
PODS Review
(5 out of 5 rating)

Not done yet, but so far, so good.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Frank C

Naples, FL
Wrote a review on 2/16/2022
PODS Review
(5 out of 5 rating)

Fantastic! would use them again. They were accommodating, the truck drivers delivering and picking up the PODS were great! I can't say enough good things. They delivered another POD last minute when my estimate was incorrect. I ended up needing a 16' and 8' PODS.

Distance: 1,328 mi
Cost: $7,000
Per. Mile: $5.27
SqFt. Moved: 1,100

Bob K

Fremont, CA
Wrote a review on 2/15/2022
PODS Review
(4 out of 5 rating)

POD arrived on schedule and was picked on schedule

Distance: 750 mi
Cost: $3,000
Per. Mile: $4.00
SqFt. Moved: 1,200

Stella K

Chicago, IL
Wrote a review on 2/13/2022
PODS Review
(2 out of 5 rating)

Communication on the receiving end particularly with City-Service was awful.

Distance: 600 mi
Cost: $2,500
Per. Mile: $4.17
SqFt. Moved: 1,200

David B

Oregon, WI
Wrote a review on 2/12/2022
PODS Review
(4 out of 5 rating)

Just at the beginning of this storage and move. So far so good.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Theresa S

Edison, NJ
Wrote a review on 2/12/2022
PODS Review
(5 out of 5 rating)

household bins and boxes

Distance: 1,000 mi
Cost: $3,500
Per. Mile: $3.50
SqFt. Moved:

Mary A

Sarasota, FL
Wrote a review on 2/11/2022
PODS Review
(5 out of 5 rating)

Impressed at how smoothly the entire process went.

Distance: 1,500 mi
Cost: $2,200
Per. Mile: $1.47
SqFt. Moved: 2,000

Jeany L

Las Vegas, NV
Wrote a review on 2/9/2022
PODS Review
(5 out of 5 rating)

This is the 2nd time I've used a POD container. Another satisfying experience.

Distance: 15 mi
Cost: $150
Per. Mile: $10.00
SqFt. Moved: 1,300

Mark K

Buffalo, NY
Wrote a review on 2/9/2022
PODS Review
(5 out of 5 rating)

Great customer service, good price. Delivered on schedule as requested.

Distance: 730 mi
Cost: $4,500
Per. Mile: $6.16
SqFt. Moved: 1,829

Pamela M

Foothill Ranch, CA
Wrote a review on 2/8/2022
PODS Review
(5 out of 5 rating)

Anthony was fabulous! Very polite and knew how to work all the hydraulics like the back of his hand! A real knowledgeable and friendly guy! I would DEFINITELY request him next time I or my friends or family need a POD! He’s out of the Santa Ana office he was FABULOUS!!

Distance: 2,500 mi
Cost: $3,900
Per. Mile: $1.56
SqFt. Moved: 2,500

Byron B

Lincoln, NE
Wrote a review on 2/8/2022
PODS Review
(5 out of 5 rating)

Very satisfied. Clean container. The drivers PODS, Inc. drivers that I interacted with were friendly, skillful, and professional. Convenient way to move. Just what I needed.

Distance: 2,000 mi
Cost: $2,900
Per. Mile: $1.45
SqFt. Moved: 3,200

Tracy M

Myrtle Beach, SC
Wrote a review on 2/8/2022
PODS Review
(5 out of 5 rating)

Worked very well. Delivery, storage, delivery from storage and empty POD pickup all perfect, prompt and we’ll executed. Driver was kind enough to help me get sliding door open after shipment and did so without me even asking. Good job

Distance: 300 mi
Cost: $1,200
Per. Mile: $4.00
SqFt. Moved: 1,500

Tania E

Waco, TX
Wrote a review on 2/8/2022
PODS Review
(5 out of 5 rating)

PODS is an amazing company!

Distance: 20 mi
Cost: $500
Per. Mile: $25.00
SqFt. Moved: 3,500

Scott S

Chicago, IL
Wrote a review on 2/6/2022
PODS Review
(5 out of 5 rating)

PODs City Services is great for Chicago streets where a POD can't be left on the street. The drive James was awesome, very helpful, super nice and managed to get the truck into a pretty tight spot. Would use them again.

Distance: 2,000 mi
Cost: $5,800
Per. Mile: $2.90
SqFt. Moved: 1,300

Alison P

Los Angeles, CA
Wrote a review on 2/1/2022
PODS Review
(5 out of 5 rating)

PODS has been very professonal and the driver who picked up and dropped off our POD was knowledgeable and friendly.

Distance: 500 mi
Cost: $1,500
Per. Mile: $3.00
SqFt. Moved: 1,700

Beverly L

Bristol, CT
Wrote a review on 2/1/2022
PODS Review
(5 out of 5 rating)

Came in time period scheduled.

Distance: 50 mi
Cost: $450
Per. Mile: $9.00
SqFt. Moved: 650

Jawad M

Silver Spring, MD
Wrote a review on 2/1/2022
PODS Review
(4 out of 5 rating)

All PODS containers are not built equally, so you have to take that into account when packing, even if they are listed as the same size. Also, since this was long term storage, we came to regret not having one with doors on both ends. It meant that the boxes in back were completely inaccessible for the duration of storage. Customer service was hit or miss. Some reps were excellent--friendly and knowledgeable. But it was often difficult to reach someone, and some reps were of extremely limited assistance.

Distance: 10 mi
Cost: $8,800
Per. Mile: $880
SqFt. Moved: 2,000

Mitchell E

Dayton, OH
Wrote a review on 2/1/2022
PODS Review
(5 out of 5 rating)

Professional and on-time.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Brian C

Granada Hills, CA
Wrote a review on 1/31/2022
PODS Review
(5 out of 5 rating)

POD's communicated throughout the process and was on time. Great Service and will use them again.

Distance: 1,400 mi
Cost: $2,700
Per. Mile: $1.93
SqFt. Moved: 900

Blake H

Knoxville, TN
Wrote a review on 1/31/2022
PODS Review
(5 out of 5 rating)

Great communication and punctuality.

Distance: 1,200 mi
Cost: $1,800
Per. Mile: $1.50
SqFt. Moved: 1,000

Maria S

Allison Park, PA
Wrote a review on 1/30/2022
PODS Review
(5 out of 5 rating)

Ed was great! He explained everything we needed to know, he was on time, and extremely polite. I'd call on Ed again!

Distance: 20 mi
Cost: $500
Per. Mile: $25.00
SqFt. Moved: 1,500

Lisa G

Lynchburg, VA
Wrote a review on 1/30/2022
PODS Review
(5 out of 5 rating)

PODS was great! They communicated everything well and the POD had plenty of room for my stuff (2 bedrm apartment). The customer service was amazing and they communicated in advance with each step of the move (drop off, pickup, drop off at new place/pick up at new place). The drivers were professional and respectful of my property (I did not even see the driver that picked up the POD at the old place). This option worked well for me to be able to move in stages and have the option for storage if needed (in case my house closing were delayed, etc). I would consider doing this type of move again for a longer distance move. I moved 3 hours away.

Distance: 180 mi
Cost: $2,000
Per. Mile: $11.11
SqFt. Moved: 800

Janet P

Rogers, MN
Wrote a review on 1/29/2022
PODS Review
(5 out of 5 rating)

Wonderful idea… PODS… and… I love to watch PODZILLA at work.

Distance: 10 mi
Cost: $6,000
Per. Mile: $600
SqFt. Moved:

Robert John W

Williamsburg, VA
Wrote a review on 1/28/2022
PODS Review
(4 out of 5 rating)

PODS employees were great. In fact, the delivery driver told me to be sure the items were secured as they can shift in transport. I told this to the loading crew, they responded - oh no worries, things won't shift. In other words, we don't care. It was a PODS recommended service

Distance: 800 mi
Cost: $3,000
Per. Mile: $3.75
SqFt. Moved: 1,400

Roberta P

Loomis, CA
Wrote a review on 1/26/2022
PODS Review
(5 out of 5 rating)

Taj and Kal the drivers, were GREAT! They re-positioned the container a couple times just to avoid damaging any tree branches on our big mulberry tree. On time and very efficient and friendly!

Distance: 40 mi
Cost: $550
Per. Mile: $13.75
SqFt. Moved: 2,300

Linnet H

Augusta, ME
Wrote a review on 1/26/2022
PODS Review
(5 out of 5 rating)

Using Pods was one of the best decisions we made when it came to our move. We appreciated having multiple days to load and unload our belongings, and knowing they were safe and secure during the month we spent between moving out of our old home and into our new one.

Distance: 975 mi
Cost:
Per. Mile:
SqFt. Moved: 1,150

Steve D

Saint Augustine, FL
Wrote a review on 1/26/2022
PODS Review
(5 out of 5 rating)

Extremely efficient. Met all dates requested. Phone customer service a little slow but chat is great. I had to change dates several times and this was never a problem for them.

Distance: 200 mi
Cost:
Per. Mile:
SqFt. Moved: 2,300

Alfonso M

Redwood City, CA
Wrote a review on 1/25/2022
PODS Review
(5 out of 5 rating)

Super simple process.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Lori W

Russellville, AR
Wrote a review on 1/24/2022
PODS Review
(5 out of 5 rating)

I'm a USAA customer and connected with PODS through them which earned me a member discount. I always received excellent customer service from ordering to the final drop off at my new home.

Distance: 995 mi
Cost: $4,000
Per. Mile: $4.02
SqFt. Moved: 1,575

Teresa M

Kirkland, WA
Wrote a review on 1/23/2022
PODS Review
(4 out of 5 rating)

The delivery of my empty POD was great. Good communication, timely, etc. The pickup of the full container was delayed due to weather. And thats where the good communication ended. I was not notified when it was picked up or how long the travel cross country was delayed. I had to call and reschedule the redelivery at my new residence, which was then cancelled/rescheduled twice without informing me. I made several phone calls to PODS to get answers, which was pointless. Nobody would/could answer my questions. The actual people doing the delivery and pickup of the PODS have been super, especially the guy in Asheville NC (Luke, maybe??) who delivered the empty POD into an awkward space.

Distance: 2,000 mi
Cost: $2,400
Per. Mile: $1.20
SqFt. Moved: 900

Laura G

San Diego, CA
Wrote a review on 1/22/2022
PODS Review
(1 out of 5 rating)

I was so disappointed in PODs and would NEVER use them again. They have HORRIBLE customer service. I was promised a delivery date by one guy and then was told that they could not meet that date by more than a week. Then the date was changed again. Their confirmations emails were REALLY confusing. They should write the drop off date large and in red at the top of the document, not 3/4 of the way down. When I set up the delivery of my POD no one said anything about scheduling the final pick up. I later found out that they could not pick it back up for 4-5 days, which is a huge problem. Why wouldn't they initiate that conversation at the same time that the customer is setting up the drop off? When I asked to speak with a supervisor the agent had to text someone to get permission to even ask if they could request a supervisor. We probably spent 30 minutes on the phone while I waited for the agent to fill out paperwork so that I could get a supervisor to call me back 24 hours later....that tells me that they have a lot of problems and make it very difficult to even speak with a supervisor. THE WORST CUSTOMER SERVICE in this time of bad customer service. Also, we spent over 30 minutes trying to get the door to open. Contents had shifted and prevent the door from opening, they should have a box enclosure that protects this space and would prevent this from happening.

Distance: 1,255 mi
Cost: $2,568
Per. Mile: $2.05
SqFt. Moved: 1,073

Elizabeth R

Charlotte, NC
Wrote a review on 1/21/2022
PODS Review
(3 out of 5 rating)

They were able to get all our our belongings into 2 PODS they also packed heavy items on top of some of our storage containers and many were broke.

Distance: 800 mi
Cost: $6,000
Per. Mile: $7.50
SqFt. Moved: 2,500

James W

Albany, OR
Wrote a review on 1/20/2022
PODS Review
(4 out of 5 rating)

3 pods one leaked from the roof.

Distance: 1,250 mi
Cost: $9,000
Per. Mile: $7.20
SqFt. Moved: 3,500

Barbara S

Indianapolis, IN
Wrote a review on 1/19/2022
PODS Review
(4 out of 5 rating)

Arrived on time and was very clean. We could have possibly used a bigger unit but this was the largest on offer.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Brian/Carol M

Santa Fe, NM
Wrote a review on 1/19/2022
PODS Review
(5 out of 5 rating)

PODS delivered on time and picked up one day last as a result of issues at the hub.

Distance: 2,300 mi
Cost: $3,000
Per. Mile: $1.30
SqFt. Moved: 1,400

Michaell N

Bedford, NH
Wrote a review on 1/16/2022
PODS Review
(5 out of 5 rating)

Was very pleased from people we talked to on the phone as well as drivers who delivered and picked up our container!

Distance: 3,000 mi
Cost: $5,000
Per. Mile: $1.67
SqFt. Moved: 1,200

Gary C

Greeneville, TN
Wrote a review on 1/13/2022
PODS Review
(4 out of 5 rating)

A little costly but convenient

Distance:
Cost:
Per. Mile:
SqFt. Moved: 2,200

Donna D

Wilmington, NC
Wrote a review on 1/13/2022
PODS Review
(5 out of 5 rating)

All contacts were excellent. Easy delivery and pick up in both locations.

Distance: 1,800 mi
Cost: $2,500
Per. Mile: $1.39
SqFt. Moved: 600

Rachel B

Fort Myers, FL
Wrote a review on 1/12/2022
PODS Review
(1 out of 5 rating)

Worst moving experience of my life and I'm almost 50 and have rented homes most of my life. I would never recommend PODS to anyone ever. They don't even deserve one star, in my opinion. Scheduling the original pick up wasn't a problem. Storing it wasn't a problem. But receiving the POD was an absolute nightmare. We were supposed to receive our POD on Dec. 30th, but two days before, we received a call letting us know that our POD was still in transit and would not be there, but could be redelivered on Jan. 4th. We were in an Airbnb that we had to be out of by the 31st in high season where everything was too expensive or nothing was available that worked for us. We had nowhere to go except a completely empty apartment, so we had to purchase blow up mattresses, blankets, and sheets, paper plates, a pan, a knife, etc. You get the point. Now, mind you, we got this call while my husband was laid out with covid, so couldn't have come at a worse time. We did what we had to and marked our calendar for the 4th, but AGAIN, we get a call that our POD is still delayed. Logistics. This is a word they use repeatedly as an excuse for their incompetence. Logistics. Total BS. It was now being rescheduled for Jan. 8th due to "logistics". At no point did anyone actually tell us where our POD actually was...in transit, in a storage facility, there was never any manager to speak to, only what they were told by the storage facility. No explanation. No recourse. No help of any kind. So, on the 7th, we got a window for when they would show up the next day. We waited. Took off work. Scheduled movers (and rescheduled two more times). The window came and went. We called them twice asking where the POD was and that it hasn't shown up, and were told that it was on it's way, as if they had spoken to the drivers. On our THIRD call, however, we were told AGAIN that the POD was still not at the storage facility. WHAT? How do TWO customer service reps (and I use this term extremely loosely) tell me the POD is on it's way locally, then someone else tell me that it can't be delivered because it's not there or available or whatever??? Where is it? They don't know. Nobody knows what they're talking about at PODS. The left hand doesn't know what the right hand is doing. There is nobody really in charge. It's chaos and ridiculously poor system, if you can even call it that. I wish I had looked at the BBB website, because they are very poorly rated. If you look on Yelp (and believe me, I'm going there next), super pissed off and frustrated people. Is your time, your aching back, your anger, and your sanity worth the convenience that turns out to NOT even be convenient? No, but it will cost you. Plenty. Don't do it. Literally, pick any other company. They are charging us for storage of a container that wasn't even at the storage facility. That's how screwed up this company is.

Distance: 3,000 mi
Cost: $8,000
Per. Mile: $2.67
SqFt. Moved: 1,800

Rick C

Huntley, IL
Wrote a review on 1/12/2022
PODS Review
(5 out of 5 rating)

ON TIME, IN SEVERE WEATHER , VEY HAPPY WITH EXPERIENCE

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 160

Larry B

Hemet, CA
Wrote a review on 1/11/2022
PODS Review
(5 out of 5 rating)

Every contact I had with POD PEOPLE WAS excellent. Customer Service people were especially patient and helpful. They helped me find the right destination to send the POD in terms of where we could store things nearest to our new home. Even the truck drivers were so good to work with - careful and conscientious and on time.

Distance: 2,000 mi
Cost: $2,800
Per. Mile: $1.40
SqFt. Moved: 2,500

Regina P

Oklahoma City, OK
Wrote a review on 1/9/2022
PODS Review
(4 out of 5 rating)

it would have been better if i would had ordered the 16ft first off instead of the 8ft

Distance: 650 mi
Cost: $2,000
Per. Mile: $3.08
SqFt. Moved: 1,500

Allen W

Hagerstown, MD
Wrote a review on 1/9/2022
PODS Review
(5 out of 5 rating)

I used a POD who delivered and picked up on time.

Distance: 1,000 mi
Cost: $3,800
Per. Mile: $3.80
SqFt. Moved: 2,700

Anne K

Marina Del Rey, CA
Wrote a review on 1/9/2022
PODS Review
(4 out of 5 rating)

I haven't moved yet, but so far PODS has been fairly easy to reach by phone when I had questions or needed to make changes (unlike a bad moving company I used 3 years ago who was extremely hard to contact). The POD was dropped off on time. I chose PODS because I like that once the POD is locked by me, no one will open besides me. Most moving companies will transfer your stuff to different trucks along the way and put your stuff in with other people's stuff. The bad moving company I used in the past broke 3 pieces of my furniture, delivered 3 heavy pieces of furniture to me that wasn't mine, showed up 41 days late, and wouldn't unload the truck unless I gave them $1200 for services I never used (they are one of the major moving companies). I read several reviews of different moving van companies and most were really bad, which is another reason I chose PODS.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Marion P

Danville, IN
Wrote a review on 1/7/2022
PODS Review
(5 out of 5 rating)

Would use pods again

Distance: 1 mi
Cost: $330
Per. Mile: $330
SqFt. Moved: 600

Trevor P

Manhattan, NY
Wrote a review on 1/7/2022
PODS Review
(5 out of 5 rating)

On time. Professional. Even helped the movers out when they struggled with larger items.

Distance: 790 mi
Cost: $3,000
Per. Mile: $3.80
SqFt. Moved: 750
SunMonTueWedThuFriSat
293012345678910111213141516171819202122232425262728293031123456789
SunMonTueWedThuFriSat
293012345678910111213141516171819202122232425262728293031123456789