PODS® Reviews
Very convenient way to move house. Had never used the service before so it was a learning experience. Was quite anxious but it all worked out in the end. Hardest part is locking down the place to drop the container. You need a lot of space for the PODzilla to move in AND out of so best to have friends park cars on the street to reserve the spot you want! Also check with the city in case you need to pull a permit for the container.
The communication was good - I got an email the night before each leg of the journey informing me when the window for service would be, and each time, the driver called the next day to let me know what time they would be there. However, there was a 2 day delay in delivery to the final destination due to driver shortages. My POD driver for the last drop-off/pick-up, Joey, was FANTASTIC! He showed up to deliver the POD and pick up the empty POD when he said he would be here - I wasn't left waiting for him to arrive. He was awesome. I would use this moving method again.
Luis and his helper were polite and timely. They were communicative with when they would arrive and went straight to business. They asked a lot of questions and were very quick and efficient. They told me some essentials to buy before their arrival that were great in keeping everything in place for a cross country move. They wrapped up the things that could be damaged and took extra care with loading. I would recommend them to my family and friends.
We have used PODs on the past and had no issues. This move they struggled meeting and achieving pickup and delivery schedules. They called us the day before our scheduled delivery saying that due to a driver shortage they would not be able to make the delivery and could not reschedule for about 10 days. In the end we had no confidence they would achieve that date so we had to go to their facility, empty our container into a moving truck, and moved the items ourselves.