Very professional company. May be a bit higher on cost than renting a truck to drive yourself, but well worth it if moving far.

Good communication leading up to POD dropoff. Arrived in timeframe as promised. When picked up, it was well after the time promised and I had already left the area.

on time, and gave options.

I only gave them a good because there was some kind of white flaky substance that was carried in from the PODS that was all over the house. Other than that a great experience. Their.communication is excellent. I knew what and when through the entire experience.

Super Customer Service (Thank you John!) and we like the temperature controlled storage and up to 30 days to deliver and unload at no extra charge.

Pods company has figured out the best personnel and system in terms of container use.

Overall operator service and condition of the Pod itself was great. Scheduling drop off and pick up was a nightmare. They don't call you until after 6:00pm the night prior to your pod drop off to tell you the 3-hour window during which they might come. It makes it impossible to hire movers for the same day on either end of the move, so you often end up spending extra money for permit costs, mover cancellation fees, parking, etc. Your drop off window could be anywhere from 7:00am-5:00pm. It also means that in most cases your stuff sits in your pod on the street overnight available to anyone with bolt cutters. If you are like me, that freaks you out and leads to an uneasy night of sleep. If they could better organize their scheduling system I would recommend, but without this being fixed, it's not worth the high cost. Not a premium product. I would not use them again.

They kept us informed with all the details, and times of delivery and pick up of pods

Great experience. Timely delivery and pickup. Very convenient.

A very good choice. Reasonable price and I appreciated the PODS customer service communication with me before arrival and after retrieval of the container. I wanted a 12' container instead of a 16' container, but PODS wouldn't rent one to me for a long-distance move. The container appeared to be clean and in excellent shape.

PODS is very non specific in their pricing and arranging pick up and delivery dates to suit your needs is dicey unless scheduled way ahead of time. Last minute hiccups requiring adjustments are unforgiving and add lengthy delay in your plans.

Scheduling process not clear about scheduling the pickup at time of order to prevent issues with HOA time limits.

Very good system no problems even with date changes

The actual process of receiving & picking up the PODS was great, but I reserved a 7' container based on their recommendation of how much stuff I had. I wanted the 12' which would've been a perfect size, but was informed it was only for local moves. I should've gotten the 16' so that I could fit all of my belongings, but had to throw/give a lot of things away.

With proper packing you can squeeze a lot into a 16' container

This was our first experience and there have been some challenges with scheduling deliveries and pick-ups. Not the smoothest experience and certainly, not what PODS advertises their service to be. We aren't the happiest PODs customers, to say the least. We are still waiting on them to deliver to our final destination, but we already know we won't use them again.

I can't offer a review at this time because the container still in California and not going to its final destination for some more weeks

PODS is easy to work with and flexible in changing dates when my schedule changed.

Laura, the driver, dropped off and picked up the 16 foot Pod, she is awesome? She was careful not to ruin branches on my Pine trees in the driveway, made an extra effort to ensure it.

Arrived as scheduled, picked up as scheduled.1500

They were on time and put the two pods exactly where we needed them.

PODs has been excellent! They were very helpful in helping me set up my order and the container was delivered on time.

On time. Nice and clean containers. Perfect for our needs, and cost effective.

Hire-a-Helper lined me up with local Simple Moving Labor. Things would have went smoother if I had everything packed and ready to go, but the guys did a good job with the cards dealt to them. I would use their service again.

Container got ripped on top and i have notified them to cover it but they didnt cover and my stuff got wet with water

Customer service on the initial call was great, but the local PODS did not deliver what was promised. I received one delivery window online, a second delivery window by email. Then the day of delivery the local PODS called and completely changed the delivery time and was unable to pick up the POD same day as promised.

Excellent. No issues

Good and courtious driver, no problem with delivery and pick up

Lot's of work for an older couple but we were in charge and responsible for goods start to finish

I have used PODS in the past. They are very helpful and very flexible with changes that occur.

PODs needs some managerial help! Be careful.... You really have to request the POD removal BEFORE it is delivered! Bizarre I know.... Have a conversation when you order it - MUST schedule pickups 7 days before you want it picked up!

Absolutely spot on.Rented 3 16'containers,each perfectly handled.

Wonderful and effective.

on time and did what they said they would, when they said they would.

I would have given them 5 stars, but I kept getting emails saying "as I requested" my schedule was changed-but I did not request the changes they were making. They messed up my delivery schedule and offered no option or compensation for the inconvenience. We were not on a tight timeline so we were able to wait 4 days for our container, but it was annoying they did not provide clearer communication or concern for the inconvenience caused.

Our POD's transporter was courteous, professional & friendly. Trailer was clean, All phone interactions were courteous. My items are going into storage for several months so I will know how they fared when delivered. I would recommend & use them again.

On time and very accommodating.

PODS was very helpful in identifying our needs and walking us through how to accomplish what we needed to be done. The automatic reminders and status updates were helpful. The customer service reps were patient and understanding with all the changes that we had to keep making for our two PODS arrangements. The only glitch was that a second lock wasn't delivered with the second POD but we weren't charged for it either.

It couldn’t have gone better. PODS were in constant communication, and all deliveries and pick ups were on time. I would definitely use them again.

Wonderful experience using Pods! The driver came an hour early, was friendly and helpful. None of our furniture was damaged and the pod arrived and was picked up on time. Would definitely use them again!

One container seemed more sturdy than the other. But the drivers and phone support were very helpful. The online website didn't update until hours later, and was not able to make changes online.

exceeded expectations

Our driver Ian was great! He called ahead to let us know he was close and was able to get a perfect parking spot on a busy Brooklyn thoroughfare. Right in front of our service entrance. He sat by the lift gate the whole time guarding the truck while our movers loaded the truck for three hours. He gave us the keys to the lock at the end. Great service from the PODS team from the reservation agent as well. I highly recommend PODS.

Found to be too expensive, and CSR did not set up my account properly. Because of that Rhode Island departure was too stressful. Too much pressure to hurry. Things got forgotten and had to be given away.

The move of Pods is later.

Fair prices. Good service! Convenient.

2nd group of helpers did not do a good job & there was no response or offer of help from POds even though they subcontract them.Pods charges at least double what UPack charges for 17 feet trailers that are 10 feet tall.

Pod's city service was great.