On time and dealt with several time changes.

Called and arrived on time. Worked well!

The POD was placed exactly where I wanted it. The driver was pleasant. The inside of the POD was clean. It was large enough to hold all my belongings. The pick-up was on time and I didn’t have to be there. I rated it 5 starts, the service was excellent!! Thank you so much for doing a “Great Job”.

GGreat way to have your furniture packed & delivered.

The service was excellent just wish the timing could have been a bit quicker. POD was dropped off one Thursday, next Thursday picked up, third Thursday dropped off at new location (GA to FL move) and then Wednesday after scheduled to pick up the POD. LONG process for a one state move.

THEY DELIVERED TO MY HOME ON TIME.

POD’s was excellent from start to finish!! Completed every task with no issues.

I had to wait 2 weeks for the PODS container to arrive at my new destination. I had to purchase inflatable sleeping beds, paper plates, etc while I waited for my container to arrive.

Moved very little furniture. 110 boxes. Assorted garage items and some chairs. Good communication. Perfect option if not moving a lot of large bulky items and you need to store it for some time. POD was very clean. Carefully placed on driveway. Texted me before coming to give me a heads up on time. Would have cost much more to have a moving company AND pay for storage.

I've used pods in the past, but I don't think I will be using them in the future if I decided to purchase another home. The 16' container (their largest) is not large enough for me now.

Efficient team that quickly and reasonably packed and loaded our PODS trailer. While we did have some minor issues, they professionally addressed them, and I'd have no problem using them again.

The gentleman driver contacted me when he was in his way and arrived on time. He was courteous and professional and competent at every level. He and the men from Hire a Helper worked well together. There were no issues at and in fact, he had a few ideas that help us in loading co tents more efficiently. Thank you!

This was over HALF of what the "big" moving companies wanted to charge me. I'll definitely use PODS again!

Never again! Our experience with them was of constantly changing information any time I spoke with a customer service representative. The move was excessively stressful with them compared to other companies we have used in the past. I wish we had used U-Pack/ABF. We definitely will never use PODS again.

This is my first experience with a POD container. Everything went just as planned. No complaints whatsoever.

Very impressed with the whole process through PODS, Would always recommend to others.

Were wonderful people to work with. Great customer service

Had no problems. Their service was wonderful and very helpful.

The PODS container company was excellent from the first drop off to the final pickup. They called ahead of time and demonstrated safety skills in loading and unloading the pod in the driveway.

On the whole, I found them great to work. I had one glitch with the weight certificates where I had to wait longer than I should have to receive them, but the service was really quite good from start to finish.

PODs worked well for us as we have been remodeling our home. The service staff member I spoke with was very helpful and gave me all the information I needed to know. The drop off and pick up of our POD was on time and on the dates we requested. They gave me advance notice of their arrival even though I didn't have to meet anyone.

Gentleman who delivered the Pod had obviously done it a number of times. Got it positioned perfectly on his first 'attempt'.

PODS was a pleasure to do business with. PODS was prompt and on time for every drop-off and delivery. I would use PODS any day of the week, great customer service.

Pods was very hard to get a hold of. Their telephone wait times were way toooo long. I had to hold for 45 min several times. Once I was able to get thru, the technicians were very helpful and tried to make up for the long wait. Not their fault, PODS needs to hire more customer service reps if they want to receive a favorable rating from me!

had a small problem with re-delivery schedule, worked hard to accommodate my needs. Goods were as we packed them.

Good Service. Fair Price. On time. Helpful.

On time arrival and pick up after it was packed. Interior was clean and the POD looked like it was fairly new.

Easiest choice for us with double moves and needing storage for 5 months. I was shocked how much the POD could hold. The only hiccup was that they messed up coming to get the POD, and came a day later to pull it out of the driveway. Otherwise an easy process.

Got the job done on scheduled time and no having to be around to handle anything

Still too early for a review, as I haven't completed my move

I haven't received my PODS yet, so I'm not sure what their overall rating will be but so far they have delivered what they promised.

He did an excellent job

On time delivery of the POD. On time pick-up of the POD. Both drivers personable, informative and professional.

8 X 16 is smaller than I thought! Or did I have more "stuff" than I thought. At any rate the container was here when they said it would be and the guy dropping it off was courteous and placed it well.

The PODS team, lead by Valerie Mabe, was terrific. They answered all of our questions and addressed all of our concerns, prior to the order, addressing concerns with the PODS themselves and during this cross-country move of ours. Our prized possessions made it cross-country without a hitch, and we can't be more pleased and satisfied. I had some concerns going into this process, honestly, because we'd experienced some hiccups in other parts of the move not related to the physical move cross-country itself. Fact is, choosing PODS was the best decision and the easiest part of the whole process that we made.

Great! Last minute reservation and they delivered the next day. The POD was not facing the correct direction on the truck and the delivery guy turned it around in my small apartment parking lot. Very accommodating, would highly recommend.

worked out very well. Very easy to use, with the pod, and then the hire a helper to load and unload.

Guys that dropped off pods and picked up pods gave us a call about 15 or so mins before arrival. They were very friendly

Everything arrived safely and nothing was broken.

The driver was extremely helpful and courteous.

misjudged the amount that could really be held in POD. Could have used 2 pods. Had to rent another truck as it was far too late to get another pod.

Second time using them. The staff is kind and they do a great job notifying you of when they are coming and working to stay within the window.

I've lived in CA, WA, MT, CO, HI, OK, NC, and ID so I've moved around quite a bit. I used PODS twice. The first time I used PODS was my move from Hawaii to Colorado. The second time was a recent move from North Carolina to Idaho. If it makes sense economically for your move, I can't recommend PODS enough. I've moved several times with my own Uhaul and car tow and it was a nightmare. Getting in and out of gas stations, making sure we had enough clearance pulling in and out of places. We even got blocked in at a hotel parking lot and got a flat tire on our last move. PODS was a dream!!! So easy and painless. Reduced the stress of our move significantly. We hired movers to load our POD up and then had a relaxing drive to our new home. This is hands down the least stressful way to move and I will use PODS for any future moves. Great service every time and very professional.

Pods was awful. They called and confirmed that they were going to move my container the night before during the confirmation window and then called back the next morning and left a voicemail saying it would be more than a week later before they would be able to get it due to a driver being out. I had medicines a freezer full of food, and other valuables in the pod because it was only supposed to be sitting on the site overnight. I tried to argue the case with them and while there customer service staff were all extremely polite the hold times to get someone were outrageous and the end result was that they told me nothing could be done short of moving it to six days out instead of eight.

I was out of state and this was easy to schedule and work with.

Very Good. Have yet to take away the Pod after 3 days.

Very easy and efficient process

Possibly the worst customer service I've ever experienced. Was put on hold for 15 minutes while a representative "reviewed my account". I could have explained my entire life story in that 15 minutes, let alone tell her I had 2 pods, one of which was broken. When the agent finally came back on the phone, I could hear the TV blasting in the background as she struggled to call me by my name. PODs online container size dimensions are also WAY off. We rented 2 pods (one 16ft and one 7ft) because the sizing online matched to what we have used before with trucks. Oh were we sorely mistaken. We had to actually rent a uhaul to hitch to my truck just to make up for the lack of space. Not only was the sizing WAY off, but the larger of the containers was broken upon delivery and would not latch shut - hence my calls to customer service. I was told it could not be picked up if it did not lock, which obviously caused a dilemma. Instead of leaving the day our Pods were packed, I had to stay 2 extra nights (in a hotel) to ensure someone could come out and get the latch shut so the pods would be picked up. The driver was the only helpful person in the entire situation. So not only did I have to get more space via a uhaul, I also had to spend a couple nights in a hotel to wait for someone to address the broken pods. This quite possibly is in the running for worst part of 2020..