Very good customer service.

Cost-effective and reliable

PODS. When provided information on how many room, size of home said only needed 1-16 ft. I ordered 2 after talking to friend who had used pods before. When I placed the order the agent ended up doing the order 3 times before getting it correct, on the phone for over an hour. When pods delivered one pod still had multiple boxes that were left and they did not have the blankets that was on the order. When contacting pods about the boxes and no blankets. Spent another 45 minutes with agent who was trying to get a area manager. Was told they would have the pod with the empty boxes removed and another pod brought out. I was unable to convince the agent that that would be difficult to do because there was another pod in front of it, to just send someone out to pick up all the boxes and bring the blankets. Was told an urgent email sent out and I would be contacted in the morning. I had to call next morning and was told that no one had received an urgent email. Area supervisor contacted me and I explained again why it would be difficult to replace the pod with the empty boxes. So the only constellation was that he listened and was didnt have to switch out the pod and brought me some extra blankets.

The POD was larger than expected!

We have moved six times in seven years and this was by far the best way to do it. Love PODS!

Great to work with. Very helpful.

This review would be 'poor' however the loaders on the front end did an excellent job. When our delivery POD driver at our destination arrives at the warehouse he was told our POD was not there. We had online confirmation it was. After losing our reservation with our helpers to unload the POD was finally delivered and we were told the warehouse manager never answered his phone to help our driver locate the POD. As a result we had a horrible experience with Hire A Helper and TMD Moving which resulted in 24 hours of lost time, which we could not afford to lose. Get it together and communicate with your drivers!

Using Pods was the smartest thing to do. Not moving in and out of storage units.

The entire PODs process was great, would definitely recommend them & use them again.

PODS worked good for us everything that went in came out as it went in must of had careful handling.

Arrive on time kept me informed of delivery

Load shifted during the transport to our new home

Very professional company!!!

Everything is excellent

PODS were a great way for us to store our furniture for four months. They showed up on time, nothing was damaged in our move including a 10" mirror!

The POD itself was the right size, clean. Came on time and they took it away early for me since I didn't need it anymore. Drivers were courteous and extremely efficient. Due to my error, a tree branch was broken when the POD was brought down the driveway but it was low and I should have cut it before they came.

The guys were friendly and very helpful. Thank you very much.

The only problem was a misunderstanding regarding transportation to the new site, which resulted in a few days delay in delivery.

Best way to move, in my opinion. Reasonable priced, well organized and supportive.

First time I used POD's and was extremely satisfied. Great experince at a good price.

On time and awesome service

As quoted, as described, as scheduled. Recommend.

They were always on time and the POD was placed exactly where we wanted it.

Easy to order...on time. Probably TOO on time. Was given a window of 1:30-4:30. I BEGGED for a 4:30 pick up. It's up to the driver, I was told when I called. Driver called at 1:30! Had towait and extra day for pick up. Not helpful. BUT....aside from this snafu, PODS is professional and prompt.

Little hick up with the delivery, but they responded quickly to resolve the problem.

I may have underestimated my things by just a little bit, but it was not a problem in the end. The container was clean, convenient to schedule, and I was kept informed about arrival and pick-up times. I did not need to home. I would definitely use them again.

The containers were in great condition. They were delivered exactly as instructed. And they make it easy to set up for pickup.

The 1st 16 ft POD leaked rain water into my loaded POD. Half my belongings were soaked and my family pulled everything out to dry, unbox everything, rebox all, dry cloths, throw away books, buy more boxes, etc. PODS only switched the container and told me I had to do a claim. Impossible, because my family did the unload while I was on the phone for 2 & 1/2 hours trying to get POD to take responsible for the roof damaged POD the originally sent me. POD told me at the end of the 2 & 1/2 telephone call that I had to photograph every damaged box and the contents. CRAZY, my family had unloaded it and corrected the damage while I was stuck with customer service on the phone which cut me off 2 times and I had to start all over a 3ed time my name, address, problem, on Sunday, Labor Day wkend with no trained customer srv and putting me on hold for 10 minutes at a time. CLAIM.? Who has time to do a claim like that when they are selling a house, have a closing to go to and MUST get their belongings out of the house. The fact that I had to do that and PAY PODS for the inconvenience and the torture of my family having to remove everything. REALLY.! PODS should not charge me for the 2nd POD or they should send my family checks for fixing the problem they created by sending me an obviously water damaged POD that the repair was never tested. It is impossible to believe the money this cost me and the trouble -- PODS ruined my move and caused me another week of work cuz my family had to leave. I weigh 110 lbs & am 71 yrs old. I had to do it all myself. I suffered dehydration, exhaustion, brain fog and could barely walk to go close on my house. I had to stay in a motel for 5 days before I could even drive.

Be careful with PODS they were a good way for us to move our stuff. BUT I KNOW THEY RIPPED US OFF ON THE PRICING, THEY SAY ONE THING WHEN YOU SIGN UP AND THEN BILL YOU FOR SOMETHING COMPLETELY DIFFERENT WHEN THEY SETTLE UP THE BILL !! BE CAREFUL !!!

PODs came to load when the said they would; delivered when they said they Would to Unload— reliable in every way

very officiant and on time.

Am mostly satisfied. They suggested two pods and I only needed one. Had to pay for both.

On time and very professional

Pod was clean and undamaged. It was placed w/o difficulty and exactly where I wanted it

My household goods did not all fit on a 16’ container. It did when I moved here so I’m not sure if the container shrunk or if it was the way it was packed. I had to purchase another container so not happy about that.

Halfway through my move but so far PODS has been a great and affordable way to move. It is hassle-free and offers lots of flexibility!

Delivered to our driveway on time and right where we needed it.

Expensive but our only choice because we needed to store our house furniture while we looked for a home. Ended up finding a home faster than we thought but still got stuck with paying 3 months storage fee.

Mehendre was amazing!!

We could do the loading at our pace. Convenient

Drop the POD on time. Waiting for pick up this coming Friday

So far so good, the pod has been dropped off, packed, and picked up and everything has gone smoothly so far. Still waiting for it to be dropped off and will be unloading - hopefully nothing got damaged!

They have worked with me to have the PODS delivered on specific days and was very accommodating to my every changing needs.

Efficient and timely. Very helpful when you call with questions.

They were very helpful on each phone call I made when I had questions. They estimated how many PODS I needed exactly correct. The drop off guy gave me some tips.

POD was expensive and charge for a month storage even though I did not need storage.

They didn't ship on schedule

DROPPED CONATIER IN STREET-- I CALLED THEM SEVERAL TIMES AND COULD REACH A MANAGERS, CUSTOMER SERVICE COULDNT REACH WAEHOUSE STAFF, IMPOSSIBLE TO REACH DRIVED WHEO DROPPED CONATCINER- VOICE MAIL WAS FULL, SEND A TEXT-- NO ONE RESPONDED PODS COULD NOT REACH DRIVER, PODS PROMISED TO OPEN AN INCIDENT RESPOT AND CALL ME NEXT DAY----- THE DIDNT DO THAT EITHER, CUSTOMER SERVICE HIT ADN MISS- GOT A FEW CSRS THAT WERE WILLING TO HELP CALLING WAREHOUSE AND EMAILING MANAGERS-- WHO DIDNT RESPOND I STILL HAVE NOT RECEIVED A CALL AND NO RESPONSE FROM MANAGEMENTY!!!! PODS SAID THAT THEY WOULD ARRIVE ON CERTAIN DAY-- I WAITED AROUND ALL DAY hAD MY OWN STUFF TO DO -- HOLDINGA PARKING SPOT FOR A COMPANY THAT DIDNT SHOW UP !!!! THEY ALSO FAILED TO MAKE A CALL THEH PREVIOUS NIGHT TO LET ME KNOW WHEN THE WINDOW OF ARRIVAL WAS-- THEY SAID THEIR COMPUTERS WHERE DOWN ( AGAIN) EITHER WAY THEY CAUSED ME TO MISS MOVERS I HAD SCHEDULED -- TWO WEEKS EARLIER, KEEPINGS FUNDS ON MY CAD TIED UP! PODS HAS NOT CALLED BACK TO DISCUSS ISSUE , NO EXPLANATION AS TO WHY MY CONTENTS WHERE LEFT IN A INSECURE LOCATION --- ON STREET PODS CAUSED ME TO LOOSE MOVER FOR THE DATE I HAD SCHEDULE ----- SEVERAL CALLS TO TO THEM TO MOVE CONTAINER EXTREAMLY UPSET WITH PODS HAVE BEEN TELLING EVERYONE ABOUT ,YEXPERENCE AND WELL AS THEIR LACK OF FOLLOW UP AND CONCERN ON ISSUE,