I rented two trucks from Budget for my move, the big 26 footers. At pickup the gentleman was very nice but explained one truck needed an AC filter. We had to pickup the next day, but otherwise all was good.

As far as Budget, the employee I rented the truck from was great. I did have to purchase full ins. coverage since my insurer did say that it wasn't covered. Truck was fine and the choice of size was perfect. No problems driving the 16 ft. truck that is not something that I have ever done before. The noise sounded like all of the food trays in an airplane were not fastened down...but what do you expect with a truck I suppose!?!

The destination man who received the truck charged me illegally $57 because he opened the fuel tank and didn't see the fuel overflowing while the fuel gage indicated full.

It was a truck and it made it.

Awesome customer service.

We did a cross country move. Renting the truck was easy as well as returning to a different location. The truck was very comfortable and quiet which made the trip so much more enjoyable.

16' truck did the job as expected. Pickup location in Ballard (Seattle) left a lot to be desired. On the morning of truck pickup, we waited over 1.5 hours to get the truck. There was only one guy running the counter and had a line of 5 people waiting. Disorganized, inefficient, and understaffed. Overall, the Budget truck was great and felt like it was well-maintained.

Can't get any easier/cheaper than Budget! I use them for any/all of my moves!!!

Rented 2 trucks for 2 different weekends. Both trucks were as promised and ran great. No problems at all. Customer service was first rate. Have used Budget in the past and will do so again in the future.

The truck was fine. I wish that the company had warned me about my GPS trying to put me on Parkways that do not permit vehicles over 8 ft. A computer printout (or app) of a safe route through CT, NY, and NJ would be great.

Great price; easy to pick up, drive and drop off. Will definitely use again.

Truck was an older model but well kept and ran well.

Decent truck few amenities/ creature comforts cheaper than some of the main competitors

The truck ran perfectly with no problems. It was a 16' and filled to the brim. It was clean. Personnel for pickup and drop off were very personable. I would definitely use Budget again...............although I hope this will be my last move...ever.. These people were very professional which is not the experience I had with another truck rental company a while back. Kudo's to Budget and Zooming Moving, LLC

Was very easy to work with Budget

The office staff was very accommodating. They had to upgrade us as they didn't have a 12 foot available as the previous customer had not returned it on time.

The truck has a little issues.

This truck is perfect for my move. The truck when I picked it up was in excellent condition. The customer service was awesome. They offered the best rates. Yes I would use them agian. No other comments other than the agent was a very kind and respectful person.

Truck was if good working order. No issues. I drove it only 200 miles. It was an older model but it ran well. I would use them again.

Renting the truck was easy and was the best price around for a one way move.

The truck rental was sufficient. The truck was old and quite noisy. Also, the cab was no longer sealed and air came in through the back. If it was rainy water would have come into the cab.

Rental was booked online for a lesser price than what I had to pay one I got to the store. Truck was "16ft with the additional trailer to tow my car. Trailer was old and rusty and was Extremely hard to detatch. It also caught a flat tire halfway through the trip which caused me to be 2hrs behind schedule. Wouldn't recommend this rental company

The price was good and the truck had room in it

688.00 that includes insurance and material.

The gentleman who rented me the truck and car dolly were extremely kind and helpful. The woman I dropped my truck and trailer off to was rude and talked down to me. That's the only reason I gave one less star. Budget was the most affordable and the equipment operated perfectly.

Budget had the best rates and were ready with my reservation when i arrived.

On time, Professional, equipped with moving supplies to ensure no damage to property

The Ford truck was good with 9700 miles. It was dependable and handled well on the road. It did not have any windshield washer fluid and the windows were a mess. And we had some trouble with the ramp not working properly. We had to call the Budget Rep to find out how to get the ramp to go back in and latch. If I had been by myself it could not have been done since one person had to hold the latch down under the bumper while another had to slide the ramp in. Otherwise, the truck was in good shape.

I've used Budget many times and will do so again if I need a truck.

Nice, clean truck. Low miles.

Truck was in pretty poor condition, manager of rental location was rude and unpleasant and had booked the truck at 6am...only to arrive there and find the location closed. Employees eventually turned up after 7am and did not apologize for the late pickup...simply said 'we always get here around 7'

very pleasant folks in OH and DC. much cheaper than u haul or pensive with unlimited miles

when unloading truck driver said the load was packed as good as he had ever seen.

Process was efficient, price was good (better than others), truck was in good shape and the right size truck was ready for me when I arrived.

I liked Budget truck rental. They let me do a one-way rental at a fair price initially. However, they made me pay for a 6-day rental when I only needed 3. The insurance is astronomical and adds hundreds of dollars to a move. Other than that, the truck did it's job.

Easy to do on the toll-free line for AMAC discount; local business a little too quick to deal with for older folks although all we had to do was pick up the pre-arranged 26' truck.

We had to exchange trucks before we could load up because we realized, after taking the first truck, that the right rear tires were unsafe, and we didn't want to be driving 600 miles over mountain passes in rainy weather. Also, the windshield wiper was broken. The second truck was great! We should have gotten a larger truck, and now we have to make one more 600 mile trip.

Good customer service.

Fuel gauge sticks, slow to accelerate and engine light stayed on

Picked up truck and it was dirty inside and out. Spilled coffee on the seat. Front window had squished bugs all over it. Many moving pads were ripped and torn (but clean). When we dropped the truck off the original mileage recorded was 102870 (when I checked it was 50333). Drop of mileage was 50664. Someone messed up somewhere. Drop off location made us pay a 10.00 drop off fee that I was not aware of. Said someone would call to refund the 10.00 but no one ever called. Insurance costs seem to be pretty steep (190.00) but you have no choice but to get it. Overall it was a good move. Just a few little hiccups. Nothing to fret over. i would use Budget again.

They ran out of the truck we requested so we had to use a larger one, which was too much size for us. Otherwise would have been 5 star review.

A little scary todrive a 26' truck check other sizes whihc sway allot less

Good customer service at office. No problems on the road or dropping off truck!

little more costly than the first run.

Budget seems to have a problem with allowing you to make a reservation online, and then calling you 2 hours later to tell you they don't have a truck available, however, issues are resolved quickly, and getting the AARP discount helps.

Budget was great, very accommodating service and well-maintained trucks.

The dropoff location in Modesto was extremely professional. The location in Antioch was OK, but not nearly as professional and their facility messy and chaotic.

I had a good experience with Budget Rental. I would probably hire a truck from them again. The truck was in great shape, newer and comfortable. The only off point I'd like to make is that they tried to get me to buy their insurance by handing me a form at 8 a.m. on pick up day (Saturday) asking me insurance questions I might not know unless I called the insurance company directly. Other than that, I'd say the experience was good.