Too expensive would not use again

The Penske truck was very reliable. I would this service and recommend them to others.

We found the Penske truck clean and a reliable vehicle. Very pleased with the drive. I would recommend them to others considering a long distance move.

Penske was great. The truck and the people on both ends were first rate.

The truck was clean and road smoothly.

Best Movers sent two guys. They were on time, very nice, worked really hard and as fast as possible and did not damaage a single one of our items. I will use them again when we move next. Thank you.

Brand new truck. Decent in gas mileage. Used their 24-7 roadside service when a tire blew. Crew was polite and professional.

excellent people helping us move. I rent from them again.

Very smooth move using Penske 16 ft truck and having KDM Movers unload truck

I choose Penske each time I move because of the check up calls they give before a job and the offered AAA discount

Overall the guys did a great job handling my move they were able to problem solve and stay within the time frame I budgeted for. Despite the lack of organization and preparation on my end with items that needed to be moved the guys were still able to provide excellent service in a timley manner.

Penske was fantastic to work with

Penske is always my go-to for moving. Quality trucks and service.

They gave us some of the wrong equipment (a full tow trailer instead of a tow dolly), making the drive harder than it needed to be, but the check in and check out at Home Depot was easy and convenient.

Lucky Loaders were not only on time but early to the job Customer services was attentive The movers were politie and efficient

Almost twice the cost of Uhaul for same truck - definitely not worth the difference.

Excellent! I've moved several times and these guys were the best. Unparallel customer service and detail orientated. Truly fantastic. Definitely using them again for my next move.

We rented a 22' truck with only 36K miles on it to move from Texas to Florida. Second day, the truck quit running. Penske had the truck towed to their facility in Mobile, AL.We were stuck all day in Mobile. Mechanics declared our truck dead, Penske then hired movers to offload our stuff onto another truck. Although we were delayed getting to our destination by a day, Penske staff kept in frequent touch by phone to try to resolve the problem, gave us extra days to turn the truck in and offered to pay motel bills. As we don't plan to move again, we won't worry about which company to rent from anymore.

Penske truck was almost brand new and worked as expected. Very nice people to deal with.

Truck broke down so we had to stop three hours in and it delayed our trip A LOT. We were moving with three kids, 2,6,8 and two dogs 1yr maltese and 9 month neurotic german shepherd. Imagine just sitting in the car with them all, at the beginning of your trip, not going anywhere. Fun. It took three days total to make it here and it could have been smoother.

The agent at the pick up location was very knowledgeable & helped me to understand several aspects about the truck & car carrier that I was renting. The truck ran well & I had no problems. Just make sure that if you park in a Hotel for the night that you give yourself enough room to get out in the morning because some people will block you in without thinking about it. Make sure you stop at a fuel station that has enough room to get in and out. Pilot & Love's are good stations for truckers. The agent was helpful at the drop off point & helped me to unhook the car carrier. I will definitely use Penske if I need to rent another truck in the future. Price was reasonable & the truck & car carrier were available to me on arrival. I was even able to get an extra 12 furniture pads upon request.

Albert, Karl and Devon rocked!

Penske is simply the best for quality equipment

The truck I rented wS not there but they did give me a fair compensation to drive a bigger truck

Needed to add additional days and instead if charging me $150 like they were supposed to, they charged almost $400!

Have used Penske many times. Always new equipment and accommodations for something that hasn't gone as planned (not having enough furniture pads at pick-up location). They even matched the price of a proposed Budget Rental to make my move affordable with a company I trust.

The two movers were prompt, early actually and eager to get the job done. They we very professional, respectful, courteous, friendly, and great communicators! I especially appreciate the fact, they moved with a purpose and really helped make my day with that unfortunate situation. I would definitely use/recommend those two helpers anytime I need assistance! Jerome

Very happy with movers. Work very fast and efficiently. Very polite and helpful, which is great during stressful time. Thanks

The truck was practically new. No problems there. It also got pretty good mileage. The bench seat in the 26 foot Penske truck is designed to give you sciatica and lower back pain. Bring your own lumbar support. It is also really easy to overload their truck if you have lots of heavy stuff like books, so spend a few bucks and get it weighed at a local truck stop before you set out on your trip if you want to stay out of trouble. If all you have is furniture, it's a great way to go.

Great truck. No problems

Penske Truck people were very polite and helpful. Truck was clean and in great condition. I'd use them again.

This is the third time I have used Penske and I am always pleased with their trucks and rental equipment.

Great job by 5 Star Movers. Highly recommend.

Penske employees were great, very helpful. They did provide auto trailer in place of tow bar at no additional cost as the tow bar did not fit my car. It was a crappy truck that ruined the experience for me!

Total cost of move approximately $2,000

The customer service with Penske was outstanding. The equipment was in good working order and we would use again...Debi R...Phoenix, AZ

Glad I changed to a larger truck, made it so much easier packing it all in.

I got nervous while almost finished packing, so a changed my Penske reservation to the larger truck with no problems. Glad I did.....

I will always use Penske. Their trucks are much more reliable.

Truck I reserved was not available on morning of my move, penske did give me a larger truck, which is what they had on the lot, however it cost me more gas than I needed. The truck broke down twice on my trip, causing me time and inconvenience. My 41/2 hour move took me 8 hours because of truck. I also needed more moving blankets morning of move, but they couldnot accommodate me. I reserved a hand truck, which was not on my truck. Penske did refund cost of hand truck rental. But really needed it for my move,

The truck was in excellent shape and drove very easily. It had ample power to navigate the mts on the East Coast.

Penske pulled me out of a jam on moving day, the other company i had my truck rented through didn't have the truck on moving day for me, so I called them last minute and told them my dilemma, and within minutes on the phone the lady had it booked and paperwork done so as soon as we pulled in we left with our truck. Yes I would definitely use them, again!

Good truck, however the power outlets didn't work which when the GPS is on, it tends to make quick work of your battery which made for some headaches traveling across country without enough juice on your phone

The 26' truck averaged 6.5 mpg on flat ground and less than 4 mpg in the mountains!

Great service. It was very easy to pickup and return the Penske truck. The staff on both ends were very friendly and helpful. The 16' truck held all of our belongings and everything was intact when we arrived at our new home. The truck was easy to drive and comfortable to ride in. I would definitely use Penske again in the future.

At least I can say it did not break down on me.

Nice, easy to work with

Penske is an awesome company. They keep their trucks nice and clean as well as serviced regularly. When I finished loading the truck ramp broke and I couldn't wait for a repair onsite so Penske arranged for and had a repair service waiting for me at my final destination to fix the ramp prior to my movers arrival. That is what I call amazing customer service!