Penske is simply the best for quality equipment

The truck I rented wS not there but they did give me a fair compensation to drive a bigger truck

Needed to add additional days and instead if charging me $150 like they were supposed to, they charged almost $400!

Have used Penske many times. Always new equipment and accommodations for something that hasn't gone as planned (not having enough furniture pads at pick-up location). They even matched the price of a proposed Budget Rental to make my move affordable with a company I trust.

The two movers were prompt, early actually and eager to get the job done. They we very professional, respectful, courteous, friendly, and great communicators! I especially appreciate the fact, they moved with a purpose and really helped make my day with that unfortunate situation. I would definitely use/recommend those two helpers anytime I need assistance! Jerome

Very happy with movers. Work very fast and efficiently. Very polite and helpful, which is great during stressful time. Thanks

The truck was practically new. No problems there. It also got pretty good mileage. The bench seat in the 26 foot Penske truck is designed to give you sciatica and lower back pain. Bring your own lumbar support. It is also really easy to overload their truck if you have lots of heavy stuff like books, so spend a few bucks and get it weighed at a local truck stop before you set out on your trip if you want to stay out of trouble. If all you have is furniture, it's a great way to go.

Great truck. No problems

Penske Truck people were very polite and helpful. Truck was clean and in great condition. I'd use them again.

This is the third time I have used Penske and I am always pleased with their trucks and rental equipment.

Great job by 5 Star Movers. Highly recommend.

Penske employees were great, very helpful. They did provide auto trailer in place of tow bar at no additional cost as the tow bar did not fit my car. It was a crappy truck that ruined the experience for me!

Total cost of move approximately $2,000

The customer service with Penske was outstanding. The equipment was in good working order and we would use again...Debi R...Phoenix, AZ

Glad I changed to a larger truck, made it so much easier packing it all in.

I got nervous while almost finished packing, so a changed my Penske reservation to the larger truck with no problems. Glad I did.....

I will always use Penske. Their trucks are much more reliable.

Truck I reserved was not available on morning of my move, penske did give me a larger truck, which is what they had on the lot, however it cost me more gas than I needed. The truck broke down twice on my trip, causing me time and inconvenience. My 41/2 hour move took me 8 hours because of truck. I also needed more moving blankets morning of move, but they couldnot accommodate me. I reserved a hand truck, which was not on my truck. Penske did refund cost of hand truck rental. But really needed it for my move,

The truck was in excellent shape and drove very easily. It had ample power to navigate the mts on the East Coast.

Penske pulled me out of a jam on moving day, the other company i had my truck rented through didn't have the truck on moving day for me, so I called them last minute and told them my dilemma, and within minutes on the phone the lady had it booked and paperwork done so as soon as we pulled in we left with our truck. Yes I would definitely use them, again!

Good truck, however the power outlets didn't work which when the GPS is on, it tends to make quick work of your battery which made for some headaches traveling across country without enough juice on your phone

The 26' truck averaged 6.5 mpg on flat ground and less than 4 mpg in the mountains!

Great service. It was very easy to pickup and return the Penske truck. The staff on both ends were very friendly and helpful. The 16' truck held all of our belongings and everything was intact when we arrived at our new home. The truck was easy to drive and comfortable to ride in. I would definitely use Penske again in the future.

At least I can say it did not break down on me.

Nice, easy to work with

Penske is an awesome company. They keep their trucks nice and clean as well as serviced regularly. When I finished loading the truck ramp broke and I couldn't wait for a repair onsite so Penske arranged for and had a repair service waiting for me at my final destination to fix the ramp prior to my movers arrival. That is what I call amazing customer service!

Truck was ready for pickup at the designated time. I needed the truck a little longer than planned and it was no problem at all. Would definitely use again.

Pretty much all in all a good move.

We had problems with the truck rental company and with the truck itself. 1-800-GO-PENSKE was not helpful or knowledgeable on information like how to operate the power lift. Customer service is lacking. Would not use again.

I would use southern cross again, for sure

The Penske truck was decent, no complaints. It was a 26 ft truck.

I love Penske trucks for long distance moves. They are comfortable and reliable. Our truck had a lift gate rather than a traditional ramp, which I think was helpful with some of the very heavy items.

I don't complain at all. I am today... First, the movers showed up at 10:15am instead of the 9am appointment. No big deal.... I run late myself sometime. Second, one of the movers you could smell alcohol coming from his pores and his mouth and the had holes in their shorts as well as their underwear was showing.. Lastly, They brought 1 dolley to unload 2 trucks and they tried to charge me for 3 guys when I only hired 2 with HireAHelper.. Overall they got it done.. I guess thats the main objective...

Penske 26' truck was filled to the brim. Got lucky and got a new one with 9000 miles on it.

Did the job, as usual.

Penske is amazing! They have high quality truck and if there are ever any issues the road side assistance is stellar.

Helpers were on time and completed work in a timely manner.

Penske has the worst blankets. They are half the size of others and double the price.

We were very happy with our Penske truck rental. We rented a 16-foot truck to move a one-bedroom apartment, and it was more than enough space. The truck was in excellent condition, fairly easy to drive, and I liked that it was bright yellow - it made it easier for other drivers to see us and give us plenty of room :)

Penske is usually hassle free... have always had trouble with uhaul.

The first truck leaked (which fortunately we discovered before loading all my stuff in!), so we had to go back and get a new one, but the new one was nice and new!

didn't have the 22' truck available so I had to manage with an extra load with a '16

Wish someone could unpack all these boxes for me!

Overall I would do it again.

Penske was great. 26' foot trucks are very tough to handle if you don't have the experience, though.

Big truck, but easy to drive. I wish there was size in between the 16 foot truck and the 22 foot truck. A 19 would have been perfect for me.

Penske was very cooperative. I needed the truck an extra 15 days and they helped me manage the cost.

These guys were OUTSTANDING!!! I really can't say enough good about Brandon & Adrian. They were early, prepared, very polite & professional, EXTREEMLY hard working on a 90 degree day with 90% humidity, very careful with out things (Didn't scratch, dent or break a single thing!), friendly & funny. They also had to move us into a 3 level house that's set on a steep hill at the end of a long, steep driveway. A VERY difficult move with lots of heavy items - and they did it with distinction! If everyone at Good Guys Moving is as Good as those Guys, I would hire them again in a heartbeat! Thanks so much Brandon & Adrian, you guys ROCK!