Penske® Reviews
I don't complain at all. I am today... First, the movers showed up at 10:15am instead of the 9am appointment. No big deal.... I run late myself sometime. Second, one of the movers you could smell alcohol coming from his pores and his mouth and the had holes in their shorts as well as their underwear was showing.. Lastly, They brought 1 dolley to unload 2 trucks and they tried to charge me for 3 guys when I only hired 2 with HireAHelper.. Overall they got it done.. I guess thats the main objective...
We were very happy with our Penske truck rental. We rented a 16-foot truck to move a one-bedroom apartment, and it was more than enough space. The truck was in excellent condition, fairly easy to drive, and I liked that it was bright yellow - it made it easier for other drivers to see us and give us plenty of room :)
These guys were OUTSTANDING!!! I really can't say enough good about Brandon & Adrian. They were early, prepared, very polite & professional, EXTREEMLY hard working on a 90 degree day with 90% humidity, very careful with out things (Didn't scratch, dent or break a single thing!), friendly & funny. They also had to move us into a 3 level house that's set on a steep hill at the end of a long, steep driveway. A VERY difficult move with lots of heavy items - and they did it with distinction! If everyone at Good Guys Moving is as Good as those Guys, I would hire them again in a heartbeat! Thanks so much Brandon & Adrian, you guys ROCK!
If we had to do it again, we would have a moving company. We thought we would save money by doing a lot ourselves but overall, with truck issues, POD schedules/delivery issues, mileage, gas, wear and tear on our bodies and time spent packing, I would not do it again. I would definitely hire a moving company. I think our price was only about $800-$1000 less than quotes from Van services. Our time and energy ate all that savings up..not mention muscle pain.
Everything I've done with Penske to date has been really great. I chose it based on the very favorable recommendation of a friend who moved across the country just a year ago in a Penske truck. My actual move has yet to occur, but the folks there have been very easy, helpful and pleasant to deal with throughout the booking and pick-up process. The truck is in great condition and looks very good, I'd certainly use them again, and recommend them highly.
Truck was in good conditions and supplies ordered were on board at pickup. Congenial checkin and several well-qualified staff took care of everything. Good company and worth the extra cost due to availability to order moving pads, boxes and moving cart all at same time. Pickup location was difficult to find but not an issue in the long run. Nothing negative to say about this service.
Truck was clean and fueled, prior customer didn't turn in key. Resolved in less than 15 min. Had to extend turn in date and extension was granted with a call to customer service without and problem. Negative comment is that filling a diesel tank has to be at point of running over to get full gauge reading. Added 8 gal to top from nozzle stopping off. Penske top off would have been $64 vs $28 and drive more than >5 miles would drop gauge off full mark.
