fantastic truck and service!!

The truck was reliable and did well in the snow (1300 miles/33 hours). The cab leaves a LOT to be desired, though. Pretty tight and uncomfortable. Just a design flaw by International. Penske is pretty good however.

Inexpensive compared to others and was hassle free.

The truck was to be picked up at 7am...driver was 2 hours late but it was a very cold day and they had trouble starting the diesel engine...just a reminder to allow plenty of time between when your truck is rented and the time the loaders come to your home.

Good truck for what I needed.

Fast pickup and drop off. One headlight didn't work.

Penske is always preferred

I have used Penske numerous times & will continue to use them with every move. Have used them for 2 cross country moves & from FL to TN. Each time also towing my vehicle behind 26' truck. They are dependable. You KNOW when you reserve your truck it will be there.

Nice truck and the people at Penske took good care of us from initial contact to turning in the truck.

Everything was good with the truck rental.

Truck and trailor were in good condition and drove well.

This was the second time I've moved long distance in the last two years, and the first time I used Penske. The 26' truck was clean and everything worked the way it was supposed to. We had a small hiccup with paperwork, but the rental agents at both the pickup and dropoff locations made it as painless as possible on me. I would use Penske again if I'm moving across the country, but I hope to not have to do that again.

The truck was brand new and drove like a dream. We rented it from our local Home Depot, along with moving blankets. It could not have been easier, especially since we did not have to return it to another Home Depot, but rather a local Penske dealer. We had the 26' truck for four days, and saved us a lot of money. I will say my husband is familiar with driving large equipment, thus the reason for us doing our own move. His only complaint was the side mirrors on the truck.

Very friendly and easy to work with.

One way rental with a drop off in Goodyear Arizona.

The truck was ready, but the furniture pads, dolly and car tow were not. They did come to my house with the furniture pads and gave us a good discount for our troubles. Moving is tough, but they helped fixed the issues promptly with a positive attitude.

Great truck, everything worked great and Joe was very helpful when he checked us all in on Sunday morning.

We always use Penske because of their reliability.

Service was right on, and the truck was in good order.

I always use Penske. They have very reliable trucks in good condition. The ease of renting & returning is a plus.

Penske set us up with great discounts and the trucks were in great condition.

Penske trucks are always newer - this one only had 31,000 miles and drove like a dream.

The truck was great and the prefect size. My only complaint is I chose to have the same pick up and drop off site on their website only to find out when I went to return the truck they don't take drop offs. They did comp me for the extra mileage but we wasted about forty precious minutes that could have been used to unpack.

Penske has great service

Truck was ready and clean. Returning the truck on Sunday was smooth.

They were great to work with. You can get a discount if you are a AAA member.

Truck was clean and road ready when I picked it up. It was easy to return at my destination

We had a brand new truck, barely 1000 miles on it. It was flawless in the drive through the windy plains of Kansas. Penske support even helped us through several questions and concerns without batting an eye!

clean new truck good service

Nice newer clean truck. Pick up and drop off was quick. I chose Penske because they offered trucks with lift gates and their equipment is generally in better condition. I would recommend Penske if you want clean low mileage trucks that are not beat to death. They are not the cheapest option when choosing a rental truck but you tend to get what you pay for.

Friendly folks, easy to deal with.

The truck was exactly as advertised. HOWEVER - Penske inner truck space is less than that of Uhaul or Budget. But if you know that, and compensate for it, you'll be fine.

Good service - same as always. This is the 11th time I've rented from them to move (work moves me around a lot).

We were told we had a 50 gallon tank and gas gauge showed empty at 25, we were told there would be a CD and there wasn't one. Not the most comfortable when traveling across country. They say 3 seater but you could not put a third person in the cab!

Not only was the truck practically new and spotless, the reservation process was fast and efficient. The msot important thing was I had an emergency come up and rather than add to my distress they worked with me and I could not believe I was dealing with a large corporation - I felt like I was dealing with a small local business that knew me and wanted to help! Consequently I will never do business with any other rental company except Penske!

We had a 22ft truck to move a 2BR and 1BR apartment into a single house. We should have gone with a larger truck as we had to leave a few items behind to be moved separately. The staff overall seemed friendly and helpful. The truck was fairly roomy and clean. We chose them because they were cheaper than other options and offered a AAA discount. I would use them again.

great truck, wouldn't use any other. Once rented a U-Haul truck near San Francisco for a move to Scottsdale, and they gave me one without a radiator (no lie). I noticed a hose sticking out of the front right wheel well and asked them to open the hood. Good thing!

The folks at the Sterling location are very helpful. I recommend purchasing the $25 insurance waiver. Each time I have dinged something on the truck that would have easily cost $200

Best rental truck company out there. They gave me an upgrade to a larger truck at no extra charge, helped me when I wasn't able to get the ramp back up and even extended my rental an extra day without charge when I couldn't get my ramp back in the truck in order to return it....their customer service and road side assistance was so responsive!

Your young men were very helful, on time, and courteous.

Worked just fine! Truck could have a cupholder and a cigarette lighter.

Penske customer service is wonderful. They bent over backwards to make our drive painless. Our 26' truck was loaded, along with a car trailer. It could use a few more horsepower. 35 MPH going up hills was a bit much. Passed by everyone. Once on the flat, it was smooth sailing. Clean, comfortable truck.

Truck was new, and there when I needed it.

The truck was clean and ready to go. The individual that check me in was very customer friendly and provided me with all of the assistance that I needed. I will rent from here again and inform my friends and family about my experience.

Truck was great and easy to handle.

Gas gauge was on full when I picked the truck up so before I returned it I filled it until the pump stopped. That's when I found out the gauge went way past the full mark so I actully took the truck back with a lot more fuel than it had when I picked it up. I feel like it was a bit dishonest.

I also used a 1-800-Pack-Rat unit. Haven't had it delivered yet. But everything fit. The experience was great. Both the truck and the unit were clean and in good shape. Both companies have been good about keeping in touch with me. I would use them again.

so quick and efficient - great job!