Great equipment and service!

Great truck and easy to drive.

Truck was clean and fueled, prior customer didn't turn in key. Resolved in less than 15 min. Had to extend turn in date and extension was granted with a call to customer service without and problem. Negative comment is that filling a diesel tank has to be at point of running over to get full gauge reading. Added 8 gal to top from nozzle stopping off. Penske top off would have been $64 vs $28 and drive more than >5 miles would drop gauge off full mark.

Great service all the way,

I was very pleased with Penske. I originally reserved a competitor but when Penske called, I was given a much better deal and felt better about their equipment. The truck was clean, the customer service was outstanding for both pick-up and drop off. If ever needed again, it will be Penske.

It all went very well. The truck was reliable and had plenty of clean space for our belongings.

I've used Penske trucks twice now for moves from MI to FL, and have been *very* happy after a nightmare experience with Budget. FYI - preferred the Ford vehicle over the GMC truck.

We had a few minor problems with the truck, but overall it was fine. We got about 9 1/2 miles per gallon on a 22 foot truck.

Overall, I thought Penske was good. The truck seemed to bog down terribly on the road, but this may just be the norm for a 26' truck. Also it was difficult to see the gauges on the dashboard over the steering wheel - this may also be typical for this size of truck.

satisfied, would go with Penske again.

They were good all around, especially on the return end.

The truck and car carrier trailer all worked great. No problems. I did wish for a larger fuel tank. We stopped every 150-200 miles for fuel, sometimes wondering where the next station was. It turned out that the reserve was very large, usually 8-10 gallons in the tank when the meter was far into the "Empty" side of the meter.

Used two 26' trucks. Loaders did not get everything on. Will have to move rest of items later.

The guys worked hard & fast

Would use them again and recommend them..

nice clean and debendable truck! Mario at Penske rental on Powerline Road, Ft. Lauderdale, FL was great - very helpful and knowledgable!

Very pleased with the work and the workmen. Would highly recommend them to others.

We had no issues with Penske, however, we were left on our own to figure out the size of the truck needed. Evidently, we got a larger truck than was necessary and the movers from our old residence poorly packed the truck. There may be extenuating circumstances in why they packed the truck the way they did, but we had furniture damage and needed to tell them to wrap furniture in pads which was absurd.

Home Depot employee was excellent in taking care of us when we went to pick up our truck. The Penske employee that helped us on the rental of the truck was excellent.

The truck was not ready for me when I went to pick it up at 9 AM because they sent it to a different city that morning. Two hours later, I picked my up the truck they "reserved" for me at a new location. This did not help with starting the move in an efficient manner. When we hit the road a couple days later after loading the truck, I noticed that the truck was vibrating quite a bit. The front right tire was 30 psi lower than it should have been. I had to stop two different times to fill it up.

I would recommend using this service. I signed up at 8:30 the night before my move and received a call back that night to confirm. This is a good alternative to paying a moving company.

The company and helpers were exellant.

Truck was about a 5, but customer service more then made up for it

Truck was about a 5, however the customer service easily made up for the trucks shortcomings.

Penske was reasonable.

Penske was reasonable.

Penske was easier to work with. I needed a one-way truck.

Fantastic experience with Penske as always. New truck, super clean, easy to operate, and reliable. I will most definitely use Penske again.

Penske was fantastic as usual. Brand new truck, super clean, reliable, and easy to operate.

Penske's prices were lower than a major competitor, and the had pick up & delivery in the towns we needed, unlike another major competitor. The pick up & turn in process was smooth. Using diesel fuel seemed to save us on gas and improve the MPG we would have gotten with a regular gasoline engine.

Move was accomplished.

My truck was not at the designated pick-up location, but the coordinator was very nice and gave me an extra discount and some blankets for free.

The truck was fine other than being available three hours later than scheduled, and there were water leaks in the two front corners of the truck. (They kept me apprised but it was a problem because we had schedule Good Guys Movers.) Because of heavy rains during driving and before unloading, a number of boxes were wet and had to be unloaded and dried immediately. No damage to items, however.

I used Penske for the first time and it was so much easier going through Penske than it has been for other moving trucks. I used the Penske by Wrigley Field. The workers there were very helpful. When I move next, I'll be going to that Penske again!

Penske wasn't the cheapest until someone called me about my online quote and offered several discounts. I got a 26' box truck, car trailer, 4 dozen blankets, for 5 days at 1800. Truck got decent mileage too.

I used Penske over UHaul based on prices. The truck was clean and in great condition. The multi-state drive was made easier by using Penske.

Not impressed. The truck's front tire was worn smooth. We did not notice it at first because the wheels were straight and it was on the inside. They eventually sent someone out to change it before we got going. We pulled a car on a flatbed trailor and the axle broke mid-trip. Again, a delay while they sent someone out to repair it. Although they did a fair job of getting the repairs done, it was very inconvient and delayed the move overall. We felt the equipment should have had better preventative maintenance.

We underestimated the amount of stuff and reserved a 14 foot Uhaul. When we tried to upgrade to a bigger truck, Uhaul had nothing for us in the region until four days later. We cancelled and called Penske. They were happy to help and found us the right truck immediately. They were less expensive than U and more efficient and accommodating.

Cheaper and better trucks than competitors.

The guys worked hard

Good company to rent from. Truck was in good shape and was not too difficult to drive.

Did a great job. Would recommend them

HireAHelper and My-Guys-Moving were superb. I would use them again and I do recommend them. Penske was a fine choice for the truck -- it was clean, worked well, was easy to reserve, was easy to drop-off after hours, and the representatives were terrific at Parson's Buick in Plainville, CT. I would use them again and I do recommend them.

Comfortable truck for a long drive

Excellent- reserved about 10 days prior for a busy Memorial Day weekend and able to get a 26' truck- 2 days before I was then able to adjust my pick up time and reservation. When I missed my pick up window - national customer service was able to again adjust my contract so I only paid for the time I had the truck. Super company to work with- guys at the Jessup MD office were great and even the guys in their shop helped when I stopped by after hours to drop the truck back off.

In discussions, thought we could get by with 16'. Should have gotten 22 since we did not tow car. No problem though; just inconvenient to deal with leftovers.

Penske truck was in Great shape and easy to drive.

The truck was new and ran great