Penske® Reviews

Esther C

Littleton, CO
Wrote a review on 6/12/2014
Penske Truck Review
(4 out of 5 rating)

Overall, I thought Penske was good. The truck seemed to bog down terribly on the road, but this may just be the norm for a 26' truck. Also it was difficult to see the gauges on the dashboard over the steering wheel - this may also be typical for this size of truck.

Distance: 960 mi
Cost: $1,200
Per. Mile: $1.25
SqFt. Moved: 1,600

David M

Ridgeland, MS
Wrote a review on 6/12/2014
Penske Truck Review
(4 out of 5 rating)

satisfied, would go with Penske again.

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 700

David M

Denver, CO
Wrote a review on 6/12/2014
Penske Truck Review
(4 out of 5 rating)

They were good all around, especially on the return end.

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 700

Gordon W

Mesa, AZ
Wrote a review on 6/12/2014
Penske Truck Review
(5 out of 5 rating)

The truck and car carrier trailer all worked great. No problems. I did wish for a larger fuel tank. We stopped every 150-200 miles for fuel, sometimes wondering where the next station was. It turned out that the reserve was very large, usually 8-10 gallons in the tank when the meter was far into the "Empty" side of the meter.

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 850

Francoise B

Tulsa, OK
Wrote a review on 6/12/2014
Penske Truck Review
(5 out of 5 rating)

Used two 26' trucks. Loaders did not get everything on. Will have to move rest of items later.

Distance: 1,000 mi
Cost: $4,000
Per. Mile: $4.00
SqFt. Moved: 2,000

Bobbie C

Lexington, KY
Wrote a review on 6/11/2014
Penske Truck Review
(5 out of 5 rating)

The guys worked hard & fast

Distance: 750 mi
Cost: $500
Per. Mile: $0.67
SqFt. Moved: 2,000

kham s

Fremont, CA
Wrote a review on 6/11/2014
Penske Truck Review
(3 out of 5 rating)

Would use them again and recommend them..

Distance: 400 mi
Cost: $370
Per. Mile: $0.93
SqFt. Moved: 600

Denise B

Fort Lauderdale, FL
Wrote a review on 6/11/2014
Penske Truck Review
(5 out of 5 rating)

nice clean and debendable truck! Mario at Penske rental on Powerline Road, Ft. Lauderdale, FL was great - very helpful and knowledgable!

Distance: 450 mi
Cost: $1,000
Per. Mile: $2.22
SqFt. Moved: 1,000

Bruce S

Richmond, TX
Wrote a review on 6/11/2014
Penske Truck Review
(5 out of 5 rating)

Very pleased with the work and the workmen. Would highly recommend them to others.

Distance: 800 mi
Cost: $3,000
Per. Mile: $3.75
SqFt. Moved: 1,700

Kimberly R

Olalla, WA
Wrote a review on 6/10/2014
Penske Truck Review
(5 out of 5 rating)

We had no issues with Penske, however, we were left on our own to figure out the size of the truck needed. Evidently, we got a larger truck than was necessary and the movers from our old residence poorly packed the truck. There may be extenuating circumstances in why they packed the truck the way they did, but we had furniture damage and needed to tell them to wrap furniture in pads which was absurd.

Distance: 2,200 mi
Cost: $1,400
Per. Mile: $0.64
SqFt. Moved: 1,800

Carolyn D

Montgomery, TX
Wrote a review on 6/10/2014
Penske Truck Review
(5 out of 5 rating)

Home Depot employee was excellent in taking care of us when we went to pick up our truck. The Penske employee that helped us on the rental of the truck was excellent.

Distance: 700 mi
Cost: $439
Per. Mile: $0.63
SqFt. Moved: 1,700

Peter W

Kemah, TX
Wrote a review on 6/10/2014
Penske Truck Review
(2 out of 5 rating)

The truck was not ready for me when I went to pick it up at 9 AM because they sent it to a different city that morning. Two hours later, I picked my up the truck they "reserved" for me at a new location. This did not help with starting the move in an efficient manner. When we hit the road a couple days later after loading the truck, I noticed that the truck was vibrating quite a bit. The front right tire was 30 psi lower than it should have been. I had to stop two different times to fill it up.

Distance: 960 mi
Cost: $850
Per. Mile: $0.89
SqFt. Moved: 1,400

Steve B

Lakeland, FL
Wrote a review on 6/9/2014
Penske Truck Review
(5 out of 5 rating)

I would recommend using this service. I signed up at 8:30 the night before my move and received a call back that night to confirm. This is a good alternative to paying a moving company.

Distance: 400 mi
Cost: $450
Per. Mile: $1.13
SqFt. Moved: 3,000

Alex A

Palmetto, FL
Wrote a review on 6/9/2014
Penske Truck Review
(5 out of 5 rating)

The company and helpers were exellant.

Distance: 200 mi
Cost: $600
Per. Mile: $3.00
SqFt. Moved: 1,700

Summer A

Lexington, KY
Wrote a review on 6/6/2014
Penske Truck Review
(5 out of 5 rating)

Truck was about a 5, but customer service more then made up for it

Distance: 750 mi
Cost: $950
Per. Mile: $1.27
SqFt. Moved: 1,900

Summer A

Atlantic Beach, FL
Wrote a review on 6/6/2014
Penske Truck Review
(5 out of 5 rating)

Truck was about a 5, however the customer service easily made up for the trucks shortcomings.

Distance: 750 mi
Cost: $750
Per. Mile: $1.00
SqFt. Moved: 1,900

Meredith W

Colorado Springs, CO
Wrote a review on 6/6/2014
Penske Truck Review
(3 out of 5 rating)

Penske was reasonable.

Distance: 1,500 mi
Cost: $1,100
Per. Mile: $0.73
SqFt. Moved: 1,000

Meredith W

Colorado Springs, CO
Wrote a review on 6/6/2014
Penske Truck Review
(3 out of 5 rating)

Penske was reasonable.

Distance: 1,500 mi
Cost: $1,100
Per. Mile: $0.73
SqFt. Moved: 1,000

Vicki G

Pittsburgh, PA
Wrote a review on 6/6/2014
Penske Truck Review
(5 out of 5 rating)

Penske was easier to work with. I needed a one-way truck.

Distance:
Cost: $400
Per. Mile:
SqFt. Moved: 900

Zachary P

Austin, TX
Wrote a review on 6/5/2014
Penske Truck Review
(5 out of 5 rating)

Fantastic experience with Penske as always. New truck, super clean, easy to operate, and reliable. I will most definitely use Penske again.

Distance: 300 mi
Cost: $425
Per. Mile: $1.42
SqFt. Moved: 1,300

Zachary P

Flower Mound, TX
Wrote a review on 6/5/2014
Penske Truck Review
(5 out of 5 rating)

Penske was fantastic as usual. Brand new truck, super clean, reliable, and easy to operate.

Distance: 300 mi
Cost: $425
Per. Mile: $1.42
SqFt. Moved: 1,300

Debbie M

Colorado Springs, CO
Wrote a review on 6/5/2014
Penske Truck Review
(5 out of 5 rating)

Penske's prices were lower than a major competitor, and the had pick up & delivery in the towns we needed, unlike another major competitor. The pick up & turn in process was smooth. Using diesel fuel seemed to save us on gas and improve the MPG we would have gotten with a regular gasoline engine.

Distance: 1,100 mi
Cost: $1,100
Per. Mile: $1.00
SqFt. Moved: 2,200

Theresa D

Silver Spring, MD
Wrote a review on 6/5/2014
Penske Truck Review
(3 out of 5 rating)

Move was accomplished.

Distance: 800 mi
Cost: $1,300
Per. Mile: $1.63
SqFt. Moved: 1,200

Emily H

Sanford, FL
Wrote a review on 6/5/2014
Penske Truck Review
(4 out of 5 rating)

My truck was not at the designated pick-up location, but the coordinator was very nice and gave me an extra discount and some blankets for free.

Distance: 500 mi
Cost: $400
Per. Mile: $0.80
SqFt. Moved: 900

Stephen P

Newton Center, MA
Wrote a review on 6/4/2014
Penske Truck Review
(3 out of 5 rating)

The truck was fine other than being available three hours later than scheduled, and there were water leaks in the two front corners of the truck. (They kept me apprised but it was a problem because we had schedule Good Guys Movers.) Because of heavy rains during driving and before unloading, a number of boxes were wet and had to be unloaded and dried immediately. No damage to items, however.

Distance: 600 mi
Cost: $705
Per. Mile: $1.18
SqFt. Moved: 1,200

Calvin B

Chicago, IL
Wrote a review on 6/3/2014
Penske Truck Review
(5 out of 5 rating)

I used Penske for the first time and it was so much easier going through Penske than it has been for other moving trucks. I used the Penske by Wrigley Field. The workers there were very helpful. When I move next, I'll be going to that Penske again!

Distance: 6 mi
Cost: $250
Per. Mile: $41.67
SqFt. Moved: 1,200

Steven M

Tampa, FL
Wrote a review on 6/2/2014
Penske Truck Review
(5 out of 5 rating)

Penske wasn't the cheapest until someone called me about my online quote and offered several discounts. I got a 26' box truck, car trailer, 4 dozen blankets, for 5 days at 1800. Truck got decent mileage too.

Distance: 1,000 mi
Cost: $1,800
Per. Mile: $1.80
SqFt. Moved: 2,200

aaron m

Dallas, TX
Wrote a review on 6/2/2014
Penske Truck Review
(5 out of 5 rating)

I used Penske over UHaul based on prices. The truck was clean and in great condition. The multi-state drive was made easier by using Penske.

Distance: 700 mi
Cost: $1,200
Per. Mile: $1.71
SqFt. Moved: 1,200

Kathy S

Hemet, CA
Wrote a review on 6/2/2014
Penske Truck Review
(3 out of 5 rating)

Not impressed. The truck's front tire was worn smooth. We did not notice it at first because the wheels were straight and it was on the inside. They eventually sent someone out to change it before we got going. We pulled a car on a flatbed trailor and the axle broke mid-trip. Again, a delay while they sent someone out to repair it. Although they did a fair job of getting the repairs done, it was very inconvient and delayed the move overall. We felt the equipment should have had better preventative maintenance.

Distance: 2,300 mi
Cost: $2,500
Per. Mile: $1.09
SqFt. Moved: 700

Lisa M

Milwaukee, WI
Wrote a review on 6/2/2014
Penske Truck Review
(5 out of 5 rating)

We underestimated the amount of stuff and reserved a 14 foot Uhaul. When we tried to upgrade to a bigger truck, Uhaul had nothing for us in the region until four days later. We cancelled and called Penske. They were happy to help and found us the right truck immediately. They were less expensive than U and more efficient and accommodating.

Distance: 280 mi
Cost: $450
Per. Mile: $1.61
SqFt. Moved: 1,800

Keith J

Austin, TX
Wrote a review on 6/1/2014
Penske Truck Review
(5 out of 5 rating)

Cheaper and better trucks than competitors.

Distance: 1,500 mi
Cost: $1,200
Per. Mile: $0.80
SqFt. Moved: 950

Thomas R

Grayslake, IL
Wrote a review on 6/1/2014
Penske Truck Review
(5 out of 5 rating)

The guys worked hard

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 1,800

Colin F

Malden, MA
Wrote a review on 6/1/2014
Penske Truck Review
(4 out of 5 rating)

Good company to rent from. Truck was in good shape and was not too difficult to drive.

Distance: 360 mi
Cost: $400
Per. Mile: $1.11
SqFt. Moved: 770

Elisa C

Gainesville, VA
Wrote a review on 5/31/2014
Penske Truck Review
(4 out of 5 rating)

Did a great job. Would recommend them

Distance: 2,000 mi
Cost: $1,800
Per. Mile: $0.90
SqFt. Moved: 1,100

Steven K

Unionville, CT
Wrote a review on 5/30/2014
Penske Truck Review
(5 out of 5 rating)

HireAHelper and My-Guys-Moving were superb. I would use them again and I do recommend them. Penske was a fine choice for the truck -- it was clean, worked well, was easy to reserve, was easy to drop-off after hours, and the representatives were terrific at Parson's Buick in Plainville, CT. I would use them again and I do recommend them.

Distance: 5 mi
Cost:
Per. Mile:
SqFt. Moved: 600

Yvette A

New Braunfels, TX
Wrote a review on 5/29/2014
Penske Truck Review
(5 out of 5 rating)

Comfortable truck for a long drive

Distance: 300 mi
Cost: $180
Per. Mile: $0.60
SqFt. Moved:

Lori B

Laurel, MD
Wrote a review on 5/28/2014
Penske Truck Review
(5 out of 5 rating)

Excellent- reserved about 10 days prior for a busy Memorial Day weekend and able to get a 26' truck- 2 days before I was then able to adjust my pick up time and reservation. When I missed my pick up window - national customer service was able to again adjust my contract so I only paid for the time I had the truck. Super company to work with- guys at the Jessup MD office were great and even the guys in their shop helped when I stopped by after hours to drop the truck back off.

Distance: 10 mi
Cost: $110
Per. Mile: $11.00
SqFt. Moved: 1,200

Howard R

Surprise, AZ
Wrote a review on 5/26/2014
Penske Truck Review
(4 out of 5 rating)

In discussions, thought we could get by with 16'. Should have gotten 22 since we did not tow car. No problem though; just inconvenient to deal with leftovers.

Distance: 2,000 mi
Cost: $900
Per. Mile: $0.45
SqFt. Moved: 1,500

John M

Boone, NC
Wrote a review on 5/24/2014
Penske Truck Review
(5 out of 5 rating)

Penske truck was in Great shape and easy to drive.

Distance: 325 mi
Cost: $250
Per. Mile: $0.77
SqFt. Moved:

Thomas R

Golden, CO
Wrote a review on 5/24/2014
Penske Truck Review
(5 out of 5 rating)

The truck was new and ran great

Distance: 1,000 mi
Cost: $1,500
Per. Mile: $1.50
SqFt. Moved: 2,200

Randy S

Dousman, WI
Wrote a review on 5/23/2014
Penske Truck Review
(2 out of 5 rating)

I went through Hire-A-Helper because I understood that whomever they booked for me, would have been through a screening process, or they knew that they would treat me fairly. I felt that the Brooks's Moving guys took total advantage of me and my family by; not accomplishing the task required within the time-frame that they promissed, then over-charging me for the extra hours they put-in over what was booked initially, making me pay for a guy who sit around faking injuries for the last 2 hours of a very stressfilled day.

Distance: 80 mi
Cost: $250
Per. Mile: $3.13
SqFt. Moved: 4,000

manfred j

Chicago, IL
Wrote a review on 5/22/2014
Penske Truck Review
(5 out of 5 rating)

Moving is always time consuming and hated by most people but when you have great help doing the heavy lifting it definitely makes that task less trying. Dyson movers went a long way in helping to make this an easy move.

Distance: 717 mi
Cost: $525
Per. Mile: $0.73
SqFt. Moved: 100

Kristen S

Westlake, OH
Wrote a review on 5/22/2014
Penske Truck Review
(5 out of 5 rating)

We were very pleased with our truck rental. Pick up and drop off were very easy. The truck was pretty clean and worked perfectly for what we needed. We didn't have any problems at all.

Distance: 400 mi
Cost: $400
Per. Mile: $1.00
SqFt. Moved: 850

Kathleen T

Arlington, VA
Wrote a review on 5/21/2014
Penske Truck Review
(4 out of 5 rating)

Truck had 55,000 miles on it but looked new. Unfortunately the A/C and passenger-side air bag didn't work.

Distance: 500 mi
Cost: $450
Per. Mile: $0.90
SqFt. Moved: 1,100

Doreen B

Dana Point, CA
Wrote a review on 5/19/2014
Penske Truck Review
(5 out of 5 rating)

Overall move went smoothly. Jays moving services and hire a helper were professional, courteous and work end a timely manner. We would use again.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Christina E

Kansas City, MO
Wrote a review on 5/18/2014
Penske Truck Review
(4 out of 5 rating)

Overall, would recommend 3D Relocation again

Distance: 400 mi
Cost: $550
Per. Mile: $1.38
SqFt. Moved: 1,200

Carla H

Pleasanton, CA
Wrote a review on 5/15/2014
Penske Truck Review
(5 out of 5 rating)

Wonderful truck--brand new, immaculate inside, and easy to check out and check in. Highly recommended!

Distance: 450 mi
Cost: $500
Per. Mile: $1.11
SqFt. Moved:

Lyn S

Van Nuys, CA
Wrote a review on 5/15/2014
Penske Truck Review
(3 out of 5 rating)

Penske truck was just OK...it did the job. However the Truck was not clean when we picked it up.

Distance: 900 mi
Cost: $2,000
Per. Mile: $2.22
SqFt. Moved: 2,400

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