Very accommodating, provided a larger truck on short notice.

it was a tiring but effective move

Penske was great. It was cost effective, the truck was comfortable, and the people were great when it came to reserving, picking up and dropping off the truck. I did have a problem with the trailer jack when it was time to drop it off but they were 100% understanding and helped me fixed the problem. If I decided to do a self move again I will definitely use penkse and I have already recommended them to my friends who are moving in a couple of months.

Truck had consistent issues with the diesel particulate filter, causing me to have to idle for over an hour altogether and waste gas for a move that was supposed to be just a few miles. The rental locations at Home Depot are never staffed properly, I would recommend only using actual locations when possible.

Penske kicks butt over U-Haul in all respects - cost and quality of product and customer service. PODS is looking good, but we're still in process with them and have had one snafu - the delivery to our new address has been delayed.

I wouldn't use Penske again. There was a problem with the truck and it took more than half an hour to get through to the 800 number they provided.

Can't say enough positive things about the Penske equipment and staff, both at the starting point and the destination. Extremely informative and reliable. Highly, highly recommend!

My experience with Penske on both ends of the move was excellent. The equipment was in outstanding condition and the assistance could not have been more courteous and helpful.

Dropping off the truck proved to be less then pleasant. They seemed determined to make money on something. They tried to charge for existing scratches even though it was listed on the initial inspection of the truck. Called originating place of pick up and was told the scratches were already there and refused to charge for scratches. They then argued that the gas tank should have been full even though when it was picked up it was 7/8 full and reflected it on the contract.Through all the hassle and confusion driver filled up the truck do to frustration and exhaustion from trip. The drop off location was Storage Village in Fayetteville Georgia.I hate businesses that try to nickel and dime you.In all fairness the pick up location in Stafford Virginia was professional and honest.

Penske Trucks are the best. I rent on a fairly regular basis and have tried all of the major rental companies. Penske Trucks have been dependable, clean, and comfortable.

Penske Truck Rental was great! The 16' truck was very easy to drive and was big enough for all of my items, including two full bedroom sets and LOTS of kitchen boxes. The truck was clean upon pickup (almost brand new; only 1600 miles on it). Customer service was great, although I ended up with a slightly better rate booking it myself via the internet with the HireAHelper discount added in. I would definitely use them again.

We ordered 22' truck with car trailer to be put on after we loaded truck. Truck was newer with less than 20,000 miles but was 26'. (This sounds great until you try and maneuver it thru traffic with the car carrier on the back!) Trailer was attached and there was no one available to help us unattach it :( We finally figured it out & took the truck to load. Upon our return we had to reattach the trailer without any help :( Truck ran ok except uphill was very slow. Air conditioner worked great.

everything transpired as expected with no delays or misunderstandings at the pick-up facility as well as at the drop-off site. Though the drop-off site was much further away than I expected in a very rural area.

I am very satisfied with the competent loading of the truck especially so when all arrived undamaged at the final destination. Thanks!

Great equipment in perfect working order and always very friendly and accomodating. Well worth the little extra it costs to avoid the terrible trucks and horrible service I've gotten from U-Haul.

Penske Truck Rental was awesome! They made it so easy to pick up and drop off the 2 trucks that we rented and were able to provide trucks to us on very short notice.

Excellent from start to finish !

Everyone at Penske was polite and helpful. The equipment was new and in very good condition. I definitely would use them again.

Truck was ready and waiting, helpful staff, clean truck

I would definately reccomend them

I love Penske. The staff at the San Rafael office, Portland is so nice. They get you in and out. Tim in the rental office is the nicest guy....nice to be remembered from your last rental. I would go back without question.

Used a 26' box truck to move from Los Angeles to Sacramento, used my AAA discount to save a few bucks. Diesel fuel took a toll on the wallet. Overall decent trip with little to no issues.

Penske seems good so far.

Everything went smoothly from the truck rental to the loading and unloading. Excellent job.

This is a great and very hard working moving company! They handled all of our things as if they were their own! I will recommend them to everybody who needs a moving company!

After having a horrible moving experience last year with a different moving company, we decided to try Penske. What a difference. It was hassle free, and the Penske employees were professional and dependable. Will recommend them to friends and family.

Truck was well maintained.

The mover's did a good job in my home!!!

Good truck, good price. Only problem.... they gave away our truck and we had to wait for another one. Even after they confirmed the reservation the day before.

Highly recommend this company. Very efficient crew.

The AC blower stopped working. Major delay...! I still had to drive the truck without AC. Make sure the truck does not have high mileage on it and everything in working properly.

The move went well, but we hit the road 4 hours later than expected because the the late arrival of the loaders.

The Penske customer service was excellent. They recommended the correct size truck and answered all my questions. They gave me all available discounts and beat Uhaul's price. The truck was in good condiction and rode well. I would recommend Penske.

I've always used penske trucks for my moves. They're in good condition. Good prices as long as u reserve a truck ahead of time.

I rented a truck from Iron Storage on 112th in Vancouver and these people are EXCELLENT! Friendly and helpful.

Called to let us know they were delayed. They were prepared. Good workers and careful. Would use again.

They did an excellent job. They were professional and friendly would difinitely use them again .

IT WAS RAINING HALF OF THE TRIP, THE DOOR SAL WAS NOT WORKING PROPERLY AND MY LEFT SIDE ARM AND LEG WERE SOAKED, PLUSS THE WINSHIELD WIPERS WERE SHOT AND WERE STREAKING THE WINDOW

Penske was great. New equipment and everything worked. The only issue we had was the truck was a non-turbo and goverened RPM's, which made pulling hills difficult. Would use them again

Overall review, it took the stress out of moving, knowing someone else was doing all the lifting and packing and unpacking truck.

Great crew of guys . Thanks

Local Penske truck rental at Home Depot was very convenient. Took a while to get everything processed as there was a big line but other than that, I was pleased. I used a 16' truck was was a perfect size for our 1000 ft 2 br apartment.

Perfect, couldn't ask for anyone better. These guys was like non-stop. A+ Indio,ca

Penske came through for us

Great customer service

The Penske service rep at the store we picked the truck up was not very knowledgeable. He did let us use about 100 blankets for free when he saw them in the back of the truck. The truck was in great shape and but the car carrier had seen much better days.

THE MASTERS MOVING GUYS ARE THE BEST!!!!

The cabin of the truck is very loud and I wasn't expecting that. Also the gas mileage is no where near the 10/gallon advertised. I got about 7 or 8.